Μειονεκτήματα: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Πλεονεκτήματα: "Service was excellent"
Μειονεκτήματα: "Carry on baggage size misleading"
Μειονεκτήματα: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Μειονεκτήματα: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"
Μειονεκτήματα: "No entertainment. Food was bad."
Πλεονεκτήματα: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Μειονεκτήματα: "Crew was not particularly friendly....almost downright rude at times"
Πλεονεκτήματα: "Everything was just dandy!"
Πλεονεκτήματα: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Μειονεκτήματα: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."
Πλεονεκτήματα: "Some of the best airplane food I’ve had."
Πλεονεκτήματα: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Μειονεκτήματα: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"
Πλεονεκτήματα: "Seats were comfortable and the crew was great"
Μειονεκτήματα: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."
Πλεονεκτήματα: "Food was good. Crew was kind and gracious."
Μειονεκτήματα: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Μειονεκτήματα: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."
Πλεονεκτήματα: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Πλεονεκτήματα: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Μειονεκτήματα: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."
Μειονεκτήματα: "I paid to upgrade my seats and they were still tiny. I could not straighten my legs. The armrest also doesn’t go up all the way, so couples flying overnight together, beware!"
Πλεονεκτήματα: "Great service & lots of room to sleep"
Πλεονεκτήματα: "flight left on time as schedule and the flight staff was absolutely courteous."
Πλεονεκτήματα: "He service was fantastic."
Πλεονεκτήματα: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Μειονεκτήματα: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."
Πλεονεκτήματα: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Πλεονεκτήματα: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Μειονεκτήματα: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."
Πλεονεκτήματα: "Great service and friendly staff! Also great food!"
Μειονεκτήματα: "There's nothing I didn't like :)"
Πλεονεκτήματα: "The staff was very attentive."
Μειονεκτήματα: "The seats in economy were unbearable for anyone of normal size, as I am. It is not possible to sit in even bare comfort in them. Obviously I'll have to find another airline or factor a size upgrade into the price"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "I was concerned the connections would be too tight but it worked out great!"
Πλεονεκτήματα: "The crew was entertaining and pleasant. The flight was short and easy."
Μειονεκτήματα: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Πλεονεκτήματα: "No problems."
Πλεονεκτήματα: "good food, excellent entertainment selection"
Μειονεκτήματα: "late boarding, late take off, missed my connection"
Πλεονεκτήματα: "Food, staff, service"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "Attention to details from flight attendants"
Μειονεκτήματα: "The food was not to my liking except for the crackers, ice cream and water!!"
Πλεονεκτήματα: "Friendly crew, decent meal, and above-average entertainment systems"
Μειονεκτήματα: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."
Πλεονεκτήματα: "Croissants and chocolate on an early morning flight"
Μειονεκτήματα: "It wasn't Swiss//"
Πλεονεκτήματα: "Helpful staff"
Μειονεκτήματα: "I was uncomfortable with the space"
Πλεονεκτήματα: "Swiss Air was the best airline ever!"
Πλεονεκτήματα: "On time, efficient, good service, professional"
Μειονεκτήματα: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."
Πλεονεκτήματα: "Flight attendants were sympathetic"
Μειονεκτήματα: "The first flight was cancelled after we sat on the plane for over an hour. We all had to wait in line at the transfer desk. Then our second flight attempt- boarding was awful, total chaos. The flight was delayed because boarding was so long. Then once we landed late, there was an issue deboarding the flight with the stairs and we were stuck for 40 mins for this process."
Πλεονεκτήματα: "Seats are roomy"
Μειονεκτήματα: "Selection of movies rather poor"
Πλεονεκτήματα: "Polite crew"
Μειονεκτήματα: "The service and food was excellent. There is no question about dislike"
Πλεονεκτήματα: "food, staff."
Μειονεκτήματα: "We left late so I missed my connecting flight in Zurich, to barcelona. Had to wait around 5 hours. My friends were waiting for me in BCN and had no way to contact them!!! I enjoyed the flights with SWISS but i dont know if ill fly with them again."
Πλεονεκτήματα: "Crew was kind and helpful."
Μειονεκτήματα: "Seats are so narrow and led room. Another bathroom is always a plus."
