Πλεονεκτήματα: "The crew was excellent."
Μειονεκτήματα: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Πλεονεκτήματα: "Crew were very gracious and kind."
Μειονεκτήματα: "Food not as good as before"
Μειονεκτήματα: "Entertainment and access to Wifi"
Πλεονεκτήματα: "Serve customers with a smile"
Μειονεκτήματα: "Better tasting meal packages served at economy cabin"
Πλεονεκτήματα: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Μειονεκτήματα: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Πλεονεκτήματα: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Μειονεκτήματα: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Πλεονεκτήματα: "The staff was amazing"
Μειονεκτήματα: "The seat covers looked worn and dirty. Needs an upgrade."
Πλεονεκτήματα: "Crew is attentive to our needs"
Πλεονεκτήματα: "Movies selection is great. Seating space is comfortable."
Μειονεκτήματα: "Boarding process could’ve been smoother"
Πλεονεκτήματα: "Crew was okay"
Μειονεκτήματα: "Did not get the food I chose. Seats were not clean and clumsy"
Πλεονεκτήματα: "Food, Entertainment."
Μειονεκτήματα: "Harder than usually landing"
Πλεονεκτήματα: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Μειονεκτήματα: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
Πλεονεκτήματα: "I like everything in Singapore airlines"
Πλεονεκτήματα: "Overall good"
Μειονεκτήματα: "Boarding needs better management."
Πλεονεκτήματα: "See above"
Μειονεκτήματα: "See above"
Μειονεκτήματα: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Πλεονεκτήματα: "Service was excellent, always with a smile."
Πλεονεκτήματα: "Seating was spacious, crew was attentive. Boarding was efficient."
Μειονεκτήματα: "The food choice was not pleasing to me."
Πλεονεκτήματα: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Πλεονεκτήματα: "Everything else"
Μειονεκτήματα: "Food was less than marginal"
Πλεονεκτήματα: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Πλεονεκτήματα: "Nice and attentive crew"
Μειονεκτήματα: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Πλεονεκτήματα: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Πλεονεκτήματα: "The staff were so friendly and helpful."
Πλεονεκτήματα: "Great experience"
Μειονεκτήματα: "Seating arrangement was bad"
Πλεονεκτήματα: "Crew members were very friendly n helpful."
Πλεονεκτήματα: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Πλεονεκτήματα: "Service from Singapore airlines"
Πλεονεκτήματα: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Μειονεκτήματα: "It would be great it the seats were leather so that plane would feel more cleaner."
Πλεονεκτήματα: "Everything great personnel"
Μειονεκτήματα: "My Vegan meal was terrible."
Πλεονεκτήματα: "Liked everything from service to comfort"
Πλεονεκτήματα: "Not much turbulence"
Πλεονεκτήματα: "Overall just a really great experience."
Μειονεκτήματα: "Nothing negative to report."
Μειονεκτήματα: "poor ground and inflight crews hospitality poor food quality poor food variation"
Πλεονεκτήματα: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Μειονεκτήματα: "I didn't care much for the meals, but my husband loved them."
Πλεονεκτήματα: "Everything is excellent!"
Μειονεκτήματα: "Extremely cramped flight in regular Economy."
Πλεονεκτήματα: "everything, excellent job"
Πλεονεκτήματα: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
Πλεονεκτήματα: "Great service, great experience."
Μειονεκτήματα: "I liked it all."
Πλεονεκτήματα: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Μειονεκτήματα: "Wifi cost 12 bucks and hour."
Πλεονεκτήματα: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Μειονεκτήματα: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
Πλεονεκτήματα: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Πλεονεκτήματα: "Leg room in economy is good, even for tall people. Food was actually quite good."
Μειονεκτήματα: "Two of our family's seats would not recline, although they were not near an exit row."
Πλεονεκτήματα: "Crew was attentive and nice."
Μειονεκτήματα: "Cabin was beat up and worn out."
Πλεονεκτήματα: "Great food!!"
Μειονεκτήματα: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "In-flight system had some problems and seats seemed a bit uncomfortable"
Μειονεκτήματα: "Advertised October Pink products but did not have them for breast cancer support"
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "In flight complimentary food and drink service could have been better."
