Μειονεκτήματα: "crew at the gate."
Μειονεκτήματα: "Seat could have been more comfortable but the leg room was good"
Μειονεκτήματα: "My luggage is lost"
Πλεονεκτήματα: "The meals were awesome, flight great!"
Πλεονεκτήματα: "Crew was great, seating comfortable."
Πλεονεκτήματα: "Crew was great. Very friendly and accommodating"
Μειονεκτήματα: "Regional jet had hard seats but adequate for 1 he flight"
Πλεονεκτήματα: "Crew was excellent. Seats were uncomfortable"
Μειονεκτήματα: "Delayed flight and delayed layover"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"
Μειονεκτήματα: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."
Μειονεκτήματα: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Πλεονεκτήματα: "Flight attendants were cheerful and efficient."
Μειονεκτήματα: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."
Πλεονεκτήματα: "Good, in-flight entertainment"
Μειονεκτήματα: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Πλεονεκτήματα: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Μειονεκτήματα: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Πλεονεκτήματα: "The buttered pretzel was nice, and different."
Μειονεκτήματα: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Πλεονεκτήματα: "Everything, but the lack of entertainment, and the seats I bought were separated."
Μειονεκτήματα: "The lack of entertainment, and the seats I bought were separated."
Πλεονεκτήματα: "Amazing staff .."
Πλεονεκτήματα: "Nice experience."
Μειονεκτήματα: "Seats are not so comfortable. Crew is nice, but not too nice"
Πλεονεκτήματα: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Πλεονεκτήματα: "Plane on time, crew friendly. Great flight!"
Πλεονεκτήματα: "Excellent organization, food and entertainment. Impeccable service."
Πλεονεκτήματα: "Just another flight, nothing special."
Πλεονεκτήματα: "Service, entertainment and food are top notch!"
Πλεονεκτήματα: "Very short flight so little to write about."
Μειονεκτήματα: "We've got no complaints."
Μειονεκτήματα: "No seat entertainment."
Μειονεκτήματα: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."
Πλεονεκτήματα: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Μειονεκτήματα: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Πλεονεκτήματα: "The staff was excellent and friendly"
Μειονεκτήματα: "I didn't enjoy the food"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Food, staff, service"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "Quick flight, good service"
Μειονεκτήματα: "Old airplane crappy entertainment system"
Πλεονεκτήματα: "Crew, food...."
Μειονεκτήματα: "As I said before..."
Μειονεκτήματα: "Expired cheese. Loudest plane I have ever been on."
Πλεονεκτήματα: "Clean and efficient plane, crew and procedures."
Πλεονεκτήματα: "Your crew is amazing."
Πλεονεκτήματα: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."
Πλεονεκτήματα: "I enjoyed the entirety of the flight."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Great kosher food!"
Μειονεκτήματα: "Leg room"
Πλεονεκτήματα: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Μειονεκτήματα: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"
Πλεονεκτήματα: "Went great, no complains"
Μειονεκτήματα: "HOT turkey sandwich"
Πλεονεκτήματα: "Very clean"
Πλεονεκτήματα: "Entertainment system. Flight crew was awesome. Always ready to help in any way."
Μειονεκτήματα: "Just the seats were to close together coupled with small seats is at times uncomfortable. Even this is a reach however, I was pleased with Swiss being the first time flying with them."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Mobile app wasnt working for me"
Πλεονεκτήματα: "So far so good"
Μειονεκτήματα: "So good"
Πλεονεκτήματα: "I am a big guy but the interior of this plane is laid out for more room than commuter flights are in the States. The window seats sit further off the wall so there is room for my shoulders to not be forced into the wall."
Πλεονεκτήματα: "food, staff."
Μειονεκτήματα: "We left late so I missed my connecting flight in Zurich, to barcelona. Had to wait around 5 hours. My friends were waiting for me in BCN and had no way to contact them!!! I enjoyed the flights with SWISS but i dont know if ill fly with them again."
Πλεονεκτήματα: "Crew let me sleep!"
Μειονεκτήματα: "nothing to report since I slept!"
Πλεονεκτήματα: "No delays at all. Couldn't ask for more."
Μειονεκτήματα: "Screaming babies."
Πλεονεκτήματα: "Airline attendants were very polite and nice."
Μειονεκτήματα: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."
Πλεονεκτήματα: "Comfortable"
Πλεονεκτήματα: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Μειονεκτήματα: "Service, staff and food."
