Πλεονεκτήματα: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Μειονεκτήματα: "A different airline"
Πλεονεκτήματα: "Service was great and the airplane was very well maintained."
Μειονεκτήματα: "More water, I was thirsty most of the time."
Πλεονεκτήματα: "The price is affordable"
Πλεονεκτήματα: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Μειονεκτήματα: "Train the staff to be nice and pleasant"
Μειονεκτήματα: "Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good"
Πλεονεκτήματα: "2 free checked bags"
Μειονεκτήματα: "Very long wait time."
Πλεονεκτήματα: "Flight was canceled"
Μειονεκτήματα: "Flight was canceled"
Πλεονεκτήματα: "The crew was very friendly and food was very good."
Μειονεκτήματα: "The toilet sinks were clogged and dirty."
Πλεονεκτήματα: "The flight was fine no problem"
Πλεονεκτήματα: "Comfortable seats with nice pillow and blanket"
Μειονεκτήματα: "Boarding was awkward and slow."
Μειονεκτήματα: "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"
Μειονεκτήματα: "Somehow, ticket was not being accepted to board on TAP's flight. Crew had to manually check it"
Πλεονεκτήματα: "Crew was outstanding"
Μειονεκτήματα: "Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating."
Μειονεκτήματα: "Been on schedule."
Μειονεκτήματα: "The flight was late. They lost my luggage! No time to take the food. Very bad experience"
Μειονεκτήματα: "The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty."
Πλεονεκτήματα: "Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!"
Μειονεκτήματα: "Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry."
Μειονεκτήματα: "Flight was delayed 1 hour"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"
Μειονεκτήματα: "The moment to enter to the airplane needs to be more organized. The food served was terrible. No air conditioning during the time we were waiting inside the airplane."
Πλεονεκτήματα: "crew was so very helpful. Food was surprisingly good"
Πλεονεκτήματα: "Movies and friendly crew"
Μειονεκτήματα: "Food was not good Too much meat"
Πλεονεκτήματα: "Clean plane, nice crew"
Μειονεκτήματα: "No entertainment at all"
Πλεονεκτήματα: "Smooth flight Crew extremely nice and helpful Good snack served (not the usual junk food some airlines give and charge for ) punctual"
Μειονεκτήματα: "Nothing to dislike"
Μειονεκτήματα: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"
Μειονεκτήματα: "I had an awful experience. A flight attendant named Comissário Bruno denied me a second dessert when I asked for one. I was flying business class on flight TP059 on March 4 2018 and have Gold status on Star Alliance. Many passengers had declined dessert and I felt extremely embarrassed by having been denied food on a plane for the first time in my life. The attitude and lack of tact of Comissario Bruno on TP059 spoiled the whole flight experience for me."
Μειονεκτήματα: "The flight to NY was so cold that I had to wear my winter coat and hat the entire time and I was still cold."
Πλεονεκτήματα: "The check in was smooth and boarding was quick"
Μειονεκτήματα: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."
Μειονεκτήματα: "was delayed 2 hours"
Πλεονεκτήματα: "Of no change is BULLSHIT"
Πλεονεκτήματα: "Easy mobile check in process,"
Πλεονεκτήματα: "Absolutely nothing!!!"
Μειονεκτήματα: "Everything but specially the fact that there was no Business class but tickets Were sold and in the end not even assigned seats. No previous info or whatsoever ... this company is becoming worst than a low cost ... well much worst !!!"
Μειονεκτήματα: "Staff at the check-in and boarding."
Πλεονεκτήματα: "Hot food and real utensils Good entertaining selection Very nice staff"
Μειονεκτήματα: "Everything went well."
Πλεονεκτήματα: "Seats are ok and good entertainment system"
Μειονεκτήματα: "The attitude of the hostist and the way they dont give you food choices and don't even explain or say what food they are giving you. When i ask whats in this they gave me a look and a weird attitude"
Πλεονεκτήματα: "Good entertainment system"
Μειονεκτήματα: "Flight crew could have been more polite"
Πλεονεκτήματα: "Check in app"
Μειονεκτήματα: "Non-reclining seats"
Πλεονεκτήματα: "On time departure"
Μειονεκτήματα: "Slow baggage claim"
Μειονεκτήματα: "The movies could have been better. Food was average."
