Πλεονεκτήματα: "Everything was comfortable."
Μειονεκτήματα: "I can't think of anything."
Μειονεκτήματα: "Nada, I slept through this leg and the staff let me be."
Μειονεκτήματα: "My luggage is lost"
Πλεονεκτήματα: "The entertainment was good"
Μειονεκτήματα: "The food on the 2nd flight was bad"
Πλεονεκτήματα: "Officers in the airport are rude and offensive, racial discrimination."
Μειονεκτήματα: "Change their employees, arrogant, not professional"
Πλεονεκτήματα: "fresh baked bread!"
Μειονεκτήματα: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."
Μειονεκτήματα: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."
Μειονεκτήματα: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Μειονεκτήματα: "A little more leg room would be great"
Πλεονεκτήματα: "Great crew"
Πλεονεκτήματα: "Everything was just dandy!"
Πλεονεκτήματα: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Μειονεκτήματα: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Πλεονεκτήματα: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Μειονεκτήματα: "Our flight was delayed and the seats were narrrow."
Μειονεκτήματα: "they cancelled letting me fly"
Πλεονεκτήματα: "Great services and the staffs. Very comfortable flight and plane"
Πλεονεκτήματα: "The booking to a new flight was seamless."
Μειονεκτήματα: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Πλεονεκτήματα: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Seats were horribly uncomfortable"
Μειονεκτήματα: "The flat bed is narrow and VERY hard."
Πλεονεκτήματα: "Clear, relatively comfortable plane. Free ski bag."
Μειονεκτήματα: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"
Πλεονεκτήματα: "Everything was very good. From the staff, to the food and comfort. Excellent!"
Μειονεκτήματα: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."
Πλεονεκτήματα: "flight left on time as schedule and the flight staff was absolutely courteous."
Μειονεκτήματα: "They left my bag in Switzerland"
Πλεονεκτήματα: "On time; everyone friendly and helpful."
Πλεονεκτήματα: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Μειονεκτήματα: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Πλεονεκτήματα: "Plane on time, crew friendly. Great flight!"
Μειονεκτήματα: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."
Πλεονεκτήματα: "Quiet, staff do not bother you. Seats are big enough to rest."
Μειονεκτήματα: "Boarding and sitting takes a bit of time."
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Seats, food , entertainment."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Πλεονεκτήματα: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."
Πλεονεκτήματα: "The food provided and the service was excellent."
Μειονεκτήματα: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."
Πλεονεκτήματα: "Relaxed check-in"
Πλεονεκτήματα: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Πλεονεκτήματα: "Snack offered was tasty"
Μειονεκτήματα: "No USB charger in seat"
Πλεονεκτήματα: "Fast and efficient transport option to Berlin"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
Μειονεκτήματα: "Too narrow seats."
Πλεονεκτήματα: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."
Πλεονεκτήματα: "Clean and efficient plane, crew and procedures."
Πλεονεκτήματα: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Πλεονεκτήματα: "Food was good. Service was attentive."
Μειονεκτήματα: "The seats reclined a little too far, or the screens didn't tilt enough. End result being when the passenger in front reclines, it's hard to view the screen at a comfortable angle. This wasn't a huge problem for me, but a taller passenger would be rendered unable to watch anything on the in-seat entertaniment system if the person in front of them was reclined."
Πλεονεκτήματα: "General good service, food was good"
Μειονεκτήματα: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."
Πλεονεκτήματα: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Πλεονεκτήματα: "Loved the food and wine. Very comfortable flight and the staff was wonderful"
Πλεονεκτήματα: "Lufthansa is a great airline."
Μειονεκτήματα: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."
Πλεονεκτήματα: "Staff was extremely nice and helpful"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."
Πλεονεκτήματα: "Crew were great. Very friendly & helpful"
Μειονεκτήματα: "Lufthansa really need to serve something better than high school cafeteria grade food"
Μειονεκτήματα: "No proper wheel chair assistant and made passenger miss the flight. Airlines have to take extra steps to make wheel chair passengers to reach the gate safely and on time."
Πλεονεκτήματα: "Crew were friendly, boarded promptly"
Μειονεκτήματα: "Food could have been better."