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "Couldn't control the airflow at your seat."
Πλεονεκτήματα: "Everything was perfect. Excellent food."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was very responsive. The dinner food was good."
Μειονεκτήματα: "The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat."
Πλεονεκτήματα: "Very helpful and accommodating"
Μειονεκτήματα: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything."
Πλεονεκτήματα: "The best."
Μειονεκτήματα: "All went well!"
Πλεονεκτήματα: "My luggage never arrived in Munich"
Πλεονεκτήματα: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."
Μειονεκτήματα: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"
Πλεονεκτήματα: "Friendly and helpful crew."
Μειονεκτήματα: "Seats not comfortable at all causing loss of sleep and terrible back ache."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "The crew was very welcoming"
Μειονεκτήματα: "My overall experience was good"
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Went as expected no hiccups. Very well run pleasant staff. Good all-around service."
Μειονεκτήματα: "A bit warm mid flight."
Πλεονεκτήματα: "Very stable aircraft with attentive staff"
Πλεονεκτήματα: "Great entertaining system"
Πλεονεκτήματα: "Crew, equipment"
Πλεονεκτήματα: "The crew was very friendly and helpful as I was traveling alone with my 1 year old."
Πλεονεκτήματα: "Everything was smooth"
Πλεονεκτήματα: "It is comfortable. Some of the crew are very nice and friendly!"
Μειονεκτήματα: "The food is not tasty, and some of the crew are not nice!"
Πλεονεκτήματα: "trip was pretty nice"
Μειονεκτήματα: "service excellent"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Missed the connection"
Μειονεκτήματα: "Felt helpless and frustrated."
Πλεονεκτήματα: "The attention to service. We traveled with an infant and Lufthansa staff was more helpful and attentive than any other airline we've filed with our infant in the past."
Πλεονεκτήματα: "Good service,always smiling flight attendants,"
Μειονεκτήματα: "Small tight chairs."
Πλεονεκτήματα: "Lufthansa crew is the best"
Πλεονεκτήματα: "Flight on time and crew friendly"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Seat headrest flaps were broken"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "The flight was on time, smooth connection"
Πλεονεκτήματα: "No problems. As could be expected. Would do again."
Πλεονεκτήματα: "Depart on time. Entertainment excellent"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Confort and Service"
Πλεονεκτήματα: "Good Airline, perfect service"
Πλεονεκτήματα: "Comfortable seats,good movies,fast service"
Μειονεκτήματα: "Everything was great nothing to don't like"
Πλεονεκτήματα: "Lots of space."
Μειονεκτήματα: "The food was just okay."
Πλεονεκτήματα: "Entertainment selection was good"
Μειονεκτήματα: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"
Πλεονεκτήματα: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Μειονεκτήματα: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"
Μειονεκτήματα: "Little more leg room would be nice"
Πλεονεκτήματα: "Everything was good, on time and without problems"
Μειονεκτήματα: "Chairs might have been more comfortable"
Πλεονεκτήματα: "Great airline. Crew were friendly and helpful."
Πλεονεκτήματα: "Worst flight experience EVER"
Μειονεκτήματα: "Still have not found our lost bags"
Μειονεκτήματα: "The 24 layover in Chicago with no possible flight out. If I didn't make the rescheduled flight, I would have been at least 48 hours in the airport waiting on another flight. Because I was unfamiliar with the area and was not offered any accommodations, I didn't sleep the entire time I was in Chicago. I also had to stand in line for a very long time and by the time I was done rebooking my flight all the airport restaurants were closed. I understand there are flight cancellations, but it just would have been nice if the airport was a little more accommodating."
Πλεονεκτήματα: "Service wonderful Seating and cleanliness excellent"
Πλεονεκτήματα: "Great service. Smooth flight, take off and landing."
Μειονεκτήματα: "Cramped seating."
Μειονεκτήματα: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."
Πλεονεκτήματα: "Finnair is the best!"
Πλεονεκτήματα: "Not a lot."
Μειονεκτήματα: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."
Πλεονεκτήματα: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Μειονεκτήματα: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."
