Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Πληρωμα"
Μειονεκτήματα: "Φαγητο"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything. The plane was so delayed, then they lost"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Μειονεκτήματα: "they lost my bags flight was overbooked"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "I lose my bag"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "This flight was great."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "Food and drinks provided."
Μειονεκτήματα: "Small seats. Slow service at baggage drop off."
Πλεονεκτήματα: "Quick departure after boarding"
Μειονεκτήματα: "too many fussy babies crying and screaming."
Πλεονεκτήματα: "Boarding was expedited using two entries."
Μειονεκτήματα: "We were delayed an hour."
Πλεονεκτήματα: "Boarding was quick and easy, painless and the flight was on time"
Μειονεκτήματα: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Πλεονεκτήματα: "On time and good service"
Πλεονεκτήματα: "Great crew, baggage arrived"
Μειονεκτήματα: "Bag fee that I wasn't otherwise notified!"
Πλεονεκτήματα: "Services, friendly people, on time, comfortable"
Μειονεκτήματα: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Served food to all on the flight. Awesome!"
Πλεονεκτήματα: "Amazing service from check in to onboard. Would definitely fly again."
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "I loved everything :-)"
Πλεονεκτήματα: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Μειονεκτήματα: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
Μειονεκτήματα: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"
Πλεονεκτήματα: "Flight was on time and boarding was reasonable smooth."
Μειονεκτήματα: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."
Μειονεκτήματα: "Chaotic loading typical of Greek airports."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."
Μειονεκτήματα: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"
Πλεονεκτήματα: "Pretty good service from the crew. That's about it."
Μειονεκτήματα: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Πλεονεκτήματα: "Everything"
Πλεονεκτήματα: "Stewards dis perfect job"
Πλεονεκτήματα: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."
Πλεονεκτήματα: "."
Μειονεκτήματα: "."
Πλεονεκτήματα: "Crew was fantastic and with an exceptional service. Food was really good."
Μειονεκτήματα: "Maybe the seats coudl be a little bit wider"
Μειονεκτήματα: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."
Πλεονεκτήματα: "Crew was good and entertainment was great."
Μειονεκτήματα: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."
Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."
Πλεονεκτήματα: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Μειονεκτήματα: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."
Μειονεκτήματα: "The crew dropped the bottle to the head of my son."
Πλεονεκτήματα: "Very nice staff on board and timely departure"
Μειονεκτήματα: "Cold during the flight"
Πλεονεκτήματα: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "nothing I can think of"
Πλεονεκτήματα: "The flight was short and got us there"
Μειονεκτήματα: "This was not business service. The seats were uncomfortable, virtually no leg room."
Πλεονεκτήματα: "Love the A 380-800"
Μειονεκτήματα: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."
Μειονεκτήματα: "We had a delay of nearly two hours."
Πλεονεκτήματα: "Timing flight people working very nice and hospitality"
Μειονεκτήματα: "Na"
Μειονεκτήματα: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Πλεονεκτήματα: "The service was superb!"
Μειονεκτήματα: "The flight was too short."
Μειονεκτήματα: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Μειονεκτήματα: "Flight significantly delayed so as to almost miss my onward flight to SFO."
Πλεονεκτήματα: "Nothing stood out compared to other airlines"
Πλεονεκτήματα: "Boarding/deplaning quick Left on time"
Μειονεκτήματα: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Πλεονεκτήματα: "On time departure, friendly staff"
Μειονεκτήματα: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Πλεονεκτήματα: "The service. Very attentive staff."
Μειονεκτήματα: "Nothing!"
Μειονεκτήματα: "Hot meal was awful"
Πλεονεκτήματα: "That is was on time!"
Μειονεκτήματα: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."
Πλεονεκτήματα: "The crew was very attentive, generous and courteous."
Πλεονεκτήματα: "Good place for the legs"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Everything was excellent!"
Πλεονεκτήματα: "The aircraft was very clean. Very friendly crew."
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Μειονεκτήματα: "economy class eats sold as business class !!! very poor and cheap strategy --"
Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"
Μειονεκτήματα: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"
Πλεονεκτήματα: "Great grew, great flight. Thank you!"
Πλεονεκτήματα: "Crew friendliness."
Πλεονεκτήματα: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."
Πλεονεκτήματα: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Μειονεκτήματα: "Unprofessional very, very!"
Μειονεκτήματα: "The delay in take-off"
Μειονεκτήματα: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."
Πλεονεκτήματα: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."
Μειονεκτήματα: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Μειονεκτήματα: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."
