Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "The food was good and the service was mostly good."
Μειονεκτήματα: "Our cabin was very warm and seats were uncomfortable."
Πλεονεκτήματα: "The seats were more comfortable that most big companies. The food was tasty and good quality."
Μειονεκτήματα: "Food, comfort"
Πλεονεκτήματα: "The crew are very nice and the service is really good."
Μειονεκτήματα: "The seats are not so comfortable, the leg rest is just in the way and not useful for me. The PA is overused which is annoying when trying to watch a movie."
Μειονεκτήματα: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "The seats have more room. The food is good. The in-flight entertainment is great. The cabin crew is wonderful."
Μειονεκτήματα: "Nothing. Everything was great."
Πλεονεκτήματα: "Service food timely departure"
Μειονεκτήματα: "Nothing to dislike"
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The entertainment was good"
Μειονεκτήματα: "We asked for special meals and they told us they only had one type of meal on board"
Πλεονεκτήματα: "Movie options were good. Even though I didn't use it, they offer 2 checked bags for free in the economy class compared to the standard 1 that most airlines give."
Μειονεκτήματα: "Nothing specifically. It was a pretty standard flight experience."
Πλεονεκτήματα: "Plane, seat and entertainment are very good."
Μειονεκτήματα: "None"
Πλεονεκτήματα: "The food is the only good mentioned"
Μειονεκτήματα: "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"
Πλεονεκτήματα: "All is good."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "Entertainment was good"
Μειονεκτήματα: "Economy was tight."
Πλεονεκτήματα: "Friendliness of crew."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The flight crew was great. The ride was smooth"
Μειονεκτήματα: "The food was ok....Not an option for vegetarian"
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Professional and friendly staff"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "food"
Μειονεκτήματα: "my seat was uncomfortable"
Πλεονεκτήματα: "The crew was very nice. The entertainment quite rich."
Μειονεκτήματα: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."
Πλεονεκτήματα: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."
Πλεονεκτήματα: "It was a full plain but overall ok I will take this flight again"
Μειονεκτήματα: "Wheel chair flyers should get first assistant"
Μειονεκτήματα: "Everything was pretty good."
Πλεονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "The food service was really bad. Not happy with the meal choice."
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "Turkish Airlines has an excellent entertainment system"
Μειονεκτήματα: "They used to have more legroom"
Πλεονεκτήματα: "Great flight overall. Comfortable, nice amenities. Staff was polite and helpful."
Μειονεκτήματα: "Did not like the carry on being based on weight instead of size. Also did not like that there was not a self check in kiosk."
Πλεονεκτήματα: "Service was amazing! Highly recommend."
Μειονεκτήματα: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Πλεονεκτήματα: "We boarded on time, very well run, the food was great, great movie choice"
Μειονεκτήματα: "The seats could use upgrading. I've flown aturkish quite a bit. Some planes have comfy seats, some are very still"
Μειονεκτήματα: "Pathetic vegetarian food."
Μειονεκτήματα: "boarding the treat you like animals"
Πλεονεκτήματα: "Crew demeanor Cleanliness of the cabin Boarding process"
Μειονεκτήματα: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "food was good, good entertainment, comfortable seating"
Μειονεκτήματα: "service was slow and inefficient"
Πλεονεκτήματα: "Food, tv, service. Food is good quality and they serve a lot. Good drinks too."
Μειονεκτήματα: "Not a lot of leg room in coach..but thats normal for most airplanes."
Πλεονεκτήματα: "such an accommodating airline. Great customer service"
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "Food and entertainment system"
Μειονεκτήματα: "Heat on the airplane."
Μειονεκτήματα: "The seat Screen did not work."
Πλεονεκτήματα: "The crew was great. The pilots too."
Μειονεκτήματα: "The audio and video at my seat did not work correctly."
Μειονεκτήματα: "Seat could have been more comfortable"
Μειονεκτήματα: "Boarding crew not very friendly"
Μειονεκτήματα: "Significant delay of departure."
Πλεονεκτήματα: "No issues with this flight."
Πλεονεκτήματα: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Πλεονεκτήματα: "Crew was great, check in was fast. Overall great experience."
Πλεονεκτήματα: "Good services in anticipating our next leg"
Πλεονεκτήματα: "Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement)."