Μειονεκτήματα: "Make a flight for just for families or an area on the plane so we can all get some rest"
Πλεονεκτήματα: "Tv screens, free beverages, frequent service"
Μειονεκτήματα: "The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together."
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "My seat was next to bathrooms when everyone start using it start smelling too much very uncomfortable sitting there. Food chicken was very salted, they run out of drinks 10 hours flight dinner served at begging no snacks or anything till 2 hours before landing"
Μειονεκτήματα: "At least air fresheners in bathrooms or something better so passengers can sit comfortably"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Didn't have the vegetarian meal I ordered"
Πλεονεκτήματα: "Food excellent. Cabin crew friendly and professional. Also very attentive."
Μειονεκτήματα: "Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt"
Πλεονεκτήματα: "Food was good but it would be great if we can select more options online before boarding the flight. Beverages were served without ice and you have to ask for ice cubes every time"
Μειονεκτήματα: "AC in flight from Seattle to Delhi was at high temperature so we didn’t use any blankets or were not comfortable enough to sleep"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Airy plane. on time. Good service. Flight wasn't full"
Πλεονεκτήματα: "Flight attendants were personable"
Μειονεκτήματα: "Both legs of flight were late"
Πλεονεκτήματα: "Cabin staff were pleasant and effective."
Μειονεκτήματα: "I got a headache on the flight; it did go away until I got good air in Frankfort. Bathrooms were a bit low in number necessitating long waits. This has become routine."
Πλεονεκτήματα: "Food was excellent. Wide variety of entertainment options. Good German beer."
Μειονεκτήματα: "Cramped seating in economy for the long flight with thin padding making me very aware of the knees of the man behind me."
Πλεονεκτήματα: "Staff were nice and friendly."
Μειονεκτήματα: "The plane was dirty. The seatback was not clean, and the tray table was stained. The 9-hour flight did not have any USB ports or outlets for charging. The touchscreen did not work well, and my seat would not move forward or back without me pushing or pulling it. This"
Πλεονεκτήματα: "Excellent service by amazing crew"
Μειονεκτήματα: "Most of it"
Πλεονεκτήματα: "Service was excellent. Boarding fast and efficient, but would be better if the grouped."
Μειονεκτήματα: "I am only 6 ft but knees hit the seat in front. Tray table hits my stomach even without the recline on front seat. Woman across aisle from me couldn't get out of her seat when the person in front reclined. This should just be illegal, period! Food was not very good. Entertainment options was limited."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Leg room was less"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Services, Food, Crew"
Μειονεκτήματα: "IFE doesn't had much options."
Πλεονεκτήματα: "Wonderful flight crew. Quiet, orderly. Food good, plenty drinks."
Μειονεκτήματα: "I an that person who instantly reclines their seat all the way in front of me. Ugh. Not Lufthansa's fault!"
Πλεονεκτήματα: "Loved flying business class. Great service! Flight was on time for departure and arrival."
Πλεονεκτήματα: "The boarding process made it easy to find my seat and get settled in."
Μειονεκτήματα: "My seat back didn’t recline. But the one in front of me did. So I was penned in."
Μειονεκτήματα: "There was light turbulence in some parts during the flight but the captain never turned the "fasted hour seatbel on" sign which was strange."
Πλεονεκτήματα: "The crew members were friendly."
Μειονεκτήματα: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Crew was nice and helpful."
Μειονεκτήματα: "Lack of personal space on plane. Couldn't eat my meals without rubbing elbows with the guy in front. Not enough room for my under seat bag."
Πλεονεκτήματα: "Food was pretty good except for breakfast. Hospitality is great. Wish there was more access to water."
Μειονεκτήματα: "Big passengers sitting near smaller passengers is annoying as they encroach on the limited space that exist and armrests suck as per usual."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Seats recline too much. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Good entertainment and food"
Μειονεκτήματα: "Could use a foot rest"
Μειονεκτήματα: "You lost my luggage"
Μειονεκτήματα: "I really felt the food was not as good as I had on other lines. To help I had the chicken - and the veggies with it were mush as was the spinach with the egg dish - which also did not have much flavor"
Πλεονεκτήματα: "Thank you for the great experience!"