Πλεονεκτήματα: "everything was good"
Μειονεκτήματα: "Needed a bit more food :)"
Πλεονεκτήματα: "everything"
Μειονεκτήματα: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Πλεονεκτήματα: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Μειονεκτήματα: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"
Πλεονεκτήματα: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Μειονεκτήματα: "The plane is not comfortable, but the flight is very short. It balances out."
Πλεονεκτήματα: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Πλεονεκτήματα: "Everything was on time"
Μειονεκτήματα: "I couldn’t change my seat"
Πλεονεκτήματα: "Blueberry juice! I is now my favorite juice."
Μειονεκτήματα: "The food was way overcooked!"
Μειονεκτήματα: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."
Μειονεκτήματα: "I hurt my knee. The legroom is too small."
Μειονεκτήματα: "Staff wasn’t helpful and gave false information"
Πλεονεκτήματα: "Nice crew that were helpful."
Μειονεκτήματα: "Small plane, cramped seating."
Μειονεκτήματα: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"
Πλεονεκτήματα: "The friendly crew, and quiet cabin"
Μειονεκτήματα: "The food was too Finnish."
Μειονεκτήματα: "No food only blueberry juice and water"
Πλεονεκτήματα: "Crew were great / free wine !"
Μειονεκτήματα: "Crowded and chaotic boarding"
Πλεονεκτήματα: "They lost my bag."
Μειονεκτήματα: "They lost my bag."
Πλεονεκτήματα: "Everyone was polite and helpful and did everything to make flight comfortable"
Μειονεκτήματα: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"
Πλεονεκτήματα: "Very nice flight"
Μειονεκτήματα: "Food was too salty"
Πλεονεκτήματα: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
Μειονεκτήματα: "Crew great!"
Πλεονεκτήματα: "Great crew and discovered blueberry juice."
Πλεονεκτήματα: "Great gate and in-cabin crew. LOVED this flight."
Μειονεκτήματα: "Nothing to report"
Πλεονεκτήματα: "Movie choices were good."
Μειονεκτήματα: "It was cold and very little leg room. Food was barely warm"
Μειονεκτήματα: "The entertainment kept shutting off, and the crew had to reset it about 5 times. They were very apologetic, and kept trying until finally getting it fixed."
Πλεονεκτήματα: "It was very quick"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Crew wasn't attentive. Seats were small."
Πλεονεκτήματα: "Great service and great food."
Μειονεκτήματα: "The long hours"
Πλεονεκτήματα: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Μειονεκτήματα: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."
Μειονεκτήματα: "announcement in English hard to understand"
Μειονεκτήματα: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."
Μειονεκτήματα: "They left my baggage behind!!"
Πλεονεκτήματα: "Crew was fine. Uncomfortable seats bearable for the short flight."
Πλεονεκτήματα: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Μειονεκτήματα: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."
Μειονεκτήματα: "This flight was delayed 5 and a half hours and did not arrive into Chicago until almost midnight."
Πλεονεκτήματα: "Everything well organized"
Μειονεκτήματα: "None"
Πλεονεκτήματα: "It was comfortable and not too crowded"
Πλεονεκτήματα: "Very nice crew, Economy Premium seats had enough legroom, not a bad choice of movies on the flight"
Μειονεκτήματα: "Worst food I ever had on a plane (frequent traveler), I would be afraid to feed it to my dog, let alone eat it myself. Barely ate anything, spent most of my flight very hungry. Refused to eat breakfast at all, it was that bad! Please do something about it, it is outrageous to give people garbage like that."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."
Πλεονεκτήματα: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."
Πλεονεκτήματα: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Μειονεκτήματα: "I have no complaints at all...."
Πλεονεκτήματα: "Staff was nice. Seat was standard."
Μειονεκτήματα: "Small movie selection."
Πλεονεκτήματα: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Μειονεκτήματα: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"
Πλεονεκτήματα: "The crew was attentive, the plane left on time, we arrived very early at our destination."
Μειονεκτήματα: "The people working at the American Airline counters at the Philly International Airport are very unhelpful and rude. When the check-in kiosk said to get assistance from a rep, the reps told me they could not move from behind their counters. The TSA people people were worse. They treat passengers as if they are dogs, never saying please or thank you, but giving commands in condescending tones to people."
Πλεονεκτήματα: "Overall a great flight."
Μειονεκτήματα: "Breakfast not their best meal. No tea or coffee served, very disappointing."
