SLC - SKG

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SLC — SKG
1 Οκτ — 8 Οκτ1
Με επιστροφή
1 ενήλικας
Οικονομική
0 βαλίτσες
Από;
Προς;
Σαβ 1.10
Σαβ 8.10

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Συχνές Ερωτήσεις - Πτήσεις από Σολτ Λέικ Σίτι προς Θεσσαλονίκη

Οι 4 κορυφαίες αεροπορικές για την πτήση Σολτ Λέικ Σίτι Salt Lake City - Θεσσαλονίκη Αερολιμένας Θεσσαλονίκης

Βαθμολογία σύμφωνα με τις κριτικές πελατών της KAYAK
7,8
LufthansaΣυνολική βαθμολογία από 29498 κριτικές
7,9Επιβίβαση
7,7Άνεση
8,4Πλήρωμα
7,6Διασκέδαση
7,5Φαγητό
Κριτικές αεροπορικής

Όλα ήταν πολύ καλά.

Διαβάστε περισσότερα για την Lufthansa

Όλα ήταν πολύ καλά.

Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.

Μειονεκτήματα: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."
Πλεονεκτήματα: "Comfortable seats, decent food and was left alone to sleep after a long day."
Μειονεκτήματα: "Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail."
Πλεονεκτήματα: "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Μειονεκτήματα: "Boarding could be a little bit more organized"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Standard good Lufthansa service"
Μειονεκτήματα: "Munich airport is very difficult to reach. I avoid it whenever possible."
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Πλεονεκτήματα: "The flight was seamless,appreciated the frequent food and drink service"
Μειονεκτήματα: "The boarding was priority and then everyone else. Didn’t realize economy boarding had no real order."
Μειονεκτήματα: "All great"
Πλεονεκτήματα: "Boarding pricess"
Μειονεκτήματα: "Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests."
Πλεονεκτήματα: "I am always amazed how Lufthansa gets it right."
Μειονεκτήματα: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."
Πλεονεκτήματα: "It was a short, smooth flight"
Μειονεκτήματα: "I had paid extra to pick seats and they were moved without informing me prior to the flight."
Πλεονεκτήματα: "On time, pleasant, comfortable."
Μειονεκτήματα: "Honestly all good!"
Πλεονεκτήματα: "The plane was very clean and I appreciated when the crew asked passengers have their seats in a normal upright position during meal times as there is very little space when the seats are reclined. We can hardly get out of our seats when other passengers need to go to the restrooms."
Μειονεκτήματα: "The crew was rather cold; I got the feeling they were doing their jobs but not in a warm and customer friendly oriented way, may be because I was in Economy. I was surprised by the lack of space in economy for such a long Haul flight in an A 380."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Timely, friendly, clean plane"
Μειονεκτήματα: "Food was bland!!!"
Μειονεκτήματα: "No food or entertainment"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Everything was on time; boarding was very fast and smooth; flight attendance very friendly and resolute. I have food 4 stars because I didn't try it."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Bus shuttle to plane"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "How Lufthansa is not ashamed to serve dog food to people who order kosher food."
Πλεονεκτήματα: "Everything!!"
Μειονεκτήματα: "Me starting to get sick!"
Πλεονεκτήματα: "Crew members are very friendly."
Πλεονεκτήματα: "Crew was excellent, very courteous and helpful."
Μειονεκτήματα: "Food options were limited."
Πλεονεκτήματα: "Very good service.."
Πλεονεκτήματα: "The boarding process made it easy to find my seat and get settled in."
Μειονεκτήματα: "My seat back didn’t recline. But the one in front of me did. So I was penned in."
Πλεονεκτήματα: "The crew was super friendly and caring. The food was great. Very enjoyable trip!!"
Πλεονεκτήματα: "Not a good experience overall."
Μειονεκτήματα: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."
Μειονεκτήματα: "bad weather, not your fault"
Πλεονεκτήματα: "Very friendly and efficient crew. Good food and entertainment. On schedule."
Πλεονεκτήματα: "Overall, was good!"
Μειονεκτήματα: "Food could be higher quality."
Πλεονεκτήματα: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Μειονεκτήματα: "Nothing...I felt spoiled"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Flight was an hour and a half late!"
Μειονεκτήματα: "They forgot the luggage at Frankfurt."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "There is never enough room in coach. The food was TERRIBLE."
Πλεονεκτήματα: "I liked how organized the crews are. The flight attendants are driven by efficiency. Things were done quickly like serving drinks and water. Appreciated having the hand towel to wipe the hands before serving the meals."
