Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."
Μειονεκτήματα: "They lost my luggage"
Μειονεκτήματα: "The food maybe"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "More drinks less food at night flight for short destination"
Μειονεκτήματα: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Μειονεκτήματα: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Air pressure in cabin was terrible"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
Μειονεκτήματα: "Boarding to international destinations still done with remote stands even under torrential rain."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "everybody was very friendly and professional, from the minute we checked in to the minute we arrived to Athens"
Μειονεκτήματα: "Nothing, the experience was great."
Μειονεκτήματα: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The flight was delayed a bit, about a half hour in total, but the staff on the plane were very courteous. We were served a nice Greek meal even though the flight was only 3.5 hours long. Seats were comfortable. US airlines could learn a lot from Aegean."
Μειονεκτήματα: "Flight was delayed 30 minutes"
Μειονεκτήματα: "Everything. The plane was so delayed, then they lost"
Πλεονεκτήματα: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "One thing that sticks out the most for me is how rude the airport crew are. A lot of people (including me, at first) were confused about the gate. One knows the gate isn’t always what it says on the boarding pass. Especially if printed from a different airport. Anyway, not knowing that the gate won’t show on the screens until about an hour before departure time, we were asking a lot of the ground staff about which gate etc. They were very rude and dismissive."
Μειονεκτήματα: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "The food and the crew"
Πλεονεκτήματα: "Quick departure after boarding"
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Πλεονεκτήματα: "Boarding was expedited using two entries."
Μειονεκτήματα: "We were delayed an hour."
Πλεονεκτήματα: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Μειονεκτήματα: "The baggage limits are very strict; if you haven't limited your packing & weighed your bags, be prepared for high fees. 3 of us traveling together with carry-ons that we took free on other airlines (thank you Iberia!) cost us $250!!! Lights were NOT turned off for this overnight flight & VERY noisy"
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "Warm soda."
Μειονεκτήματα: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Μειονεκτήματα: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Πλεονεκτήματα: "Great service nice food comfortable flight"
Μειονεκτήματα: "Nothing :))"
Μειονεκτήματα: "Chaotic loading typical of Greek airports."
Πλεονεκτήματα: "They served a meal!"
Πλεονεκτήματα: "Leaving and arriving on time, snacks not bad."
Μειονεκτήματα: "I was charged 68 Bulgarian levas on our way back to Beirut . I had the same language from Beirut to Sofia and didn't pay any penny They asked from me 40 EUROS but the lady accepted 68 Levas. I wonder if the money went to the pocket of the employee."
Πλεονεκτήματα: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Μειονεκτήματα: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!"
Μειονεκτήματα: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Πλεονεκτήματα: "The crew was good."
Μειονεκτήματα: "Poor planning on having the connection in terminals far apart from each other."
Μειονεκτήματα: "They lost my luggage and we barely made it to our connecting flight"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Better organized boarding"
Πλεονεκτήματα: "Perfect in everything"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "The crew was amazingly friendly, efficient, and hardworking."
Μειονεκτήματα: "After 7 hours, the seat became very uncomfortable. Not just a Lufthansa issue."
Πλεονεκτήματα: "I like the price of the ticket ( thanks to KAYAK), the service on board was very good, everything on time and of course very convenient connection between Tampa and Frankfurt to fly to the further airports in Europe. Safety, security and service in good price. It is my favorite airline and rout."
Πλεονεκτήματα: "Food, drink, viewing options on the personal monitor."
Μειονεκτήματα: "The seats are terrible! Too small and way too close together!"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Breakfast & ease of boarding."
Πλεονεκτήματα: "Airy plane. on time. Good service. Flight wasn't full"
Μειονεκτήματα: "Can’t tell you anything- missed connection"
Πλεονεκτήματα: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Μειονεκτήματα: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."
Πλεονεκτήματα: "I said everything in another evaluation"
Μειονεκτήματα: "Missed transfer, despite assurance before takeoff."