Πλεονεκτήματα: "Movies Food Comfortable seating"
Μειονεκτήματα: "Going through security"
Πλεονεκτήματα: "The fact that this is the only daytime flight from Boston to Europe."
Μειονεκτήματα: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."
Πλεονεκτήματα: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."
Πλεονεκτήματα: "Crew was great; super easy boarding process; flawless take off and landing."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Plane was new and good"
Μειονεκτήματα: "Flight was 4 hours delayed"
Πλεονεκτήματα: "Everything was impeccable"
Μειονεκτήματα: "Nothing except the rude passagers. But that is out of the hands of the airline.."
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "The flight was cancelled."
Μειονεκτήματα: "For a first class flight, I think they gotta change everything. Concorde lounge in london outdated, bad food, no snacks.. on board monitor was so low in resolution that watching was a pain and movies with subtitles impossible to watch. Compared to LH Air France or any Asien Avery bad"
Πλεονεκτήματα: "Excellent crews"
Μειονεκτήματα: "Entertainment system"
Μειονεκτήματα: "Not even water provided without charge on the morning flight from Portugal to London."
Πλεονεκτήματα: "Comfy, but small seats. Good food, nice crew"
Μειονεκτήματα: "Small, old, buggy entertainment screen. Seats very narrow"
Μειονεκτήματα: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Πλεονεκτήματα: "comfortable seats, pleasant atmosphere, nice landing"
Μειονεκτήματα: "lousy sound quality with the ear phones"
Πλεονεκτήματα: "Friendly staff. The food was Ok. The flight was on time."
Μειονεκτήματα: "People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Πλεονεκτήματα: "Customer service."
Μειονεκτήματα: "Entertainment need more movies"
Μειονεκτήματα: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Πλεονεκτήματα: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Μειονεκτήματα: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Πλεονεκτήματα: "The crew was very attentive, serving food, drinks and water very often"
Μειονεκτήματα: "A 7 hour flight took 10+ hours. Plane was very old, very poor entertainment system, tiny screen, no place to charge your electronic devices, very narrow seats, poor leg room. I can go on but I will stop here."
Μειονεκτήματα: "I had a problem with seating due to a medical condition and I wasn't relocated"
Μειονεκτήματα: "Flight canceled want able to rebook"
Μειονεκτήματα: "delayed and they charged for soft drinks"
Πλεονεκτήματα: "The crew was friendly and professional"
Μειονεκτήματα: "My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Fight was delayed 30 minutes so we missed our connecting flight to Madrid. We are stuck in London for the night, the food is not edible at the hotel they gave us and now we are stuck rearranging all of our future travel plans because we can't get to Madrid until tomorrow. This is our worst travel experience ever. We will never fly British Airways again."
Πλεονεκτήματα: "Loved the wide selection of movies to watch, as well as being served two meals."
Μειονεκτήματα: "I wished the seats reclined more. The flight would have been near perfect then!"
Πλεονεκτήματα: "Extremely pleasant crew!"
Μειονεκτήματα: "Very crowded flight and plane."
Πλεονεκτήματα: "Flt attendants. Esp the english guy."
Μειονεκτήματα: "Once again just some measly pretzels."
Πλεονεκτήματα: "The entertainment on the plane was plentiful. The overall comfort was superb. The staff was very kind."
Μειονεκτήματα: "Everything was pretty enjoyable, however, the food really needs to step up. The food at business class lounge and on the plane were below average comparatively to other airlines and their business class offerings."
Πλεονεκτήματα: "Comfortable and classy."
Μειονεκτήματα: "No comment"
Πλεονεκτήματα: "Food and service was great. Pilot made trip smooth"
Μειονεκτήματα: "Boarding at edinburgh was confusing."
Μειονεκτήματα: "cramped and very warm"
Πλεονεκτήματα: "Many entertainment options, food was tasty."
Μειονεκτήματα: "Movie options were not new releases"
Πλεονεκτήματα: "Flight arrived early"
Μειονεκτήματα: "Movie selection not that great"
Μειονεκτήματα: "It has been a week and British airways still hasn't delivered my suitcase."
Πλεονεκτήματα: "The stuff was very friendly"
Μειονεκτήματα: "Very uncomfortable seats"
Μειονεκτήματα: "There was no food on this fight."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "Great movie options. Numerous offers of water and juice. Friendly crew."
Πλεονεκτήματα: "Great equipment, fantastic service and punctual."