Μειονεκτήματα: "Thay did not let us in the plane because they changed the name order on the ticket"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Flight landed on time"
Μειονεκτήματα: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Better organized boarding"
Μειονεκτήματα: "If the seats are more comfy for sleeping, I hurt my neck on that flight"
Μειονεκτήματα: "Need air flow, seats were extremely uncomfortable, delayed flight. Munich airport staff was rude at the Business Lounge. Lied to us."
Μειονεκτήματα: "Food was horrible on Lufthansa. Boarding was also horrible. They don't board by zones and it was very haphazard and unorganized."
Μειονεκτήματα: "More tasty food."
Μειονεκτήματα: "Lufthansa lost my luggage. Still waiting in my hotel."
Πλεονεκτήματα: "My seat was next to bathrooms when everyone start using it start smelling too much very uncomfortable sitting there. Food chicken was very salted, they run out of drinks 10 hours flight dinner served at begging no snacks or anything till 2 hours before landing"
Μειονεκτήματα: "At least air fresheners in bathrooms or something better so passengers can sit comfortably"
Μειονεκτήματα: "Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Μειονεκτήματα: "Flight was delayed. There was not enough space for my carry-on luggage so they had to take it in the front."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Good staff and food."
Μειονεκτήματα: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Πλεονεκτήματα: "Airy plane. on time. Good service. Flight wasn't full"
Πλεονεκτήματα: "The crews are excellent"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Lufthansa airlines never fails to provide excellent service."
Πλεονεκτήματα: "Entertainment was very diverse ;great"
Μειονεκτήματα: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Πλεονεκτήματα: "excellent service and crew"
Πλεονεκτήματα: "great crew"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "when seats recline in economy you can barely get in and out of a seat"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "How Lufthansa is not ashamed to serve dog food to people who order kosher food."
Πλεονεκτήματα: "Crew helped us with connections"
Μειονεκτήματα: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."
Μειονεκτήματα: "Personnel and food was great."
Πλεονεκτήματα: "The entire crew went above and beyond to ensure the most comfortable and enjoyable experience."
Μειονεκτήματα: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."
Πλεονεκτήματα: "The food and service"
Μειονεκτήματα: "I don't have my luggage yet!"
Πλεονεκτήματα: "Leg room and the chairs were great."
Πλεονεκτήματα: "Customer service friendly and attentive!"
Πλεονεκτήματα: "They had delicious little sandwiches for breakfast, and were amazingly efficient at getting out the snacks and coffee."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Food and overall service"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "It was the most relaxing, comfortable, spacious coach flight we had the entire trip."
Πλεονεκτήματα: "nothing to say - low cost carrier level"
Μειονεκτήματα: "nothing to say - low cost carrier level"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Great seats, with legroom and ample food."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The staffing was adequate, the service didn't take inordinate time!"
Μειονεκτήματα: "The food was not good."
Πλεονεκτήματα: "The flight attendants continuously offered water, which was appreciated. In flight entertainment options were excellent and worked well. Flight attendants were excellent. I liked the flight's downstairs toilets. They were decent size and I never had to wait in line. I like this design."
Μειονεκτήματα: "No personalized air vents on this flight."
Μειονεκτήματα: "Going through Chicago airport"
Πλεονεκτήματα: "Flight was on time. Crew was very friendly. Everything went perfectly."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The crew was very nice and provided snacks even though the flight was short"
Μειονεκτήματα: "This flight was good!"
Μειονεκτήματα: "1 hour delay in departure from Lisbon"
Μειονεκτήματα: "At BA staff treats you inconsistent"
Μειονεκτήματα: "We were delayed for an hour in London and then immigration and customs in Chicago were awful"
Πλεονεκτήματα: "Crew was super friendly."
Μειονεκτήματα: "I wish I’d have an aisle seat, but flight was full."
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight."
Μειονεκτήματα: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."
Πλεονεκτήματα: "I travelled with two small children, we had a slight delay and the captain allowed my children into the cockpit during the wait. The crew were so friendly and helpful and my children really enjoyed the trip."
Πλεονεκτήματα: "Seat comfortable, Crew was great."
Μειονεκτήματα: "The guy in front of me pushed his seat back and the space was reduced dramatically, even for lunch. Screen was not so good, but pprobably enough"
Πλεονεκτήματα: "Check in was a breeze, and the food was good!"
Μειονεκτήματα: "Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee."
Πλεονεκτήματα: "The food was surprisingly tasty for an airplane - it looked horrific but that’s of no importance. The airplane staff was very friendly and generous, possibly due to delays everywhere."
Μειονεκτήματα: "Delayed takeoffs on both legs of the flight, combined with absolutely awful layout at Heathrow which made us nearly miss our connecting flight. Why do we have to go through security again in London?"
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "The flight was over two hours late. No USB ports for electronics. Leg room and seats were dismal."