Πλεονεκτήματα: "Late departure, dirty, staff not friendly."
Πλεονεκτήματα: "Great food and friendly crew."
Μειονεκτήματα: "Seatback system was old and not very functional."
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Μειονεκτήματα: "Not to be late ,and not to loose my luggege"
Πλεονεκτήματα: "The crew was friendly!"
Μειονεκτήματα: "Once again no vegetarian options."
Πλεονεκτήματα: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "Air France personnel is always really helpful"
Μειονεκτήματα: "Food and comfort in short haul are not the best - but the flight is short..."
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Πλεονεκτήματα: "Crew was very nice. Food was good and tasty."
Μειονεκτήματα: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Πλεονεκτήματα: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Πλεονεκτήματα: "Crew members"
Μειονεκτήματα: "Up to 1 hour late and they leaved my baggage in Paris"
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Μειονεκτήματα: "Arrived 5 hours late"
Πλεονεκτήματα: "It was only 2 hours"
Μειονεκτήματα: "Small plane, no movies"
Πλεονεκτήματα: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Πλεονεκτήματα: "Over all everything was great, except the bags check in"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Πλεονεκτήματα: "Food was good. Crew nice and professional."
Μειονεκτήματα: "Landing was not so smooth."
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Μειονεκτήματα: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Πλεονεκτήματα: "It was a wonderful flight and service . Hospitality and welcoming."
Μειονεκτήματα: "Nothing everything was amazing ."
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "Free snack and drinks. Good service."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "Cabin crew very friendly and caring."
Μειονεκτήματα: "Airport services and lounge are OK."
Πλεονεκτήματα: "The hostesses were very kind and nice"
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "Great people"
Μειονεκτήματα: "It was an hour late"
Πλεονεκτήματα: "No issues, quick trip, friendly staff, comfortable ride..."
Μειονεκτήματα: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Μειονεκτήματα: "Need improvements"
Μειονεκτήματα: "There was a delay of more than 1 hour."
Μειονεκτήματα: "Paid for extra leg room seats and didnt get them"
Μειονεκτήματα: "Bathroom s were dirty"
Πλεονεκτήματα: "The service was good"
Μειονεκτήματα: "At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge."
Μειονεκτήματα: "Entertainment was not working"
Πλεονεκτήματα: "Seat are too narrow, leg room was ok, plane temperature was too warm."
Μειονεκτήματα: "Flight take off was delayed by almost an hour."
Μειονεκτήματα: "We did order food vegetarian Jain but they didn’t provide that."
Πλεονεκτήματα: "Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones."
Μειονεκτήματα: "The foot rest in business class didn’t work, but the seat still reclined and was comfortable."
Πλεονεκτήματα: "The food and the comfortable seats"
Πλεονεκτήματα: "Food was very bad so much salted"
Μειονεκτήματα: "Make the food delicious not crabs"
Πλεονεκτήματα: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Μειονεκτήματα: "Crew was a little rude"
Πλεονεκτήματα: "Very well organized and efficient. Very friendly staff. Great service."
Μειονεκτήματα: "I paid for internet which constantly disconnected. Waste of money."
Πλεονεκτήματα: "Service Cleanliness Food"
Μειονεκτήματα: "Toilet needed lotion moisturizers"
Πλεονεκτήματα: "The flight took off and landed on schedule"
Μειονεκτήματα: "The food was not good but for a short flight, I was ok with waiting until I landed in Kathmandu to eat."
Πλεονεκτήματα: "I liked everything but I still could not find out if I was getting credit on the frequent flyer sustem"
Πλεονεκτήματα: "Friendly crew, comfortable business seating. Great choices of entertainment and great food."
Μειονεκτήματα: "Boarding process having everyone board together is messy. Should have people that need assistance and families with very young children board first. They need extra time to settle. Then board by zones starting with business class."
Πλεονεκτήματα: "The crew was very kind to my seatmate who needed help filling out some forms. Though they didn't speak her language they found someone nearby who could help."
Μειονεκτήματα: "The boarding process was a mess"
Μειονεκτήματα: "Carry on baggage space was very limited, or passengers were allowed to take more than they should. Also, the sitting and boarding at the Abu Dhabi airport was very insufficient for a full flight."
