Πλεονεκτήματα: "No issues with this flight."
Πλεονεκτήματα: "On a quick 40 minute flight they still managed to serve coffee, water and snacks."
Πλεονεκτήματα: "Free entertainment"
Πλεονεκτήματα: "The crew was amazing and smooth flight"
Μειονεκτήματα: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"
Πλεονεκτήματα: "Yes crew was great"
Μειονεκτήματα: "More leg space"
Πλεονεκτήματα: "Fast boarding, quick flight, friendly attendants."
Πλεονεκτήματα: "Missed it"
Μειονεκτήματα: "Give me back money"
Πλεονεκτήματα: "Crew was awesome"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "They didn’t want to help"
Πλεονεκτήματα: "We actually did not fly this route. We bought a car and drove home!"
Πλεονεκτήματα: "Crew was awesome. Very respectful and helpful"
Μειονεκτήματα: "Food options"
Πλεονεκτήματα: "Crew was incredibly friendly"
Μειονεκτήματα: "Wifi was not working on this flight"
Πλεονεκτήματα: "Nice crew. Stable flight."
Μειονεκτήματα: "No gluten free snack options."
Μειονεκτήματα: "Overall, a good short flight."
Μειονεκτήματα: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."
Πλεονεκτήματα: "Smooth ride"
Πλεονεκτήματα: "luggage was there when I got off the plane."
Πλεονεκτήματα: "We left an overcoat on the plane after the long flight and did not realize our area until we were in the baggage claim area. The Delta agent in Paris was most helpful. He went above and beyond to retrieve our coat. Good job Delta!"
Πλεονεκτήματα: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Μειονεκτήματα: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."
Πλεονεκτήματα: "Got me there Safely"
Μειονεκτήματα: "Couldn’t understand announcements... at all! By flight attendant or pilot"
Μειονεκτήματα: "There was no food or entertainment. There was a problem with the seat of the person in front of me. He couldn't keep his seat straight and his head was in my lap throughout the flight."
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."
Πλεονεκτήματα: "All was good."
Μειονεκτήματα: "Screen went out after an announcement. I told the attendant but lost the screen for the rest of the flight. Slow to load and unload."
Πλεονεκτήματα: "fast flight"
Μειονεκτήματα: "Wi-fi sucks"
Μειονεκτήματα: "No food, just snacks and no place close to the gate to eat."
Πλεονεκτήματα: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Μειονεκτήματα: "Tight seats need more legroom"
Πλεονεκτήματα: "Flight itself uneventful"
Μειονεκτήματα: "Lateness"
Πλεονεκτήματα: "Delta is professional and safe. The best fares ever."
Μειονεκτήματα: "Lack of food/snack choices. Seem like a shortage on ice."
Πλεονεκτήματα: "The fact I arrived safely"
Μειονεκτήματα: "Delayed 40 min then boarded the plane without pilots. Waited another 30 mins for pilots and by the time they got there and settled weather delayed. Sat on plane for another 30 mins then were finally let off the plane. Quiet announcements for reboard most passengers late. Then waited in line for take off for another 25 min. Whole thing was poorly executed. Would expect better from a large airline"
Πλεονεκτήματα: "I love the in-flight movies!"
Μειονεκτήματα: "This wasn't pertaining to the flight or airline; but the TSA line was ridiculously slow."
Μειονεκτήματα: "Disgusting smell to urine and else. It was a two-hour bad experience"
Πλεονεκτήματα: "Exceptionally helpful & attentive flight attendant, comfortable, on time"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Μειονεκτήματα: "Plane was old flight was right on time"
Πλεονεκτήματα: "Gluten free snacks, hooray!"
Μειονεκτήματα: "Direct flight, on time arrival"
Μειονεκτήματα: "The service was horribly they dilate my flight 24 hours and I lose my flight yesterday because from Washington to Atlanta the flight was late and from Atlanta to Tegucigalpa leave early"
Πλεονεκτήματα: "i fell asleep until we arrive to STL."
Μειονεκτήματα: "They lost my bag."
Μειονεκτήματα: "That most of the seats do not recline do they could sell more seats."
Μειονεκτήματα: "The flight was OK."