Μειονεκτήματα: "I fly economy class with United and Lufthansa when I travel from the US to Asia or Europe. Lufthansa seats feel narrower. I am only 1.62 meters in height. I felt there was not enough room for a 12+ hour flight (delayed by one hour). The small leg room began to take a toll after 6 hours of flight."
Μειονεκτήματα: "Customer service and seats/rows extra small"
Μειονεκτήματα: "Flight may have been overbooked. Very confusing boarding/seating arrangements."
Μειονεκτήματα: "Long lines at security check before the gate. Our luggage was lost"
Πλεονεκτήματα: "Nice courageous service"
Μειονεκτήματα: "I didn't find any dislike"
Πλεονεκτήματα: "Crew service"
Μειονεκτήματα: "No entertainment on board"
Μειονεκτήματα: "I will not be taking this airlines again"
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Μειονεκτήματα: "Time"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Μειονεκτήματα: "Not being to help on the ground in Copenhagen with delta issues"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Μειονεκτήματα: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Crew was nice and pleasant"
Μειονεκτήματα: "Flight very late"
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Refreshments"
Πλεονεκτήματα: "Great plane and staff"
Μειονεκτήματα: "Delayed"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "KLM staff is great"
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Μειονεκτήματα: "Turn the lights on early making it hard to sleep"
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Μειονεκτήματα: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Light snack and complementary wine"
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "Crew was great, very nice"
Μειονεκτήματα: "Not enough legroom"
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "Flight was on time and quick and comfortable"
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Comfort economy well worth the extra."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Πλεονεκτήματα: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Μειονεκτήματα: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "Staff very nice, plane clean and nice food"
Πλεονεκτήματα: "The long flight"
Μειονεκτήματα: "The long flits"
Πλεονεκτήματα: "The food was good, the service was excellent, and we had achance to sleep."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."
Πλεονεκτήματα: "Good airline"
Μειονεκτήματα: "Long delay due to weather"
Πλεονεκτήματα: "Too many crying babies!"
Μειονεκτήματα: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"
Μειονεκτήματα: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"
Πλεονεκτήματα: "The airplane was modern and well kept. The crew were attentive and kind."
Μειονεκτήματα: "Nothing - our flight out was great!"
Πλεονεκτήματα: "Efficient and on-time service."
Μειονεκτήματα: "Tiny seats that are inappropriate for international travel."
Μειονεκτήματα: "Tiny, hard, uncomfortable seats and cramped conditions, just about the worst 8 hours in my life"
Μειονεκτήματα: "I had a middle seat."
Πλεονεκτήματα: "Leg room, bottle of water waiting at seat, as well as pillow and blanket. Large number of entertainment choices."
Μειονεκτήματα: "Only one free drink per meal, otherwise only tea or coffee."
Μειονεκτήματα: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing to hate"
Πλεονεκτήματα: "On Time, Friendly,well maintained equipment"
Μειονεκτήματα: "No free drinks inner Europe...except water"
Πλεονεκτήματα: "I slept the whole way through"
Πλεονεκτήματα: "Decent movie selection and very smooth landing"
Μειονεκτήματα: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Πλεονεκτήματα: "Nice staff, comfortable."
Μειονεκτήματα: "Not sure why they only have like 20 movies, most of which are not good. Delta has hundreds of movies to choose from. Old and new. When entertainment is included in the high price of these long haul trips, it helps to have a semi-decent selection."
Πλεονεκτήματα: "Efficient processing of passengers onto aircraft."
Πλεονεκτήματα: "Comfortable seats in economy..... SAS did wait for us to board the plane (allowed us to make the final connection Copenhagen to DC), Thanks,,,,,"
Μειονεκτήματα: "Our bags did not make the connection. Lost a camera with vacation photos (Canon - Elph - black color with a card full of vacation photos.) Sad.... :-("
Πλεονεκτήματα: "Crew were pleasant."
Μειονεκτήματα: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."
Μειονεκτήματα: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."
Πλεονεκτήματα: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."
Μειονεκτήματα: "The flight was cancelled."