Μειονεκτήματα: "Was assigned worst seat on plane. Engine vibration on seat back"
Μειονεκτήματα: "Again miserable muslim meal with only vegetables! Not enough room in the cabin for the personal bags that I had to put it under my feet for the whole trip ( +10 hrs ) having my legs stuck between the seat and the bags ."
Μειονεκτήματα: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"
Μειονεκτήματα: "A good portion of the time i have flown with lufthansa with a checked bag, something has been damaged. I dont know how hard Lufthansa had to hit or throw my bag to break something wrapped in the center but they did it!"
Πλεονεκτήματα: "Service was excellent. Boarding fast and efficient, but would be better if the grouped."
Μειονεκτήματα: "I am only 6 ft but knees hit the seat in front. Tray table hits my stomach even without the recline on front seat. Woman across aisle from me couldn't get out of her seat when the person in front reclined. This should just be illegal, period! Food was not very good. Entertainment options was limited."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "The flight was over 4 hours delayed and we only received a 10 euro voucher. The boarding process was chaotic and stressful."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "entertainment organized boarding at O'Hare airport"
Μειονεκτήματα: "1. I was in economy class. The rows are too close. Passenger in front of me leaned his chair back and the tablet/tv was IN MY FACE. 2. The passenger behind me was trying to move his legs and constantly was pushing my chair. 3. Announcements were not loud enough. Barely heard it."
Πλεονεκτήματα: "Flight attendants very nice and efficient"
Πλεονεκτήματα: "Accurate. Friendly."
Μειονεκτήματα: "My suitcase weal broke during the flight!!"
Πλεονεκτήματα: "Seats, crow attitude, on-time flight"
Πλεονεκτήματα: "On time all the time"
Μειονεκτήματα: "Food getting worse year after year."
Πλεονεκτήματα: "I was upgraded to economy plus"
Μειονεκτήματα: "The flight was delayed from Frankfurt"
Πλεονεκτήματα: "The service was great and it was fast. Nothing super special about the airline"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Friendly, polite, very helpful staff; comfortable ride"
Πλεονεκτήματα: "I liked that it was on time"
Μειονεκτήματα: "everything was ok"
Πλεονεκτήματα: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Crew kindness."
Πλεονεκτήματα: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."
Μειονεκτήματα: "Flight got canceled, everything was slow."
Πλεονεκτήματα: "Everything about this flight was amazing. The food was fantastic, the service was better, and my comfort was always at maximum. This company makes all American domestic companies pale in comparison."
Μειονεκτήματα: "No delays"
Πλεονεκτήματα: "Staff was great. Good experience for our first overseas flight"
Πλεονεκτήματα: "Crew good, plane clean."
Μειονεκτήματα: "Seats very cramped."
Πλεονεκτήματα: "Lounges are good"
Μειονεκτήματα: "We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others."
Μειονεκτήματα: "Better drink selection"
Πλεονεκτήματα: "The crew were really welcoming, which is not always common on BA."
Μειονεκτήματα: "The entertainment system is tired, and the selection could be a lot better."
Μειονεκτήματα: "The temperature in the cabin was unbearably hot"
Πλεονεκτήματα: "Seats had tv monitor"
Μειονεκτήματα: "Check in was horrible and inefficient. The seats are smaller compared to most major airlines (Delta, AA, Air France, KLM)"
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "The seats"
Πλεονεκτήματα: "It was just on time."
Μειονεκτήματα: "The seats are very small hence not comfortable at all."
Πλεονεκτήματα: "Check In went fast, getting through security was also fast. The price was excellent."
Μειονεκτήματα: "Small seat, did not recline fully but it was an economy ticket."
Μειονεκτήματα: "If we would have made the flight, unfortunately the flight from Malaga was delayed and caused us to miss the flight from Madrid to Chicago, I’m now sitting in Boston waiting for a flight to Chicago and will probably miss the last bus to Milwaukee"
Πλεονεκτήματα: "New planes, good food, professional crew."
