Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"
Μειονεκτήματα: "We were packed like sardines! My flight made me want to retire from traveling!"
Πλεονεκτήματα: "Crew was amazing. Good food. Comfortable seats"
Μειονεκτήματα: "Music options along with the movies"
Πλεονεκτήματα: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."
Μειονεκτήματα: "No entertainment. Food was bad."
Μειονεκτήματα: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Πλεονεκτήματα: "Outstanding service by the crew."
Μειονεκτήματα: "Seats in economy area little cramped"
Πλεονεκτήματα: "Good food and beverage options. Many movie and television selections."
Μειονεκτήματα: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"
Μειονεκτήματα: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"
Μειονεκτήματα: "Boarding time needs to be longer. Also, too little time between connecting flights."
Πλεονεκτήματα: "Awesome business class seat, or rather throne"
Μειονεκτήματα: "Limited selection of movies"
Πλεονεκτήματα: "Arrived on time"
Μειονεκτήματα: "Crew was rude and slow"
Πλεονεκτήματα: "check in & boarding were ok"
Μειονεκτήματα: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Μειονεκτήματα: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."
Πλεονεκτήματα: "Flight staff was attentive and professional."
Μειονεκτήματα: "The food was mediocre."
Μειονεκτήματα: "Boarding is a mess There is no order at all That delays the flight"
Μειονεκτήματα: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."
Πλεονεκτήματα: "I was rerouted to another country so that I could still make it to Greece on the same day."
Μειονεκτήματα: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."
Πλεονεκτήματα: "Boarding music"
Μειονεκτήματα: "Changed our seats after check in"
Πλεονεκτήματα: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Μειονεκτήματα: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."
Μειονεκτήματα: "Seats and handling of luggage"
Πλεονεκτήματα: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Μειονεκτήματα: "No complaints. Smooth from start to finish."
Πλεονεκτήματα: "EVERYTHING WAS AWESOME BEFORE THE PLANE EVEN TOOK OFF!! My flights somehow got real messed up and everything down to my luggage had to be input manually. I wasn't sure if it was going to make it with me to the final destination. But it did! The head rest blew me away just as i sat. I love to know I can fall asleep and not have neck problems. And everything from the movies to the service to the food was great! My first international yet BEST experience in economy class was all worth it!"
Πλεονεκτήματα: "Crew was friendly. Food was good"
Μειονεκτήματα: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."
Πλεονεκτήματα: "Very little legroom, food was excellent"
Πλεονεκτήματα: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."
Πλεονεκτήματα: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Μειονεκτήματα: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Seats, food , entertainment."
Πλεονεκτήματα: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Selection of movies was good."
Μειονεκτήματα: "The mushroom pasta they served was absolutely terrible."
Πλεονεκτήματα: "We arrived early"
Μειονεκτήματα: "No entertainment, no pillows or blankets, uncomfortable seats"
Μειονεκτήματα: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"
Μειονεκτήματα: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Πλεονεκτήματα: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Μειονεκτήματα: "Boarding was a little chaotic"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "The tram ride to the plane"
Μειονεκτήματα: "Too narrow seats."
Πλεονεκτήματα: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"
Μειονεκτήματα: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."
Πλεονεκτήματα: "Crew were perfect food was fine"
Μειονεκτήματα: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."
Μειονεκτήματα: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."
Μειονεκτήματα: "Same comments as above."
Πλεονεκτήματα: "Crew was more friendly here"
Πλεονεκτήματα: "Polite crew"
Μειονεκτήματα: "The service and food was excellent. There is no question about dislike"
Πλεονεκτήματα: "Ok food and ok entertainment"
Μειονεκτήματα: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."
Μειονεκτήματα: "Narrow feeling seat"
Μειονεκτήματα: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Seat wasn't reclining and was very uncomfortable"
Πλεονεκτήματα: "Crew amazing"
Μειονεκτήματα: "Nothing. Always accommodating."
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "More ice was needed in my drinks"
Μειονεκτήματα: "Free snacks."
Μειονεκτήματα: "Free drinks"
Πλεονεκτήματα: "Crew was reasonable, seats not great."
Πλεονεκτήματα: "Comfortable seats; attentive crew."
Μειονεκτήματα: "Cabin temperature; too cold."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Boarding was awful. One queue in a very small area for all passengers. Agent tried to charge us 150 GBP for 3 carry on bags which we had previously carried on for 2 other flights. Felt like extension until I pushed back."
Μειονεκτήματα: "Newer aircraft"
Πλεονεκτήματα: "Air Transat provide excellent service with affordable prices. I have arrived late to check-in desk due to unexpected traffic but Air Transat team was very supportive, even helped us to cross the customs in no-time until the gate of the plane without interrupting the flight time. Highly Recommended."
Πλεονεκτήματα: "Loved the extra leg room."
Μειονεκτήματα: "Food was horrible, had two bites and didn’t eat the rest."
Μειονεκτήματα: "Boarding took forever. Seats were tiny"
Πλεονεκτήματα: "The seat was nice"
Μειονεκτήματα: "Seat options could be better"
Πλεονεκτήματα: "Crew was great, seats could have been better for the fare we paid..."