Πλεονεκτήματα: "Crew very nice"
Πλεονεκτήματα: "Over cramped No Space for carry on slow service"
Μειονεκτήματα: "Over cramped No Space for carry on slow service"
Πλεονεκτήματα: "On time service &no damaged luggage!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "It was on time. Flight crew was courteous. Plenty of room and comfy seats. Good entrainment media"
Μειονεκτήματα: "Wish it would've had more movie options"
Πλεονεκτήματα: "Very new plane arrived on time no problems"
Μειονεκτήματα: "Nothing everything was great"
Πλεονεκτήματα: "Short comfortable flight.. good entertainment to choose from."
Μειονεκτήματα: "Everything was good with this flight.."
Πλεονεκτήματα: "One hour delay after boarding due to loosing our “slot”"
Μειονεκτήματα: "Timing!!!"
Πλεονεκτήματα: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Μειονεκτήματα: "I expected more from airlines lake Austrian."
Πλεονεκτήματα: "The flight attendants were quite personable and engaged."
Μειονεκτήματα: "The 34 minute flight was delayed by almost 2 hours."
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "My seat would not recline at all"
Πλεονεκτήματα: "Lufthansa crew very professional"
Μειονεκτήματα: "More upgrade to be available"
Πλεονεκτήματα: "Rude inconsiderate staff. Terrible plane"
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Πλεονεκτήματα: "For short flight the seats are ok with space for the legs"
Μειονεκτήματα: "The flight was 30 minutes delayed"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."
Πλεονεκτήματα: "Food and workers were great"
Πλεονεκτήματα: "Crew was good and entertainment was great."
Μειονεκτήματα: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."
Πλεονεκτήματα: "Flight time was quite good"
Μειονεκτήματα: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Πλεονεκτήματα: "Crew was positively and smiling."
Μειονεκτήματα: "Flight was 44 min late. Could have been on time"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."
Μειονεκτήματα: "Flight was cancelled on the first day. I had to call to find out that I was rebooked on a flight the next day."
Μειονεκτήματα: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."
Πλεονεκτήματα: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Μειονεκτήματα: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."
Πλεονεκτήματα: "it was mess, so I cant say positive thing"
Μειονεκτήματα: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Πλεονεκτήματα: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Μειονεκτήματα: "I really can’t think of anything I didn’t like!"
Πλεονεκτήματα: "Safe trip"
Μειονεκτήματα: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Πλεονεκτήματα: "Smooth ride, good breakfast and charming flight attendant."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Checked baggage very expensive."
Πλεονεκτήματα: "I liked the crew on the flight."
Μειονεκτήματα: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Πλεονεκτήματα: "The service was superb!"
Μειονεκτήματα: "The flight was too short."
Μειονεκτήματα: "The worst airline, customer service ever"
Πλεονεκτήματα: "Was a fine solid flight by Austrian."
Πλεονεκτήματα: "Everything was excellent"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "I have to pay for food or drink"
Πλεονεκτήματα: "Flt was great - service was great"
Μειονεκτήματα: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Πλεονεκτήματα: "The crew was very attentive, generous and courteous."
Πλεονεκτήματα: "The crew were so kind!"
Πλεονεκτήματα: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."
Πλεονεκτήματα: "Service beyond expectations"
Μειονεκτήματα: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Μειονεκτήματα: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Πλεονεκτήματα: "Everything was great except seats uncomfortable"
Μειονεκτήματα: "Uncomfortable seats"
Πλεονεκτήματα: "Service was great and the flight on time."
Πλεονεκτήματα: "just excellent!!!"
Πλεονεκτήματα: "It was clean Lunch was good"
Μειονεκτήματα: "There were no vegetarian options for snacks"
Πλεονεκτήματα: "Right on schedule!!"
Πλεονεκτήματα: "The food was very good! And the movies you could choose too."
Πλεονεκτήματα: "The female attendants were nice."
Μειονεκτήματα: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."
Πλεονεκτήματα: "Made it there safely."
Μειονεκτήματα: "Not much space in the seats on the flight especially for 10 straight hours."