Πλεονεκτήματα: "the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing"
Μειονεκτήματα: "We never made it to Phoenix with BA"
Μειονεκτήματα: "Entertainment wasn't adequate, not many choices. No ports for charging phones or computers."
Μειονεκτήματα: "The food,."
Πλεονεκτήματα: "Crew very friendly"
Μειονεκτήματα: "No free coffee."
Πλεονεκτήματα: "Crew was friendly and helpful, food was ok."
Μειονεκτήματα: "The flight was delayed by roughly 5 hours, causing us to miss our connection and have to wait for the next flight. We missed a half day in Rome and instead spent over 8 hours waiting in airports. The seats were also terribly worn and uncomfortable."
Μειονεκτήματα: "Entertainment and food were terrible. Plane was filthy and ancient. Crew was inattentive and we were treated poorly for bringing a child’s seat on the plane. It was hot the entire 9 hour flight. I will pay extra not to fly BA again."
Πλεονεκτήματα: "Check in and crew were very nice"
Μειονεκτήματα: "Baggage was slow But everything was fine Pilot kept us informed"
Μειονεκτήματα: "I'm not sure why the lady at the check-in desk was sooo rude and unwilling to help. Customers' presence was really bothering her..."
Πλεονεκτήματα: "The crew were great."
Μειονεκτήματα: "No on house movies system down. Dirty seats."
Μειονεκτήματα: "Very old entertainment system."
Πλεονεκτήματα: "Long haul service and food has improved but service is still kinda ‘cold’. Cabin crew still wears a frown most of the time."
Μειονεκτήματα: "The reclining mechanism is not user friendly whereby the chair does not recline smoothly. Unfortunately it falls too quickly and not allow the passenger in the back row to get out of the way. a must thing to improve."
Μειονεκτήματα: "Had to pay for a cup of coffee"
Πλεονεκτήματα: "Missed my connection. Been at airport 6 hrs to get to Milan"
Μειονεκτήματα: "Boston crew not checking me in and missing my connection"
Πλεονεκτήματα: "Quick boarding, very nice crew. Helpful with infant. Lots of snacks good food."
Μειονεκτήματα: "Mixed up boarding arrangements, length of time to disembark, being coached to the terminal. ok these add up as stress for business travelers on a deadline for meetings"
Πλεονεκτήματα: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Μειονεκτήματα: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."
Πλεονεκτήματα: "I got there. It was safe."
Μειονεκτήματα: "Entertainment system shut off."
Πλεονεκτήματα: "Food, service, friendly, helpful Cabin crew made it a very positive experience"
Μειονεκτήματα: "Entertainment system is really ancient, it's lagging other airlines in terms of display size & quality, user interface and programming"
Πλεονεκτήματα: "All of the flight attendants were extremely sweet!"
Πλεονεκτήματα: "everyone was very nice-thank you"
Μειονεκτήματα: "I have to pay for water?????"
Μειονεκτήματα: "Crew was virtually invisible. Entertainment system very dated."
Πλεονεκτήματα: "Good food, good service, everything on time."
Πλεονεκτήματα: "We got to our destination safely which is always the most important thing."
Μειονεκτήματα: "There didn't seem to be as much space as usual on international flights. The plane never got to a comfortable temperature and we were hot all the way home. One of our tv's didnt work which made for a very long 8 + hours."
Πλεονεκτήματα: "The information provided while waiting for the flight to take off was informative."
Μειονεκτήματα: "I was not able to choose a better sit or buy an upgrade on line and this was not possible while checking in even though it show on line I could it did not allow me."
Πλεονεκτήματα: "Blanket and quiet to sleep"
Μειονεκτήματα: "my screen didn't work"
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "They make you pay for WATER on BA!"
