Πλεονεκτήματα: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Μειονεκτήματα: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."
Πλεονεκτήματα: "Water station!"
Μειονεκτήματα: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"
Πλεονεκτήματα: "Crew was very attentive...food selection was excellent"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Μειονεκτήματα: "No. Keep up the good work!"
Πλεονεκτήματα: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."
Πλεονεκτήματα: "The crew on Virgin Atlantic was superb!"
Μειονεκτήματα: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."
Μειονεκτήματα: "There is no entertainment, not really required on a short flight but nice when offered."
Μειονεκτήματα: "I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this."
Μειονεκτήματα: "They have to uptade the airplanes"
Μειονεκτήματα: "Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous"
Μειονεκτήματα: "Bad entertainment system"
Πλεονεκτήματα: "Really friendly crew, they go the extra mile to make passengers happy and comfortable."
Μειονεκτήματα: "There was a boarding delay but flight still arrived in Hong Kong on time."
Πλεονεκτήματα: "Amenities"
Μειονεκτήματα: "Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight."
Πλεονεκτήματα: "Great movie selection"
Μειονεκτήματα: "They need softer seats...had to stand half the time"
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Uncomfortable to sit for eight hours"
Πλεονεκτήματα: "The crew were friendly."
Μειονεκτήματα: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."
Πλεονεκτήματα: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Μειονεκτήματα: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."
Πλεονεκτήματα: "The crew was pleasant and attentive"
Μειονεκτήματα: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Πλεονεκτήματα: "Entertainment Meal service and quality"
Πλεονεκτήματα: "Fast boarding and nice staff. Food selection was ok"
Μειονεκτήματα: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"
Πλεονεκτήματα: "Legroom, lovely staff and all round good flight"
Πλεονεκτήματα: "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."
Πλεονεκτήματα: "Great Service. Truly enjoyed Economy plus!"
Μειονεκτήματα: "Food was hard and little stale."
Μειονεκτήματα: "The crew was rude."
Πλεονεκτήματα: "The crew was the best part of my experience, super nice and accomodating"
Μειονεκτήματα: "the wifi had subpar performance"
Μειονεκτήματα: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."
Πλεονεκτήματα: "The crew was friendly and professional, the food was good and offered frequently due to the long flight time (10.5 hours). The plane was comfortable even though nearly full. Overall, it was a good experience and I would definitely fly with Virgin Atlantic again."
Πλεονεκτήματα: "Met expectations."
Μειονεκτήματα: "Things out of your control - time !!"
Πλεονεκτήματα: "The food was AMAZING. No, seriously. Everything we had was great."
Πλεονεκτήματα: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."
Πλεονεκτήματα: "Just the food and boarding was fine."
Μειονεκτήματα: "Everything else was bad. I think crew were a little rude!"
Μειονεκτήματα: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"
Πλεονεκτήματα: "Australian airports are wonderful."
Πλεονεκτήματα: "Staff was top notch in service and kindness"
Μειονεκτήματα: "Seats need more padding"
Πλεονεκτήματα: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Μειονεκτήματα: "Sound didn't work on some of the entertainment choices"
Μειονεκτήματα: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."
Πλεονεκτήματα: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"
Πλεονεκτήματα: "Very professional crew throughout."
Πλεονεκτήματα: "Food was very good crew were pleasant and helpful"
Μειονεκτήματα: "Seats are very hard"
Πλεονεκτήματα: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Μειονεκτήματα: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."
Πλεονεκτήματα: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."
Μειονεκτήματα: "cabin was nice but cold"
Πλεονεκτήματα: "Non stop"
Μειονεκτήματα: "Food was not good, they served snacks and did not serve drinks with snacks. Seats were tight"
Μειονεκτήματα: "Why are there no plug-ins?! That was very disappointing..."
Πλεονεκτήματα: "Very friendly and helpful staff! Food was very good too."
Μειονεκτήματα: "More leg room always desirable"
Πλεονεκτήματα: "No issues with this flight."
Πλεονεκτήματα: "Easy boarding, our connecting flight was at the same gate!"
Μειονεκτήματα: "Would always love more room in comfort class."
Μειονεκτήματα: "Delta Comfort isn’t so comfortable. Seats are too skinny."
