Πλεονεκτήματα: "Calm, friendly and professional crew, good food and spotlessly clean aircraft."
Μειονεκτήματα: "Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this."
Πλεονεκτήματα: "Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable."
Μειονεκτήματα: "I can’t think of anything to improve on."
Μειονεκτήματα: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."
Πλεονεκτήματα: "Seating room, food, and service"
Πλεονεκτήματα: "Boarding was easy, flight was smooth and on time."
Μειονεκτήματα: "Seats were snug, granted we had the less expensive tickets."
Μειονεκτήματα: "More room. Not losing our luggage at the end."
Μειονεκτήματα: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"
Πλεονεκτήματα: "On time travel. Check In Staff were kind and engaging."
Μειονεκτήματα: "On flight staff were minimally attentive. Food was mediocre."
Πλεονεκτήματα: "service was great flight was on time luggage came on time"
Μειονεκτήματα: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."
Μειονεκτήματα: "The flight good bit it’s always crappy when you loose your luggage"
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "Audio quality not great"
Πλεονεκτήματα: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Μειονεκτήματα: "Boarding was a little scattered, but ok"
Πλεονεκτήματα: "All went well !! On time friendly staff ."
Πλεονεκτήματα: "The food and service were great!"
Πλεονεκτήματα: "I liked the movie selection! I also like the spacious size of our seats! There was just the right amount of leg room for the time of the flight. Also, the meals were served in a timely manner!"
Μειονεκτήματα: "The breakfast entree was salty and a beverage was not served with our meal. The gap between the entree was too long for enjoymenty. My friends and I were thirsty when we were eatinmg. Also, the wine selections were not the standard fan favorite. Not many enjoy Zinfandel or the white wine they were serving."
Πλεονεκτήματα: "Good boarding, crew nice and professional, lots of entertainment choices, plenty of bathrooms. Overall a very good flight."
Μειονεκτήματα: "No opportunity to rest on flight back home and wine a bit expensive for a European flight."
Μειονεκτήματα: "The flight was cancelled."
Μειονεκτήματα: "They should really let you know ahead of time that certain seats (like the ones in front of the emergency exit--not at the emergency exit) dont recline. The passenger in front of me reclined her chair all the way back and seeing as I couldnt recline my seat I had very little space and found the three hour flight extremely unpleasant."
Πλεονεκτήματα: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."
Μειονεκτήματα: "Cheap airline, entertainment system failure, paying for soft drinks?????? Food was an absolute disaster on one flight and no food service at all on the second flight. Abysmal service on both legs. Call for further details."
Πλεονεκτήματα: "The flight was comfortable and the onboard crew were very nice."
Μειονεκτήματα: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."
Μειονεκτήματα: "This flight never happened"
Πλεονεκτήματα: "Flight attendants were courteous and professional."
Μειονεκτήματα: "Only offered coffee and tea during meals."
Πλεονεκτήματα: "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Μειονεκτήματα: "Smooth flight."
Μειονεκτήματα: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"
Μειονεκτήματα: "Water and beer paying"
Πλεονεκτήματα: "On time and courtesy"
Μειονεκτήματα: "After a 9 hour flight from Chicago to Stockholm I had to fly to Athens in an old type airplane , no entertainment, no TV & I had to pay for the food and the drinks. Very disappointing !"
Πλεονεκτήματα: "Friendly and helpful staff."
Μειονεκτήματα: "Narrow seats."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Nothing to mention"
Πλεονεκτήματα: "Boarding was quick, the staff was friendly, the plane was clean."
Μειονεκτήματα: "I was really cramped in my seat and was unimpressed with the food."
Πλεονεκτήματα: "Comfortable flight, friendly crew. Would fly again!"
Μειονεκτήματα: "Food could have been better"
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"
Πλεονεκτήματα: "The free, in-flight movies, the in-fight dinner, and the friendly, multi-lingual staff were GREAT commodities."
Μειονεκτήματα: "I was in economy/SAS Go class, so it was nearly impossible to get more than one or two hours of sleep on a long flight, (i.e. about eight hours). Maybe they should reserve the seats with extra leg room for those who actually need it, and have the seats recline even further."
Πλεονεκτήματα: "Couldn't ask for a better flight. Was nice and smooth with great service. Thanks for bringing me home safe."
Πλεονεκτήματα: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"
Μειονεκτήματα: "No food, no entertainment. Bring a book."
Πλεονεκτήματα: "Everything worked well."
Μειονεκτήματα: "Movie selection could be lager."
Πλεονεκτήματα: "Excellent meal and very friendly staff."
Μειονεκτήματα: "The cabin temperature seemed pretty warm."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Had to pee."
Πλεονεκτήματα: "everything except"
Μειονεκτήματα: "Not enough room to work on laptop."
Πλεονεκτήματα: "The flight was on time and the crew was friendly"
Μειονεκτήματα: "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."
Πλεονεκτήματα: "Flights were on time. Crew was great."
Πλεονεκτήματα: "Everything was smooth"
Πλεονεκτήματα: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"
Μειονεκτήματα: "Miserable cramped seating ."
Πλεονεκτήματα: "The Plus Seating was really good"
Μειονεκτήματα: "Late take- off and landing. Indifferent flight attendants. Two of my children were bullied into giving up their bulkhead seats to a couple with a child. We had to pay extra for those seats and we were given no compensation."