Πλεονεκτήματα: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Μειονεκτήματα: "Only the other trip by air with Finair"
Πλεονεκτήματα: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Μειονεκτήματα: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"
Μειονεκτήματα: "Things were very scratched"
Πλεονεκτήματα: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Μειονεκτήματα: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"
Πλεονεκτήματα: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Μειονεκτήματα: "There was no soap in the toilet..."
Πλεονεκτήματα: "Food and entertainment is good"
Μειονεκτήματα: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"
Πλεονεκτήματα: "Friendly crew. Food was nice."
Πλεονεκτήματα: "Blueberry juice! I is now my favorite juice."
Μειονεκτήματα: "The food was way overcooked!"
Μειονεκτήματα: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"
Πλεονεκτήματα: "Nice crew that were helpful."
Μειονεκτήματα: "Small plane, cramped seating."
Πλεονεκτήματα: "The crew was very helpful and kind. The plane extremely comfortable"
Μειονεκτήματα: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."
Πλεονεκτήματα: "Friendly service, clean airplane, great food."
Μειονεκτήματα: "No leg room in economy. Worse then United and American Airlines!"
Πλεονεκτήματα: "No food or entertainment"
Πλεονεκτήματα: "The plane was good, the flight time was nice, just 9.5 hours."
Μειονεκτήματα: "The boarding was kind of chaotic, but the crew was kind. The plane seemed comfortable but the seats sit too far back, so when the person in front of me sat his seat back, his head was almost in my lap. It made it hard for me to move or read or do anything. The food was super bland and the drink options were pretty limited. The entertainment selection was much more limited than most flights."
Πλεονεκτήματα: "They lost my bag."
Μειονεκτήματα: "They lost my bag."
Πλεονεκτήματα: "Very nice flight"
Μειονεκτήματα: "Food was too salty"
Πλεονεκτήματα: "Great gate and in-cabin crew. LOVED this flight."
Μειονεκτήματα: "Nothing to report"
Πλεονεκτήματα: "In cabin crew was good. Good service"
Μειονεκτήματα: "Crew at gate wasn't really friendly. Made some of us check in our carry ons stating that the flight was full, but I found on the plane that there was tons of overhead space after everyone had boarded. I had a connecting flight to tallin for a conference and was nervous that my checked in carry-on wouldn't make it."
Πλεονεκτήματα: "The food was surprisingly pretty good"
Μειονεκτήματα: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"
Πλεονεκτήματα: "The gluten free meal was pretty bad."
Πλεονεκτήματα: "Crew service is excellent"
Μειονεκτήματα: "Sitting in the cramped economy seats was a 9 hour torture"
Μειονεκτήματα: "Crew wasn't attentive. Seats were small."
Πλεονεκτήματα: "Great service and great food."
Μειονεκτήματα: "The long hours"
Μειονεκτήματα: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Μειονεκτήματα: "They left my baggage behind!!"
Μειονεκτήματα: "Could not watch any video on screen. Crew tried to reboot my and my partner's screens but they did not work for the 9-hour flight."
Πλεονεκτήματα: "This was a very short flight and I don't recall if there was any food service or entertainment."
Μειονεκτήματα: "My luggage was lost"
Πλεονεκτήματα: "Perhaps that we eventually got there and that the plane did not crash"
Πλεονεκτήματα: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Μειονεκτήματα: "The weird on board shopping thing."
Πλεονεκτήματα: "On time , excellent service"
Πλεονεκτήματα: "Schedule is on time."
Μειονεκτήματα: "Food was not much excting and seat distance was rather short, making uncomfortable."
Πλεονεκτήματα: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Μειονεκτήματα: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."
Πλεονεκτήματα: "Everything about this flight was enjoyable. The Finnair crew took all of the potential pain out of an intercontinental flight. We will definitely be flying with them again."
Μειονεκτήματα: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."
Πλεονεκτήματα: "Staff as always is polite"
Μειονεκτήματα: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."
Πλεονεκτήματα: "American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected"
Πλεονεκτήματα: "Flight was not super crowded. Crew were lovely."
Μειονεκτήματα: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"
Πλεονεκτήματα: "Everything else"
Μειονεκτήματα: "Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination."
Πλεονεκτήματα: "Crew was nice and boarding was on time"
Μειονεκτήματα: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."