Πλεονεκτήματα: "Very good"
Μειονεκτήματα: "Everything was excellent"
Πλεονεκτήματα: "Staff were professional and polite"
Πλεονεκτήματα: "Great service and experience."
Μειονεκτήματα: "The boarding was a little long."
Πλεονεκτήματα: "It was great. Staff was very nice."
Πλεονεκτήματα: "Fast and efficient"
Μειονεκτήματα: "No drinks not even water without cost"
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "..."
Μειονεκτήματα: "Everything was for sale only."
Πλεονεκτήματα: "British Airways was very accommodating. I enjoyed the journey."
Πλεονεκτήματα: "Professionalism of staff"
Μειονεκτήματα: "Boarding system"
Πλεονεκτήματα: "Timely departure. Free tea and biscuits. No queues at check in. Generous baggage allowance."
Μειονεκτήματα: "Very expensive Pre check in seat selection."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The flight was cancelled. Very poor organisation. Lack of communication. Our rights were not explained to us and no information material was made available. No reason was given for the cancellation. The flight was rescheduled to the morning at 7am and then again rescheduled at noon. Still to be seen..."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Worst flight ever! Crew very unprofessional. The plane was filthy and most seats did not recline. It was a night flight but they were unable to turn the lights off. We took off almost an hour later because they did not have ice nor snacks."
Πλεονεκτήματα: "Good crew and service"
Μειονεκτήματα: "Tough landing at DC but it was the wind"
Μειονεκτήματα: "No gate when we landed."
Πλεονεκτήματα: "Everything was on time considering the heavy Holidays travels."
Μειονεκτήματα: "Checking in was way too long, more than 45 mins"
Μειονεκτήματα: "Food quality"
Πλεονεκτήματα: "All was ok accept they charge 32dollar for bag."
Μειονεκτήματα: "Travel with free bag."
Μειονεκτήματα: "The flight attendants were very polite. Both of us are blind, and they told us the information we needed – how far away is the nearest exit row. Otherwise they treated us like everyone else!"
Πλεονεκτήματα: "The crew was friendly enough and the seat size / storage was typical for standard plane tickets."
Μειονεκτήματα: "The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus."
Μειονεκτήματα: "Typical tight seating, aircraft showing age."
Μειονεκτήματα: "The wifi signup process not seemless with Android."
Πλεονεκτήματα: "The crew was super nice and I saw them be super accommodating to other passengers which made me feel good about using their airline."
Μειονεκτήματα: "They should offer headphones"
Μειονεκτήματα: "Make seat available for two of us together not every one in a deferent row"
Πλεονεκτήματα: "Even thou flight was delayed we arrive at a decent time."
Πλεονεκτήματα: "The entertainment"
Μειονεκτήματα: "The passengers won’t stop talking in middle sleep, especially the teens."
Μειονεκτήματα: "May be legg more room, either I gain way or the seat are smaller. But I got home safe, so I will use you again."
Πλεονεκτήματα: "The crew was very friendly and very quick with orders! They also had a lot of patience. Some of the passengers struggled to listen to directions, and the staff did a good job providing kind reminders to everyone."
Μειονεκτήματα: "Less turbulence, but that's not the airline or staff's fault."
Μειονεκτήματα: "The drink service came a little late in the flight... but that is a suggestion more than a complaint."
Πλεονεκτήματα: "Crew on and off plans were helpful and nice."
Μειονεκτήματα: "Delayed for hours for a short one hour flight with multiple gate switches."
Πλεονεκτήματα: "Normal expectations were met"
Μειονεκτήματα: "It was fine"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The flight was delayed 40 minutes but then they intentionally lied to the passenger's and boarded the airport to tell them they will be moving away from the gate and park for 1.5 hours. Sneakly little unethical you know what ."
Πλεονεκτήματα: "Pilot John going to DFW , awesome!!!!"
Μειονεκτήματα: "All good !!"
Πλεονεκτήματα: "Purser Rockland Albrecht and his crew went out of their way to make our over night flight BA as comfortable as possible. Found us better seats and checked in to see that all was well on a busy flight. Service has certainly improved!"
Μειονεκτήματα: "The delay in boarding the flight in Chicago that made us miss our flight to Nairobi and has cost us a lost luggage which was checked in at Chicago and has not been located to date"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Μειονεκτήματα: "Bag was delayed and damaged"
Μειονεκτήματα: "Flight attendendant were unfriendly,she missed my dinner ,I had to call her so she bring my dinner!"
