Πλεονεκτήματα: "The crew and entertainment"
Πλεονεκτήματα: "Food was ok"
Μειονεκτήματα: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Μειονεκτήματα: "70’ late on a 45’ flight"
Μειονεκτήματα: "You could have had my luggage arrive. Now I don’t know where it is"
Πλεονεκτήματα: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Μειονεκτήματα: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Πλεονεκτήματα: "Water provided."
Μειονεκτήματα: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"
Μειονεκτήματα: "seat comfort"
Μειονεκτήματα: "Delayed flight and delayed layover"
Πλεονεκτήματα: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Μειονεκτήματα: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."
Πλεονεκτήματα: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Πλεονεκτήματα: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Μειονεκτήματα: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"
Μειονεκτήματα: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"
Μειονεκτήματα: "entertainment sound"
Μειονεκτήματα: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."
Πλεονεκτήματα: "They had many snacks and meals. Staff was very friendly."
Μειονεκτήματα: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Μειονεκτήματα: "Food selection was a bit short"
Μειονεκτήματα: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"
Πλεονεκτήματα: "Good, in-flight entertainment"
Μειονεκτήματα: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Μειονεκτήματα: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Μειονεκτήματα: "The way the movies, needed extra parts. No touch screen"
Μειονεκτήματα: "I arrived on Thursday, today is saturday and I am still without my luggage."
Μειονεκτήματα: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."
Μειονεκτήματα: "They left my bag in Switzerland"
Πλεονεκτήματα: "Wonderful flight with less leg room . Since I am 5’6’m I was fit enough on the seats, beyond that you should be worried about"
Μειονεκτήματα: "Flight attendant, food , service and many good things except the leg room which you regret in your entire journey"
Πλεονεκτήματα: "Easy check in. Crew efficient and personal attention."
Πλεονεκτήματα: "Service, entertainment and food are top notch!"
Πλεονεκτήματα: "Quiet, staff do not bother you. Seats are big enough to rest."
Μειονεκτήματα: "Boarding and sitting takes a bit of time."
Πλεονεκτήματα: "They are the best airline flying to Boston."
Μειονεκτήματα: "Seats too small. Staff not friendly"
Μειονεκτήματα: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Μειονεκτήματα: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Πλεονεκτήματα: "Good crew and clean plane"
Πλεονεκτήματα: "Nothing because the airplane seats were terribly uncomfortable!"
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."
Πλεονεκτήματα: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Μειονεκτήματα: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."
Πλεονεκτήματα: "Flight was not full and I was able to have several seats to spread out"
Πλεονεκτήματα: "Service ok"
Μειονεκτήματα: "Horrible food, tvs didn't work, crowded."
Πλεονεκτήματα: "fast, all good"
Πλεονεκτήματα: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Μειονεκτήματα: "Entertainment system fairly dated."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seating was very tight, confining."
Πλεονεκτήματα: "The food"
Μειονεκτήματα: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."
Πλεονεκτήματα: "The service and hospitality"
Πλεονεκτήματα: "Flight crew and gate agents were amazing"
Μειονεκτήματα: "Boarding was late and we were asked to stand in line down the hallway for an extended period of time Movie selection small"
Πλεονεκτήματα: "Crew was kind and helpful."
Μειονεκτήματα: "Seats are so narrow and led room. Another bathroom is always a plus."
Πλεονεκτήματα: "Flight wasn't full, so we were spread out and had more room"
Μειονεκτήματα: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"
Μειονεκτήματα: "Old plane, hard uncomfortable seats, no wifi, rigid flight attendants, awful food, middle seat (after paying for premium seating) with two enormous guys on either side, fixed armrest, AC dripped on me most of the flight and was told nothing could be done, interminable."
Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Πλεονεκτήματα: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Μειονεκτήματα: "See above."
Μειονεκτήματα: "They lost my luggage"
Μειονεκτήματα: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Πλεονεκτήματα: "Ground crew and cabin crew were very helpful and efficient"
Πλεονεκτήματα: "Crew was excellent"
Πλεονεκτήματα: "The crew is good and friendly"
Μειονεκτήματα: "To be committed to the time of departure"
Μειονεκτήματα: "Food, not in time."
Πλεονεκτήματα: "The food was great and the flight attendants were very nice!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "crew was great and flight was on time"
Μειονεκτήματα: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Everything. The plane was so delayed, then they lost"
Πλεονεκτήματα: "Ease of boarding and crew"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The food and the crew"
Μειονεκτήματα: "Great food, smooth landing, very polite service"
Μειονεκτήματα: "too many fussy babies crying and screaming."