Μειονεκτήματα: "The food was not the meal we ordered"
Μειονεκτήματα: "huge delay"
Πλεονεκτήματα: "Nice crew. Nice flying."
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "Clean modern plane. Nice crew."
Μειονεκτήματα: "Seats were far too narrow. Couldn't sit back without overlapping shoulders."
Πλεονεκτήματα: "Very comfortable plane. All on time . Good experience."
Πλεονεκτήματα: "The process to go through security and boarding was smooth and efficient"
Μειονεκτήματα: "Flight on time"
Μειονεκτήματα: "Everything. Really tight seats, sloppy entertainment, terrible food, decent staff. Door malfunctioned so bad to stay on the plane longer, almost missing the connector."
Μειονεκτήματα: "Seats are too small, not enough leg room, no entertainment"
Μειονεκτήματα: "Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary."
Πλεονεκτήματα: "Food was better than on my flight to Porto"
Μειονεκτήματα: "There was no water in the washrooms from the start of an 8 hour flight!"
Μειονεκτήματα: "I did not like that economy pax are limited to 1 checked in luggag. I think 2 in more ideal especially for an international flight."
Μειονεκτήματα: "My suitcase was damaged and it was not handled well at the airport and I have not heard back from the Airline"
Πλεονεκτήματα: "Very friendly and helpful crew. Direct flight from Venice was much appreciated."
Μειονεκτήματα: "Old aircraft, let's hope they spend more on maintaining the engines than the cabin..."
Πλεονεκτήματα: "Worse experience, air hostess don’t wear gloves while serving food and beverages. They usually had there fingers in everything. When told air hostess was rude and never responded"
Μειονεκτήματα: "Worse experience, air hostess don’t wear gloves while serving food and beverages. They usually had there fingers in everything. When told air hostess was rude and never responded"
Πλεονεκτήματα: "The food is excellent, the entertainment contains newest movies."
Μειονεκτήματα: "The seats are somewhat small, and there was no way to do the check in online which meant we had to wait in line to do the check in at the airport. It was fast though"
Πλεονεκτήματα: "Good flight, no incidents. Liked the food"
Μειονεκτήματα: "Audio was not working, no personal tv screens"
Πλεονεκτήματα: "Wine, seats, food"
Μειονεκτήματα: "Three hour delay due to wind caused chaos. Very late notification of delay, confusion at gate."
Πλεονεκτήματα: "Loved the updates on my flight"
Πλεονεκτήματα: "Staff was super nice"
Μειονεκτήματα: "Too small"
Πλεονεκτήματα: "meals, attendants were pleasant and informative."
Μειονεκτήματα: "cramped seating"
Πλεονεκτήματα: "Very friendly crew!"
Πλεονεκτήματα: "Helpful and friendly attendants."
Μειονεκτήματα: "Cabin was too cold."
Μειονεκτήματα: "2 hours delay. Not much food. No earphones for free."
Πλεονεκτήματα: "Seats were alright"
Μειονεκτήματα: "Lost luggage and no communication since we landed"
Πλεονεκτήματα: "Entertainment, movies etc."
Μειονεκτήματα: "Cramped seat"
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "Customer service. My travel companion was seated in a different row, and mid-way through the nearly full flight, the people he was seated with claimed they felt ill and wished to lay down. My companion was asked to stand for 4 hours during the flight with nowhere else to sit while the passenger next to him took up two seats to lay down in to 'recover' rather than recline her seat like the rest of us! That was awful!!"
Μειονεκτήματα: "The flight is a night flight, so most of us are trying to sleep but we were woken up two hours before landing to be given a piece of cinnamon loaf...I would rather sleep!"
Πλεονεκτήματα: "Would like to stand more. It is too long sitting."
Μειονεκτήματα: "No individual screens for entertainment"
Πλεονεκτήματα: "Flights were on time"
Μειονεκτήματα: "No space between seats and food could be better when flying over 8 hours."
Πλεονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "Below average company"
Πλεονεκτήματα: "On time, inexpensive"
Μειονεκτήματα: "Uncomfortable space, narrow seats and corridor, poor food"
Πλεονεκτήματα: "It was well heated because often airplanes are too cold, I get sick and also notice that some passenger start coughing, and also me after some hours. The personal was friendly and I knowticed that they tried to please everybody. Unfortunately there was a baby who cried most of the time and her mother simply was not able to calm her. I also travelled with two babies and small children every year long distances but mine always fell asleep and never cried. I know this is beyond your control"
Μειονεκτήματα: "The food was not too good, I think I will order vegetarian the next time."
Μειονεκτήματα: "We were an hour late boarding the flights. The chairs were also very uncomfortable and did not recline much; they were also so narrow."
Πλεονεκτήματα: "Crew were courteous and professional."
Μειονεκτήματα: "The seating was extremely cramped, food wasn't fit for consumption, and entertainment..not worth mentioning. These things have nothing to do with the crew, but is directly related to the management and their willingness to annoy and test the tolerance of their customers. Just reflects the tastelessness and cheapness of the airline. Will select other airline next time."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "My girlfriend’s Tv stopped to work in the beginning of the flight."