Πλεονεκτήματα: "Finn air floor Crew was very polite & HiFly air crew was nice & attentive"
Μειονεκτήματα: "No entertainment, non so ever"
Πλεονεκτήματα: "Flight attendants were grumpy, food was horrible (even for airplane standards), entertainment selection subpar and boarding was confusing (i.e. they was a group "b" and a group "2"- both different? ) received no nice comforts such as eye mask, etc"
Μειονεκτήματα: "We waited for 3 1/2 hours in the plane before taking off. We ended up landing with a 3-hour delay."
Πλεονεκτήματα: "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."
Πλεονεκτήματα: "Flight took off on time. Boarding was organized."
Μειονεκτήματα: "Cabin was cramped. Food quality was so so."
Μειονεκτήματα: "The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew"
Πλεονεκτήματα: "Blanks were comfy, staff very friendly and the food was tasty"
Μειονεκτήματα: "One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well."
Μειονεκτήματα: "Waited for over an hour for trams to retrieve us from the aircraft."
Μειονεκτήματα: "Don’t approach"
Πλεονεκτήματα: "Service was good on the plane"
Μειονεκτήματα: "Thought I had purchased an optima coach, but was forced to pay $60 baggage fee. At checkin, asked for aisle seat, but agent had already assigned a middle seat. Then asked to change to an aisle seat, but she demanded $30 to change. Aftwr boarding was complete, there were at least 6 aisle seats empt"
Μειονεκτήματα: "My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY."
Πλεονεκτήματα: "Friendly crew,"
Μειονεκτήματα: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."
Πλεονεκτήματα: "The crew was friendly. The boarding process was very organized."
Μειονεκτήματα: "The seat and entertainment were terrible. The TV worked only in the last hour and the seat was not comfortable. No leg room, and the passenger in front of me wasn't considerate -- I couldn't move in my chain when his chair was down)."
Μειονεκτήματα: "Seat in row ahead was broken, causing it to recline too far and not correctly return upright"
Μειονεκτήματα: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"
Πλεονεκτήματα: "Polite crew."
Μειονεκτήματα: "No power outlets. TV video was shaky. The audio jack did not work. Flight was delayed."
Μειονεκτήματα: "Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight."
Μειονεκτήματα: "The airline sent me on a wild goose chase through the airport only to end up back at the same counter. They then told me it was too late to check in. Do not book tickets with cheapoair-British Airlines said this releasesthem from all responsibilities and cheapoair will do nothing but send you to different people trying to sell you another flight. It was the worst experience every!"
Μειονεκτήματα: "Canceled for no reason ca"
Μειονεκτήματα: "The only refreshment without charge was tap water. The crew also pulled a curtain across the tops of the seats in front of us to separate economy from priority, and it felt somewhat insulting. Boarding was delayed with no communication from the crew as we all stood at the gate waiting for instructions."
Μειονεκτήματα: "Connecting flight experience"
Πλεονεκτήματα: "My seat was comfortable, with good head and neck support."
Μειονεκτήματα: "BA doesn't allow guitars as carry ins, unlike most every other overseas carrier. That's a major negative for me, and I've spread the word to other musicians who will avoid the company. Terrible policy."
Πλεονεκτήματα: "Good entertainment. More comfortable. The ride was smooth."
Μειονεκτήματα: "Service. Having to ask for my food being skipped and also having food choices."
Πλεονεκτήματα: "Food, service, friendly, helpful Cabin crew made it a very positive experience"
Μειονεκτήματα: "Entertainment system is really ancient, it's lagging other airlines in terms of display size & quality, user interface and programming"
Μειονεκτήματα: "Flight crew was just ok; nothing they did made me want to fly with British Airways again. Salad was good but the chicken nondescript."
Μειονεκτήματα: "The boarding process could be better"
Πλεονεκτήματα: "crew very accommodating."
Μειονεκτήματα: "Bad food, very small space in seats."
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "no dairy free food options"
Πλεονεκτήματα: "Everything was great! Good food and service. On time flight. No complaints!"
Μειονεκτήματα: "no air vents over seats"
Πλεονεκτήματα: "Plane was small but reasonably so for the length of the flight. Crew were nice, no issues with the flight.."