Πλεονεκτήματα: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Πλεονεκτήματα: "Very bad"
Μειονεκτήματα: "All the team"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Flight attendants were really nice and friendly"
Πλεονεκτήματα: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"
Πλεονεκτήματα: "Fast, clean, gracious."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "fare & connection time"
Μειονεκτήματα: "Check in opens 2 hours before the flight"
Πλεονεκτήματα: "Flight was on time and boarding was reasonable smooth."
Μειονεκτήματα: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."
Πλεονεκτήματα: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Μειονεκτήματα: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Πλεονεκτήματα: "Pretty good service from the crew. That's about it."
Μειονεκτήματα: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Πλεονεκτήματα: "Finnair is the best!"
Πλεονεκτήματα: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Πλεονεκτήματα: "The crew was amazing. The food was good"
Πλεονεκτήματα: "Crew is amazing"
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "Delay of almost 24 hours."
Μειονεκτήματα: "Clean up the planes better"
Μειονεκτήματα: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Πλεονεκτήματα: "Was on time! Not croweded!"
Πλεονεκτήματα: "Very enjoyable"
Μειονεκτήματα: "I have no complaints"
Πλεονεκτήματα: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Μειονεκτήματα: "There was no soap in the toilet..."
Πλεονεκτήματα: "Nice crew."
Μειονεκτήματα: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."
Πλεονεκτήματα: "Everything was on time"
Μειονεκτήματα: "I couldn’t change my seat"
Μειονεκτήματα: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."
Πλεονεκτήματα: "Nice crew that were helpful."
Μειονεκτήματα: "Small plane, cramped seating."
Πλεονεκτήματα: "UNCOMFORTABLE BED AND SERVICE"
Μειονεκτήματα: "BED, DRINKS"
Μειονεκτήματα: "They have no charging points for the phone"
Πλεονεκτήματα: "The service, the comfort of the plane. Great communication about turbulence."
Μειονεκτήματα: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."
Πλεονεκτήματα: "Everything was well organized and on time. Good meals! Price was fabulous!"
Μειονεκτήματα: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."
Πλεονεκτήματα: "Friendly service, clean airplane, great food."
Μειονεκτήματα: "No leg room in economy. Worse then United and American Airlines!"
Πλεονεκτήματα: "The flight was very fast, boarding and getting off were fast and convenient. They had a new Korean movie that I've been wanting to see but didn't expect would be offered on an airline, so that was great!"
Μειονεκτήματα: "The crew seemed quite stressed, when I asked to store my wedding dress in the crew closet they were very short with me, which made me feel really guilty about it, as the stewardess obviously thought I was very troublesome, but they did allow it. The food was quite bland. The entertainment was much more limited than most international flight lines."
Πλεονεκτήματα: "Everything. Great airport, swift boarding, great food on board with an educational twist, etc"
Πλεονεκτήματα: "I liked very much that Finnair was waiting for the delayed plan from Stockholm. The stewardesses were nicely dressed."
Μειονεκτήματα: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."
Πλεονεκτήματα: "The food was surprisingly pretty good"
Μειονεκτήματα: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"
Πλεονεκτήματα: "It was very quick"
Πλεονεκτήματα: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"
Πλεονεκτήματα: "Yes, in general I like American Airlines so I was happy with flight in general"
Πλεονεκτήματα: "Good flight--and a PERFECT super-smooth landing."
Μειονεκτήματα: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."
Μειονεκτήματα: "They left my baggage behind!!"
Μειονεκτήματα: "Could not watch any video on screen. Crew tried to reboot my and my partner's screens but they did not work for the 9-hour flight."
Μειονεκτήματα: "A very very small plane. Cold staff"
Πλεονεκτήματα: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Μειονεκτήματα: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."
Πλεονεκτήματα: "Perhaps that we eventually got there and that the plane did not crash"
Πλεονεκτήματα: "Upgrade to business class was fantastic given my then physical condition. Wheelchair assistance to and from airplane smooth and courteous, food and all of service on board fantastic."
Πλεονεκτήματα: "Everything well organized"
Μειονεκτήματα: "Plane too old for such a long flight"
Πλεονεκτήματα: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Μειονεκτήματα: "Distance between the seats are short and seats are somehow uncomfortable."
Πλεονεκτήματα: "never happened"
Πλεονεκτήματα: "I was a bit surprised by cabin crew 's welcoming words that were my native language ,which ware very familiar and joyful . I didn't feel well at that time with a severe cold and I endured during the entire fly . I know it's kind of bad but I made it to my country safely. The food was Korean food and I really enjoyed and loved it so much .The Helsinki airport is great with smoking booth and warm ."
Μειονεκτήματα: "Nothing but I wonder if they could change my seat to upper one despite my additional fare because I felt bad the day and they had cold pills like medicine."
Μειονεκτήματα: "I wish I had known this was an American Airlines flight. They're the worst. Delays all the time (including this flight), crew who couldn't care less, uncomfortable seats, general mediocrity. Next time tell your consumers what you're getting into!"