Πλεονεκτήματα: "Flight services were good. Staff friendly. food was good"
Μειονεκτήματα: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Very polite and helpful crew. Nice selection of movies in-flight"
Μειονεκτήματα: "I could put my seat down, the button wasn’t working.."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Better food, some entertainment, better bathrooms"
Μειονεκτήματα: "The seat didn’t recline and the entertainment didn’t work"
Πλεονεκτήματα: "Quick, comfortable and easy"
Μειονεκτήματα: "Boarding was a bit clunky"
Μειονεκτήματα: "Great experience."
Πλεονεκτήματα: "Not enough restrooms the food was not the good mor"
Μειονεκτήματα: "More choices for food seats not comfortable too narrow no space"
Μειονεκτήματα: "Very professional, helpful and friendly. Clean, great ride, smooth landing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was really wonderful"
Μειονεκτήματα: "Seats were not comfortable and the food was terrible"
Μειονεκτήματα: "Need air flow, seats were extremely uncomfortable, delayed flight. Munich airport staff was rude at the Business Lounge. Lied to us."
Πλεονεκτήματα: "I don’t like it I was 3 hours delayed"
Πλεονεκτήματα: "Crew was nice. I will go again with Lufthansa."
Μειονεκτήματα: "Better food/choice-make it on time....and its quite cold in the plane-not sure why."
Πλεονεκτήματα: "The plane, the crew"
Μειονεκτήματα: "Some of the very nice German movies were shown only in German"
Μειονεκτήματα: "I did not like the food"
Μειονεκτήματα: "Waiting to dis embark off the plane, waited almost an hour! After flying for 10 hours the last thing we want to do is sit in the plane for another hour"
Μειονεκτήματα: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"
Πλεονεκτήματα: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "We very much appreciated you the Lufthansa agent helped us after we missed our connecting flight to Toulouse due to German passport control. She was able to get us on a flight to Munich then on to Toulouse. We were able to get to Toulouse 4 hours after originally planned."
Μειονεκτήματα: "Though our flight arrived in Frankfurt on time (6am) we missed our connection to Toulouse (7:20am) because of the passport check in Frankfort. There were only two agents and they were working at a snail's pace. It was incredibly frustrating and if this happens often, those flights shouldn't be advertised as connecting."
Μειονεκτήματα: "Flight was delayed twice."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Very comfortable journey, was a pleasure to travel."
Μειονεκτήματα: "Nothing."
Μειονεκτήματα: "I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines."
Μειονεκτήματα: "Boarding was a mess"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Caring staff, nice TV screens, good food."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "The service couldn’t have been better! Constant supply of water, the food was good, and they have champagne in economy - always a win for me!"
Πλεονεκτήματα: "The service and food was excellent"
Μειονεκτήματα: "The seats are too close together like most airlines but for a long flight this is very uncomfortable"
Μειονεκτήματα: "Stoll in Germany first flight was over 1.5 hour late a I miss my original flight. I must wait now for afternoon flight and wait all day having family emergency situation."
Πλεονεκτήματα: "Lots of food for such a short flight."
Πλεονεκτήματα: "Flight was uneventful, which is what you want!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Boarding and departure+arrival times were excellent. Baggage was handled well, arrived without damage. Much better marks here than AirFrance."
Μειονεκτήματα: "Food was quite poor, much worse than KLM or Delta... no match for AirFrance,thoug I'd rather get poor food and arrive on time and without getting stranded at CDG. Also, Neither on-board wifi, nor the entertainment touchscreen worked, not at all. You'd be well advised to bring your own iPad... :-))"
Πλεονεκτήματα: "Good. The food on this leg was much better than outbound"
Μειονεκτήματα: "The seats lack padding in the back so not to feel people putting their leg or knee into the back of my chair."
Πλεονεκτήματα: "Food was better than American or Delta."
Μειονεκτήματα: "Had a screaming baby during the whole flight. Not Lufthansa's fault though."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Surprised by so many entertainment options!"
Πλεονεκτήματα: "If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!"
Πλεονεκτήματα: "great service! right on time! very polite staff! will fly with them again!"