Πλεονεκτήματα: "The flight crew was wonderful! Friendly and really attentive the whole trip!"
Πλεονεκτήματα: "Food and beverage service was excellent."
Μειονεκτήματα: "Cabin temperature was way too hot. Leg room was too small"
Πλεονεκτήματα: "COMFORT AND ENTERTAINMENT WAS BEST"
Μειονεκτήματα: "BOARDING SLOW CREW A BIT RUDE"
Πλεονεκτήματα: "Arrived safely"
Μειονεκτήματα: "Lost my bag. See previous comments."
Μειονεκτήματα: "A kid next to me keep shifting and kick me and nudge me all the time. His dad was trying to stop him from moving too much but couldn't control entirely. I kept waking up"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "The price!"
Μειονεκτήματα: "Internet connection."
Μειονεκτήματα: "Should have the seat assignments opened in advance for international passengers, especially who paid for business class."
Πλεονεκτήματα: "Crew was very nice"
Πλεονεκτήματα: "Crew was mostly attentive and helpful."
Μειονεκτήματα: "Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front."
Πλεονεκτήματα: "Everything was fairly mediocre..."
Μειονεκτήματα: "They lost my ski bag! I had PLENTY of time between connecting flights and to not have my ski bag show up at my final destination (Munich - which was also a British Airways flight) was pretty bad. This set me back 4 hours after I've already been traveling for 20 hours! BOOO"
Πλεονεκτήματα: "Both the crew and the leg room are awesome!"
Πλεονεκτήματα: "Easy boarding, on-time departure, clean aircraft, friendly crew, decent food, free drinks."
Πλεονεκτήματα: "Food was good. Intertainment options good."
Μειονεκτήματα: "My seat did not recline so I had trouble trying to sleep thru the night flight. Seats too cramped even after updgrading."
Πλεονεκτήματα: "American Airlines is kicking your guy's butts when it comes to comfort."
Μειονεκτήματα: "Tiny seat for international flights is nearly inhuman! I became an overnight contortionist sensation whether I liked it or not."
Πλεονεκτήματα: "I liked that it was a short flight."
Μειονεκτήματα: "I didn’t dislike anything about the flight."
Πλεονεκτήματα: "Food was good. Decent movie choices"
Μειονεκτήματα: "Plane was older and in poor repair. Our air vents and over head lights had been completely removed for our row - so we could not read or knit as others could. Seats are far to small and close together to allow for any real rest or sleep."
Πλεονεκτήματα: "Food and service"
Πλεονεκτήματα: "Crew were great."
Μειονεκτήματα: "Food left a little to be desired."
Πλεονεκτήματα: "I liked the service"
Πλεονεκτήματα: "Good leg room"
Μειονεκτήματα: "Movie system frequently had to be rebooted."
Μειονεκτήματα: "Arm rests on plane do not raise up all the way. I tried to lay down because the seat next to me was empty but I could not. Person operating the jet bridge took 20 minutes to learn how to operate it. We sat on the tarmac for an extended time"
Πλεονεκτήματα: "Crew was great, both ground and air. Flight was on time and baggage was delivered efficiently."
Μειονεκτήματα: "Could not get a cup of coffee. I can't believe you charge for a cup of plain black coffee. To add insult to injury, my credit cards (plural) were declined and cash was not accepted. I have not had any problem with my cards anywhere else on this trip, so the problem was not mine."
Μειονεκτήματα: "Luggage did not make it to Paris pit on next flight which in turn was also delayed."
Πλεονεκτήματα: "Crew were extremely kind and professional. Snacks were plentiful."
Μειονεκτήματα: "Lavatories were atrocious. There was splatter and stickiness all over the lavatory even before take off. Was quite gross and dangerous in terms of public health. Especially in a dangerous flu epidemic season."
Πλεονεκτήματα: "Great crew, quiet flight, good food,"
Μειονεκτήματα: "Quality of food"
Πλεονεκτήματα: "Everything was awesome! The food, the seat, the flight. My best cross-Atlantic flight ever!"
Μειονεκτήματα: "No complaints whatsoever."
Πλεονεκτήματα: "The crew was really nice overall and the entertainment system was adequate. The main meal was decent too."