Πλεονεκτήματα: "great flight. Left on time. Nice crew. Ditto for food and movies"
Μειονεκτήματα: "Sears always close together"
Πλεονεκτήματα: "Staff was nice. Seat was standard."
Μειονεκτήματα: "Small movie selection."
Πλεονεκτήματα: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."
Μειονεκτήματα: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Μειονεκτήματα: "Entertainment services weren't functional for the first 2 hours of the flight"
Πλεονεκτήματα: "The fact that this is the only daytime flight from Boston to Europe."
Μειονεκτήματα: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."
Απαιτεί επιπλέον χρήματα για οποιαδήποτε θέση κατά την διάρκεια του check in 48 ώρες πριν την επιβίβαση. Αυτό δεν μου άρεσε!
Πλεονεκτήματα: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Μειονεκτήματα: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."
Πλεονεκτήματα: "Comfortable, on time, smooth boarding"
Πλεονεκτήματα: "Nothing, pretty much"
Μειονεκτήματα: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."
Πλεονεκτήματα: "Food was fantastic. Crew was attentive and polite."
Πλεονεκτήματα: "Crew was good, short flight on an older aircraft, everything was fine"
Μειονεκτήματα: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."
Μειονεκτήματα: "My bag making it to my destination not broken."
Μειονεκτήματα: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"
Μειονεκτήματα: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."
Πλεονεκτήματα: "The crew is fantastic team,Dana is the best!Thank you"
Πλεονεκτήματα: "Crew is fantastik,Dana is the best"
Μειονεκτήματα: "they charged me for baggage when it was supposed to be included"
Πλεονεκτήματα: "Comfy and clean"
Πλεονεκτήματα: "Pleasant staff, wonderful food, very pleasant flight"
Μειονεκτήματα: "Nothing, everything was very good"
Μειονεκτήματα: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."
Πλεονεκτήματα: "On time flights both directions"
Μειονεκτήματα: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Μειονεκτήματα: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."
Πλεονεκτήματα: "Quick and no fuss"
Μειονεκτήματα: "No food and entertainment didn't work"
Μειονεκτήματα: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."
Πλεονεκτήματα: "I like it was fun"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Nothing. Rude staff. Horrible food and service."
Μειονεκτήματα: "No entertainment No food for vegetarians"
Πλεονεκτήματα: "A short connection"
Μειονεκτήματα: "Not possible for online check-in"
Μειονεκτήματα: "Not possible for online check-in"
Πλεονεκτήματα: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Μειονεκτήματα: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."
Πλεονεκτήματα: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."
Πλεονεκτήματα: "Gave us food when they weren't required."
Μειονεκτήματα: "It was very cold in airplane. Bad food. No covers. No tv"
Μειονεκτήματα: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."
Πλεονεκτήματα: "The staff was great"
Μειονεκτήματα: "The movies are outdated"
Πλεονεκτήματα: "crew was great , very friendly"
Μειονεκτήματα: "tv sound didn't work"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Small and uncomfortable prop plane. Boarded from rear only."
Πλεονεκτήματα: "The food was good as always, the crew is nice."
Μειονεκτήματα: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Very responsive and real meal for short flight!"
Μειονεκτήματα: "I had a kid sitting on the seat behind me and kept kicking my seat. :("
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."
Πλεονεκτήματα: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Μειονεκτήματα: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Μειονεκτήματα: "Long Layovers"
Πλεονεκτήματα: "Good food, skillful pilot"
Μειονεκτήματα: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."
Πλεονεκτήματα: "traveler's assistance check in on time smooth flying. nice snacks"
Μειονεκτήματα: "online check in is not available if starting out of Stuttgart !!!?"
Πλεονεκτήματα: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Μειονεκτήματα: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."
Πλεονεκτήματα: "Luggage allowance"
Μειονεκτήματα: "Too few movie selections"
Πλεονεκτήματα: "Flight attendants were nice"
Μειονεκτήματα: "Food quality"
Μειονεκτήματα: "The Florence Airport has difficulty with baggage. Had to wait for over an hour."
Μειονεκτήματα: "Rest rooms were clean, food was adorable, good coffee, no complaints."
Πλεονεκτήματα: "Pretty much nothing"
Μειονεκτήματα: "A sealed blanket and a better customer service"
Μειονεκτήματα: "Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections."
Μειονεκτήματα: "Free coffee"
Μειονεκτήματα: "Maybe the entertainment choices"
Πλεονεκτήματα: "Seats were comfortable. The crews were helpful."
Μειονεκτήματα: "Cleaner bathroom on the plane."
Πλεονεκτήματα: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Μειονεκτήματα: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."
Μειονεκτήματα: "30 min delay !"