Μειονεκτήματα: "Seat not that comfortable"
Πλεονεκτήματα: "Brand new Airbus 350 on the first transatlantic flight for Lufthansa was very nice"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Could update movie selection"
Μειονεκτήματα: "The seats recline too much! The passenger in front of me almost immediately reclined her chair right into my face, making an irritable experience on a long flight for me. That is the only flaw in your service in my experience."
Μειονεκτήματα: "Not losing my luggage"
Πλεονεκτήματα: "Not a lot."
Μειονεκτήματα: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"
Πλεονεκτήματα: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Πλεονεκτήματα: "The crew was amazing. The food was good"
Πλεονεκτήματα: "Comfortable"
Πλεονεκτήματα: "Crew is amazing"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Μειονεκτήματα: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Μειονεκτήματα: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Πλεονεκτήματα: "Was on time! Not croweded!"
Μειονεκτήματα: "My headphones didn’t work"
Πλεονεκτήματα: "I enjoy my flight"
Μειονεκτήματα: "Again no complains"
Πλεονεκτήματα: "I got an extra blanket."
Μειονεκτήματα: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."
Πλεονεκτήματα: "Staff was very friendly, food was ok"
Μειονεκτήματα: "Flight was delayed multiple times"
Πλεονεκτήματα: "Blueberry juice! I is now my favorite juice."
Μειονεκτήματα: "The food was way overcooked!"
Μειονεκτήματα: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."
Μειονεκτήματα: "Staff wasn’t helpful and gave false information"
Πλεονεκτήματα: "The crew was very helpful and kind. The plane extremely comfortable"
Μειονεκτήματα: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."
Πλεονεκτήματα: "Was great on the way to Helsinki and extremely poor on the return trip."
Μειονεκτήματα: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"
Πλεονεκτήματα: "If you picked the wrong line then check in took 40 minutes, arrive early!"
Πλεονεκτήματα: "Movies."
Μειονεκτήματα: "No leg room."
Πλεονεκτήματα: "No food or entertainment"
Πλεονεκτήματα: "The original flight was canceled, the stroller was taken away when boarded the airplane, and not seen until final destination. With a 1-year-old and 2 and a half year old, this was the worst ever flight. Take us 35 hours total travel time to get home with 2 small kids, it is a nightmare."
Μειονεκτήματα: "The flight was cancelled and changed to 2 stops from one. We purchased a 1 stop flight because of the kids. In mid season a week before departure, we were notified about the change and it was impossible to get a same priced ticket so close to departure. We bought insurance but even with that was impossible. Looks like a scam. Very upsetting, messed up the whole thing."
Πλεονεκτήματα: "Everything. Great airport, swift boarding, great food on board with an educational twist, etc"
Μειονεκτήματα: "We missed are connecting flight"
Μειονεκτήματα: "Crew wasn't attentive. Seats were small."
Μειονεκτήματα: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Πλεονεκτήματα: "Great crew and service"
Μειονεκτήματα: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"
Μειονεκτήματα: "announcement in English hard to understand"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "Drinks were for an additional charge"
Μειονεκτήματα: "A very very small plane. Cold staff"
Πλεονεκτήματα: "Comfortable seat and service"
Πλεονεκτήματα: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Μειονεκτήματα: "The weird on board shopping thing."
Πλεονεκτήματα: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Μειονεκτήματα: "Distance between the seats are short and seats are somehow uncomfortable."
Πλεονεκτήματα: "The crew was great! Very friendly, very accommodating!! It was a great flight overall!"
Πλεονεκτήματα: "crew, food"
Μειονεκτήματα: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."
Πλεονεκτήματα: "great flight. Left on time. Nice crew. Ditto for food and movies"
Μειονεκτήματα: "Sears always close together"
Πλεονεκτήματα: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Μειονεκτήματα: "I have no complaints at all...."
Πλεονεκτήματα: "Staff as always is polite"
Μειονεκτήματα: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."
Πλεονεκτήματα: "The crew was attentive, the plane left on time, we arrived very early at our destination."
Μειονεκτήματα: "The people working at the American Airline counters at the Philly International Airport are very unhelpful and rude. When the check-in kiosk said to get assistance from a rep, the reps told me they could not move from behind their counters. The TSA people people were worse. They treat passengers as if they are dogs, never saying please or thank you, but giving commands in condescending tones to people."