Μειονεκτήματα: "The flight was late (I was warned online but there was denial at the airport and gate) and further delayed in flight so I missed my connection. I didn't like the pods in business class. I had a forward facing seat at least, which are all by the aisles. They seemed narrow. I didn't sleep (never do). The breakfast was a bit lame. Getting into buses from the plane IS lame. It took a while to get to the terminal."
Μειονεκτήματα: "I was not allowed to board, because I was told I needed a Turkish Visa, even to change planes, and may have lost my ticket payment."
Μειονεκτήματα: "Food, artificial not tasty"
Μειονεκτήματα: "I ended up being rerouted to LA!"
Πλεονεκτήματα: "Nice Staff, flight on time, good customer service (they're British)!"
Μειονεκτήματα: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."
Πλεονεκτήματα: "Crew, comfort, entertainment, food. All excellent"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Πλεονεκτήματα: "Flights were on time, staff was courteous."
Μειονεκτήματα: "Food was not tasty, leg space was inadequate, air conditioning was not adjustable,"
Πλεονεκτήματα: "Very good experience, will travel with you again."
Πλεονεκτήματα: "Friendly and helpful crew Simple boarding process Good entertainment (when it worked)"
Μειονεκτήματα: "Entertainment system failed partway through flight No hot breakfast"
Πλεονεκτήματα: "Everything! Best airline ever."
Πλεονεκτήματα: "The staff were friendly."
Μειονεκτήματα: "When I checked in I was told to go to a separate desk to have a seat assigned. There turned out to be a shortage of seats and I had to wait until boarding closed to find out if I had a seat on the plane. Having paid $1600 for a return flight I find it unacceptable that a seat is not guaranteed. The BA staff were helpful, but your system is ridiculous."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "No 'service'. No sign of crew. Screen didn't work. Not a lot for the money!!!"
Μειονεκτήματα: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Πλεονεκτήματα: "Boarding process and crew were efficient."
Μειονεκτήματα: "Seats were super-cramped, could not lean back to anything approaching a comfortable level, food was very ordinary, and the entertainment choices extremely limited."
Μειονεκτήματα: "The seats are too comfortable"
Μειονεκτήματα: "There was no entertainment for that flight."
Μειονεκτήματα: "Special meal ordered was not available"
Πλεονεκτήματα: "TV screen."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "No crying babies on the plane."
Μειονεκτήματα: "Uncomfortable seating. Business class was taken much better care of than economy was. Crew tried to be cheerful, but I was supposed to start the second leg at 6:30 pm (approximately), and i had to change flights, got on that plane at about 12:30 am and got into Heathrow late, missed my next connection to Prague, causing more problems when I got to Prague. Not even an "I'm sorry for the delay" from crew or ground staff. Everyone seemed overworked."
Πλεονεκτήματα: "We got to our destination eventually"
Μειονεκτήματα: "Lack of communication. No explanations. Feelings of confusion and abandonment."
Πλεονεκτήματα: "Silent aircraft, good indoor climate"
Μειονεκτήματα: "Food was awful, boarding takes too long"
Πλεονεκτήματα: "Entertainment, food, drinks, service."
Πλεονεκτήματα: "Crew and choice of movies were excellent"
Μειονεκτήματα: "Loading sucked. They couldn't keep those that are not boarding yet out of the way for those in the back of the plane to board first. Made one comment to the crowd and then gave up."
Πλεονεκτήματα: "Crew was attentive and friendly, food was decent, good selection of new movies on board"
Μειονεκτήματα: "The plane was delayed, boarding was slow"
Πλεονεκτήματα: "Comfortable . Good selection of movies. Crew very friendly"
Πλεονεκτήματα: "All was good"
Μειονεκτήματα: "Them good"
Πλεονεκτήματα: "Comfortable seat - great service"
Μειονεκτήματα: "AC would always delay"
Πλεονεκτήματα: "Cancelled 30 minute flight up to Vancouver which reaulted in missed flight to Australia. Air Canada the refused to put us on another flight. Went round and round for 5 hours with Air Canada until they finally put us on 3 separate flights getting to our deatination almost 48 hours late.Horrible"
Μειονεκτήματα: "Notify passengers if short flight has more than 20% chance of being cancelled. We could have easily driven to Vancouver. If flight is cancelled, then own up to it and put people on next flight."