Πλεονεκτήματα: "The staff were very pleasant, extremely helpful and stylish (the airline's choice for attire is clean with great usage of Portugal's national colors). Thank you for the enjoyable ride home."
Πλεονεκτήματα: "Comfortable seat"
Μειονεκτήματα: "No lounge airside at Lisbon airport, no shops open that early in the morning"
Μειονεκτήματα: "Flight left without us"
Πλεονεκτήματα: "I lost my luggage from Rome to N.Y . I definitely will not recommend and I will tell all the people in social media.The worst pilot I don't think you should put a risk you life with student pilot."
Μειονεκτήματα: "Carrying your luggage downstairs is crazy. And then taking a crammed bus to board the plane -- seems very 1960's"
Πλεονεκτήματα: "Comfortable seats, no extra charge for blanket and pillow, gluten-free meal was quite good, provided water throughout the long flight, in-flight entertainment offered fairly recent movies, cabin crew were respectful."
Πλεονεκτήματα: "Friendly staff, decent food, complimentary wine!"
Μειονεκτήματα: "Missed that flight because of previous delay"
Πλεονεκτήματα: "The crew were very friendly and relaxed even though there was a delay."
Πλεονεκτήματα: "The crew and counter check in were provided excellent customer service. Very impressed."
Μειονεκτήματα: "My son and I are both 6’5” and the seat are too close together for leg comfort. Flying used to be about COMFORT for passengers. I paid for our seating thinking we would get extra legroom with emergency seating, I was disappointed."
Πλεονεκτήματα: "I fly coach so no the seat is not comfortable. However the crew, food, and entertainment were great."
Πλεονεκτήματα: "Crew were nice"
Μειονεκτήματα: "No entertainment system!"
Μειονεκτήματα: "Free drinks"
Πλεονεκτήματα: "Crew was reasonable, seats not great."
Πλεονεκτήματα: "Comfortable seats; attentive crew."
Μειονεκτήματα: "Cabin temperature; too cold."
Μειονεκτήματα: "We boarded late and arrived late."
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Better on board entertainment"
Μειονεκτήματα: "Seats are getting smaller on these short haul flights."
Πλεονεκτήματα: "Crew was great, seats could have been better for the fare we paid..."
Μειονεκτήματα: "The food was not the meal we ordered"
Μειονεκτήματα: "huge delay"
Πλεονεκτήματα: "Seats were pretty comfortable"
Μειονεκτήματα: "The food literally gave me food poisoning"
Πλεονεκτήματα: "the entertainment and ease"
Μειονεκτήματα: "the noise"
Πλεονεκτήματα: "Clean modern plane. Nice crew."
Μειονεκτήματα: "Seats were far too narrow. Couldn't sit back without overlapping shoulders."
Μειονεκτήματα: "Stroller was not at the gate. We had a connecting flight. Had to go out and check in again to collect the stroller."
Πλεονεκτήματα: "The process to go through security and boarding was smooth and efficient"
Μειονεκτήματα: "Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary."
Πλεονεκτήματα: "The pilot was honest and concerned with the safety of the aircraft. That was most appreciated."
Μειονεκτήματα: "Flight was 3 hours late. There was no liquor or even a small snack provided. Minimum service by the flight crew. Most disappointed!"
Πλεονεκτήματα: "Boarding was good and the crew were helpful/friendly."
Μειονεκτήματα: "Flight delayed 3 hours. Aisle Seat narrow and was hit a lot every time someone went bye so there was no napping for me however since it was a direct flight and only 3 hours I would take it again. I was glad when we landed."
Πλεονεκτήματα: "Food was better than on my flight to Porto"
Μειονεκτήματα: "There was no water in the washrooms from the start of an 8 hour flight!"
Πλεονεκτήματα: "Checking In was really easy and the TSA process was speedy"
Μειονεκτήματα: "The flight attendant kept insisting that we take our headphones out even there were no announcements being made."
Πλεονεκτήματα: "Price includes checked bag and meal. Direct flight."