Πλεονεκτήματα: "Efficient and very nice crew"
Μειονεκτήματα: "90 minutes delay for departure from Brussels to Washington..."
Πλεονεκτήματα: "The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean."
Μειονεκτήματα: "There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown"
Πλεονεκτήματα: "Seats were fairly comfortable with decent leg room."
Μειονεκτήματα: "My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it."
Μειονεκτήματα: "The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores."
Πλεονεκτήματα: "flight was awesome"
Μειονεκτήματα: "the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all"
Πλεονεκτήματα: "Good schedules, good prices."
Μειονεκτήματα: "They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable."
Πλεονεκτήματα: "I found that the meal served was of particularly good quality and tasty"
Μειονεκτήματα: "Despite the fact that I reserved a window seat, I was assigned a seat in the middle of the center row. They also 'sanitized' the airplane twice after that closed the doors before take off. They walked up and down the aisle with aerosol spray cans. I don't think people should be subject to unknown chemicals in order for the airline to save time on cleaning the cabin before take off."
Πλεονεκτήματα: "Smooth and welcoming boarding New aircraft Good crew with free drinks"
Πλεονεκτήματα: "Easy to cancel Trip"
Μειονεκτήματα: "Kayak did not have a system of knowing that I cancelled the flights"
Μειονεκτήματα: "I never boarded Brussels airlines. United Airlines put me on TAP or TP which I did like. But my luggage wasn’t forwarded until the 15th dec. Brussels had many natural disasters. My problems I believe were with either United Airlines or Swissport Luggage department"
Πλεονεκτήματα: "Everything was perfect, highly recommended"
Πλεονεκτήματα: "Punctual, clean plane, friendly service"
Μειονεκτήματα: "Everything was as expected. Full flight!"
Πλεονεκτήματα: "Airplane was clean and service was attentive. Food was good and served hot."
Πλεονεκτήματα: "Every person was friendly."
Μειονεκτήματα: "Our flight was delayed an hour."
Πλεονεκτήματα: "Long flights are never fun It helped that the crew was helpful and pleasant Food was ok but there could have been more offered It was an 8 hour flight and there was one meal an hour after take off and then just a very small snack and drink an hour before Not enough water was offered throughout the flight"
Μειονεκτήματα: "Over 2 hour delay"
Μειονεκτήματα: "The flight left 30 minutes after it was scheduled to leave. In addition, when we landed, they weren't prepared for us. We had to wait for the stairs and shuttle to arrive to get us to the airport terminal. It was especially frustrating because we had nearly no time to get to our connecting flight. The hosts and hostesses were mediocre at best."
Πλεονεκτήματα: "Nice equip and staff, comfortable and on-time"
Μειονεκτήματα: "Veg meal requested but not processed."
Πλεονεκτήματα: "The service was very very professional"
Μειονεκτήματα: "Everything is fine"
Πλεονεκτήματα: "On time Polite crew"
Πλεονεκτήματα: "Clean, professional and great meal!"
Μειονεκτήματα: "Boarding was in crammed area in between easyjet flights. In brussels they parked at the international gates and then an overfull bus took us to the arrivals. Is brussels airlines training fast to become part of euro wings?"
Μειονεκτήματα: "bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers."
Πλεονεκτήματα: "flight staff were very professional."
Μειονεκτήματα: "Babies crying everywhere One couple fighting No food or drinks"
Πλεονεκτήματα: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Μειονεκτήματα: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Μειονεκτήματα: "Seats had no cushioning on bottom or back"
Πλεονεκτήματα: "The flight attendant was friendly."
Μειονεκτήματα: "My bag was lost. I was in Africa for 4 days before it finally came in. During the flight, there were several hours that we were never checked on or asked if we wanted something to drink."
Μειονεκτήματα: "* No information was provided to the passengers about an additional delay of the flight after the original 5 hour delay. * No compensation was offered for the inconvenience of a delayed baggage by 2 days. * My family is definitely not going to fly with Brussels Airlines after the experience we had."
Μειονεκτήματα: "Terrible food, very small and crowded aircraft."
Πλεονεκτήματα: "Friendly crew, good food"
Μειονεκτήματα: "First time on Brussels Airline - flying from IAD to Budapest and back via Brussels. On the long haul to/from Europe, the seats in coach did not have any type of individual air flow control above the seat. I was sitting by a window which must have been directly facing the sun. I have never been so hot and uncomfortable on a plane. Some kind of air conditioning did kick on for a short duration, but it was not enough."
Μειονεκτήματα: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"
Πλεονεκτήματα: "Very old planes No entertainment Very nice stewardess"
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "Chaotic airport and lost my luggage."
Πλεονεκτήματα: "got there.."
Μειονεκτήματα: "my bag was lost, delayed flight (2 hours), damaged contents in my bag."
Μειονεκτήματα: "They charged us for coffee and drinks."