Μειονεκτήματα: "Seats very narrow. Baggage took a long time to load which delayed departure."
Μειονεκτήματα: "Boarding in the rain is definitely not a good experience! The flight delayed so long that some of us who had connecting flights had to run from gate to gate (including clearing Canada customs) within 20 mins. Last but not least, Taipei Taiwan should NOT be listed as China."
Πλεονεκτήματα: "I was just a little bit shocked because there were nothing to eat included.. I didn’t know that that kind of flight didn’t include anything.. But despite of that it was ok.."
Πλεονεκτήματα: "Nice seats fast boarding"
Μειονεκτήματα: "Snack can be more richer"
Πλεονεκτήματα: "Boarding was easy and efficient"
Μειονεκτήματα: "We paid an extra $100 for each ticket for premium seating, supposed to be a step above the basic coach ticket with more leg room (my partner and I are 6'+), but our seats were no different than anyone else's. In fact, the seating chart the agent provided for selection when on the call to add this was not for this plane, as it turned out. We will be requesting a refund!"
Μειονεκτήματα: "Food was mediocre, I’d expect a bit more for the price paid."
Πλεονεκτήματα: "On time flight. Friendly crew."
Μειονεκτήματα: "No food unless you bought it, minimal service."
Πλεονεκτήματα: "I liked the movie selection, the service, and food/drinks."
Μειονεκτήματα: "With a 20 minute layover, I barely made the flight and my checked bags/luggage did not make it. This had a horrible influence on my trip and I am heavily disappointed in Air Canada."
Πλεονεκτήματα: "Everything else was fine/standard."
Μειονεκτήματα: "Not all ground staff are crosstrained on how to accept manual payment for extra luggage and had to wait an extra half hour for the only person who can process a debit transaction. Does not make sense..."
Μειονεκτήματα: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."
Μειονεκτήματα: "I was unable to board because I didn't have an ETA - I was unaware of this requirement until check in. I was only transiting thru Canada - the ground staff were horrible."
Πλεονεκτήματα: "the crew was very kind with getting those with close connecting flights off first."
Μειονεκτήματα: "it was an hour late."
Μειονεκτήματα: "Better luggage Service"
Μειονεκτήματα: "Crew was rude to me."
Πλεονεκτήματα: "Nice plane."
Μειονεκτήματα: "WAY too hot."
Πλεονεκτήματα: "Friendly staff, smooth flights"
Μειονεκτήματα: "limited leg room"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Seats were to close together"
Μειονεκτήματα: "The 2 hour delay."
Μειονεκτήματα: "I had to leave"
Πλεονεκτήματα: "Short, comfortable seats"
Πλεονεκτήματα: "Once we got underway it was fine."
Μειονεκτήματα: "6 hrs delay! The flight delays were mostly unannounced and we were sent from gate to gate multiple times without explanation of what was happening. We arrived at 3am."
Πλεονεκτήματα: "The seats were unbelievably squishy. And the crew was quite rough."
Πλεονεκτήματα: "The movie selection was fantastic, the check-in and security was quick, the accommodation for my kosher meal was much appreciated."
Μειονεκτήματα: "The plane was cramped with very little legroom."
Μειονεκτήματα: "Delay flights. Trouble connection. Lost baggages! Worst flights!"
Πλεονεκτήματα: "The courtesy of the attendants. Boarding was a breeze."
Μειονεκτήματα: "The leg room."
Πλεονεκτήματα: "I loved the free movies on the chair in front of me and also the map that let you know how far away the plane was from the destination. The flight was on time and the crew were lovely and friendly"
Μειονεκτήματα: "My headphones didn't work well in my armrest. It had some kind of shortage so it kept going in and out."
Πλεονεκτήματα: "Flight arrived early and I had a 4 hour layover. I was able to quickly get onto an earlier flight, and I was even upgraded to a better seat."
Πλεονεκτήματα: "Crew was lovely. Boarding flight was easier as we were alou d to go on first with small child"
Μειονεκτήματα: "Not a lot of space on flight. The food could be improved."