Μειονεκτήματα: "We were delayed an hour and a half for takeoff but were given very limited information. The cabin was kept incredibly cold with blankets only available for sale. Food was unappetizing, drink selections were very limited, and the entertainment system was fairly outdated."
Μειονεκτήματα: "My luggage did not arrive on the flight I am greatly indisposed as the hot weather requires frequent change of clothes."
Μειονεκτήματα: "would not turn down the AC and charged 10 dollars for a blanket."
Πλεονεκτήματα: "Wine, seats, food"
Μειονεκτήματα: "Three hour delay due to wind caused chaos. Very late notification of delay, confusion at gate."
Πλεονεκτήματα: "The flight was only half full so we got to spread out and have room to stretch out. The crew were very good and the pilot’s comments were appreciated. The crew offered water frequently throughout the flight."
Μειονεκτήματα: "My hot meal was lukewarm and the salad was not very good. The snack at the end of the flight was not good. Would have been better to have a muffin and some fruit or yogurt."
Πλεονεκτήματα: "Loved the updates on my flight"
Πλεονεκτήματα: "The crew was nice and seats roomy. The value for the flight was great."
Μειονεκτήματα: "The only thing that I did not enjoy was how extremely hot the flight was. I was in light weight clothes and I was still sweating while on the plane :("
Μειονεκτήματα: "Late boarding, no assigned seating, virtually no options for buying food on board (and the small sandwich that was given for free was not good), no entertainment system, and no outlets for charging electronics."
Πλεονεκτήματα: "boarding, crew"
Μειονεκτήματα: "seats too small"
Πλεονεκτήματα: "meals, attendants were pleasant and informative."
Μειονεκτήματα: "cramped seating"
Πλεονεκτήματα: "Very friendly crew!"
Πλεονεκτήματα: "Boarding was done efficiently"
Μειονεκτήματα: "The seats were awful. Our luggage was severely damaged"
Μειονεκτήματα: "No complaints about anything at all"
Πλεονεκτήματα: "The price of the flight"
Μειονεκτήματα: "2 hours and 45 minutes to board a plane that was supposedly not cool enough to board. Then once we were on our way for an almost 11 hour flight, no coffee was available due to "contaminated water". Landing in Toronto after 10 hours and 45 minutes, we had to sit on the plane for another hour because there was no available gates. We were bussed off from a nearby field."
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "Customer service. My travel companion was seated in a different row, and mid-way through the nearly full flight, the people he was seated with claimed they felt ill and wished to lay down. My companion was asked to stand for 4 hours during the flight with nowhere else to sit while the passenger next to him took up two seats to lay down in to 'recover' rather than recline her seat like the rest of us! That was awful!!"
Πλεονεκτήματα: "Boarding was fast"
Μειονεκτήματα: "Charge for a blanket, limits on carryon were unrealistic,no ice in drink, a crew member was cranky throughout flight,"
Μειονεκτήματα: "The flight is a night flight, so most of us are trying to sleep but we were woken up two hours before landing to be given a piece of cinnamon loaf...I would rather sleep!"
Πλεονεκτήματα: "Would like to stand more. It is too long sitting."
Μειονεκτήματα: "No individual screens for entertainment"
Πλεονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "Below average company"
Πλεονεκτήματα: "Friendly staff , comfortable flight"
Πλεονεκτήματα: "Checkin attendant set us up on our own bench given the flight wasn't full. Much appreciated rather than playing games with premiums. Nice, new aircraft. Good basic flight services, though the meals were nothing fancy."
Μειονεκτήματα: "No pillows available, and blankets for purchase. Airline certainly didn't go to any lengths to facilitate passenger comfort on an international overnight flight. Flight schedule was also kind of weird. Turned the lights on 2.5 hours out from destination for a pass-out-packaged-biscuit meal service. Was not a restful flight"
Μειονεκτήματα: "I was stuck in another city because a connecting flight was canceled so I never got on my flight to Rome. I didn't get a refund or credit or anything for my flight."
Πλεονεκτήματα: "Staff was friendly but not very attentive and would skip over you during drinks if you weren't making direct eye contact."
Μειονεκτήματα: "Seats were uncomfortable, they didn't decline. Not the cleanest."