Μειονεκτήματα: "I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?"
Μειονεκτήματα: "This flight never happened"
Πλεονεκτήματα: "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Μειονεκτήματα: "Smooth flight."
Μειονεκτήματα: "This flight did not occur due to delays."
Πλεονεκτήματα: "Everything was on time!"
Πλεονεκτήματα: "Everything was very good. I enjoyed the flight very much. The staff was friendly, courteous and professional. The cleanliness was good."
Πλεονεκτήματα: "The boarding was more organized than our other flights with this airline. Cabin crew was friendly."
Μειονεκτήματα: "The food was not so good. It looked like they were really trying to cut corners with very small portions."
Πλεονεκτήματα: "On time and courtesy"
Πλεονεκτήματα: "Modern plane, great entertainment system"
Μειονεκτήματα: "Paying for booze, vegetarian breakfast is awful."
Πλεονεκτήματα: "Up and down. Crew was great!"
Πλεονεκτήματα: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"
Πλεονεκτήματα: "Fish was excellent, flight attendant gave me free wifi after after I had an issue to pay w my card, I was let through express security in copenhagen, US border protection was fast and easy."
Μειονεκτήματα: "I didn't get a window seat and it was a little bit tight."
Μειονεκτήματα: "Staff was not properly trained in flight protocols."
Πλεονεκτήματα: "After completely checking in, boarding, seating and sitting on the tarmac for 25 minutes, we were told something was wrong and had to get off and wait for a new plane."
Πλεονεκτήματα: "Crew was efficient; cabin was clean."
Μειονεκτήματα: "Seating was tight and uncomfortable. Seat cushions felt thin, we could feel the seat frames, and there was too little space between the rows. Food was lame and over cooked."
Μειονεκτήματα: "The flight to Stockholm was late which made it stressful to make my connection to Seattle. However the SAS agent I talked to was very helpful."
Πλεονεκτήματα: "Everything worked well."
Μειονεκτήματα: "Movie selection could be lager."
Πλεονεκτήματα: "Flight was short."
Μειονεκτήματα: "I missed my flight due to car troubles and has been very difficult in trying to get a refund for my flight. SAS was very unhelpful at the airport I had to go to Delta and purchase and entirely new flight!"
Πλεονεκτήματα: "The flight was on time and the crew was friendly"
Μειονεκτήματα: "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."
Πλεονεκτήματα: "Efficiency, confidence, promptness"
Μειονεκτήματα: "The meals were mediocre and should be up to the standard of the rest of SAS service. The selection of movies could have been wider. They do help pass the time."
Πλεονεκτήματα: "Uneventful flight. Adequate legroom. On time flight schedule"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Entertainment system."
Μειονεκτήματα: "Food. In flight announcements were barely audible at times."
Πλεονεκτήματα: "New seats and entertainment consoles. Smooth flight."
Μειονεκτήματα: "The food!"
Πλεονεκτήματα: "The Boarding was fast and the Entertainment ok"
Μειονεκτήματα: "Minimal Service Southwest style. Not the best international trip."
Μειονεκτήματα: "Food wasn't good , change for drinks"
Πλεονεκτήματα: "Everything was great! And it got better because of all the amenities we had because of the delay :)"
Πλεονεκτήματα: "I liked that there was wifi on board."
Μειονεκτήματα: "We had a 3.5 hour delay. The crew could have offered extras to make up for it."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The flight was cancelled. Ground staff at Montreal were far from helpful. They kept saying “Call customer service.” and never offered any help/assistance for rebooking and finding a hotel room."
Μειονεκτήματα: "flight delayed by several hours"
Πλεονεκτήματα: "Air Canada crews continue to be friendly, polite and proactive, and definitely earn their best-in-North-America ranking."
Μειονεκτήματα: "I haven't flown AC in a while, but I remember this flight having dinner service and cookies + ice cream. While the printed menus themselves have improved, I would have preferred dinner service over breakfast especially as those with connecting flights get another breakfast no matter how short."
Πλεονεκτήματα: "The food and entertainment were ok. Not happy I missed the next connecting flight"
Μειονεκτήματα: "Delay"
Μειονεκτήματα: "Departure and arrival was late."
Πλεονεκτήματα: "Entertainment and crew were good"
Μειονεκτήματα: "Flight was delayed several times. I understand that things happen, however this always seems to happen when I fly with air canada"
Πλεονεκτήματα: "It was on time."
Μειονεκτήματα: "I wish the entertainment system had had closed captioning, and/or that the inflight wifi had worked."
