Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Μειονεκτήματα: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Μειονεκτήματα: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "I love the food"
Μειονεκτήματα: "Larger meals."
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Πλεονεκτήματα: "The crew!!"
Μειονεκτήματα: "Turn the lights on early making it hard to sleep"
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Seat a little cramped."
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Πλεονεκτήματα: "Flight was on time and quick and comfortable"
Μειονεκτήματα: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Μειονεκτήματα: "Two hours delay in the start."
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "The staff and crew"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Enough space good wine and on time"
Πλεονεκτήματα: "captain was great."
Πλεονεκτήματα: "We really liked the KLM people, from the check in crew to the flight attendants."
Πλεονεκτήματα: "Excellent service and comfortable flight"
Μειονεκτήματα: "Flight delay roughly an hour"
Πλεονεκτήματα: "This was a prompt, well organized flight. In-flight entertainment on AA is always decent."
Μειονεκτήματα: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Πλεονεκτήματα: "American Airlines seemed to have upgraded their airplanes. The seats, which were abominable in the past, were comfortable. They also had in cabin movies. I used to prefer Jet Blue or any other airline, just taking AA for the price. Now, if all the airplanes are updated, they are on par with any airline."
Μειονεκτήματα: "Checking in was way too long, more than 45 mins"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Flight was severely delayed, no compensation, check-in was horrible."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "Flights were on time."
Μειονεκτήματα: "Seats are too small."
Πλεονεκτήματα: "The coffee was hot?"
Μειονεκτήματα: "Communication was awful. Make flight attendant had less personality than a dusty brick. Idiot behind me was leaning on my seat so I couldn’t recline. It was just probably one of the worst experiences I’ve had flying."
Μειονεκτήματα: "Not comfortable seating bad food fruits were smiling and they made me to check in my carry on bag to charge $60 Will not recommend or travel international again with this airline"
Μειονεκτήματα: "Oh, American’s seats are so uncomfortable."
Μειονεκτήματα: "When I made the reservation the code indicated that we would be able to purchase food on the flight. When I asked, the flight attendant said, nope, only choice is a pack of two cookies. We were starving on the 3.5 hour flight."
Μειονεκτήματα: "British Airways is impossible to get in touch with! We had a 2 hour delays so I missed the connection from London to Edinburgh and now I can’t get ahold of an agent to inquire for standby. So instead I get to wait 9 hours for the next flight out."
Μειονεκτήματα: "Commuter jet boarding at DCA is going to stink until the new terminal is completed. Just is."
Πλεονεκτήματα: "I wanted to fly british airways because they have newer nicer more modern planes where even coach has electrical plugs. Seats are more comfortable. Imagine my surprise when my flight was changed to American Airlines on a plane that was so old the seats didn’t have inflight entertainment and they were way too small."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Left and arrived on time."
Μειονεκτήματα: "Would have preferred getting a better seat."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "The plane was comfortable, and the stewardesses were friendly. The plane was not full, so it was easy to get board and deboard, the toilets were clean with no lines, and the entertainment was top notch."
Μειονεκτήματα: "Tiny airplane. We had a delay of 2 hours."
Πλεονεκτήματα: "Food was edible, flight left early, arrived early in philadelpia, the customer service helped out it my baggage."
Πλεονεκτήματα: "Not overcrowded or over booked. Efficient boarding process. Smooth flight."
Πλεονεκτήματα: "Boarding was fast and smooth. The flight was great, seat was comfortable."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seat comfort was awful. I paid more for legroom but the actual seat was narrower then others. No one told me that. So legs were fine but my hips were squeezed. Seat cushion was also minimal. The base of my back was aching before take off."
Πλεονεκτήματα: "new plane, on time"
Μειονεκτήματα: "Somewhat bumpy landing if I'm being picky..."
Πλεονεκτήματα: "Flight was on-time, smooth, with friendly service."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Entertainment options were great"
Πλεονεκτήματα: "Wonderful, again. Will fly American any chance I get!"
Μειονεκτήματα: "delayed 2 hrs in perfect weather"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "First Class was nice but not worth the extra cost - my opinion."
Μειονεκτήματα: "First class, besides bigger seats and more foot room, was not worth doubling the cost of coach."
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "Flight was on time (actually early) and smooth. The crew was very friendly."
Μειονεκτήματα: "Right after boarding Zone 5, the crew called for Zone 6, and everyone rushed the line. Zone 5 had not yet completed boarding."
Πλεονεκτήματα: "The cabin crew were absolutely outstanding."
Πλεονεκτήματα: "It he seats were very comfortable There was enough leg space Crew was excellent The timing was good"
Πλεονεκτήματα: "Food service was efficient and not delayed."
Μειονεκτήματα: "Crew asked us to close window shades , so others could watch TV. It was difficult to find things under seat and reading light not as good as real light. Also we think 9 hours of darkness contributed to our difficulty in adjusting to time zone in states. My entertainment panel was very difficult to use and frustrating. It didn't respond to light touch, heavy touch, etc."