Πλεονεκτήματα: "Loved the flight attendance!! They were friendly, witty and flexible."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew fantastic. Food, wine, comfort of aircraft, on time, EVERYTHING!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."
Πλεονεκτήματα: "It was a comfortable, professionally (British Airways) managed flight at a good price."
Πλεονεκτήματα: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Μειονεκτήματα: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."
Πλεονεκτήματα: "Crew was nice and boarding was on time"
Μειονεκτήματα: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."
Πλεονεκτήματα: "British Airways has greatly improved their customer service, the flight attendants (usually a bit gruff) were instead very kind and helpful to myself and all the passengers I saw them interact with. It really makes the flight experience better."
Πλεονεκτήματα: "The crew was friendly and very accommodating. Inflight entertainment had many choices, had a wonderful relaxing time. The food was not too good but then again it's airplane food. Overall, recommend the experience."
Πλεονεκτήματα: "The service is great , I enjoyed the food as well. Attendants were very friendly."
Μειονεκτήματα: "When flying from US to Erupoe there should be a private tv screen directly in front of every passenger. On this flight the tv is in the middle of the isle on the ceiling. That's terrible ! When you are on a 8 + hour flight. People want their own screen with their own options. Been on many flights to and from Eruope , this was the only flight that was set up like this. Change it"
Μειονεκτήματα: "No delays"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "Very narrow seats"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!"
Πλεονεκτήματα: "No the seat was not super comfortable. In fact it was not even comfortable."
Μειονεκτήματα: "The seat size and comfort"
Πλεονεκτήματα: "Crew was super friendly."
Μειονεκτήματα: "I wish I’d have an aisle seat, but flight was full."
Πλεονεκτήματα: "Crew was cheery despite a 14 hr day"
Μειονεκτήματα: "Long delay due to a system crash."
Μειονεκτήματα: "Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes..."
Μειονεκτήματα: "Nonexistent leg room. Made me check my carryon bag but did come to reclaim pretty quickly. Couldn’t even get water without a charge."
Πλεονεκτήματα: "The seats were comfortable"
Μειονεκτήματα: "Everything was ok"
Μειονεκτήματα: "Food was below average"
Μειονεκτήματα: "British Airways lost my ski bag. I had plenty of time with connections and feel there was no excuse. I had to wait in line over 30 minutes to report, thus missing my train. I'm 4 hours behind in travel and who knows when my ski bag will show up. I am very upset."
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Boarding and ticketing bin Berlin took over an hour and a half."
Πλεονεκτήματα: "Flight crew was amazing. Food was good and there was plenty to make the time go by faster."
Πλεονεκτήματα: "We made very good time. Crew members were courteous and helpful. Check in was very easy. ."
Μειονεκτήματα: "Uncomfortable and tight seating on the 787. No room to walk around on 7 + hour trip."
Μειονεκτήματα: "Being late and I missed my next flight. I talked with the customer service to book me on next flight from Dallas to London. They did that and told me that they moved my luaggage to the new booking but didn’t happen and I was going around in London looking for my luggage."
Μειονεκτήματα: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Μειονεκτήματα: "We nearly missed the plane due to how closely our flights were scheduled. Then our luggage did not arrive with us our plane. We didnt have time to stop for a snack or water so a small something would have been helpful."
Μειονεκτήματα: "Everything was for sale"
Μειονεκτήματα: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"
Πλεονεκτήματα: "Easy boarding, friendly crew."
Μειονεκτήματα: "Food and Entertainment"
Πλεονεκτήματα: "Crew was great, both ground and air. Flight was on time and baggage was delivered efficiently."
Μειονεκτήματα: "Could not get a cup of coffee. I can't believe you charge for a cup of plain black coffee. To add insult to injury, my credit cards (plural) were declined and cash was not accepted. I have not had any problem with my cards anywhere else on this trip, so the problem was not mine."
Πλεονεκτήματα: "The staff"
Μειονεκτήματα: "We got delayed for 2h. Also,I traveled with BA before and I received an eye sleeping mask and a thooth brush, but this time those items were not provided. The blanket was smelling quite bad."
