Πλεονεκτήματα: "FA were ok"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "Crew is always friendly"
Μειονεκτήματα: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Flight attendants not friendly"
Μειονεκτήματα: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Μειονεκτήματα: "Wifi was completely useless. I prefer to pay to get simething."
Πλεονεκτήματα: "Nothing to like when 1. you are arriving at your destination after 24 hours plus delays. 2. you paid Comfort+ class (not cheap) and are constantly pushed back in the Main Cabin."
Μειονεκτήματα: "Actual flights flying on time. What a mess!"
Πλεονεκτήματα: "We actually did not fly this route. We bought a car and drove home!"
Πλεονεκτήματα: "Met expectations; except for treatment of an oversized passanger, which turned out good in the end."
Πλεονεκτήματα: "Amazing crew!"
Πλεονεκτήματα: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."
Μειονεκτήματα: "Seating was uncomfortable, tight space. Could barely move and i’m Not a large person."
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Better breakfast and the seats weren’t very comfortable"
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Πλεονεκτήματα: "The crew was very friendly. Boarding was quick."
Μειονεκτήματα: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Πλεονεκτήματα: "Good movies; nice crew"
Μειονεκτήματα: "Old plane, long delay, sketchy WiFi."
Πλεονεκτήματα: "Free WiFi"
Μειονεκτήματα: "Dirty bathroom on the plane."
Πλεονεκτήματα: "I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight."
Μειονεκτήματα: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Loud annoying flight attendants. On the plane, off the plane. Terrible delays"
Πλεονεκτήματα: "Entertainment on first flight"
Μειονεκτήματα: "Food, no smoking at Minneapolis airport"
Πλεονεκτήματα: "In a pinch they were able t"
Πλεονεκτήματα: "The comfort, space, quiet, snacks"
Πλεονεκτήματα: "The service was impeccable as always"
Πλεονεκτήματα: "nice people"
Μειονεκτήματα: "need more food and drinks"
Πλεονεκτήματα: "Great and friendly flight crew."
Μειονεκτήματα: "Left a bit late."
Πλεονεκτήματα: "SLC ground gate crew was awesome."
Πλεονεκτήματα: "It was a great flight."
Πλεονεκτήματα: "Arrived early"
Μειονεκτήματα: "Seat comfort. Interior is a little dated now."
Πλεονεκτήματα: "Delta is the best airline by far."
Μειονεκτήματα: "My bag did not make the connection even though there was almost 4 hours layover... :("
Μειονεκτήματα: "The flight was quite smooth."
Μειονεκτήματα: "Was not a wheelchair waiting for Wallace."
Πλεονεκτήματα: "Excellent service, God flight"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Avg flight"
Μειονεκτήματα: "They changed my seat to a worse one without any explanation. I picked my seats on line for a reason and dont like them changed. Older MD series plane from AUS to ATL."
Μειονεκτήματα: "Plane was hot but that seems common for these small planes during the summer."
Πλεονεκτήματα: "Free first checked bag, comfy seats"
Μειονεκτήματα: "Would have liked more movie selection"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Μειονεκτήματα: "long wait and delayed flight"
Πλεονεκτήματα: "Flight took off and landed on time"
Πλεονεκτήματα: "This time the tea was nice and hot!"
Πλεονεκτήματα: "The crew & my seat"
Μειονεκτήματα: "The movie offerings & the snack offerings."
Πλεονεκτήματα: "We arrived in Las Vegas"
Μειονεκτήματα: "Even in first class, it appeared to me that the legroom has been decreased."
Μειονεκτήματα: "even though I paid for premium economy, the seating was still cramped shoulder to shoulder"
Πλεονεκτήματα: "Bags arrived on the belt quickly"
Μειονεκτήματα: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Πλεονεκτήματα: "The flight crew was great"
Πλεονεκτήματα: "Staff were courteous. Captain explained reason for delay."
Μειονεκτήματα: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."