Μειονεκτήματα: "There was a massive delay and I stood in line 6 hours to rebook. Because of the long rebooking line, I missed multiple other potential alternative flights that day and had to spend an unscheduled night in the suburbs of Glasgow. Had rebooking been more efficient, I could have returned home the day scheduled. Very disappointed."
Πλεονεκτήματα: "Great meals, entertainment options, and service. Perfect landing of the 747 as well."
Μειονεκτήματα: "Not the fault of British Airways, but Denver International Airport has a cumbersome and lengthy process for the re-entry of U.S. Citizens. We stood in two different lines for over an hour to be screened for customs."
Πλεονεκτήματα: "Happy stewards"
Μειονεκτήματα: "Nothing that was good."
Μειονεκτήματα: "Everyone was terrible"
Πλεονεκτήματα: "I liked really everything about this trip, especially the fact I was given the wheel chair assistance from the moment of my arrival at Heathrow Airport as I was promised. Thank you, this time you did a good job. Gloria Tanton"
Μειονεκτήματα: "I did not like the lack or wheel chair assistance I was given on my trip to London, then Bologna on December 28/16. I had to wait a long time, about one hour before I got some assistance to my flight to Bologna, unfortunately no organization on the part of British Airways. Gloria Tanton"
Πλεονεκτήματα: "Left/arrived on time"
Πλεονεκτήματα: "Archibald Elba"
Πλεονεκτήματα: "The cost for three tickets were better priced using your service, rather than BA direct."
Μειονεκτήματα: "The aircraft did not have any food on board, due to some difficulty. They were offering food vouchers at the gate once we landed. That never happened. It could have been useful as I was travelling with my two sons. Heathrow is expensive for breakfast."
Μειονεκτήματα: "Jet was ancient and entertainment system was a joke"
Πλεονεκτήματα: "The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone ."
Πλεονεκτήματα: "Crew was friendly and efficient."
Μειονεκτήματα: "Seats were pretty uncomfortable."
Μειονεκτήματα: "Flight was delayed 5 hrs, gate changed just prior to boarding"
Μειονεκτήματα: "Letting me check in after my connecting flight on Iberia. I was there 1 hour before take off and the flight was closed for check ins. You cost me $500 extra dollars. It’s unacceptable and should have never been sold the flight on kiwi if your rules didn’t support me boarding the flight. I feel robed"
Πλεονεκτήματα: "I liked nothing."
Μειονεκτήματα: "The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution."
Πλεονεκτήματα: "The price was cheaper than other flights . I liked that it was a direct flight ."
Μειονεκτήματα: "Better Boarding process , more comfortable seats to sleep where the foot rest goes up more . provide a pillow and some Hand cream and Kleenex in the bathrooms. The luggage allowance is not as good as most business class flights."
Πλεονεκτήματα: "The new plane and the entertainment system are great. Especially liked being able to order drinks and pay for them from the entertainment system"
Μειονεκτήματα: "The seats like most airlines are uncomfortable and the leg room is bad."
Πλεονεκτήματα: "Free wifi"
Μειονεκτήματα: "more movies, not enough selection"
Μειονεκτήματα: "Despite not purchasing meals or drinks, it would’ve been nice to have been asked if I want any water. For an international flight that was over 10 hrs, I would never recommend."
Μειονεκτήματα: "Despite booking premium well in advanced we were never able to choose seats and we got split up and they were not able to seat us together at the gate."
Πλεονεκτήματα: "The crew and flight were fine."
Μειονεκτήματα: "I was very unhappy with getting charged for a bag I had as carry on. On my return flight I was forced to check in the backpack and charged. Also once we landed we had to wait an additional 30 mins on the plane because the person in charge of the gate was late."
Μειονεκτήματα: "I was stuck and nobody would help me and nobody seemed to care, nor tell me what my next step would be."
Πλεονεκτήματα: "Comfortable rest, good food"
Μειονεκτήματα: "Security and check in process need much improvement. No loungers even in premium."