Μειονεκτήματα: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Πλεονεκτήματα: "The where very helpful"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "It was FREEZING throughout the entire flight. Freezing. No blankets. Missed having screen in seat but was able to start a movie on my phone so it was fine."
Πλεονεκτήματα: "Flight left on time and landed on time"
Πλεονεκτήματα: "Smooth ride"
Μειονεκτήματα: "Seating"
Μειονεκτήματα: "No in flight entertainment"
Πλεονεκτήματα: "Nice new seats"
Μειονεκτήματα: "Was too warm inside the plane. Boarding address was mobbed and not very well managed"
Μειονεκτήματα: "Seating was cramped in economy, but you get what you pay for!"
Μειονεκτήματα: "Person next to me overflowed into my seat…"
Μειονεκτήματα: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Μειονεκτήματα: "There is no room. The snacks were fine, but the main meal was disgusting."
Πλεονεκτήματα: "Decent drinks and food. Attentive crew"
Μειονεκτήματα: "The lady who sat beside me kept asking questions"
Πλεονεκτήματα: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Μειονεκτήματα: "Seats are always hard on long flights."
Πλεονεκτήματα: "Flight crew is helpful. We travelled with my 82 year old mother who needed some assistance, especially for our short connection times, and they made sure she and our whole group made it to the connections on time."
Μειονεκτήματα: "My husband is 6’ 4” tall so the seats on the CRJ-700 are a tight fit for him. Had some trouble with boarding passes not loading on the app and couldn’t select seats until we got to the gate."
Μειονεκτήματα: "late leaving, arriving and taxing."
Πλεονεκτήματα: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Delta staff is not too friendly"
Πλεονεκτήματα: "I was given a complimentary upgrade."
Πλεονεκτήματα: "The entertainment"
Μειονεκτήματα: "Had to pay for bags"
Πλεονεκτήματα: "Flight schedule and the various flight options with regardss to the number of departure and return flights."
Μειονεκτήματα: "Delta flight crew complacency and the lack of on board options. I flew first class and the food options were very limited. The crew also seem to have the attitude as though the passengers should be automatically understanding and satisfied. This was mostly on the return flight, an all male crew."
Πλεονεκτήματα: "Newer plane with entertainment"
Μειονεκτήματα: "was a great flight"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Minimum everything"
Μειονεκτήματα: "The flight was quite smooth."
Πλεονεκτήματα: "Movies"
Μειονεκτήματα: "Lack of legroom in economy"
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "I was in a middle seat on a sold out plane. The person in the window seat was so large the arm rest between us would not go down and he extended into my space. Fortunately the flight was short but the combination of shrinking seats and widening fliers make flying uncomfortable."
Μειονεκτήματα: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"
Πλεονεκτήματα: "Flight was on time. And faster. I really enjoyed it."
Πλεονεκτήματα: "The Flight Personnel was extremely helpful and kind."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "I love the media that is INCLUDED in the price of your ticket on Delta Flights. That sets Delta apart for me."
Πλεονεκτήματα: "Excellent crew and comfortable flight"
Πλεονεκτήματα: "The flight was very on-time and it reached the destination even earlier than expected."
Πλεονεκτήματα: "Comfortable aircraft with tv in the seats"
Μειονεκτήματα: "Huge delay on my flight and most other flights from LaGuardia that day, lack of information on reasons for the delays ."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Πλεονεκτήματα: "Chicken kale salad was inedible. I did not know chicken had gristle!"
Πλεονεκτήματα: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Μειονεκτήματα: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."
Μειονεκτήματα: "No entertainment available"
Πλεονεκτήματα: "stewardess was exceptionally pleasant."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Refreshments"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Πλεονεκτήματα: "KLM staff is great"
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Πλεονεκτήματα: "The crew!!"
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Μειονεκτήματα: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Πλεονεκτήματα: "Very friendly service!"
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Πλεονεκτήματα: "Flight was on time and quick and comfortable"
Πλεονεκτήματα: "Good multi media access and content"
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Food and drink service"
Μειονεκτήματα: "Boarding pass facility"
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "captain was great."
Πλεονεκτήματα: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "Delays and no proper customer service."
Πλεονεκτήματα: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Μειονεκτήματα: "Would be nice if there was wifi on board"
Πλεονεκτήματα: "The price was nice."