Πλεονεκτήματα: "They made us feel special. They thought about details."
Πλεονεκτήματα: "It was well heated because often airplanes are too cold, I get sick and also notice that some passenger start coughing, and also me after some hours. The personal was friendly and I knowticed that they tried to please everybody. Unfortunately there was a baby who cried most of the time and her mother simply was not able to calm her. I also travelled with two babies and small children every year long distances but mine always fell asleep and never cried. I know this is beyond your control"
Μειονεκτήματα: "The food was not too good, I think I will order vegetarian the next time."
Πλεονεκτήματα: "Great hostesses very friendly"
Μειονεκτήματα: "Very poor meals and entertainment"
Μειονεκτήματα: "We were an hour late boarding the flights. The chairs were also very uncomfortable and did not recline much; they were also so narrow."
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "For Air Canada to go bankrupt."
Πλεονεκτήματα: "The people at the gate. Excellent the girl from El Salvador"
Μειονεκτήματα: "The worst, the attitude of a crew member named Andrew."
Μειονεκτήματα: "Flight attendant announcements were painfully loud causing me to have to cover my ears on 3 occasions."
Μειονεκτήματα: "Air Canada declined to accommodate in next available flight even though the originating flight was on a single Ticket."
Πλεονεκτήματα: "the concept"
Μειονεκτήματα: "the reality"
Πλεονεκτήματα: "time and straight flight"
Μειονεκτήματα: "on time is Key"
Πλεονεκτήματα: "squeeze me into an earlier flight"
Μειονεκτήματα: "Everything good."
Μειονεκτήματα: "Food was terrible seats are small"
Μειονεκτήματα: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"
Πλεονεκτήματα: "The flight was good"
Μειονεκτήματα: "Because I miss my flight"
Πλεονεκτήματα: "Nothing. I fly a lot. This was the worst flight crew ever."
Μειονεκτήματα: "The crew was terrible. I know it is a long flight but I had to repeatedly get up to ask for water. Only to find them talking among themselves and sleeping. They NEVER answered a call button, even when a drunk passenger was harassing another passenger"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Nothing, the flight was missed"
Μειονεκτήματα: "Missing my flight"
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Πλεονεκτήματα: "A woman in Toronto at the customs area for air Canada helped us get seats when we didn't realize we were on standby. She was very kind and helpful!"
Πλεονεκτήματα: "The plane was nice, updated entertainment options, crew was very friendly and trilingual."
Μειονεκτήματα: "Food was nothing to write home about, but it served its purpose."
Μειονεκτήματα: "First it was delayed because of the aircraft, then it was delayed some more because of the bags on the plane but no passengers - bag owners . Then it was delayed because the ramp crew could not be found to remove the bags. Then it was delayed because of the weather ..."
Πλεονεκτήματα: "Crew took very good care of me. They made sure I had a comfort seat."
Μειονεκτήματα: "No enough choice of movies"
Μειονεκτήματα: "My Original flight was cancelled 3 hours prior to departure. Had to wait long lines at Air Canada customer service. Due to slowness of process, was not able to take other departing flights to other close airports. Had to stay the night at hotel."
Μειονεκτήματα: "Booked 2+ months in advance and didn't get a flight on Easter weekend"
Μειονεκτήματα: "Felt like a budget flight. We've flown air Canada in the past and this flight seemed like their low end fleet"
Πλεονεκτήματα: "Incredible plane!!"
Μειονεκτήματα: "Bathrooms and seats need to be longer!"
Πλεονεκτήματα: "Oft times Air Canada crews can be a bit less than friendly/hospitable but this crew were smiling, friendly and I thought very above average for an Air Canada crew"
Μειονεκτήματα: "Too far distance to get to immigration there was no assistants otherwise the flight was good"
Μειονεκτήματα: "See above"
Μειονεκτήματα: "They didn't let me board because I changed the original return ticket paying with a different credit card (still mine)...although they processed the payment and sent me a confirmation ticket"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Even though I reconfirmed my kosher food, it was not on the plane."
Πλεονεκτήματα: "luggage intact and well kept"
Μειονεκτήματα: "No good refreshment on flight"
Πλεονεκτήματα: "Seats were comfortable."