Πλεονεκτήματα: "On-bard meals and service"
Πλεονεκτήματα: "Same as Above"
Μειονεκτήματα: "Same as Above"
Πλεονεκτήματα: "It was a smooth flight."
Μειονεκτήματα: "No entertainment but only slightly over 1:30 so it wasnt that bad. Someone stole my cell phone and Vapor between Manila and Kuwait after my hand carry bag was checked in."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "The food was tasteless"
Μειονεκτήματα: "Food choices were limited"
Πλεονεκτήματα: "Good time Baggage smooth service"
Μειονεκτήματα: "Food Crew service"
Πλεονεκτήματα: "Kind of similar to Indian food if possible. Thanks"
Πλεονεκτήματα: "The planes are comfortable and the crew are all very nice and helpful! I had not read the carry-on baggage restrictions well and my bag ended up being just a little too big so it had to be checked. Although it wasn't a good situation for me, it was my fault and I appreciate that you hold to your policy!"
Πλεονεκτήματα: "Nothing special"
Μειονεκτήματα: "food and service."
Πλεονεκτήματα: "Just the movies"
Μειονεκτήματα: "They didn't offer any food you have to ask them for and when they brought food they gave me bad food. It was really horrible trip!"
Πλεονεκτήματα: "Great looking crew. Very professional"
Μειονεκτήματα: "Food service a little slow in business class"
Μειονεκτήματα: "The Food is bad."
Πλεονεκτήματα: "What is there not to like? Service, comfort, on-time performance, food, entertainment"
Πλεονεκτήματα: "overall service was good."
Μειονεκτήματα: "as an American, with LAX as my home airport, it was unfortunate that we were not told of where our baggage claim was. We arrived in the International terminal, however, our bags arrived in terminal 4 (American). I feel for the foreign traveler in this instance. A quick update to travelers before disembarking of the plane as to the location of where their luggage would be found would be nice."
Μειονεκτήματα: "Baggage ground staff behavior is very bad"
Μειονεκτήματα: "Seating was not so comfortable"
Μειονεκτήματα: "long walk at abu dhabi airport."
Πλεονεκτήματα: "Services n hospitality"
Μειονεκτήματα: "Washroom maintenance can be better."
Μειονεκτήματα: "Not enough servings of water. Tiny planes with little legroom"
Μειονεκτήματα: "Too uncomfortable seats as well as cleanliness and food can be improved with quantity and quality. Seats at the end of the plane always falls short of choice of food."
Πλεονεκτήματα: "The crew was curtious, flight on time, good and clean planes, met all expectations."
Πλεονεκτήματα: "Service in the Economy class was a nightmare. The air hostesses do not respond fast, take hours to get a glass of water and sometimes even don't bother to get you what you have asked for."
Πλεονεκτήματα: "Service and comfort"
Μειονεκτήματα: "Everything was great ... no complains"
Πλεονεκτήματα: "The crew was attentive and genuinely friendly / helpful."
Μειονεκτήματα: "Many passengers were rude, standing in the aisle near the entry to the restroom / galley area. The crew repeatedly asked them to sit and they would sometimes ignore then outright and other times sit for a short while only to get up once again. For me the seat cushion was a bit hard for such a long flight."
Πλεονεκτήματα: "Give more food options"
Πλεονεκτήματα: "Crew and service"
Μειονεκτήματα: "Small toilets, tighter seats"
Πλεονεκτήματα: "Flight was comfortable and the staff was attentive and friendly. The food was goiod and the seat spacious and comfortable."
Μειονεκτήματα: "Boarding was chaos in Abu Dhabi. Business class passengers were not given priority boarding and were forced to stand in long ques in the heat and to be squeezed into a bus with all the others. This happened both in my outbound and return flights. This meant queing in the heat out on the tarmac with the economy passengers."
Μειονεκτήματα: "Too cold in the airplane"
Μειονεκτήματα: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
Μειονεκτήματα: "Vegetarian food not that good."
Μειονεκτήματα: "I did not receive my bag on time. I landed in Bahrain at 9:45 pm and had to wait in Bahrain till 2:30 am to recieve my bag. Where I was supposed to be at home in Khobar by 11:30 pm."