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "The plane was old and looked like it was going to fall apart. My seat was torn and the back of the seat in front of me was broken. Not my favorite airline by far."
Πλεονεκτήματα: "The staff was very professional and quite helpful. The flight was good. I would recommend it to everyone."
Πλεονεκτήματα: "We didnt fly air canada, it was a partner airline that was great, they provided food and had lots of movie options."
Μειονεκτήματα: "My girlfriend and I booked our flights about 10 months in advance and had selected seats next to each other for all of our Air Canada Flights. Somehow all of these seats were changed without an update to us. We did not sit together at all on any of our flights and were put in middle seats, which is not what we originally requested. We were both very upset with this as some of these were long flights."
Πλεονεκτήματα: "Everything except food."
Μειονεκτήματα: "Food. It's edible but the quality of the food is very poor."
Μειονεκτήματα: "The screen was not responding well"
Πλεονεκτήματα: "Service in the cabin was great."
Μειονεκτήματα: "Can't think of anything"
Πλεονεκτήματα: "Entertainment was excellent. Water was offered."
Μειονεκτήματα: "Service was desultory at best. Eg. Had to pass by crew on East to bathroom and they barely moved out of the way and continued their chitchat as if I didn't exist."
Πλεονεκτήματα: "Food was good, service good in business cabin"
Μειονεκτήματα: "We left late, and despite it being obvious we were going to leave late, all the information posted at the gate and on the web said on time. Why is it that airlines don't tell the truth about departures and arrivals times?"
Πλεονεκτήματα: "Good seats"
Μειονεκτήματα: "Luggage was lost from Vancouver to Seattle with absolutely no communications and I had to chase it's whereabouts the next day"
Πλεονεκτήματα: "Didn't have much good with air canada. Some of the worst customer service I've experienced. Flight was fine."
Μειονεκτήματα: "Boarded an hour late, made us miss our layover even though they said they were holding our following flight to Tokyo. The both of us along with 10 others on our flight got to the gate 10 minutes after the flight was supposed to leave and they wouldn't let anyone on. Missed the first day of our honeymoon trip along with unrefundable hotel fees. I travel a lot and never had an experience like this before."
Πλεονεκτήματα: "They took off and landed on time"
Πλεονεκτήματα: "I accidentally left my tablet behind when I disembarked. The crew located it and brought it to me speedily while I waited in the baggage area. I'm truly grateful and impressed. All of the flight crew were delightful and thoughtful."
Μειονεκτήματα: "The flight from Vancouver to Seattle on the 31st of July was delayed by two and a half hours, the return flight on August 5 topped that by one hour resulting in a delay of more than three and a half hours and a missed connection flight to Port Hardy. I had to stay in Vancouver over night and my husband had to pick me up in Campbell River. This meant a car drive to and back Campbell River of six hours instead of one hour to Port Hardy."
Μειονεκτήματα: "I paid for a flight on a Lufthansa plane, not an Air Canada plane. There was a two hour delay on the flight that I was not informed about. There was also no organization for boarding the plane, and you had two flights going to the same place boarding at the same time."
Πλεονεκτήματα: "The flight was less than an hour. So I don't expect anything."
Μειονεκτήματα: "There could be a better snack..."
Πλεονεκτήματα: "Crew was great!"
Μειονεκτήματα: "Why is there no TV?"
Μειονεκτήματα: "Way too many delays and lost our baggage."
Πλεονεκτήματα: "The crew was great!!"
Μειονεκτήματα: "Would be nice to have access to WIFI for free to use communication apps like Whatsapp and Messenger, also a larger selection of free entertainment would be nice. I find it very disappointing that there is a fee to select a special meal such as vegan or kosher, the breakfast meal was also mediocre"
Μειονεκτήματα: "Boarding was done through a shuttle to the tarmac where the plane was parked. This eliminated the advantage of having boarding priority which was important since one person in our party had mobility issues."
Μειονεκτήματα: "No vegetarian option for second meal. No wifi at all, only one movie available to watch...Otherwise you have to pay. Most long-haul flights have a wide selection of movies available for free."
Πλεονεκτήματα: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Μειονεκτήματα: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"
Μειονεκτήματα: "The check-in process was completely unorganized and chaotic. There should have been 7 counters open for check-in, but only 4 were available for flights leaving around the same time. One of the flights was cancelled and nobody knew which line to use as the check-in employees provided no information."