Πλεονεκτήματα: "The aircraft was brand new and clean."
Μειονεκτήματα: "The flight was delayed 5 hours for a total wait of 9+ hours without any contact for food vouchers, apologies or a compensation. We picked this flight for the convenience of the location and connection, but not sure if will ever do again in future. Also, no entertainment option in the flight at all."
Πλεονεκτήματα: "Crew was friendly but a little impatient at times but helpful. The head rest on the seat was good."
Μειονεκτήματα: "The coach seats were narrow and not super comfortable, no room to store under seat. The food options were limited, not even water offered for free. The de boarding process and getting baggage was a mess, I didn’t get out of airport for two hours and very little updates from the airline"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "Give us some water for free damn it. Some lady passed out and hit her head. The whole reserving food thing is very discriminating."
Μειονεκτήματα: "Bad! I will defiantly fight for a refund !!!"
Πλεονεκτήματα: "Pilot amazing, crew pleasant"
Πλεονεκτήματα: "Flight attendants were friendly and had good appearance."
Μειονεκτήματα: "Food was terrible. Seats were uncomfortable"
Πλεονεκτήματα: "Movies were good and seats were spacious. Not much service throughout the flight."
Μειονεκτήματα: "Little service for water. Clogged toilet."
Πλεονεκτήματα: "Dreamliner is a comfy plane, good seats w/ decent legroom."
Μειονεκτήματα: "Food options. Not good choices, overpriced, and they ran out of many options on both flights. Poatao chips stale, terrible corn curls. The only main dish vegan oprion was cup o noodles type soup whivh was bland. I didn,'t know about ordering meals ahead, where I would have had more options. 11 hours is a long time to have such poor options.BRING YOUR OWN FOOD! Water should be offered free of charge- hydration on a long flight is important."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Old aircraft Abu Dhabi-Oslo had no inflight entertainment service and no meal service - 7 hours!"
Πλεονεκτήματα: "Entertainment was great, as was having a usb port to charge devices."
Μειονεκτήματα: "Didn't like that i had to pay for a blanket on an international flight."
Πλεονεκτήματα: "Crew were very friendly and the plane was clean and modern"
Μειονεκτήματα: "Boarding process was a little convoluted and we were delayed by an hour"
Πλεονεκτήματα: "Spacious, comfortable"
Μειονεκτήματα: "No pillows, breakfast not very good"
Πλεονεκτήματα: "Easy check in, friendly staff"
Μειονεκτήματα: "Terrible music before take off and after landing"
Πλεονεκτήματα: "Dinner meal was great, morning meal of sandwich and stale cinnamon roll not so good,"
Μειονεκτήματα: "Morning meal of sandwich and stale cinnamon roll was inedible."
Πλεονεκτήματα: "I didn’t like anything about it! I would had given Norwegian airline a big fat zero if I could."
Μειονεκτήματα: "The service was horrible, disorganized and rude. This airline is the worst!!! I will never book airline ever again. Once was more than enough."
Πλεονεκτήματα: "The internet on the airplane!"
Πλεονεκτήματα: "There were TVs"
Μειονεκτήματα: "The process to check in in nyc was unbelievably disorganized, inefficient, and superfluous. The planes were consistently late. thw staff was rude."
Μειονεκτήματα: "Seats too small in economy"
Πλεονεκτήματα: "It was not full...which made extra room for us."
Μειονεκτήματα: "Must try and update your service, staff, rules."
Πλεονεκτήματα: "Ordering menu was fun and convenient."
Μειονεκτήματα: "Hot sandwhich, cold sandwhich... didn't matter what we tried to order. It all was horrid. And I like bad food. I like bad airplane food. But the hot sandwhich the first time was still frozen in the middle. The second time it was all warm but still taste was awful. The cold sandwhich... also gross. And I don't mind bad samdwhiches from a 711 or a gas station at a rest stop. But I could hardly touch either of these."