Μειονεκτήματα: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Πλεονεκτήματα: "Good seats"
Μειονεκτήματα: "Flight was delayed and my luggage didn’t make the plane."
Πλεονεκτήματα: "Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately."
Μειονεκτήματα: "No US carrier seems able to master smooth boarding without standing waits."
Πλεονεκτήματα: "Great crew, easy process overall"
Μειονεκτήματα: "Make 1st class cheaper and give free wifi!"
Πλεονεκτήματα: "Great staff."
Μειονεκτήματα: "They lost my bags in Amsterdam."
Πλεονεκτήματα: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Μειονεκτήματα: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"
Πλεονεκτήματα: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Μειονεκτήματα: "Issues with connecting flights so had to sit in different place, seat was broken"
Πλεονεκτήματα: "The booking in staff person was positive and friendly. I was disappointed that the system would not allow me to be placed on the upgrade list as a silver Velosity me mm ber partner to Delta."
Μειονεκτήματα: "Flight was cancelled after multiple delays and waiting 8 hours"
Μειονεκτήματα: "No in flight entertainment behind the seat"
Πλεονεκτήματα: "Crew was very upbeat and helpful"
Μειονεκτήματα: "At least free water"
Πλεονεκτήματα: "We eventually got to Atlanta."
Μειονεκτήματα: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Πλεονεκτήματα: "Luggage plane to carousel at Atlanta way too slow"
Μειονεκτήματα: "Smooth flight, more than average beverages serving; food fine. Seats too small."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Cramped not much leg room"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Flight was fine."
Πλεονεκτήματα: "Delta planes are typically nice and clean"
Μειονεκτήματα: "Flight was delayed multiple times."
Πλεονεκτήματα: "Timeliness, easy trip"
Πλεονεκτήματα: "Courteous and professional staff"
Πλεονεκτήματα: "It’s was super smooth! Fast service and great customer service."
Μειονεκτήματα: "The intercom was a little messed up."
Πλεονεκτήματα: "Flight attendant was great!"
Πλεονεκτήματα: "that we got to our destination"
Μειονεκτήματα: "the bathrooms were gross"
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "Large jet, attentive crew, on time."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "On time and nice media"
Μειονεκτήματα: "Delta staff is not too friendly"
Μειονεκτήματα: "Very easy and fast"
Πλεονεκτήματα: "As usual"
Μειονεκτήματα: "Landing was a bit rough"
Πλεονεκτήματα: "The flights were on time and they did two drink and snack services. Great crew!"
Μειονεκτήματα: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."
Πλεονεκτήματα: "Seating and boarding were fine. That process was relatively quick/straightforward"
Μειονεκτήματα: "I have never had an on time Delta flight, and hopefully, it will happen one day"
Πλεονεκτήματα: "Everything was excellent"
Μειονεκτήματα: "Excellent job and keep it up"
Πλεονεκτήματα: "Great service, very comfortable."
Μειονεκτήματα: "Flight was changed. Missed an important event"
Πλεονεκτήματα: "Nothing including the captain who was making the boarding announcements at MCI who talked to me like I was stupid"
Μειονεκτήματα: "My flight was delayed almost two hours which caused problems for me arriving late to business appointments in New York. My flight areas also late 45 minutes leaving New York. In both cases it was due to a late airline attendant this is increadably unprofessional."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "The flight attendants were great! Super friendly and helpful with everything!"
Μειονεκτήματα: "I'd love slightly larger snack portions."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Μειονεκτήματα: "Delay from Seattle to pasco."
Πλεονεκτήματα: "Boarding was a breeze....arrived slightly earlier than expected."
Μειονεκτήματα: "Nothing to not like"
Πλεονεκτήματα: "I got upgraded to 1st class Enjoyed the luxury and extra attention"
Μειονεκτήματα: "The bathroom was really tiny.but apart from that everything was perfect"
Μειονεκτήματα: "No entertainment available"
Πλεονεκτήματα: "Comfortable seating and clean interior. Flight attendants are helpful and courteous."
Μειονεκτήματα: "Flight takeoff delayed one hour. Boarding has zoning, but with no structural boarding process, resulted some later zoning customers blocking earlier zoning customers in a single line. Suggest using multiple labeled queue lines, like southwest."
Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "Great airline"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Comfortable seat, great crew."
Μειονεκτήματα: "Flight delayed, no USB port and no entertainment"
Πλεονεκτήματα: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Μειονεκτήματα: "Food quality was not so good."
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Μειονεκτήματα: "Entertainment"
Μειονεκτήματα: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "Cabin facilities"
Μειονεκτήματα: "They didn’t bring one of my bags"
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "Crew was great, very nice"
Μειονεκτήματα: "Not enough legroom"
Πλεονεκτήματα: "Good selection of movies."
Μειονεκτήματα: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Good multi media access and content"
Μειονεκτήματα: "Two hours delay in the start."
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Πλεονεκτήματα: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Πλεονεκτήματα: "The staff and crew"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "Enough space good wine and on time"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "Excellent service and comfortable flight"
Μειονεκτήματα: "Flight delay roughly an hour"
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Πλεονεκτήματα: "Flight was quick, professional, friendly."
Πλεονεκτήματα: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."
Πλεονεκτήματα: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Μειονεκτήματα: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Crew was brilliant"
Πλεονεκτήματα: "The take off and landing was peaceful and on time"
Μειονεκτήματα: "I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say."
Πλεονεκτήματα: "Crew was kind and helpful. The flight left on time and was smooth."
Μειονεκτήματα: "The food could have been better! Also, the entertainment options could have been more current."
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Great crew. I love Lufthansa. I just wish there was more room for my legs."
Μειονεκτήματα: "More leg room!"
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything."
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Better selection of entertainment"
Πλεονεκτήματα: "Very attentive flight attendants. Two meals served and liquid refreshments offerred multiple times. Entertainment options were great! And patient fellow passengers who listened to a kid scream for most of 9 hours."
Μειονεκτήματα: "Paid for Wifi. Marginal performance at best."
Μειονεκτήματα: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."
Πλεονεκτήματα: "I love that I only had to take 2 planes I will buy this way again"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Πλεονεκτήματα: "Same as above."
Μειονεκτήματα: "Air was stuffy."
Πλεονεκτήματα: "Crew nice. Plenty of food"
Μειονεκτήματα: "Boarding was very chaotic. Very long lines and not managed well"
Μειονεκτήματα: "Still in Munich."
Μειονεκτήματα: "There is too little leg room; knees hitting seat in front of me."
Πλεονεκτήματα: "Water and juice served all the time"
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Πλεονεκτήματα: "Food was pretty good,Lufthansa one of the best companies to fly with."
Πλεονεκτήματα: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"
Πλεονεκτήματα: "Comfortable seats. On-time flight."
Μειονεκτήματα: "Entertainment system difficult to use. Vegetarian food was mediocre at best."
Μειονεκτήματα: "Cos it's terrible on lufthansa"
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Individual screens for all seats with a varied selection of entertainment options. Plenty of room under the seat for my carry-on. (It helped that no one was in the seat next to me.) Beverages were offered frequently. Smooth flight, smooth landing."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Πλεονεκτήματα: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."
Πλεονεκτήματα: "My flight was business and it was excellent the staff was great and I think his name is Peter"
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Same as above but even better."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Crew was nice and helpful."
Μειονεκτήματα: "Lack of personal space on plane. Couldn't eat my meals without rubbing elbows with the guy in front. Not enough room for my under seat bag."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Very friendly staff!"
Μειονεκτήματα: "Monitor was very slow and at some moments not working at all (even after restart)"
Πλεονεκτήματα: "GREAT BEER EXCELLENT AIRLINE!"
Πλεονεκτήματα: "Great service !!!!"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "Helpful flight attendant, kind check in attendant"
Πλεονεκτήματα: "crew was pleasant"
Μειονεκτήματα: "boarding was chaotic"
Πλεονεκτήματα: "Crew was amazing, flight was on time, and entertainment was available."
Πλεονεκτήματα: "Left and arrived on time. Crew very efficient. Smooth flight."
Μειονεκτήματα: "Everything was great!"
Μειονεκτήματα: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."
Πλεονεκτήματα: "Good airline"
Μειονεκτήματα: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"
Πλεονεκτήματα: "- Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent"
Μειονεκτήματα: "- The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections"
Μειονεκτήματα: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Good selection of movies and music. Food was mediocre."