Μειονεκτήματα: "No personal TVs. Could download the app however staff notified you of this after already on board and free wifi was not available. I could have downloaded it while waiting at the gate of they announced it. Also, my overhead light didn't work. I couldn't watch anything or read. Very long flight without being able to do these."
Μειονεκτήματα: "Delayed baggage took 3 days to get to my home. Flight attendant had assured me that the bag (sports equipment) made the connection which it hadn't."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Μειονεκτήματα: "I paid for a flight on a Lufthansa plane, not an Air Canada plane. There was a two hour delay on the flight that I was not informed about. There was also no organization for boarding the plane, and you had two flights going to the same place boarding at the same time."
Πλεονεκτήματα: "We were safe."
Μειονεκτήματα: "Big problems with frequent flyer miles. After a number of hours into the effort I am told my miles won't count. For the average airline it takes about 30 seconds to join the frequent flyer club. Air Canada now is my last choice for long flights. Ok maybe before Frontier."
Πλεονεκτήματα: "Excellent entertainment system."
Μειονεκτήματα: "Left almost an hour late."
Πλεονεκτήματα: "I was grateful to make it onto flight but no thanks to crew from first flight who should have radioed ahead that we were on our way and late due to air canada flight I was also glad that bags got onto flight"
Πλεονεκτήματα: "The only thing I liked is the fact that I arrived safely at my destination."
Μειονεκτήματα: "I did not like the three house delay in Toronto. And, of course, we were always told, it will be just a few more minutes each time so for three hours we were stuck, milling around @ the gate.....well actually between two gates because they kept changing gates.......waiting for the flight. If I'd know it was going to be 3 hours, I would have maybe gotten some food and wandered away to find a place that had a spot to sit. Instead, standing on one foot and then the other, hungry for three house while Air Canada got their #@%*# together and found a plane that actually functioned appropriately."
Μειονεκτήματα: "The flight attendants weren't very kind. I needed some help to set my carry on luggage in the upper compartment and the male flight attendant just stranded there seeing me struggle."
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "The crew did not cater to the passengers. Every international flight I've been on, the crew members always ask if we want more snacks or drinks. I was never approached. Also, I asked for an extra blanket and was told no."
Μειονεκτήματα: "Small seat, cold food, main dish was not good, poor selection of movies"
Μειονεκτήματα: "Crew stopped severing prematurely. He said we were about to land and failed to serve my row and the one behind me. In the end we still had 30 minutes before we started the initial descent. When the person behind me spoke to him about it the steward was rude to him."
Πλεονεκτήματα: "Direct, on time, good on-board service, no hassle, excellent value for money"
Πλεονεκτήματα: "Very pleased, the plane was very clean and new, entertainment options were great. The crew was fantastic."
Μειονεκτήματα: "The food wasn't great. I had the pancakes and then a chicken sandwich, both of which were very average."
Μειονεκτήματα: "100 US dollars for preffered seating and get less room then normal seat because of emergency exit door is unacceptable"
Πλεονεκτήματα: "Minimal leg room, dirty plane, food worse than frozen dinner. Fed once plus small snack on a ten hour flight. In flight entertainment would have been okay had we been told to download the app to watch it in advance (could not download on plane as no wifi). They ran out of ipads to rent with the app installed so was only able to view minimal programming."
Πλεονεκτήματα: "It got there"
Μειονεκτήματα: "The Beechcraft 1900 is truly uncomfortable but the crew are usually very good. The bilingual safety announcements go on and on and on and on, truly tiresome and too loud."
Πλεονεκτήματα: "It was a pleasant experience , the whole travel"
Πλεονεκτήματα: "The flight was more pleasant than I had expected because there was plenty of leg/knee room for me."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Organized boarding and in flight service"
Μειονεκτήματα: "Late departure"
Πλεονεκτήματα: "the attendants made sure that we were comfy and happy. also, they made people who had connecting flights get out first so that we catch our connecting flight."
Μειονεκτήματα: "the aircraft was delayed an hour and we had literally 30 minutes to get to our connecting flight. We almost missed it even though we sprinting for it."