Πλεονεκτήματα: "The crew and service"
Μειονεκτήματα: "Flight was delayed for no reason"
Μειονεκτήματα: "6hrs delay, turned out 7.5 hrs. $360 extra for oveweight suitcases and almost missed the connection. I was the last one to board and im the end NONE of luggage arrived w me to final destination! I claim a full refund!"
Πλεονεκτήματα: "Even though we were in the economy section we had a wonderful experience. Two good meals were served and there were plenty of options on the in flight entertainment system. All the flight attendants were very nice and attentive. I would definitely recommend Norwegian."
Πλεονεκτήματα: "Good plane, nice crew"
Πλεονεκτήματα: "Norwegian is an awesome airline."
Πλεονεκτήματα: "Decent leg room, comfortable cabin pressure. Very efficient boarding procedures."
Μειονεκτήματα: "While certain individual crew members were friendly, the lot as a whole seemed to have some internal conflicts with communication and organization. Additionally, the frequency of announcements was disruptive. They could be more efficient with timing and delivery of information shared with passengers. The proximity of the bathrooms was convenient but they need better deodorizers in there -- it was a little stinky during the 2nd half of the trip."
Πλεονεκτήματα: "They accept two pieces of luggage per person. Great customer service"
Μειονεκτήματα: "Rude, no announcements"
Πλεονεκτήματα: "Cabin crew nice. Economy relatively comfortable."
Μειονεκτήματα: "Three hour delay from Paris to Los Angeles."
Πλεονεκτήματα: "The onboard entertainment had a wonderful variety, and the crew was helpful, and friendly. The plane was clean, and in nice shape."
Μειονεκτήματα: "It was very cold, and we were not provided with blankets or warm beverages free of charge which makes for a very uncomfortable trip."
Μειονεκτήματα: "Seat space"
Μειονεκτήματα: "Crew seemed young, unprofessional and inexperienced. There were two trainees and only one experienced steward. They were nice but didn't seem to know what they were doing at times. It didn't really affect my trip but just wanted to state that."
Πλεονεκτήματα: "Excellent crew, clean and new plane, large windows and luggage compartments, comfortable seats with foot rest, spacious and clean. Great value ticket"
Μειονεκτήματα: "Man staff on the ground at check in spoke a limited English."
Πλεονεκτήματα: "The guy at the check in counter was very friendly and helpful"
Μειονεκτήματα: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Μειονεκτήματα: "Flight was 2 hours late"
Μειονεκτήματα: "No delays"
Μειονεκτήματα: "Great flight, everything went perfect."
Πλεονεκτήματα: "I couldn't tell you. They were basically non existent."
Μειονεκτήματα: "Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Airport, Crew, Bag Drop"
Μειονεκτήματα: "Handeling of boarding passengers"
Μειονεκτήματα: "The flight was horribly delayed and vouchers were not passed out until after all the shops were closed."
Πλεονεκτήματα: "4 hour delay."
Μειονεκτήματα: "On time. At least vouchers."
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Flight departed 2.5 hours late. No compensation vouchers issued at the gate, but snacks and drinks were provided free on board, which was a welcome gesture."
Μειονεκτήματα: "Lack of updates regarding the flight delay was frustrating."
Μειονεκτήματα: "It was hot"
Μειονεκτήματα: "Time of departure"
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Our flight was 3 hours delayed, we had to throw away our backpacks because the the crew said we could not bring them on. They said throw them away or you have to stay in Portugal and can’t go to Madrid. We missed our connecting flight. Worst flying experience I’ve ever had! No one was apologetic."
Μειονεκτήματα: "malpenza boarding area really stressful!"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Arrived on time."
Πλεονεκτήματα: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Πλεονεκτήματα: "Flight attendants were very nice as were the pilots"
Μειονεκτήματα: "There was no gate listed until 15 minutes before boarding time. The staff at the airport was very rude. There is no sort of process or order once boarding time comes around."