Μειονεκτήματα: "we took off 3 hours after our actual take off time due to the cargo door not closing. we sat on the plane and they kept the exit door open causing very cold air in the plane. the door should have been closed to keep the heat in. for the 3 hours we were not given or even asked whether we might want coffee or something to drink or some kind of snack, they gave the business class something tho."
Πλεονεκτήματα: "The flight was good and the crew excellent."
Μειονεκτήματα: "We sat on the plane for an hour waiting for a hanger and couldn't get up as we were on the runway."
Πλεονεκτήματα: "Everything else was fine/standard."
Μειονεκτήματα: "Not all ground staff are crosstrained on how to accept manual payment for extra luggage and had to wait an extra half hour for the only person who can process a debit transaction. Does not make sense..."
Πλεονεκτήματα: "None."
Μειονεκτήματα: "Did not serve food that should have."
Πλεονεκτήματα: "The flight attendants were very friendly and tried to make up for a very delayed flight with kindness and attention. They were the saving graces for that flight not being a total disaster."
Μειονεκτήματα: "The incoming flight was delayed which pushed our flight back. After we were done boarding, we sat on the tarmac for almost another full hour and weren't really told why the incoming flight was delayed in the first place. My IFE wasn't working so I couldn't even watch a movie or do anything while we were waiting."
Πλεονεκτήματα: "Everything I'll do the same next trip!!"
Μειονεκτήματα: "No complaints!!"
Πλεονεκτήματα: "Efficiency"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "The plane didn't crash."
Μειονεκτήματα: "The trip took about 48 hours. After a cancelled flight I got no hotel discount. Several flights were delayed or cancelled and in the end I ended up just going to a city 3 hours from where I live and renting a car to drive home. My luggage still hasn't arrived. This was the worst, most stressful travel experience of my life."
Πλεονεκτήματα: "Direct flight saved time."
Πλεονεκτήματα: "Everything was great. Smooth, comfortable ride. I felt well taken care of"
Πλεονεκτήματα: "Flight crew was nice and accommodating."
Μειονεκτήματα: "They should be more thorough in the economy clad cabins to make sure that passengers have their bags put away way before we leave the gate. Flight crew hardly walked through the aisles in economy and were attending to th other cabins more."
Πλεονεκτήματα: "Flight was fine. Staff was fine. No complaints."
Μειονεκτήματα: "Although the food was abundant and tasted good, it was rather heavy. Lots of starch (and chocolate!). That kind of food may be fun and satisfying, but it's not really the best thing for middle-aged adults who are sitting on an airplane for 10 hours! If you can work in more fruits and veggies or light desserts, that would be great! Regarding entertainment: We could not connect to the entertainment system, so we watched a DVD that we brought along with us."
Πλεονεκτήματα: "Service before boarding was excellent. Checking in as long as the boarding time was efficient and fast. In flight service was okay, flight crew was helpful and friendly. The selection of entertainment was excellent. Good international films, in addition to the monocles 24 hours radio station. However, the food was mediocre, there was not enough food for a flight of 11 hours."
Μειονεκτήματα: "I didn't like the amount and selection of food."
Πλεονεκτήματα: "The employees were friendly and professional."
Μειονεκτήματα: "The plane was extremely cold, more so than any other I've been on. It made it hard to get comfortable."
Πλεονεκτήματα: "Very smooth"
Μειονεκτήματα: "Gave us good seats"
Πλεονεκτήματα: "Nothing other than the staff is nice."
Μειονεκτήματα: "Nothing stands out about this flight."
Πλεονεκτήματα: "Quick little hop . . . I find that everyone (passengers and flight crew) tend to be in a good mood on these."
Πλεονεκτήματα: "Awesome crew, very attentive"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Air Canada is horrible! They have terrible customer service. Our flight was delayed, and we were on the phone for three hours trying to get things sorted out so that we got to our tour in Egypt on time. I had a few questions on our flight, so I emailed them and received a form letter that I would get a response in 25 business days. If you have any other choice, take it over Air Canada. I will never fly with them again."
Μειονεκτήματα: "Seats are to close. There is no leg room."
Μειονεκτήματα: "CANCELED!!!!!!!!!!!!!!!"
Πλεονεκτήματα: "The staff were friendly and the airport is nice."