Μειονεκτήματα: "Nothing. Flight was amazing"
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Πλεονεκτήματα: "Great plane and staff"
Πλεονεκτήματα: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Μειονεκτήματα: "Food quality was not so good."
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Πλεονεκτήματα: "The staff and crew"
Πλεονεκτήματα: "Night flight so no entertainment allowed sleeping"
Μειονεκτήματα: "Kosher food could be improved"
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Πλεονεκτήματα: "Food and drink service"
Μειονεκτήματα: "Boarding pass facility"
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "Enough space good wine and on time"
Πλεονεκτήματα: "It was very comfortable"
Μειονεκτήματα: "The crew was great"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "Flight was quick, professional, friendly."
Μειονεκτήματα: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Πλεονεκτήματα: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Πλεονεκτήματα: "Overall, good flight"
Πλεονεκτήματα: "The crew was super nice, they offer me to change my seat to fly with my sister."
Μειονεκτήματα: "The pilot"
Μειονεκτήματα: "Food options that arent flour carbs or flour carbs."
Μειονεκτήματα: "Put departure kept getting delayed"
Πλεονεκτήματα: "Good seat. Good films."
Μειονεκτήματα: "A broader range of free snack types would be nice."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "No real headrests on the seats. Not very comfortable."
Πλεονεκτήματα: "Equipment issue. Delayed"
Μειονεκτήματα: "No failure, more constant communications."
Μειονεκτήματα: "The seat"
Πλεονεκτήματα: "Nice Asian stewardess made up for the rude tall bald African-American male Stuart who was snapping his fingers and literally yelling at me for no reason! I turned around and walked away to avoid conflict. He was being overly dramatic and completely rude and several people clapped when I responded"
Μειονεκτήματα: "One particular steward mentioned above could adjust his attitude and be polite to his guests. He had no reason to be overly dramatic and excited nevertheless yell at clients!"
Μειονεκτήματα: "I was sitting in premium economy and there was no food left. Unacceptable on a long flight. Also on long flight they should give you the can to drink. One little cup of liquid and NO food not even a bag of pretzels or cookies was offered. They could have at least come around with water only later on"
Πλεονεκτήματα: "The flight and crew were very nice"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "Boarding procedure could have been a bit more organized as we had trouble hearing what seats were boarding."
Πλεονεκτήματα: "Everything was great and we arrived ahead of schedule."
Μειονεκτήματα: "Flight delayed one hour"
Μειονεκτήματα: "The entire entertainment system was down the entire 6 hour flight. Crew attempted to reboot the system several times with no luck."
Μειονεκτήματα: "Be on time. Also we sat in first class and it would be nice if the center counsel was smaller giving the passengers more seat room."
Μειονεκτήματα: "The flight was delayed for hours, and I am still trying to get to lax. All due to the pilots being too tired to fly, and due to maintenance. I would of appreciated checking into a hotel room a lot earlier than I did due to vague communication. I’m exhausted with only 2.5 hours of sleep."
Πλεονεκτήματα: "It started with a 2 hour delay. Then, when the plane finally got to Orlando, there was a smoke alarm going off. We had to wait another 30 minutes for that to be fixed. Then when we got on the plane there was a issue with the baggage and we sat again for another 30 minutes"
Μειονεκτήματα: "Not one explaination, or consideration. The attendants were rude and the pilot didn’t even come on during the flight to say anything but signing up for a credit card. Bullshit."
Μειονεκτήματα: "My son and I had seats in different places and they asked him to move forward several rows because of weight and the seat beside him was empty so I asked if I could sit next to him and they said no without giving any explanation. That kind of upset me. Just a short explanation would be fine."
Πλεονεκτήματα: "Couldn't get own crew closed gate and would not open door."
