Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "It was okay"
Πλεονεκτήματα: "Yes crew was good. But the seats being economy, were very congested having very less leg space."
Μειονεκτήματα: "Can't say."
Πλεονεκτήματα: "Entertainment in plan .. airport facilities"
Μειονεκτήματα: "Staff in chick in only no staff .. staff in plan ignoring most of passengers except the rude passenger to stop fighting"
Μειονεκτήματα: "Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position."
Πλεονεκτήματα: "Crew were rushed. Wifi didn't work. Lost my luggage on one flight!"
Πλεονεκτήματα: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Be on time. Flight delay was ~3hrs. Flight operated by Fly Dubai and eve though my ticket was with Emirates got charged for coffee and water!!!"
Μειονεκτήματα: "The boarding process needs improvement. The crew should be more friendly. And, there needs to be more movies and TV shows."
Πλεονεκτήματα: "The entertainment because it had almost everything."
Μειονεκτήματα: "Flying for the first time.I think everything was excellent."
Πλεονεκτήματα: "Overall flight was good."
Μειονεκτήματα: "Flight attendants were helpful but didn’t smile much as I see with other airlines."
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Πλεονεκτήματα: "Cabin crews was a good helper"
Πλεονεκτήματα: "Everything was great!"
Μειονεκτήματα: "Food was pretty bad."
Πλεονεκτήματα: "Great crew. Not so good food. flat bed is a blessing. sleep throughout the flight."
Μειονεκτήματα: "when i asked for lunch they said it will be served in 20mins and i got it after 50 mins i was very hungry"
Πλεονεκτήματα: "Service is very excellent."
Μειονεκτήματα: "food and long layover"
Μειονεκτήματα: "food and luggage restrictions. Only one carry-on"
Πλεονεκτήματα: "Every one was very friendly"
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Πλεονεκτήματα: "Internet check in, saves time and paper!"
Μειονεκτήματα: "The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self..."
Πλεονεκτήματα: "This flight was shorter so didn't have any problem and there were veggie options for food."
Μειονεκτήματα: "That I was again stuck in the middle seat after requesting an aisle."
Πλεονεκτήματα: "Excellent service by staff.Food is superb. Overall happy experience."
Πλεονεκτήματα: "Service from staff"
Μειονεκτήματα: "One toilet was not in service and another ran out of water in the sink!"
Πλεονεκτήματα: "Tons of movies!"
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Professional and courteous behaviour"
Πλεονεκτήματα: "Love it. Classy flight attendants, great service."
Μειονεκτήματα: "Crying baby"
Πλεονεκτήματα: "The service we received from crew was excellent"
Μειονεκτήματα: "Actually we enjoyed everything about emirates"
Μειονεκτήματα: "Emirates should have contacted me about my missing bag which they didn't contact me yet. Not sure where my bag is as of now"
Πλεονεκτήματα: "Everything was excellent, the food the service"
Μειονεκτήματα: "Service was bad."
Πλεονεκτήματα: "Friendly staff, great selection of entertainment!"
Μειονεκτήματα: "There was nothing to not like"
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Πλεονεκτήματα: "Attentive flight crew and spacious interior"
Μειονεκτήματα: "Food, food and food"
Πλεονεκτήματα: "Excellent service in flight and nice food"
Μειονεκτήματα: "Not a single thing. Emirates is terrific!"
Πλεονεκτήματα: "Excellent on board!"
Μειονεκτήματα: "Everything was good!"
Πλεονεκτήματα: "Very Classy all around!"
Πλεονεκτήματα: "Very good service I love it"
Πλεονεκτήματα: "Same comments as above."
Μειονεκτήματα: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Μειονεκτήματα: "Leg space too less. Cramped seats"
Πλεονεκτήματα: "A few of your flight crew were very nice and apologized for conditions. Free wine."
Μειονεκτήματα: "Pissed poor equipment, awful food if that's what you call it, cramped environment. And the fact that on both out going and incoming flights I had things stolen from the over head compartments."
Πλεονεκτήματα: "A380 was superb. Really enjoyed being on-board of that aircraft"
Μειονεκτήματα: "Dubai - Cebu leg. They managed to lose my suitcase and my understanding is that was done since the flight was full. I would appreciate if they didn't leave my suitcase in Dubai."
Πλεονεκτήματα: "Crew is attentive and helpful. Seats are comfortable in economy class. Bathrooms are well equipped and generally speaking clean. Meals are good quality."
Μειονεκτήματα: "I would change the snack in the flight Milan to JFK. instead of the pizza pesto, I would offer fruit options or regular breakfast food although it is a snack."
Μειονεκτήματα: "Our Emirates flight was delayed for 21 hours. They didn't have enough non-vegetarian meals, we were forced to eat vegetarian breakfast and lunch throughout our inbound flight."