Πλεονεκτήματα: "Great crew, Food."
Μειονεκτήματα: "Reduce baggage charges."
Πλεονεκτήματα: "The crew whas perfect, the seats comforted and the food whas good."
Πλεονεκτήματα: "The crew was nice. Service was excellent."
Μειονεκτήματα: "The upholstery can be improved."
Μειονεκτήματα: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."
Μειονεκτήματα: "Addis Ababa is chaos and not clean."
Πλεονεκτήματα: "Great crew!"
Μειονεκτήματα: "The delay time was too much for no proper reason"
Πλεονεκτήματα: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this."
Μειονεκτήματα: "The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful."
Μειονεκτήματα: "The delay was too much"
Πλεονεκτήματα: "Everything was great."
Πλεονεκτήματα: "Crew were nice"
Μειονεκτήματα: "Always delaying, catastrophic food."
Μειονεκτήματα: "Not very clean Several used towels noted in seat"
Μειονεκτήματα: "Boarding was a bit strange - everyone seated at the gate had to get up, leave the area, and then wait in line to have their passports checked before sitting back down in the same area. After that though, boarding was perfectly smooth & honestly one of the fastest I’ve seen!"
Μειονεκτήματα: "The entire flight was great!"
Μειονεκτήματα: "Airport facilities at Adis Ababa"
Πλεονεκτήματα: "The quality of the planes"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Waiting for customer service"
Πλεονεκτήματα: "The food was delicious"
Πλεονεκτήματα: "nothing was exceptional good."
Μειονεκτήματα: "luggage did not arrive. airport services were not good."
Πλεονεκτήματα: "The food was amazing and the plane is more comfortable and you can relax."
Μειονεκτήματα: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."
Μειονεκτήματα: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."
Πλεονεκτήματα: "Flight Attendants excellent and always smiling"
Μειονεκτήματα: "Should be able to select your own movie"
Μειονεκτήματα: "Checkin luggage did not get loaded onto the connecting flights at addis ababa. Had to wait two days for the next flight from addis ababa to gaborone botswana to receive our luggage. The ethiopian air office in gaborne was helpful straighteningbout the situation. I would fly ethiopian air again."
Πλεονεκτήματα: "Everything Kosher food was excellent"
Πλεονεκτήματα: "Meal service plentiful. They kept the bathrooms very clean"
Μειονεκτήματα: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Πλεονεκτήματα: "Great Price Excellent dinner in economy for such a short flight (1.45) Quick, friendly service"
Μειονεκτήματα: "Entertainment System is a tad bit outdated on this particular aircraft (737-8) but it was a shorthaul flight and their long haul flights have much better option. \ My seat - although in the exit row (with plenty of leg room) was uncomformable"
Πλεονεκτήματα: "The flight service"
Μειονεκτήματα: "The food was good"
Πλεονεκτήματα: "Crew and service"
Μειονεκτήματα: "On board entertainment was not up to date. Old movies. Little choice."
Μειονεκτήματα: "Airport in ADS was very basic. Was hard to find a descent toilet"
Πλεονεκτήματα: "nice movie but that's all"
Μειονεκτήματα: "chair and light broken. tasteless food. small screens"
Πλεονεκτήματα: "Absolutely nothing. The plane was hot, stuffy and very uncomfortable. The food was terrible and the staff was rude."
Μειονεκτήματα: "The staff, the food, the entertainment, the cabin being extremely hot, the plane being so incredibly old!!"
Μειονεκτήματα: "The entire flight was fully booked and plane full of people with bad hygiene whose smell was so offensive that I was nauseous. My friend and I were the only two Western people on the plane and forced to sit in the last row of the plane next to the toilets. Passengers were rude and pushed us during boarding, on the bus, and when leaving the plane. It was disgusting."
Μειονεκτήματα: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."
Πλεονεκτήματα: "Friendly crew very responsive."
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."
Πλεονεκτήματα: "hospitality food beverages"
Μειονεκτήματα: "duty free sales were very limited"
Πλεονεκτήματα: "It is ok the flight"
Μειονεκτήματα: "No comment"
Μειονεκτήματα: "I was suppose to stay on the flight in Hong Kong to continue to Ethiopia and they never made an announcement. I had a seat with a TV that did not work and it took over 30 mins for a flight attendant to respond."