Μειονεκτήματα: "Boarding took a long time, delaying us. Baggage storage was overused on the plane and therefore took even longer."
Πλεονεκτήματα: "I got home safely...thanks"
Μειονεκτήματα: "The announcement to limit on board luggage is threatening. I thought if there was not enough space for my on board belongings, it might be taken off and put as checked luggage, even though I met the on board requirements. There should be overhead space assigned to each seat...not first come first served..... that way people wound not take advantage of carry on allowances."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "The boarding process was quick and the crew was friendly and professional"
Μειονεκτήματα: "The only problem I had on the flight occurred in Cincinnati when my wife got lectured that her bag weighed to much for plane side check-in. The baggage handlers at CVG were rather rude."
Πλεονεκτήματα: "Really a lovely new airplane with great features. Comfortable and everything went smoothly."
Μειονεκτήματα: "Connecting flights to/from the US are a challenge. Both times (coming and going) were significantly delayed, causing me to miss my outbound flight. While AirCanada did rebook, I ended up in a ridiculous process of having to claim my suitcase (even though it had been checked all the way to my final destination and I never intended to stay in Canada) which involved dealing with non- communicative staff who slowly located the bag, got me an escort into the baggage terminal and then send me through customers even though I was just trying to get the bag on the flight they rebooked me on. Whole process took 2.5 hours. My shuttle was late for my inbound trip and when I tried to check in (which was just slightly less than an hour before departure) they took my passport and just stood there. No communication about what was happening. Luckily, after about 10 minutes they did check me in but kind of unnerving not to know what was happening. Wish the staff were more available and more communicative."
Πλεονεκτήματα: "The crew was especially friendly and helpful."
Πλεονεκτήματα: "Reasonably spacious seating in economy. Entertainment system worked and there were adequate options. Plane was clean and all facilities adequate in number and cleanliness."
Μειονεκτήματα: "Flight attendants were not polite or helpful, sometimes rude. Food service was minimal and passengers were left hungry and thirsty for many hours (6+)."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones"
Μειονεκτήματα: "Missed the flight"
Πλεονεκτήματα: "Quick fight-I slept for the whole flight."
Μειονεκτήματα: "Delayed for over an hour. Not enough seating be at the terminal."
Πλεονεκτήματα: "Check in"
Μειονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "We arrived in Istanbul the day of the attack. Air Canada let us change our flights, no charge, no questions asked. We were able to fly through Venice and avoided the Coup attempt. Thank you Air Canada so much!"
Μειονεκτήματα: "The hold times were long for customer service but that may have just been the times we happened to be calling and due to the attack."
Πλεονεκτήματα: "We were delayed for 2+ hours. Not sure why. Thankfully I was sleep deprived and slept the entire way so it didn't bother me as much."
Μειονεκτήματα: "Flight attendants and customer service were horrible"
Πλεονεκτήματα: "I arrived early and was able to change my flight to an earlier one."
Μειονεκτήματα: "The air hostess/stewardess was surly...and looked like she hadn't slept.."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Pretty terrible for an international airline, charge for drinks, earbuds, no inflight entertainment without pre downloading their crappy app, which was full of ancient, terrible movies. Lots of stuff broken on plane, reading light would turn on/off randomly. Very annoying. Charger did not work, had to use the row next to us"
Μειονεκτήματα: "No in flight entertainment available"
Πλεονεκτήματα: "Spacious seating and friendly staff"
Μειονεκτήματα: "Media center was outdated and lacked options. Food was bland and lackluster for vegetarians"
Μειονεκτήματα: "It was late arriving in from TO. We had to pre board due to a handicapped companion and there was no time to settle with all the rest of the passengers shoving to get on due to the lateness. The majority of the flight was through turbulence. No one helped with placing bags for the handicapped in the overhead. They did not call for the wheelchair at arrival nor was there an attendant att arrival to push the chair up the ramp."
Πλεονεκτήματα: "Love Air Canada"

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