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "carry-on not allowed on board"
Πλεονεκτήματα: "Crew are really the highlight. Food and seats are good in business class."
Μειονεκτήματα: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."
Πλεονεκτήματα: "The short flight easy to sit down"
Μειονεκτήματα: "Seats were not comfortable"
Πλεονεκτήματα: "The crew was very friendly and accommodating. We had plenty of food and drinks, including wine that was complementary."
Μειονεκτήματα: "Not much leg room if you are tall and the person in front of you reclines their seat."
Πλεονεκτήματα: "British airways allows a roller carryon and a personal carryon, even for this cheap flight."
Μειονεκτήματα: "Seat space too cramped"
Πλεονεκτήματα: "Spacious. Great movies. Funny safety instructions."
Πλεονεκτήματα: "Food and entertainment are not applicable for this flight as it is too short to need this anyway"
Πλεονεκτήματα: "The flight left early and arrived early."
Μειονεκτήματα: "The lack of check-in information when we arrived at Malta airport. The check-in only opens two hours before the flight but there were no signs or information advising of this."
Πλεονεκτήματα: "One of the most comfortable cabin interiors I've been in for 747s"
Μειονεκτήματα: "Flight boarding was delayed fairly significantly, the second time this has happened to me out of two flights. Certain "hand luggages" were allowed onto the plane despite then failing to fit in overhead compartments and slowing down the whole procedure. Food was bad."
Πλεονεκτήματα: "Leg room. Direct flight from Europe. Drink services were a lot better than our outbound flight."
Μειονεκτήματα: "Plane was incredibly old for a long haul flight, with no power socket and extremely outdated TV's. Seats were dirty and small. We were in row 34 (middle of the plane over the wing) and when they got to us with the food options, they had already run out of the second choice on both occasions. On the first service, we asked the attendant if the food had any fish/seafood ingredients (due to allergies) and she said no. We then read on the lid of the food tray that there was a possibility of fish traces so my husband could not eat it. When we told the attendant about it she told us they didn't have anything else. Hard to believe there was nothing they could do, we've never experienced this issue before. We then asked another flight attendant if there was any food available for purchase but she said no. Luckily, she was able to find a vegetarian dish that my husband could eat. We're grateful that she found this as the next food service was not until 6 hours later. Sad that we had to ask again, we were expecting that they cared a little more. Overall, BA didn't meet our expectations unfortunately. This was a trip to Europe in which we took 4 BA flights and overall, the experience was of that no better than a low cost. Would have a hard time thinking of choosing this airline again."
Πλεονεκτήματα: "Nice comfortable ride from Heathrow to JFK , crew was terrific tending to all passengers , on time and get the service coming throughout the flight"
Μειονεκτήματα: "Everything was good , no complaints."
Πλεονεκτήματα: "Flight staff was very nice"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "flight OK. Palermo airport dreadful"
Μειονεκτήματα: "BA told us we could manage alone as a disabled traveller. Then when we tried to go through control they sent us somewhere different and said we couldn't go through as not reiustered disabled!! We had to register and be accompanied. Admittedly the red cross lady was excellent but we then got nothing to eat and felt like criminals. They said this was Italian law. It isn't We've been to Italy dozens of times with no problems. It needs fixing!!!!"
Πλεονεκτήματα: "Entertainment and space."
Μειονεκτήματα: "Seat cushioning, and food quality."
Πλεονεκτήματα: "The crew & procedures were excellent. Perfect timing. I sleep or meditate most of the flight--that's why I rated entertainment a N/A. I know movies, etc. are available; I just don't avail myself of them."
Μειονεκτήματα: "The vegan meal was mediocre--a "fresh fruit" platter would be an ideal option."
Πλεονεκτήματα: "The flight was pretty standard in most ways, nothing too great/too bad."
Μειονεκτήματα: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."
Μειονεκτήματα: "Rude flight crew!"
Μειονεκτήματα: "Using stairs to de-plane"
Μειονεκτήματα: "I needed water to take my medication and they only offered water for purchase. No other complimentary beverages were offered for the 2 hour 10 minute flight. I then tried to purchase water and the machine rejected 3 times. My card worked perfectly on all flights and during my entire trip in Portugal. After assuring me if was probably their machine not my card, I was still not offered water."
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "Short and fast! Great end of my journey"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Μειονεκτήματα: "This was a 3.5 hour flight and the only food offered was an egg and onion sandwich. Pathetic."
Μειονεκτήματα: "for the price I paid the service did not offer complimentary food or even water or soda."
Πλεονεκτήματα: "Great staff. Helpful and friendly. I had a comfy seat on the aisle and the plane wasn't crowded so I had an empty seat between me and the next passenger. The food was good. The movie/TV options were fun. I was entertained the whole way to London."