Μειονεκτήματα: "delays were horrible."
Πλεονεκτήματα: "Crew was great!"
Μειονεκτήματα: "Was really poor choice of food."
Πλεονεκτήματα: "Flight was on time"
Πλεονεκτήματα: "Better than walking!"
Μειονεκτήματα: "Extremely cramped space."
Πλεονεκτήματα: "Boarding was a breeze"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Given our delay, our lovely stewardesses made me feel super calm and comforable."
Μειονεκτήματα: "Completely out of the crews control but we were stopped mid takeoff due to the cold weather and macchanical issues. I completely understand better safe than sorry but it was just very jarring having to be stopped mid takeoff rather than just triple checking while we were still on the ground."
Πλεονεκτήματα: "Entertainment options were great. Also the staff were a huge help, especially the gate attendant who helped to get our four seats together"
Μειονεκτήματα: "The flight was delayed 3-4 hours due to mechanical issues. A complimentary service would have gone a long way with smoothing it over"
Πλεονεκτήματα: "Good assortment of entertainment"
Μειονεκτήματα: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"
Μειονεκτήματα: "Landing was a little rough"
Μειονεκτήματα: "New cheap fare is honestly offensive trash."
Πλεονεκτήματα: "Excellent service by the airline stewardess"
Μειονεκτήματα: "Wait time to board"
Πλεονεκτήματα: "Overall easy navigation."
Μειονεκτήματα: "More signs for terminal to terminal navigation."
Μειονεκτήματα: "Not much offered on domestic flights."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"
Πλεονεκτήματα: "Clean equipment and good food"
Πλεονεκτήματα: "I liked having a window seat."
Μειονεκτήματα: "My screen was broken, so for 6 1/2 hours, I was unable to watch any movies and didn't see the safety video either."
Πλεονεκτήματα: "Food and drink"
Μειονεκτήματα: "Seats hurt after s while"
Πλεονεκτήματα: "Headrest entertainment systems"
Μειονεκτήματα: "Lack of comfort in the seat, pay for every little thing, departed late, 90% of all passengers seems to be lumped in "Group 6" making boarding extremely annoying. I suppose any other group costs extra."
Μειονεκτήματα: "Food was expensive and not well put together."
Μειονεκτήματα: "Baggage charge. I always try and fly with southwest if possible no baggage fee and they have an overall better vibe for the flyers"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "I got same thing pretzel very salty"
Πλεονεκτήματα: "Everything in business class!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Quick flight."
Μειονεκτήματα: "Crew was rude and illogical."
Πλεονεκτήματα: "Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free."
Μειονεκτήματα: "Crew could be friendlier."
Πλεονεκτήματα: "Crew was amazing and flight was excellent"
Πλεονεκτήματα: "Fairly new plane... new and much improved entertainment system..."
Πλεονεκτήματα: "Great staff!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Convenient quick. No stop overs"
Μειονεκτήματα: "could have used more room"
Πλεονεκτήματα: "Staff very accommodating."
Μειονεκτήματα: "Same entertainment as last flight."
Μειονεκτήματα: "Person sitting next to me brought on four bags and over head bins were full. This merged into my space which is too small to begin with. Boarding should control how much is brought into plane. Need more space. Airline travel is no longer fun. I wish the air line CEOs would ride in economy every once in a while."
Πλεονεκτήματα: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Μειονεκτήματα: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Πλεονεκτήματα: "Cancelled my original flight plus 2 hour delay. Crew not exactly nice either."
Πλεονεκτήματα: "Crew and flight were great"
Μειονεκτήματα: "Not great food, but that's ok."
Πλεονεκτήματα: "Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Really liked I have space for my legs."
Πλεονεκτήματα: "The flight crew were helpful and friendly"
Μειονεκτήματα: "I was forced to miss my second flight because the first airplane malfunctioned"
Πλεονεκτήματα: "Food was good. Flight staff was pleasant."
Μειονεκτήματα: "Boarding took forever. There was a child that screamed the entire way. Wish flight staff was trained on calming children, even though I know it was just bad planning on the parents. Also wish there was a hygiene policy. Half the flight was not wearing deodorant, and you could tell."
Μειονεκτήματα: "Someone was in my seat (and feigning sleep). Not a big problem, I just sat in another seat, but kind of uncool. Cabin crew were never aware, which is odd"
Πλεονεκτήματα: "Everything is good"
Μειονεκτήματα: "Nothing."