Μειονεκτήματα: "Plane looked unkept on exterior. Crew was nice but lazy."
Πλεονεκτήματα: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Μειονεκτήματα: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."
Πλεονεκτήματα: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Food, entertainment program, pillows and blankets would have been nice,"
Μειονεκτήματα: "Everything was super. Really"
Μειονεκτήματα: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"
Πλεονεκτήματα: "Seat was comfortable and the food was decent."
Μειονεκτήματα: "Strippers"
Πλεονεκτήματα: "The crew was very nice and attentive, I really like the food on Lufthansa"
Μειονεκτήματα: "The movie selection was limited and dated"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."
Πλεονεκτήματα: "Good service."
Μειονεκτήματα: "Check-in procedure. Plane was delayed a bit."
Πλεονεκτήματα: "Spacious seat, easy charging."
Μειονεκτήματα: "Boarding"
Μειονεκτήματα: "The plane was uncomfortable and things were falling apart"
Πλεονεκτήματα: "The red wine was good and the crew made sure that we were well hydrated. The flight was very smooth."
Μειονεκτήματα: "The quality of the meals was poor - tasteless food, possibly loaded with preservatives."
Πλεονεκτήματα: "Hospitality and attitude of crew Food"
Μειονεκτήματα: "Cramped economy seats including leg space"
Πλεονεκτήματα: "Middle seat was empty in business class"
Μειονεκτήματα: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "The service was excellent. The flight was on time. The crew was very friendly."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Same as above."
Πλεονεκτήματα: "Crew, food and entertainment were fine"
Μειονεκτήματα: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."
Πλεονεκτήματα: "I didn’t go see above"
Πλεονεκτήματα: "Prompt, great crew"
Μειονεκτήματα: "No power ports, entertainment options"
Πλεονεκτήματα: "All good - flight, service all great!!!"
Πλεονεκτήματα: "Boarding was great. Easy. Fast"
Μειονεκτήματα: "Seat was cramped. Blanket was inferior."
Πλεονεκτήματα: "Munich airport is great."
Μειονεκτήματα: "Flight was delayed. Mess in JFK airport"
Μειονεκτήματα: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Πλεονεκτήματα: "The boarding was fast and effective"
Μειονεκτήματα: "The plane arrived late and I had to rush through Munich airport to make the connection. But the luggage arrived with me."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Walk between connecting flights in Munich was very long (25 minutes) and when we got to the gate for the flight to EWR, there was a very long, and very slow-moving line with only one attendant checking boarding passes for 6 gates. We arrived at the gate and were among the last passengers to board. A last minute additional attendant that was brought on, helped to make the line move a bit faster, but this under-staffed checkpoint added unnecessary stress to our long travel day."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "I missed my dlight from Chicago to Nashville because the flight was late"
Πλεονεκτήματα: "Searing, comfort"
Μειονεκτήματα: "Priority bags do not come first."
Πλεονεκτήματα: "Extremely polite and courteous."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Seat was very narrow"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Excellent service and attentive crew. Food was good and arrived on time."
Πλεονεκτήματα: "Taking off was good"
Μειονεκτήματα: "Landing was a little bit stressful. But still ok."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Smooth flight , excellent crew"
Μειονεκτήματα: "Entertainment was boring , screens freez and small"
Πλεονεκτήματα: "The service was incredible! We had wonderful flight attendants. Also, the food was great."
Μειονεκτήματα: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."
Πλεονεκτήματα: "More leg room than United. Good food."
Πλεονεκτήματα: "The in flight entertainment was excellent."
Μειονεκτήματα: "I am disabled and we called the 24 hours in advance as requested to book seats with more leg room, accommodation for my autistic son's service dog, and special meals for my two children. None of these things were done as were booked even when presented with confirmation number provided by the central booking office. To top it off my daughter is allergic to peppers and her allergen free meal contained peppers."
Πλεονεκτήματα: "The crew was very nice and provided snacks even though the flight was short"
Μειονεκτήματα: "This flight was good!"
Μειονεκτήματα: "They lost my luggage. I don't understand why there isn't an arrival scan and how airlines don't take more responsibility for bags"
Μειονεκτήματα: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."
Πλεονεκτήματα: "Great service. Very comfortable seat"
Μειονεκτήματα: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."
