Πλεονεκτήματα: "Premium economy is a great way to travel"
Μειονεκτήματα: "Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!"
Πλεονεκτήματα: "Reasonably comfortable seat"
Μειονεκτήματα: "Food quality was poor."
Πλεονεκτήματα: "The seat was comfortable."
Μειονεκτήματα: "A drink of water should not cost 2euro. On a moderately long flight it is a necessity."
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "2 hours late"
Πλεονεκτήματα: "Nothing special."
Μειονεκτήματα: "The seats are awful."
Πλεονεκτήματα: "Dreamliner is great. So we’re the crew"
Μειονεκτήματα: "Please serve water at the very least."
Μειονεκτήματα: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Πλεονεκτήματα: "Arrived at destination"
Μειονεκτήματα: "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"
Πλεονεκτήματα: "It was fine."
Μειονεκτήματα: "Seats are a little crammed."
Πλεονεκτήματα: "The crew was good. Seat is ok, not very comfortable."
Πλεονεκτήματα: "Cabin much too hot and no air circulation until just before pushback. Ack!!"
Πλεονεκτήματα: "Left on time fast out"
Μειονεκτήματα: "Dos not Get any food"
Πλεονεκτήματα: "Arriving at my destination, safe, sound and on-time."
Μειονεκτήματα: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "My airfare includes baggage with the receipt yet the agent at check in said I had to pay for luggage and I didn’t book with them directly. Low service level."
Πλεονεκτήματα: "It was my first flight with Iberia - I was very pleased with the entire experience."
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "The lack of water offers during the flight"
Μειονεκτήματα: "Tiny food. Late one hour."
Πλεονεκτήματα: "More space since there wasn't people"
Μειονεκτήματα: "Paying for food"
Πλεονεκτήματα: "Plenty of space for a long flight, left and landed on time. Overall very pleased"
Μειονεκτήματα: "Only complaint is that there was not dairy-free friendly food option for either meal. I figured this would happen so I brought my own food and was glad I did"
Μειονεκτήματα: "My USB connector didn’t work"
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Πλεονεκτήματα: "Internal Wifi to watch movies and music"
Μειονεκτήματα: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"
Μειονεκτήματα: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"
Πλεονεκτήματα: "Too long to check in not enough counter open , I was at the airport at 0500 for 0745 flight almost missed my flight when you don’t have the choice to do it online. Nothing is offered on the flight not even water spacialy after running around to find the gate, not on time made international connections difficult"
Πλεονεκτήματα: "Great and on time"
Μειονεκτήματα: "Nothing all good"
Πλεονεκτήματα: "Seats were comfortable. Smooth take off and landing."
Μειονεκτήματα: "No free drinks, and I had to flag down a crew member to buy the €2.50 bottle of orange juice; even then I had to remind him before he brought it! We had little time between flights, and had to empty water bottles at Security before boarding but forgot to refill them, so we really noticed the lack of beverages."
Μειονεκτήματα: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."
Πλεονεκτήματα: "The prive"
Μειονεκτήματα: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."
Πλεονεκτήματα: "Landing was perfect"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Crew was very nice and accommodating to the fact that I didn't speak too much Spanish"
Μειονεκτήματα: "I wasn't sure my chicken was cooked. There was enough other good anyway, I wasn't hungry."
Πλεονεκτήματα: "Spacious and quick."
Μειονεκτήματα: "Food was not included."
Πλεονεκτήματα: "Pilot was great, soft landing, smooth takeoff"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"
Πλεονεκτήματα: "Roomier plane than the one I took to Madrid."
Μειονεκτήματα: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."
Πλεονεκτήματα: "Reasonable leg room for a a 6 foot tall passenger"
Μειονεκτήματα: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."
Πλεονεκτήματα: "Fast boarding."
Μειονεκτήματα: "No air conditioning.no help with making connecting flight/customs. Staff could not speak english."
Πλεονεκτήματα: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "Good seat spacing"
Μειονεκτήματα: "Customer service was a low priority"
Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Πλεονεκτήματα: "The staff is incredibly friendly and they serve you a lot of food and drinks. I think the seats on the larger planes are older but they are more comfortable for me and I loved my movie selections! I took 4 flights with Iberia 2 long ones (11 hours each way) and two shorter ones (5 hours each way) and they were on time, friendly and very comfortable on every flight! I will definitely be flying with them again!"