Μειονεκτήματα: "Left on the runway for hours"
Μειονεκτήματα: "Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company."
Πλεονεκτήματα: "The flight attendants were very nice."
Μειονεκτήματα: "1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol."
Πλεονεκτήματα: "The boarding was smooth and efficient. We left and landed on time."
Μειονεκτήματα: "One of the flight attendants was crabby and didn't want to provide a drink for my husband and myself, so we just dealt with a different attendant."
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "No leg room."
Πλεονεκτήματα: "The cabin crew was friendly and helpful. The seats on the plane are nice and wide, plenty of leg room."
Μειονεκτήματα: "We left from the far end of the terminal, and there was no gate. The one shop for buying a beverage and magazine there was closed. The supposedly more comfortable seats are not that great for a short person. The food and drink on board was fine but nothing special."
Πλεονεκτήματα: "We arrived safely."
Μειονεκτήματα: "This cheap airline packs in the passengers like sardines, then randomly charges them for the weight of their carryon luggage; the staff are rude; the boarding process was completely bungled; and for any good food or entertainment the passengers are again charged extra. I am never flying with Condor again!"
Μειονεκτήματα: "The distance between seats is so ridiculously small that I wonder how Condor can get away with that without getting sued. otherwise okay, but I won't recommend Condor to anybody unless they are extremely short."
Πλεονεκτήματα: "Knowing they were going to miss my connection, they accepted the booking anyway, out of pure greed and complete disregard for my wellbeing. When I missed my connection in FRA they rebooked me on FRA-YVR-YYZ. That’s a day in a hotel then flying half way around the world to save them a buck. Terrible airline and I’ll never fly them again."
Μειονεκτήματα: "Frankfurt was a mess. The gate wasn't announced till shortly before boarding. The gate had it's own security line which was inefficient. Plane ended up leaving an hour late because >100 people were still stuck in security. No vegetarian options for food."
Πλεονεκτήματα: "On time, clean, nice crew. Able to sleep"
Μειονεκτήματα: "Crammed seating space, hard seats. Music entertainment was good. Have to pay for movies"
Πλεονεκτήματα: "food dinner good staff was wonderful"
Μειονεκτήματα: "the seats in economy are like a straight jacket ..i cant even bend over to pick something up if i drop it... i will not book with Condor again if i dont have to."
Μειονεκτήματα: "Condor needs to become faster with technology."
Πλεονεκτήματα: "This flight was a little more challenging. The flight was delayed by 3 hours. I do appreciate thought that the Condor airline made the necessary arrangements to ensure their passengers can make the connection to their final destination even though we landed past the time we were to make our next connection. They too care of making sure to secure another flight for the passengers who missed their first connection. Great job. I made it back home the same day."
Πλεονεκτήματα: "There was little to like except that the crew was friendly and helpful."
Μειονεκτήματα: "The headline says it all, the plane was cramped and uncomfortable, we had 2 old movies to watch in 11 hours, and they lost our bags and still haven't found them after 2 days - it's been a rough start to our honeymoon and the online/phone support to find our bags has not been good."
Πλεονεκτήματα: "Was more comfortable then I expected. Some of the crew was really friendly, while some were not."
Μειονεκτήματα: "One crew member filled the drinks about halfway out of our 100ml cups on a 11 hour flight and the plane was insanely dry on the flight. No idea why they'd skimp on water for passengers."
Πλεονεκτήματα: "Cabin crew was wonderful."
Μειονεκτήματα: "I paid extra for more leg room but then didn't get it and In fact my husbands seat hadn't been switched to sit next to me even though I had booked that online through condors website. Absolutely no leg room for tall people- insane for such a long flight and this is the main reason I will never fly condor again. Also think it's ridiculous to pay for movies on such a long flight."
Πλεονεκτήματα: "Staff was great comfort level good"
Μειονεκτήματα: "Food was ok. Entertainment old and limited"
Μειονεκτήματα: "Rude crew members were the worst part. Mainly one guy. All the women were very sweet."
