Πλεονεκτήματα: "The seat i got was great"
Μειονεκτήματα: "There was a delay"
Πλεονεκτήματα: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Μειονεκτήματα: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Μειονεκτήματα: "Seat spacing"
Πλεονεκτήματα: "crew was great ,seats was better than good"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "I don't like the movie options. Some are quite sexual and can be seen around the plane."
Μειονεκτήματα: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Πλεονεκτήματα: "Everything was just right."
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Quick boarding decent legroom"
Μειονεκτήματα: "Breakfast was not great"
Πλεονεκτήματα: "Fligth attemdance atention"
Μειονεκτήματα: "Delay in the departure (40 min)"
Πλεονεκτήματα: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Πλεονεκτήματα: "Crew were polite and accommodating."
Μειονεκτήματα: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Πλεονεκτήματα: "it was mess, so I cant say positive thing"
Μειονεκτήματα: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Πλεονεκτήματα: "Safe trip"
Μειονεκτήματα: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Πλεονεκτήματα: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Μειονεκτήματα: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Πλεονεκτήματα: "new plane, half empty, good and friendly service"
Μειονεκτήματα: "Checked baggage very expensive."
Μειονεκτήματα: "May bags didn't make the transfer and were sent on to me the following day."
Πλεονεκτήματα: "It was perfect, very few people, great service"
Μειονεκτήματα: "The worst airline, customer service ever"
Μειονεκτήματα: "Food part was missing."
Πλεονεκτήματα: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Πλεονεκτήματα: "Very nice crew."
Μειονεκτήματα: "Buses to aircrafts. No snack on short flights."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lateness and virtually no food at lunchtime"
Πλεονεκτήματα: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Μειονεκτήματα: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Πλεονεκτήματα: "Everything. Keep up the good work."
Πλεονεκτήματα: "The crew were very kind. The food was good."
Μειονεκτήματα: "The space between the seats is very narrow and there is no entertainment."
Πλεονεκτήματα: "Good place for the legs"
Πλεονεκτήματα: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Πλεονεκτήματα: "Staff, seats (exit)"
Μειονεκτήματα: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."
Μειονεκτήματα: "economy class eats sold as business class !!! very poor and cheap strategy --"
Πλεονεκτήματα: "Most of the crew were nice. Efficient."
Μειονεκτήματα: "Ridiculously small seats and legroom."
Πλεονεκτήματα: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Μειονεκτήματα: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"
Πλεονεκτήματα: "Great grew, great flight. Thank you!"
Πλεονεκτήματα: "just excellent!!!"
Πλεονεκτήματα: "Staff was friendly and the flight was pleasant."
Πλεονεκτήματα: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Μειονεκτήματα: "The delay in take-off"
Πλεονεκτήματα: "The overall flight wads excellent."
Μειονεκτήματα: "Boarding on the return flight was poorly handled as there was no organized boarding."
Πλεονεκτήματα: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Πλεονεκτήματα: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Μειονεκτήματα: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."
Πλεονεκτήματα: "Baggage in Riga was available the moment we got to the carousel."
Μειονεκτήματα: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."
Πλεονεκτήματα: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Μειονεκτήματα: "The food was bad."
Πλεονεκτήματα: "The good and service"
Μειονεκτήματα: "No TV screen"