Πλεονεκτήματα: "Very comfortable and friendly crew."
Μειονεκτήματα: "They start boarding on time, but inexplicably kept people waiting on the jetbridge and did not allow anyone to actually pass through the airplane doors."
Πλεονεκτήματα: "Not once have I had a positive experience on American Airlines. I actually booked this ticket 4 times before finally receiving a fully confirmed itinerary. Only to get on the plane in SLC and sit on the tarmac for 90 minutes causing me to miss my connecting flight. The replacement flights I again missed because American couldn't find anyone to give the travel voucher to an airport an hour away for the replacement flight they booked. I've never seen a more consistently incompetent company."
Μειονεκτήματα: "On top of all of this, my bag is lost. I'm at my destination and have been for two days and American airlines all can't get me my luggage so I can start my vacation. This is the biggest joke of a company and I'm disgusted with their lack of accountability, responsibility for the problems they've caused and the insensitivity they've shown for their screw up."
Πλεονεκτήματα: "On time and no hassles"
Μειονεκτήματα: "Left late, rude crew, very uncomfortable experience"
Πλεονεκτήματα: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Μειονεκτήματα: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."
Μειονεκτήματα: "I am still waiting for my luggage."
Μειονεκτήματα: "Late departure."
Πλεονεκτήματα: "Ναι όλα μια χαρά"
Μειονεκτήματα: "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Μειονεκτήματα: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Πλεονεκτήματα: "Simplicity and welcome with a smile"
Μειονεκτήματα: "The departure gate was far"
Μειονεκτήματα: "The return flight was very turbulent, but mostly close to take off and landing."
Πλεονεκτήματα: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Μειονεκτήματα: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Μειονεκτήματα: "Will never fly them again"
Πλεονεκτήματα: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Πλεονεκτήματα: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Μειονεκτήματα: "No food or entertainment"
Μειονεκτήματα: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Πλεονεκτήματα: "Good short flight"
Μειονεκτήματα: "Short flight, no food or entertainment"
Μειονεκτήματα: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Πλεονεκτήματα: "Crew was very nice and professional."
Μειονεκτήματα: "Seating is a bit tight. But ours was a short flight."
Πλεονεκτήματα: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Μειονεκτήματα: "Flight was cancelled 6 months ago and I still have not received my refund."
Πλεονεκτήματα: "on time inexpensive and nice flight attendants"
Πλεονεκτήματα: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Μειονεκτήματα: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Πλεονεκτήματα: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Μειονεκτήματα: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Πλεονεκτήματα: "Short fairly cheap flight"
Μειονεκτήματα: "They needed more staff to check people in. Flight was delayed because we were still boarding. Was a cluster."
Μειονεκτήματα: "I would never fly this airline again"
Πλεονεκτήματα: "The price was very reasonable. Despite delayed takeoff and boarding area lacking clear instructions, flight boarded quickly and made up most of the lost time. Other flights and trains in Italy seemed to be delayed too!! (not operated by Volotea)! I did pay extra in advance for baggage and printed out boarding cards before leaving USA for Italy. Familiarize yourself with the rules. Ate a sandwich on board, good enough and friendly flight attendants."
Μειονεκτήματα: "I had over 100 Euro extra charges on arrival at the airport that i did not expect. It makes it very difficult to compare flights when the actual cost is buried in fine print. If airlines would not charge such excessive fees for luggage, then their would be room in the overhead space; i wouldn't have to rush to get a seat; and security lines would be much shorter..."
Πλεονεκτήματα: "Comfortable airplane."
Μειονεκτήματα: "Rude counter people. Would not let me check box of wine, professionally prepared. Only airline I know of who won't allow wine. They want tourists to Sicily, tout their wine, but won't let you bring it home."
Πλεονεκτήματα: "timeliness of schedule"
Μειονεκτήματα: "Additional charges for all"
Πλεονεκτήματα: "Low price!"
Μειονεκτήματα: "Our backpacks were considered over-sized luggage and we were charged 40 euro each. (these have never been considered over-sized to other airlines) There was a fee of 30 euro to print out boarding passes. After roughly 140 euro we were able to board the plane. Numerous little fees on top of boarding pass. Rough flight, which was followed by a plane wide applause once landing."