Πλεονεκτήματα: "Got a good nap in"
Μειονεκτήματα: "A little warm"
Πλεονεκτήματα: "The movie and television options were fairly good."
Μειονεκτήματα: "I usually enjoy the BA flight from London to Austin, but this flight was extremely uncomfortable. The seats were cramped, and when the woman in front of me leaned her seat back, I didn't have enough space on my tray table to even keep a laptop fully open. The food (chicken casserole) was also terrible, and the airline ran out of other lunch options by the time they got to the back row where I was seated."
Πλεονεκτήματα: "The new boarding process (just one general call, rather than a bunch of zones) was simple, quiet, and efficient."
Μειονεκτήματα: "The seats were very uncomfortable. There were small ridges on the left and right side - perhaps to compensate for the very shallow seat depth. But these made it hard to sit more on one side of the seat than the other, something you'd want to do if you were sat next to someone who took up a good deal of armrest area. Media screens had a good selection but were unresponsive and had poor picture quality."
Πλεονεκτήματα: "The flight to London was fine."
Πλεονεκτήματα: "Great plane - new and quiet"
Μειονεκτήματα: "Cramped in the back. Ridiculously so"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "no dairy free food options"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Cramped tiny seat. Price of food & drinks."
Μειονεκτήματα: "Very cramped seating."
Πλεονεκτήματα: "The size of the airplane. Very spacious!"
Μειονεκτήματα: "2 hour delay"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Nothing was impressive at all"
Πλεονεκτήματα: "Friendly and helpful staff."
Μειονεκτήματα: "Father with two young daughters was presented at checkin with separated seats, so we had to request others to trade with us once we were on the plane. Which they happily did. I was not able to reserve seats online for some reason; therefore the staff at check in should know that they should try to reserve three seats together for a parent traveling with two pre-teen kids."
Μειονεκτήματα: "Food was terrible. Make sure you buy food before your board. Business class seats are too narrow and you can extend out properly because the leg area turns sharply. The TVs must be 20 years old on the plane."
Πλεονεκτήματα: "Service was good."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "The friendly staff and the entertainment (movies) made my first international flight very enjoyable!"
Μειονεκτήματα: "I paid $100 to sit my the person I was traveling with. I think that's overkill!"
Πλεονεκτήματα: "Check in staff was friendly, and flight attendants nice. Also liked not having to pay for the 2 servings of wine I had."
Μειονεκτήματα: "Food was very average and was served really late, after midnight local time. Special order meals were delivered to people and then there was a long gap before everyone's else's was served. btrzkfast very ordinary, but tea was decent"
Πλεονεκτήματα: "crew attention and politeness"
Μειονεκτήματα: "the food variety"
Πλεονεκτήματα: "Friendly staff and decent food, loved the entertainment and maps screen."
Μειονεκτήματα: "We paid for upgraded seats but ended up at the rear of the plane? Very disappointing, I have a refund request in the works."
Πλεονεκτήματα: "Entertainment was excellent"
Μειονεκτήματα: "Food was okay"
Μειονεκτήματα: "they lost my luggage"
Πλεονεκτήματα: "Arriving safely."
Μειονεκτήματα: "The temperature was annoyingly hot on board."
Πλεονεκτήματα: "Smooth flight, no hassles from start to finish. Arrived ahead of schedule."
Μειονεκτήματα: "The seats could not have been any narrower. Vegetarian meal was ok."
Μειονεκτήματα: "The low resolution screens and limited programming compared to other airlines and aircraft"
Πλεονεκτήματα: "Pleasant efficient staff. Flight on time"
Μειονεκτήματα: "Ancient plane. Worn and uncomfortable business class seats. iPad for entertainment was a joke - you balance it on the skeletal remains of what had been the video monitor. Cabin crew literally disappeared after "meal" service. I had to "disturb" them from under blankets playing Candy Crush to get a drink during this 7 1/2 hour flight. I usually fly Virgin, but for some reason this was cheaper this time - I will never fly BA/Open Skies again."
Πλεονεκτήματα: "The flight was on time."