Πλεονεκτήματα: "Quick checkin"
Μειονεκτήματα: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Πλεονεκτήματα: "Very polite and helpful crew. Everyone was a bit confused by my Calton Hard Shell case but they let me on, gratefully. My instrument and all the passengers luggage fit with space to spare."
Μειονεκτήματα: "flight delayed by approx. 3 hours, no info from easyjet, airport boiling hot, no air-con in airport and packed out. there was no-one to supervise passengers off plane, which led to further delays and resulted in missing hourly train from Gatwick back into London."
Μειονεκτήματα: "Never again easyJet. rude staff at embarkation is London , made us pay for two hand bags when other passenger let go with two bags."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "It was a smooth experience."
Μειονεκτήματα: "No USB charging port."
Μειονεκτήματα: "Crew is obsessed with safety procedures more than any other airline existing which becomes really annoying at some point."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Checkin with speedy boarding very annoying. No clear markings for speedy boarding. Unclear where to stand in line, especially if you come later after speedy boarding started already. In flight the crew started relatively late with bistro service - loads of waiting time. Reserved seat in first row but could store luggage only far back, so the advantage of first row and first out completely disappeared"
Μειονεκτήματα: "Hostess who threw me out"
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "My flight was cancelled three times, I spent an entire day of my vacation wasted in an airport. I ended up having to take a bus to my final destination and the worst part of it is that Air Berlin refuses to reimburse me over $400 for the flight that never occurred."
Πλεονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "The delay and the fact I didn't have a seat because of overbook!"
Μειονεκτήματα: "You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all."
Μειονεκτήματα: "The seats were small"
Μειονεκτήματα: "Delays and seats do not recline"
Μειονεκτήματα: "The delay and the fact that in Milan they refused to board us even though they still had time"
Μειονεκτήματα: "Checkin lines were horrible.."
Πλεονεκτήματα: "Always fly wel on easyjet!"
Μειονεκτήματα: "The gate was changed and we didn't know it and had to go a long way from one gate to another."
Πλεονεκτήματα: "Service from everyone was great"
Μειονεκτήματα: "Lined-up in hallway and jet bridge for 30 minutes before flight The gate attendant fought with two people over EasyJet's strict 1 BAG policy... no purses, no computers. It was sad. No recline in seats No refills of coffee"
Πλεονεκτήματα: "We were delayed but the flight was pleasant and they kept us in the know. Very important. Staff was friendly and courteous on our short flight. Checking in and the bag collect all went easily. If fly them again."
Μειονεκτήματα: "Keep an eye on costs. You pay for everything. So be aware. But it was not an issue."
Πλεονεκτήματα: "The price. The flight attendants were nice."
Μειονεκτήματα: "The qualifier service was terrible. My sister was asked to put her handbag in my carryon because she wouldn't have that and a small suitcase. There were plenty of other people who had both but we were singled out. The comfortability of he flight wasn't good. There wasn't any entertainment option either. Won't ever fly easyJet again."
Πλεονεκτήματα: "Plane was clean, flight crew was professional! Gate agent needs more training."
Πλεονεκτήματα: "Everyone was really nice, got us there safely!"
Μειονεκτήματα: "Easy jet doesn't have an office in the Palermo airport! There was nobody who I could talk to. When I called they offered no help. There was a horrible accident on the way to the airport and I lost the roundtrip flight. No help from easy jet. A one way ticket was offered that cost more than the round trip. I will never fly easy jet again."
Πλεονεκτήματα: "In flight magazine. Comfy seats"
Πλεονεκτήματα: "Easy app use and automated check-in. Score!"
Πλεονεκτήματα: "Flight was on time. Normal experience."
Μειονεκτήματα: "The flight was overbooked and I was pre bumped. I had an important connection in Milan so it was stressful waiting to see if I'd get on the flight. No one knew what to do if I didn't get on."