Μειονεκτήματα: "Crew was rude to me."
Μειονεκτήματα: "Flight was delayed for more than hour."
Μειονεκτήματα: "My flight was delayed by 3 hours, no information was provided on the delay and further delay at the gate waiting for the crew."
Πλεονεκτήματα: "I liked my seatmates on the flights."
Μειονεκτήματα: "I didn't like that we only get one drink and no snacks."
Μειονεκτήματα: "I did not fly to Montreal and I did not catch flight to Barcelona I am fling again tonight Toronto - Barcelona direct"
Πλεονεκτήματα: "I prefer to fly Air Canada over the other airlines that fly between New York and Toronto because of the comfort and cleanliness in the aircraft and pleasant service."
Μειονεκτήματα: "Flight cancelled. No reason. Said Pearson runway repairs"
Πλεονεκτήματα: "I liked the entertainment options, and the USB ports that allowed me to keep my iPad fully charged."
Μειονεκτήματα: "The seat was not very comfortable."
Μειονεκτήματα: "The type of planes they use "Rouge" are too small, even for business class passengers. Seating & legroom is like upgraded economy, not business."
Μειονεκτήματα: "Air canada does not inform that flights from us are considered local and they will charge tou for every checked bag"
Πλεονεκτήματα: "The guy who gave me the boarding pass was very nice and helpful"
Μειονεκτήματα: "Flight was cancelled after we already were sitting in the plane for 1.5 hour."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "See above"
Μειονεκτήματα: "Nice flight"
Πλεονεκτήματα: "Small plane but very comfortable. This flight as well as the other 3 we were on were on time with a professional staff. 5 Stars for this Air Canada!"
Πλεονεκτήματα: "Nice plane on short flight. Why can't they use the nice planes on the long haul flights?"
Πλεονεκτήματα: "The flights were on time, the seats were roomy, checkin went smoothly."
Μειονεκτήματα: "The tray tables were filthy, there was food left in the seat pockets. Also there looked like dog feces on the ramp leading to the plane."
Πλεονεκτήματα: "Everything was good."
Μειονεκτήματα: "No issues"
Πλεονεκτήματα: "Last row seats recline. Plenty of entertainment options. A long flight with one large meal, frequent drink options and snacks. Turbulence that the crew handled well, especially the landing."
Μειονεκτήματα: "Seats on planes are just too small. Control panel to each screen is on the arm rest which kept getting hit accidentally. Poor choice of placement. Plenty of food but not all that tasty."
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Πλεονεκτήματα: "Food and entertainment."
Μειονεκτήματα: "I couldn't change my seat. I was stuck in the middle seat."
Μειονεκτήματα: "Due to maintenance, the flight was cancelled."
Πλεονεκτήματα: "luggage intact and well kept"
Μειονεκτήματα: "No good refreshment on flight"
Πλεονεκτήματα: "Food, comfort, friendly."
Μειονεκτήματα: "Movie choice could be better"
Μειονεκτήματα: "1. Flight delayed for 2 hours 2. Lost our luggage 3. Luggage tracking is useless 4, So far 24 hours passed and they could not track our 4 bags"
Πλεονεκτήματα: "The staff were friendly"
Μειονεκτήματα: "The flight ran late and we were not kept up to date on what was going on....... In addition I prepaid for my meal and when the trolly service got to me in row 33 they told me the food was finished but I could get some snacks. They then brought me a variety of snacks. It was my understanding that a meal would have been available to customers in flight once it has been prepaid.. This was very poor customer service"
Μειονεκτήματα: "Missed the flight"
Μειονεκτήματα: "Flight was delayed and they did not communicate ..."
Πλεονεκτήματα: "flight was cancelled. huge inconvenience."
Μειονεκτήματα: "Plane is dirty and dated. No entertainment"
Πλεονεκτήματα: "Crew very polite and professional."
Μειονεκτήματα: "My luggage didn't arrive at destination, so this caused a bit of a problem for me as Philadelphia was not my final destination. I had to take a bus the next morning at 7AM to Pittsburgh. My luggage finally was delivered to me within 48 hours, so that was great."
Πλεονεκτήματα: "Friendly staff. Our luggage was lost but the staff was very friendly and efficient in filing our claim."
Μειονεκτήματα: "Luggage was not at our destination. Our luggage was left in Toronto. We are currently waiting for our luggage to be delivered but have no time frame window smaller than in the next 24 hours"