Μειονεκτήματα: "Flew economy so no food. Definitely no entertainment. First world problems: Not that it's really a big deal, but I sure wish these short haul flights would start installing at least in seat video for flight tracking, news or a few games. Even just an internet connection. It's bad enough you are shoved in there like cattle in a sardine can."
Μειονεκτήματα: "Fight was delayed 30 minutes so we missed our connecting flight to Madrid. We are stuck in London for the night, the food is not edible at the hotel they gave us and now we are stuck rearranging all of our future travel plans because we can't get to Madrid until tomorrow. This is our worst travel experience ever. We will never fly British Airways again."
Πλεονεκτήματα: "Plane was good, Seats were comfortable"
Μειονεκτήματα: "Would only give us boarding passes to LHR, not to LAX so we had a short connection, a late plane and still had to stand in a customer service line in LHR to get boarding passes. Made the conncection but it was a long run through the airport."
Πλεονεκτήματα: "Nice aircraft and decent service. Cleanliness was good."
Μειονεκτήματα: "The lie flat seats were good but cramped and claustrophobic near the head rest."
Μειονεκτήματα: "Food and service could be better."
Πλεονεκτήματα: "Flt attendants. Esp the english guy."
Μειονεκτήματα: "Once again just some measly pretzels."
Πλεονεκτήματα: "The entertainment on the plane was plentiful. The overall comfort was superb. The staff was very kind."
Μειονεκτήματα: "Everything was pretty enjoyable, however, the food really needs to step up. The food at business class lounge and on the plane were below average comparatively to other airlines and their business class offerings."
Μειονεκτήματα: "BTW, BA cancelled the flight from Chicago and changed it to AUS->DFW->LON->BOM. While returning, wheel chair assistant left my parents on the midway who can't walk much and don't understand English. This happened at DFW airport. Next time I will think twice to book with this airline."
Πλεονεκτήματα: "The women at BA in Chicago O'Hare airport were awesome Christine, Carole, Diane & ankther one but I forgot the last lady's name. Very polite attentive and professional. We had a difficult situation & they helped us get through our problem with the less stress as possible!"
Μειονεκτήματα: "Airplane food was a bit below average. Also there was not a good selection in music. I did not recognize 95% of the option of music to listen to."
Πλεονεκτήματα: "Excellent customer service"
Μειονεκτήματα: "Not much leg room in economy"
Μειονεκτήματα: "Older plane, terrible tv compared to other airlines. Food was mediocre"
Μειονεκτήματα: "We missed this flight due to Kayak's failure to get us on any other flights to Chicago after our original one was cancelled."
Μειονεκτήματα: "Middle seat, very cramped and I'm short"
Μειονεκτήματα: "No breakfast. Crew skipped few rows for drinks. Toilets were broken."
Μειονεκτήματα: "Missed flight due to connection delay"
Πλεονεκτήματα: "Nice plane and good food, very nice flight!"
Πλεονεκτήματα: "The gate agent"
Μειονεκτήματα: "I flew about 1 million miles and truly felt like a sardine- absolutely NO leg room and very archaic entertainment system. NEVER AGAIN !"
Μειονεκτήματα: "Everything was great about this flight, except that I had a row of seats that would not allow the arm rest to go down. So even though I had 2 empty seats to my left I could not utilize them, which would have made the flight so much better. When asked I was told that the "curve" of the plane would not allow it. This should have been mentioned when I booked and chose those seats."
Μειονεκτήματα: "Seat selection process was cumbersome."
Πλεονεκτήματα: "Food was good. Special meal request was well handled. Not lost in the shuffle."
Μειονεκτήματα: "Even paying high price for Economy Plus did NOT give me more space. Leg could be better but width wise seats are tight like coach. Hardly an elbow room. Make Eco+ seats wider to justify higher price !!!"
Μειονεκτήματα: "Worst flight ever! Crew very unprofessional. The plane was filthy and most seats did not recline. It was a night flight but they were unable to turn the lights off. We took off almost an hour later because they did not have ice nor snacks."
Πλεονεκτήματα: "Everything was great! Thank you so much!"