Πλεονεκτήματα: "Was lucky to be able to get 3 seats in a row, so could sleep.. They were able to put me in 3 seats again on return, so all good for me... Crew nice, leg room decent, entertainment was fine... Movie choices were not best I've seen, but first world problem... Overall I would recommend.."
Μειονεκτήματα: "The return journey time from Dublin sucks... 6am flight, so u have to stay up all night pretty much... If they could change that, it would be amazing... Food not great, so you would be better off bringing your own stuff..."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Food seemed of poor quality."
Πλεονεκτήματα: "The guy I was sitting next to."
Μειονεκτήματα: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
Πλεονεκτήματα: "Boarding was quick, airport staff doing a great job, cabin crew friendly, entertainment just okay."
Μειονεκτήματα: "Poor variety of food, it's either take it or leave it! Make sure to order your food while booking or get ready to suffer!"
Μειονεκτήματα: "The food is terrible."
Μειονεκτήματα: "The food is terrible."
Πλεονεκτήματα: "Again, excellent service. Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Μειονεκτήματα: "Funny stop on way to runway where we seemed to take on more fuel was a little concerning."
Μειονεκτήματα: "Customer service was horrible. Cancelled a trip within 24 hours of booking but put me through hours of waiting on the phone for assistance and still charged a 300 dollar fee. Our ticket was somehow suspended BY THEM so we had to call an office in a different country to unsuspeND then we were able to cancel. No help at all and kept dodging responsibility and forwarding the problem to other offices. Would book a different airline to avoid unneeded stress."
Πλεονεκτήματα: "The inflight music (tons of awesome Ethiopian music, from jazz to pop) and solid Ethiopian beer."
Μειονεκτήματα: "The boarding process was cumbersome but I think that's because of the airport not the airline."
Μειονεκτήματα: "Flight delayed."
Πλεονεκτήματα: "The leg room"
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "Enjoyed buying extended leg room"
Μειονεκτήματα: "Water should be a standard on a 4 hour flight"
Πλεονεκτήματα: "Flight was short"
Μειονεκτήματα: "Seats are very tight if you are over 5’6"
Πλεονεκτήματα: "It was very good value for money."
Μειονεκτήματα: "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
Μειονεκτήματα: "Allow us to upgrade class"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "Overpriced drinks and snacks"
Μειονεκτήματα: "Music or movie will be good."
Πλεονεκτήματα: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Πλεονεκτήματα: "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
Πλεονεκτήματα: "Everything worked"
Μειονεκτήματα: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
Πλεονεκτήματα: "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
Μειονεκτήματα: "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
Πλεονεκτήματα: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
Πλεονεκτήματα: "comfortable seat"
Μειονεκτήματα: "No TV on plane"
Μειονεκτήματα: "Everything but the price. Worst customer service ever!!!"
Πλεονεκτήματα: "previous flight arrived a bit late but captain did his best to make up the time"
Πλεονεκτήματα: "Crew was cordial, helpful and patient."
Μειονεκτήματα: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
Μειονεκτήματα: "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
Πλεονεκτήματα: "QUIET ZONE"
Μειονεκτήματα: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
Πλεονεκτήματα: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
Μειονεκτήματα: "The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!"
Πλεονεκτήματα: "Early alert that flight was going to be 5 hours late."
Μειονεκτήματα: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
Πλεονεκτήματα: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
Πλεονεκτήματα: "On time. Service on board simple. Crews are friendly"
Πλεονεκτήματα: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Μειονεκτήματα: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
Πλεονεκτήματα: "Scoot upgraded to a bigger plane, and as a result had more empty seats"
Μειονεκτήματα: "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
Πλεονεκτήματα: "The spicey Korean noodles that can be purchased on board."
Μειονεκτήματα: "No leg room, but again I can't really complain on a 2.5 hour flight."
Μειονεκτήματα: "Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!"
Πλεονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Staff are courteous. Boarding was seamless. Flight itself and landing were steady."
Μειονεκτήματα: "Seats were uncomfortable. No free water on board."