Πλεονεκτήματα: "Crew was ok"
Μειονεκτήματα: "No food for such a long flight not enough leg room"
Πλεονεκτήματα: "Movie options were good. Nothing else."
Πλεονεκτήματα: "The few were friendly."
Μειονεκτήματα: "The food selection was poor."
Πλεονεκτήματα: "The people at the gate. Excellent the girl from El Salvador"
Μειονεκτήματα: "The worst, the attitude of a crew member named Andrew."
Πλεονεκτήματα: "Nice plane looks new"
Πλεονεκτήματα: "The service was terrible, the crew did not care about anything and not willing to help or resolve issues."
Μειονεκτήματα: "I did not like the Air Canada service."
Πλεονεκτήματα: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Μειονεκτήματα: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Πλεονεκτήματα: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Πλεονεκτήματα: "Crew was ok, entertainment was great"
Μειονεκτήματα: "Seats in ac 787 are very soft, you will feel the knees of the passenger seating behind you, I couldn't fall a sleep, you feel a kick every time the passenger behind you moved his knees. Kosher food was terrible! Not eatible! Plane is very slow l, took 11.5 hours instead of 10 hours with the 747."
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Μειονεκτήματα: "Because the first flight was delayed I did not end of completing this leg of the trip with Air Canada but instead rode British Airways."
Πλεονεκτήματα: "Ground personnel"
Μειονεκτήματα: "The overall service on board"
Μειονεκτήματα: "Flight was delayed one hour ."
Πλεονεκτήματα: "Flights were on time and very comfortable"
Μειονεκτήματα: "On the way to Barcelona, We didn't have access to any online media during the flight because their wifi wasn't working properly and we couldn't download the app. On the return, we downloaded the app prior to boarding but the app failed to work properly!"
Μειονεκτήματα: "I did not fly to Montreal and I did not catch flight to Barcelona I am fling again tonight Toronto - Barcelona direct"
Μειονεκτήματα: "Flight was delayed 1.5 hours but no one was in much of a rush to get it going"
Πλεονεκτήματα: "The flight was relatively empty, so there was a lot of room. Had it been full, I'm not sure I would have rated comfort so highly."
Πλεονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "Leaving Van over an hour late which made me miss my rental car agency's closing time by getting into Toronto so late."
Μειονεκτήματα: "Over an hour delay boarding."
Πλεονεκτήματα: "Super nice crew!"
Μειονεκτήματα: "Inaudible boarding"
Μειονεκτήματα: "Disappointing and awful. My flight got 5.5h delayed before even leaving. I was not even notified about that. I hope to receive a refund because it was the biggest inconvenine Air Canada has ever caused me."
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "Everything went smoothly. The crew was fabulous and the flight smooth."
Μειονεκτήματα: "Not a single complaint from me!"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "And I paid for the preferred upgrade"
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Πλεονεκτήματα: "Very easy flight, attendants were helpful and nice. No delays!"
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "The food and the seats were cramp"
Μειονεκτήματα: "Crew didn't come around much for most of flight, except for duty free - couldn't get water, or hot water for tea for a long time"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "The crew was so good and friendly. The entertainment options were good, some variety. The flight was smooth."
Μειονεκτήματα: "Any additional amenity cost extra. No inflight snacks."
Πλεονεκτήματα: "Crew was friendly and courteous."
Μειονεκτήματα: "Flight delayed as usual (for Air Canada)"
Μειονεκτήματα: "Cancelled flights and delays."
Πλεονεκτήματα: "The in flight entertainment was great!"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "Landing safely."
Μειονεκτήματα: "Air Canada agents said I could do frequent flyer miles, it turns out they won't count mine &I could have saved hours of effort & phone waiting time if they just had said that upfront. Air Canada will be about my last choice for long flights because of that."
Μειονεκτήματα: "Simple mistakes which could and should have been avoided made us late. The food and drink service should not have been a charge on such a long flight."
Μειονεκτήματα: "The person behind me kept kicking my seat and yelling at me to not recline my seat. I called a crew member over and asked if I wasn't allowed to and he said well she does have long legs. I paid for economy knowing the room that I was going to be given .. If she didn't like having her legs squished she should have upgraded her seat and the crew member shouldn't have allowed me to be uncomfortable and not having the same luxuries as the rest of the customers."
Μειονεκτήματα: "Not enough time to go through customs. Missed connection."
Μειονεκτήματα: "The biggest problem was a late arrival resulting in missing the gate and need to wait a hour on the taxiway until a gate cleard."
Πλεονεκτήματα: "Smooth Flight, zero turbulence."
Μειονεκτήματα: "The categories food and entertainment do not apply for this trip since it was a very shirt trip from NYC to Montreal Food and Entertainment is not available."
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "The crew did not cater to the passengers. Every international flight I've been on, the crew members always ask if we want more snacks or drinks. I was never approached. Also, I asked for an extra blanket and was told no."