Πλεονεκτήματα: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Μειονεκτήματα: "Swiss perfect as always, Barcelona ground worker disaster, as always...."
Πλεονεκτήματα: "Great flight"
Πλεονεκτήματα: "The crew were very good. Seats were small."
Πλεονεκτήματα: "The crew was friendly and helpful."
Πλεονεκτήματα: "Good AC - very important, calm and nice atmosphere. Very friendly staff."
Μειονεκτήματα: "Great customer service"
Πλεονεκτήματα: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Μειονεκτήματα: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."
Μειονεκτήματα: "No entertainment. Food was bad."
Μειονεκτήματα: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."
Πλεονεκτήματα: "The crew was excellent, the food was very good as well as the entertainment"
Πλεονεκτήματα: "They had many snacks and meals. And the meals were very good. Staff was very friendly."
Μειονεκτήματα: "Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Πλεονεκτήματα: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Πλεονεκτήματα: "On time and a lot more roomy then the flight from New York to Zürich"
Μειονεκτήματα: "There were no TV screens to play games or watch shows"
Μειονεκτήματα: "The flat bed is narrow and VERY hard."
Πλεονεκτήματα: "staff was very nice"
Μειονεκτήματα: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Πλεονεκτήματα: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Μειονεκτήματα: "A little tight in economy and i am short"
Πλεονεκτήματα: "Everything was as accommodating as possible."
Πλεονεκτήματα: "Flight is conformable.. Crew was fine."
Μειονεκτήματα: "experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."
Πλεονεκτήματα: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Μειονεκτήματα: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"
Πλεονεκτήματα: "Excellent organization, food and entertainment. Impeccable service."
Μειονεκτήματα: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."
Πλεονεκτήματα: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Μειονεκτήματα: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."
Πλεονεκτήματα: "The flight was smooth; Attendants were nice and everything worked according to schedule"
Πλεονεκτήματα: "They are the best airline flying to Boston."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Μειονεκτήματα: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."
Πλεονεκτήματα: "The chocolate"
Μειονεκτήματα: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Πλεονεκτήματα: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."
Πλεονεκτήματα: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Πλεονεκτήματα: "The new aircraft"
Μειονεκτήματα: "Lavatory wasn't clean enough"
Μειονεκτήματα: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"
Πλεονεκτήματα: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Μειονεκτήματα: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Μειονεκτήματα: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."
Πλεονεκτήματα: "Your crew is amazing."
Πλεονεκτήματα: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Μειονεκτήματα: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"
Πλεονεκτήματα: "Service ok"
Μειονεκτήματα: "Horrible food, tvs didn't work, crowded."
Μειονεκτήματα: "Same as above."
Μειονεκτήματα: "People who handle Swiss"
Μειονεκτήματα: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."
Πλεονεκτήματα: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "Swiss airlines was amazing"
Μειονεκτήματα: "They were very nice attentive"
Μειονεκτήματα: "We didn't had entertainment"
Πλεονεκτήματα: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Μειονεκτήματα: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Μειονεκτήματα: "Really nice meal with Aegean airlines."
Πλεονεκτήματα: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Μειονεκτήματα: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Πλεονεκτήματα: "Ground crew and cabin crew were very helpful and efficient"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "crew was great and flight was on time"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "Ease of boarding and crew"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Μειονεκτήματα: "I went in the end of March still a little cold."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Πλεονεκτήματα: "This flight was great."
Μειονεκτήματα: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Πλεονεκτήματα: "The food and the crew"
Πλεονεκτήματα: "Boarding was expedited using two entries."
Μειονεκτήματα: "We were delayed an hour."
Πλεονεκτήματα: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Μειονεκτήματα: "Cold on the plane"
Πλεονεκτήματα: "Boarding was quick and easy, painless and the flight was on time"
Μειονεκτήματα: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Μειονεκτήματα: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."
Πλεονεκτήματα: "On time and good service"
Μειονεκτήματα: "A big delay."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Μειονεκτήματα: "baggage fees were totally unreasonable high"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Wow, the free meal was awesome. My new favorite airline."
Μειονεκτήματα: "Not a very organized airline from what I can tell. Check-in line took forever and was only staffed by 1 person. Although, this is generally true of most things in Greece (sorry to say) as the companies are simply not as efficient as those in bigger countries."
Μειονεκτήματα: "Usually this airline makes up for its old planes, poor food, dirty lavatories, etc. by having the nicest and most helpful crew. On this occasion, the crew were surly and unhelpful"
Πλεονεκτήματα: "Professional, organized, clean and on time"
Πλεονεκτήματα: "Pretty good service from the crew. That's about it."
Μειονεκτήματα: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Πλεονεκτήματα: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Μειονεκτήματα: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."
Πλεονεκτήματα: "Nice airline but busy"
Μειονεκτήματα: "Airport was hot"