Πλεονεκτήματα: "Free drinks!!!"
Μειονεκτήματα: "No leg room"
Μειονεκτήματα: "Flight was changed. Didn't get the seats I had already picked out. Woman on flight was very rude to me when I asked where the restroom was. NOT a good experience over all."
Πλεονεκτήματα: "The flight attendants were very accommodating. One of the flight attendants encouraged me to take advantage of a seat that had more space so that I was more comfortable. Also when I casually talked about how I didn't get to eat before the flight she gave me two of the cinnamon crackers that are offered during the flight. This was very thoughtful and considerate of her. It was the little things and the attendants attention to detail that provided me an excellent experience."
Πλεονεκτήματα: "Friendliness of flight crew; entertainment choices."
Μειονεκτήματα: "Food was poor for first class."
Πλεονεκτήματα: "I liked the boarding, entertainment, and food."
Μειονεκτήματα: "I did not like the cramped legroom. The airline got greedy and crammed too many rows of seats in the plane, cramping the legroom for all the economy passengers. Legroom in economy was MUCH better on the Japan Airlines plane (also a 777) that I was on from Los Angeles to Japan. Legroom is always important, but especially so on long trans oceanic flights. I am inclined to avoid American Airlines in the future because of that.qa"
Πλεονεκτήματα: "They have a huge selection of movies"
Μειονεκτήματα: "They do not have gluten free options"
Πλεονεκτήματα: "Flight was crowded , they stored my bag without fee which was greatly appreciated"
Μειονεκτήματα: "Plane was too small for international flight"
Μειονεκτήματα: "American dropped the ball when my 77 year old Mother was not met with a wheelchair. This is inexcusable! She was in tears and no one seemed to care! They were nice enough to let her change from a window to an aisle."
Μειονεκτήματα: "Crowded seating, smaller seats."
Μειονεκτήματα: "Unprofessional, rude, unorganized, & just ridiculous!!!!"
Πλεονεκτήματα: "The employee working the desk in Seattle was great. Long lines to check in and she took the time to assign us seats next to each other. Loved the bonus of the seats being in an exit row."
Μειονεκτήματα: "Flight changed with no notification."
Μειονεκτήματα: "The seat in front of ours had a box of some sort that took uo the already tiny space for stowing your bag or placcing your feet. In fact, sitting there would have been miserable and my husband had to move to another seat for ite 9 hour flight."
Πλεονεκτήματα: "Prices and service"
Μειονεκτήματα: "Everything its perfect service"
Πλεονεκτήματα: "lousy crew"
Πλεονεκτήματα: "I was asleep."
Μειονεκτήματα: "The seats were very cramped."
Μειονεκτήματα: "Short trip , WiFi was out but not an issue. Again I was so pleased not to have to climb narrow stairs to board. It was excellent and glad to be home. Maybe some peanuts."
Πλεονεκτήματα: "The spacious seats"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "The crew was friendly and courteous"
Μειονεκτήματα: "The seats"
Πλεονεκτήματα: "Crew and staff were professional."
Μειονεκτήματα: "3.5 hour mechanical delay with no offer for a meal voucher or complimentary snack or drink when flight finally took off."
Μειονεκτήματα: "Delayed 1 hour"
Πλεονεκτήματα: "Being on time at departure and arrival is a challenge, but despite having a completely filled cabin, they made it look easy."
Μειονεκτήματα: "I boarded in Group 4 and all bins were full. So my carry on case had to be checked (several others’ cases as well). This caused me a 30 minute delay at baggage claim and some minor scuffs on an item that wasn’t designed for checking in. These are 2 reasons why I no longer check in. 3 is lost items."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "It was a satisfying experience with United Airline from ABE shuttle bus ride (I said Shuttle) to EWR. It sure saved me the 2 hours driving during rush hour, and wears and tearS on my personal car, if you have 2 hours extra time during the day. Otherwise (If you want to save time), drive yourself to EWR and park."
Μειονεκτήματα: "It does take up 2 more hours"
Μειονεκτήματα: "Seats way too tight- very confining"
Πλεονεκτήματα: "Efficient boarding and on time departure/arrival."
Μειονεκτήματα: "No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing)."
Πλεονεκτήματα: "Just arriving safe, otherwise Nothing"
Μειονεκτήματα: "Customer service is very poor"
Πλεονεκτήματα: "Service, space, and staff of course!"
Μειονεκτήματα: "Entertainment is boring and tired, United use to offer better free shows and movies!"
Πλεονεκτήματα: "Comfortable short flight with nice staff."
Μειονεκτήματα: "IAH airport has the worst signage. I walked in circles looking for the exit from the terminals, and then again looking for the correct exit where my friend was waiting."
Πλεονεκτήματα: "Staff was courteous. Flight on time. I sat 2 seats away from rear. Toilet smell was pervasive."