Πλεονεκτήματα: "na"
Μειονεκτήματα: "The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO."
Πλεονεκτήματα: "The attendants were constantly providing services to the passengers."
Πλεονεκτήματα: "Only thing I like is seats and boarding experience"
Μειονεκτήματα: "The terrible air hostesses rude arrogant and very disrespectful"
Μειονεκτήματα: "Seats are too small in economy to be comfortable. Boarding was unclear and confusing, mainly because I didn't have a boarding group on my boarding pass."
Πλεονεκτήματα: "The airplane was modern and well kept. The crew were attentive and kind."
Μειονεκτήματα: "Nothing - our flight out was great!"
Πλεονεκτήματα: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Πλεονεκτήματα: "On time. Good hardware."
Μειονεκτήματα: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."
Πλεονεκτήματα: "Plenty of seating room on this flight."
Μειονεκτήματα: "Little carry on baggage room. At least 50% of everyone's carry-on baggage could not fit on the aircraft."
Πλεονεκτήματα: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Not a thing"
Πλεονεκτήματα: "Boarding was smooth, luggage came out quickly."
Μειονεκτήματα: "No entertainment, only coffee and tea served."
Πλεονεκτήματα: "Decent movie selection and very smooth landing"
Μειονεκτήματα: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Πλεονεκτήματα: "Excellent all around. Super smooth, friendly and fast!!"
Μειονεκτήματα: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"
Πλεονεκτήματα: "Internet not working. Horrible."
Πλεονεκτήματα: "Comfortable flight."
Μειονεκτήματα: "Only one meal option ( with meat). Alcoholic beverage not included."
Μειονεκτήματα: "Never made it to destination"
Πλεονεκτήματα: "Seat room good. Food very good. Flight attendants excellent."
Μειονεκτήματα: "Nothing comes to mind at this time."
Πλεονεκτήματα: "Pleased with everything."
Πλεονεκτήματα: "The flight was comfortable and the onboard crew were very nice."
Μειονεκτήματα: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."
Μειονεκτήματα: "They charge me €70 for my bag and it should have been free!!"
Πλεονεκτήματα: "Punctuality"
Μειονεκτήματα: "Long connection"
Μειονεκτήματα: "Seats very narrow and tight."
Πλεονεκτήματα: "What didn't I like? The crew was so friendly and helpful. The food was the best airplane food that I have ever eaten (the broccoli still had a crunch!). The seats were very comfortable and I loved the modern look of the plane!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Quick flight easy on and off."
Πλεονεκτήματα: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Μειονεκτήματα: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."
Πλεονεκτήματα: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."
Μειονεκτήματα: "On the domestic flight you only got a drink."
Μειονεκτήματα: "Flight was 4 hours delayed, we could not leave the airplane every passanger just could have one water during the waiting time When finally arrived in Copenhagen i missed my last connections for the night and the airline wasnt helpful at all!"
Μειονεκτήματα: "Not very many current movies, very cramped."
Πλεονεκτήματα: "Nice meal, friendly staff"
Πλεονεκτήματα: "Introduce meals even to economy class"
Πλεονεκτήματα: "Price"
Μειονεκτήματα: "Crew not friendly. One was very rude"
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Πλεονεκτήματα: "Everything was good"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "We were very impressed by the customer service and how comfortable our flight was. I will definitely fly with SAS again."
Πλεονεκτήματα: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Μειονεκτήματα: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"
Πλεονεκτήματα: "Crew was super sweet!"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Too upset to continue senseless survey"
Μειονεκτήματα: "Vacation ruined"
Πλεονεκτήματα: "Smooth flight - outstanding airport"
Μειονεκτήματα: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."
Μειονεκτήματα: "Only water or coffee/tea. Not even soda."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Was put on standby because all passengers could not wait in gate area after checkin. Stood in public hallway for nearly an hour - no seating in area where told to stand."
Μειονεκτήματα: "My luggage was lost"
Πλεονεκτήματα: "Food good, free drinks. Great entertainment system. Crew nice."
Μειονεκτήματα: "Full flight."
Πλεονεκτήματα: "Really pleasant flight. Excellent pilot, good crew."
Μειονεκτήματα: "Nothing! This was one of my best flights ever."