Μειονεκτήματα: "Crew closed gate before the 10 min delayed time, knowing connecting passengers would not be able to make it. From a flight 10 min late."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "On time with no delays"
Πλεονεκτήματα: "Its been awhile since i have flown AA and it didnt dissapoint. The cabin was clean and comfortable seat and food was great along with options of entertainment."
Μειονεκτήματα: "I really enjoyed the flight"
Πλεονεκτήματα: "Everything is excellent!!"
Πλεονεκτήματα: "On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time."
Μειονεκτήματα: "The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Couldn't use WiFi to watch Netflix or YouTube so our 2 year old would be entertained"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "I’m never comfortable in airplane seats"
Πλεονεκτήματα: "Was on time."
Μειονεκτήματα: "Not eventful."
Μειονεκτήματα: "there was screens but no movies or anything"
Πλεονεκτήματα: "Horrible hospitality. The flight was initially delayed for computer issues which understandably happens. However, we were later switch to another plane 4 hr later, boarded, de iced, taxied, then notified he flight was cancelled at 1 am because the crew hit their maximum work time. We were de-boarded. There was no organization to get vouchers passed out. The hotel ran out of rooms for passengers. The whole trip was 16 hrs delayed and no customer service provided."
Μειονεκτήματα: "The boarding process."
Πλεονεκτήματα: "Very hard landing."
Μειονεκτήματα: "Your pretzels are terrible"
Μειονεκτήματα: "narrow seats no leg room"
Πλεονεκτήματα: "Loved the fact that the pilot frequently spoke to us during the turbulence. Crew was great."
Μειονεκτήματα: "Lack of entertainment."
Πλεονεκτήματα: "Everything went very smoothly and the entertainment was quite good. New movies, international films, and games kept me happy from boarding to landing."
Μειονεκτήματα: "Nothing to complain about really. I thought that the flight attendants did a great job."
Μειονεκτήματα: "They were late because of bad scheduling and the gate agent was rude"
Πλεονεκτήματα: "The flight itself was good. Crew was friendly and helpful. Food and service were good."
Μειονεκτήματα: "American airlines had poor service at the gate in Chicago. The flight was delayed, but the agents at the counter didn't update us regularly with announcements leaving passengers confused and concerned. When people asked what was going on, they said to wait. But for what? They still never answered or announced anything. At least they gave out food, but again didn't announce to all the passengers waiting."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Μειονεκτήματα: "An extremely rude woman told me there was no space to place my bag in the overhead compartment and forced me to step aside and check my backpack. I didn't have a purse or any other item, just a backpack. I told them I had medication and they told me to just put it in my pockets. So I stashed my medicine in my pockets and had no room for my personal items or valuables. I had a hiking backpack with a water bottle in the side, and since they forced me to check the bag, my water bottle flew out of the pocket while it was being loaded onto the plane. Fortunately they at least tracked me down and brought my stainless steel water bottle to my seat. However, it wouldn't fit in the pocket in front of me and I had no other bag to store it in so I had to hold it and a few other belongings in my lap for the entire flight. I also had some other fragile items in my backpack that may or may not be okay. Also, when I boarded the plane, there was still space...there was no need to be so rude and force me to check a bag being used not only as my suitcase but as my purse as well. I'm so displeased with American, their staff, and their overall disorganization. How ridiculous."
Πλεονεκτήματα: "Smooth flight, excellent service and good food."
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Μειονεκτήματα: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Πλεονεκτήματα: "Everything was great to me"
Μειονεκτήματα: "The flight was packed"
Πλεονεκτήματα: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Πλεονεκτήματα: "Crew pleasant. Food nice."
Πλεονεκτήματα: "Old school seat. No foot rest. Small plane to go coast to coast."
Μειονεκτήματα: "UI on the entertainment system was horrible."
Μειονεκτήματα: "There was no entertainment option available in the plane we flew in."
Πλεονεκτήματα: "The space"
Μειονεκτήματα: "The agents and flight attendants were very unfriendly. You could tell that because I was of a different nationality that this was a problem."