Μειονεκτήματα: "Cramped seating conditions"
Πλεονεκτήματα: "Boarding was earlier than schedule."
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "The seat next to me was empty which made the whole long flight more bearable."
Μειονεκτήματα: "Typical United service, without any bells or whistles."
Πλεονεκτήματα: "Flight attendants were pleasant."
Μειονεκτήματα: "No snack or drink was offered."
Μειονεκτήματα: "The delay!!"
Μειονεκτήματα: "Price from Duluth is ridiculous!!"
Πλεονεκτήματα: "Very quick flight from ORD to BHM involving hardly any bad weather which got me home early."
Μειονεκτήματα: "The online entertainment had poor connectivity and did not work, forcing me to take a nap to kill time."
Πλεονεκτήματα: "The service was great"
Πλεονεκτήματα: "Have flown 6 different airlines this year and United was the least enjoyable so far."
Μειονεκτήματα: "Seat space on other economy flights was better. Cabin staff very unengaged. Entertainment seemed to be all pay as you go."
Μειονεκτήματα: "Smelled like feces."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Long taxi to terminal at LAX"
Μειονεκτήματα: "I wish I knew I couldn't bring my carry on with me!!! United is always finding ways to screw the passenger's experience. I have a wedding to go to and needed my small duffle carry on with me and because I got a "basic economy" ticket, this was not possible. Some forewarning of this insanity would have been helpful! Really so annoyed!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Smallest in-seat TV I've had in 10 years. Audio for movies was blurred between 2 different movies on different channels, making it impossible to watch a movie on this long haul flight."
Πλεονεκτήματα: "I'm glad I didn't get kicked off!"
Μειονεκτήματα: "I did not like the boarding process and I had a fear of being kicked off."
Πλεονεκτήματα: "NO DELAYS!!!"
Μειονεκτήματα: "I didn't like that I couldn't take an earlier flight home to Ontario without having to pay a fee. The airline delayed my flight a day later just to get to Oregon and the least they could do was give me an early flight home."
Πλεονεκτήματα: "The flight out went very well and the United staff were all friendly, very helpful individuals in all positions."
Μειονεκτήματα: "Our return flight was delayed due to maintenance, but when we finally departed the Pilot didn't waste any time getting us back to OKC."
Πλεονεκτήματα: "All good. Like the exit row. Extra leg room"
Πλεονεκτήματα: "Courteous crew and smooth flight for the most part"
Μειονεκτήματα: "The seats in were the most cramped I've ever experienced even for economy"
Πλεονεκτήματα: "Professional way staff worked with public"
Μειονεκτήματα: "In boarding, I was told the flight was overbooked and because I did not choose a seat prior to checking in that I would be placed on stand by after purchasing my tickets weeks before. I was highly upset and that was unfair. Long story short, at boarding they were able to give me a seat. I should have never went through that stress if I had a confirmed purchased ticket from the beginning."
Μειονεκτήματα: "The weather in SF delayed is so very long while the airport staff were rather rude at both airports. And after all that, my bag did not make it on my connecting flight- or maybe it did but you guys texted me it didn't via your little app- and I had to go back for it mysef the next day becuase you would not deliver it or help me find it. wanted to be compensated for my long and horrible ordeal."
Πλεονεκτήματα: "I arrived two hours early to the airport as specified and arrived to find out my flight was delayed by over four hours. So my daughter and I had to sit in the airport for over six hours."
Μειονεκτήματα: "Crew was rude throughout flight. Didn't let us carry on our carry on bags even though fit in the carry on slot with ease, let other passengers carry on bags much bigger then our carry on luggage."
Πλεονεκτήματα: "Left on time, arrived on time. Crew was great."
Μειονεκτήματα: "Meals and seats are getting smaller and smaller."
Πλεονεκτήματα: "Flight attendants were helpful and friendly, even though it was an evening flight."
Μειονεκτήματα: "When we boarded we had been moved back to last row, contrary to our reservations, backs up against toilet cabins, not reclinable, and with reduced legroom. Good thing it was only 45 minutes. Also beverage service was so slow that most people were not served. Must be subbed plane. No tv/vid screen."
Μειονεκτήματα: "We did not leave on time"
Πλεονεκτήματα: "Both flights left on time and arrived at least 20 minutes early. My bag arrived at the baggage claim ten minutes after I arrived, and all went very well. I'm grateful."
Μειονεκτήματα: "All was perfect"
Πλεονεκτήματα: "Smooth and efficient boarding process resulting in the flight actually leaving before time.Flight attendants were very friendly and polite."
Μειονεκτήματα: "I was taken by surprise when I was required to pay for one checkin luggage. I am normally allowed one free and felt that I should have been notified beforehand."
Πλεονεκτήματα: "Flights were on time. Always a plus! Attendants were awesome"
Μειονεκτήματα: "Grant flight , i flew with my daughter in business class the service was very good , food was great , missed watching direct tv as the Olympic Games was going on , but over top notch"