Πλεονεκτήματα: "This is a new service out of New Orleans which I found very convenient and efficient. Smooth flight and good, attentive crew."
Μειονεκτήματα: "Communication regarding reservations and follow-up check-in was not very easy. Also at the airport when I stopped and asked a Condor employee for directions to locate my connecting flight, her initial response was curt --that she could not help me as she was in the process of boarding passengers -- although there was no one but her there. She then directed me elsewhere."
Μειονεκτήματα: "I did not like that my flight with Air Dolomiti did not leave on time."
Πλεονεκτήματα: "direct flt from Minneapolis to Frankfurt Friendly"
Μειονεκτήματα: "seating is crowded movie choices limited"
Μειονεκτήματα: "Too cold in the plane."
Πλεονεκτήματα: "Being fed. Attentive flight attendants. In-flight entertainment. Phone chargers"
Μειονεκτήματα: "Our first leg of the trip was canceled by CONDOR. We had to frantically get help from a general ticket counter for our flight from Rome to Frankfurt. It was an epic ending to a horrible flight experience. Because our flight to Rome was beyond awful, we asked for a free seat upgrade and were told that they are unable to do that. They have zero customer service and don't seem to care about the customers at all."
Μειονεκτήματα: "we needed more leg room."
Μειονεκτήματα: "The crew did not give to me my dinner and my breakfast until I ask, deSpite they do it with all the passenger. With the breakfast one of the girl saw me without a food and she did not offer it me!"
Πλεονεκτήματα: "Friendly staff, good food and clear information."
Μειονεκτήματα: "The flight was not with Lufthansa. It was with Condor, and they seem not to know very much about customer service. I get that the airport industry doesn't work based on customer service, but still."
Πλεονεκτήματα: "Helpful and polite crew, new and clean plane. Standard meals were ok (nothing special) but special order meals where a little better"
Μειονεκτήματα: "Tight seats (economy class), fairly basic plane setup, delayed flight (~2:50 mins)"
Πλεονεκτήματα: "Crew were all super polite and friendly"
Πλεονεκτήματα: "The staff was accommodating when things went wrong"
Μειονεκτήματα: "The seats are very small especially when people recline. The need to request special meals for allergies ahead of time was not clear and there are very few snacks of any substance to purchase. The check in process and security process at Frankfurt are one of the least efficient I've ever seen."
Πλεονεκτήματα: "appreciated the attentiveness"
Μειονεκτήματα: "More options for movies. Perhaps newer listings. Only two kids movies."
Πλεονεκτήματα: "The flight time from Portland was blissfully short at approximately 10 hours."
Μειονεκτήματα: "Seating was cramped, plane was full and food quality left much to be desired. I'm sensitive to wheat. Pasta was a main course, with dinner roll (of course) and the other meal was equally 'carby'. On return flight, I took the precaution of buying food in the terminal and bringing it on board with me."
Πλεονεκτήματα: "Flight time was shortened by 1.5 hrs!"
Μειονεκτήματα: "Distance between seats was short and my knees touched the seat in front"
Πλεονεκτήματα: "Good value for semi-business class to FRA and they let you book each way separately Now an alliance partner with Alaska Good food"
Μειονεκτήματα: "Flight does not depart until late evening so everyone's tired and sleepy. Departure was delayed because of lack of cleaning people Condor Website is cumbersome"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lost luggage, late flight."
Πλεονεκτήματα: "Delayed... now canceled"
Πλεονεκτήματα: "Customer service was great. The flight was pleasant and inexpensive."
Μειονεκτήματα: "If I had to say something negative, I would say I didn't like that much of the information was in German, although it was a German airline."
Μειονεκτήματα: "Plane was 'old' and entertainment was terrible. Needed to bring my own entertainment."
Πλεονεκτήματα: "It got me there."
Μειονεκτήματα: "Tightest seat I've flown in so far (which includes 6 prior trips to Europe and back)"
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "No free alcoholic drinks, only two movies in the free selection, needed to check in directly at the gate"
Μειονεκτήματα: "paying for entertainment???? that is ridiculous. Seats are uncomfortable for everybody. Some of the staff is not very friendly, i think that condor is not not going to be an option in the future for me or my family."
Πλεονεκτήματα: "Courteous crew"