Μειονεκτήματα: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."
Πλεονεκτήματα: "On time. Good hardware."
Μειονεκτήματα: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."
Πλεονεκτήματα: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Μειονεκτήματα: "Used backup plane. It had an older entertainment system."
Μειονεκτήματα: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Μειονεκτήματα: "Thankfully flight was a bit late since many from the previous flight needed to connect to this flight."
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "Audio quality not great"
Πλεονεκτήματα: "Efficient crew, food served at proper temperatures Good movie selections"
Μειονεκτήματα: "My seat could/would not recline, passenger in front of me had his seat in recline for most of flight. it was a long uncomfortable flight."
Πλεονεκτήματα: "Crew was friendly and professsional. Breakfast was good , as well as the selection of movies."
Μειονεκτήματα: "Apparently SAS is not part of the TSA network, so I was unable to use my Global Entry membership to get TSA Pre-Check. Non-alcoholic beverage service was meager (one beverage only)."
Πλεονεκτήματα: "The food."
Μειονεκτήματα: "The seat are so narrow"
Πλεονεκτήματα: "Great flight, friendly crew, good food, entertainment was ok"
Μειονεκτήματα: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"
Πλεονεκτήματα: "They did what they could..."
Μειονεκτήματα: "Delay change of tire. Missed next flight Frankfurt- Dallas."
Μειονεκτήματα: "The flight was cancelled."
Μειονεκτήματα: "They should really let you know ahead of time that certain seats (like the ones in front of the emergency exit--not at the emergency exit) dont recline. The passenger in front of me reclined her chair all the way back and seeing as I couldnt recline my seat I had very little space and found the three hour flight extremely unpleasant."
Πλεονεκτήματα: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Μειονεκτήματα: "There were no problems"
Πλεονεκτήματα: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Μειονεκτήματα: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."
Πλεονεκτήματα: "Good leg room. Tasty meals. A good variety of entertainment options."
Μειονεκτήματα: "This flight never happened"
Πλεονεκτήματα: "--"
Μειονεκτήματα: "Flight late, plane not very clean food..."
Πλεονεκτήματα: "service was good"
Μειονεκτήματα: "The plane was full. Sets in economy were very small."
Πλεονεκτήματα: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Μειονεκτήματα: "Flight arrived on time."
Πλεονεκτήματα: "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Μειονεκτήματα: "Smooth flight."
Μειονεκτήματα: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"
Πλεονεκτήματα: "Everything was on time!"
Μειονεκτήματα: "Almost absent crew And almost no service. Made flight with United and with United connection. SAS lost my connection, told ME I canceled my reservation. What a mess that was! I could also not reserve any seats online because flight was partner united flight and neither airline would allow me to choose seats."
Μειονεκτήματα: "After a 9 hour flight from Chicago to Stockholm I had to fly to Athens in an old type airplane , no entertainment, no TV & I had to pay for the food and the drinks. Very disappointing !"
Πλεονεκτήματα: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Μειονεκτήματα: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Μειονεκτήματα: "Seats very narrow and tight."
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"
Πλεονεκτήματα: "they were quick and apologetic"
Μειονεκτήματα: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."
Μειονεκτήματα: "No food, no entertainment. Bring a book."
Πλεονεκτήματα: "The extra leg room I paid for."
Μειονεκτήματα: "The cost to change my flight"
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Had to pee."
Πλεονεκτήματα: "Great flight all went well,"
Πλεονεκτήματα: "Flight was fine, service good, and our seat choice excellent."
Μειονεκτήματα: "We left an iPad on board in Copenhagen and found that there was no way to inform SAS!"
Πλεονεκτήματα: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Μειονεκτήματα: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"
Πλεονεκτήματα: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Μειονεκτήματα: "NONE"
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "My suitcase was never put on my flight from LAX - ARN, despite checking in 24 hours early and arriving at baggage drop 2.5 hours before my flight. I still have not received my suitcase in Helsinki, and they can't seem to locate it. I am on vacation in Finland and have no clothes, medicine, or toiletries and everyone at SAS and baggage claim have been very unhelpful."
Πλεονεκτήματα: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"
Μειονεκτήματα: "2 hr delay on a 2 hr flight"