Πλεονεκτήματα: "The flight overall was fine. Equipment was good, although one passenger was stuck in a toilet for a little while - they had to take the door off to let him out - that was an interesting distraction. In-flight entertainment was good. Boarding and disembarkation was quick and easy."
Μειονεκτήματα: "The crew. Maybe it's because I'm neither young nor pretty. When they were giving out drinks I was missed - invisible I guess. And at a later point in the flight they managed to see me and I got a brusk "do you want something?""
Πλεονεκτήματα: "Flight crew was excellent."
Μειονεκτήματα: "The only International flight I ever paid extra for one 2nd baggage. That took away my savings on ticket, and never going to fly on British airways as long as they charge for 2nd checked in baggage."
Πλεονεκτήματα: "Great staff and actually comfortable :)"
Μειονεκτήματα: "Everything was great"
Μειονεκτήματα: "video unavailable for half for the flight"
Μειονεκτήματα: "The only flight we have ever been on of two hours or more where there was no complimentary snack or beverage service---not even coffee or water!"
Μειονεκτήματα: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."
Μειονεκτήματα: "Tight seating was fairly uncomfortable."
Μειονεκτήματα: "Small selection of movies"
Πλεονεκτήματα: "The flight was on time."
Πλεονεκτήματα: "Comfortable night, pleasant crew. The food was pretty good, and the flight attendants were attentive. I didn't have to ask for refills on drinks, etc. They also seem to get along well with each other, which makes for more relaxing trip."
Πλεονεκτήματα: "We had a very helpful terminal emplyee help us get from our arrival gate to our departure gate. I know he doesn't work for you but he was great. The arrival gate personnel (including pilots) were very sympathetic to our frustration (not having our wheelchair) and worked hard to get us to the departure gate. Good work!!"
Πλεονεκτήματα: "Ναι όλα μια χαρά"
Μειονεκτήματα: "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Μειονεκτήματα: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Πλεονεκτήματα: "Simplicity and welcome with a smile"
Μειονεκτήματα: "The departure gate was far"
Μειονεκτήματα: "The return flight was very turbulent, but mostly close to take off and landing."
Πλεονεκτήματα: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Μειονεκτήματα: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Μειονεκτήματα: "Will never fly them again"
Πλεονεκτήματα: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Πλεονεκτήματα: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Μειονεκτήματα: "No food or entertainment"
Μειονεκτήματα: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Πλεονεκτήματα: "Good short flight"
Μειονεκτήματα: "Short flight, no food or entertainment"
Μειονεκτήματα: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Πλεονεκτήματα: "Crew was very nice and professional."
Μειονεκτήματα: "Seating is a bit tight. But ours was a short flight."
Πλεονεκτήματα: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Μειονεκτήματα: "Flight was cancelled 6 months ago and I still have not received my refund."
Πλεονεκτήματα: "on time inexpensive and nice flight attendants"
Πλεονεκτήματα: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Μειονεκτήματα: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Πλεονεκτήματα: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Μειονεκτήματα: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Πλεονεκτήματα: "Short fairly cheap flight"
Μειονεκτήματα: "They needed more staff to check people in. Flight was delayed because we were still boarding. Was a cluster."
Μειονεκτήματα: "I would never fly this airline again"
Πλεονεκτήματα: "The price was very reasonable. Despite delayed takeoff and boarding area lacking clear instructions, flight boarded quickly and made up most of the lost time. Other flights and trains in Italy seemed to be delayed too!! (not operated by Volotea)! I did pay extra in advance for baggage and printed out boarding cards before leaving USA for Italy. Familiarize yourself with the rules. Ate a sandwich on board, good enough and friendly flight attendants."
Μειονεκτήματα: "I had over 100 Euro extra charges on arrival at the airport that i did not expect. It makes it very difficult to compare flights when the actual cost is buried in fine print. If airlines would not charge such excessive fees for luggage, then their would be room in the overhead space; i wouldn't have to rush to get a seat; and security lines would be much shorter..."
Πλεονεκτήματα: "Comfortable airplane."
Μειονεκτήματα: "Rude counter people. Would not let me check box of wine, professionally prepared. Only airline I know of who won't allow wine. They want tourists to Sicily, tout their wine, but won't let you bring it home."
Πλεονεκτήματα: "timeliness of schedule"
Μειονεκτήματα: "Additional charges for all"
Πλεονεκτήματα: "Low price!"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "Our backpacks were considered over-sized luggage and we were charged 40 euro each. (these have never been considered over-sized to other airlines) There was a fee of 30 euro to print out boarding passes. After roughly 140 euro we were able to board the plane. Numerous little fees on top of boarding pass. Rough flight, which was followed by a plane wide applause once landing."