Πλεονεκτήματα: "The crew was good."
Μειονεκτήματα: "The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight."
Πλεονεκτήματα: "The plane was nice."
Μειονεκτήματα: "The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean."
Πλεονεκτήματα: "Comfy seat."
Μειονεκτήματα: "The flight was delayed for more than an hour"
Μειονεκτήματα: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Μειονεκτήματα: "Infotainment system"
Πλεονεκτήματα: "Nice crew seamless flight"
Μειονεκτήματα: "Would be nice if the planes were air conditioned on the ground because they're very very hot and it didn't cool down much during the flight"
Πλεονεκτήματα: "Everything was fine and smooth"
Πλεονεκτήματα: "The food included veal."
Μειονεκτήματα: "Departure was 1 hour delayed."
Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Πλεονεκτήματα: "The entertainment was good and the crew was great."
Μειονεκτήματα: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."
Πλεονεκτήματα: "First time experience with Iberia. Very comfortable, friendly & good service."
Μειονεκτήματα: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."
Πλεονεκτήματα: "On time, polite, comfortable"
Πλεονεκτήματα: "Relatively cheap flight"
Μειονεκτήματα: "Zero legroom. My legs were in aisle."
Μειονεκτήματα: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"
Πλεονεκτήματα: "Plenty of space for a long flight, left and landed on time. Overall very pleased"
Μειονεκτήματα: "Only complaint is that there was not dairy-free friendly food option for either meal. I figured this would happen so I brought my own food and was glad I did"
Μειονεκτήματα: "Not enough place on board. Very poor company"
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Πλεονεκτήματα: "Everyone is doing his job correctly and nicely. Nothing special to add"
Πλεονεκτήματα: "Crew very nice"
Μειονεκτήματα: "Food terrible."
Μειονεκτήματα: "On time, food is ok."
Πλεονεκτήματα: "The food for sale was better than average"
Μειονεκτήματα: "The seats are by far the most constricted I’ve ever been in"
Μειονεκτήματα: "We were delayed two hours after boarding while the ventilation system was repaired. Some people got water...others not. We were the one not given water."
Πλεονεκτήματα: "No vegetarian option available"
Πλεονεκτήματα: "Pilot was great, soft landing, smooth takeoff"
Μειονεκτήματα: "Small seats"
Μειονεκτήματα: "I really enjoy flying in your airline"
Πλεονεκτήματα: "The flight was smooth."
Μειονεκτήματα: "They were very unhelpful in flight changes and schedule changes. I was very disappointed in all the travel agents we spoke with. They were all very unhelpful except for one lady who helped change our reservations. I will not be flying Iberia, British Airways, or Americans airlines ever again. My experience was terrible."
Πλεονεκτήματα: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."
Πλεονεκτήματα: "The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions."
Μειονεκτήματα: "Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats."
Πλεονεκτήματα: "Roomier plane than the one I took to Madrid."
Μειονεκτήματα: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."
Πλεονεκτήματα: "We were given opportunity to upgrade to business. Totally worth it"
Μειονεκτήματα: "Food was just ok"
Μειονεκτήματα: "Very pleased with overall service and hospitality"
Μειονεκτήματα: "Two food options were beef or beef. Unacceptable"
Πλεονεκτήματα: "On time and great service by crew"
Πλεονεκτήματα: "They solve the flight connection issue and move us to a direct flight."
Πλεονεκτήματα: "movie and tv show selection was great. Helped bide the time"
Μειονεκτήματα: "A little cramped for my legs."
Μειονεκτήματα: "Very limited room to move. Rather impersonal"
Πλεονεκτήματα: "Very comfortable and friendly crew."
Μειονεκτήματα: "They start boarding on time, but inexplicably kept people waiting on the jetbridge and did not allow anyone to actually pass through the airplane doors."
Πλεονεκτήματα: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"
Πλεονεκτήματα: "Good service. On-time"
Μειονεκτήματα: "I got a seat automatically, and I can´t selected a preferred one."
Πλεονεκτήματα: "Fine for what you paid for"
Πλεονεκτήματα: "Check in was easy. I received an email form the airline tell me where to go for my connection."
Μειονεκτήματα: "Very impatient flight attendant. She was really rude to me. Seats were very uncomfortable. The flight was held on the tarmac both departing and arriving to JFK. Botj creating a delay."
Πλεονεκτήματα: "Everything fine. Attendants very good"
Μειονεκτήματα: "Everything fine"
Μειονεκτήματα: "Waiting for luggage at JFK."
Πλεονεκτήματα: "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."
Μειονεκτήματα: "Cabin crew very unhelpful and unfriendly. Food terrible. Entertainment very lackluster and obscure."
Πλεονεκτήματα: "NOTHING !"
Μειονεκτήματα: "Boarding was a mess. Business was overbooked and Iberia's team at check-in totally clueless and hopeless. During the flight, crew was impolite and unhelpful. Finally, my seat was broken -- and had to be manually inclined."
Μειονεκτήματα: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."
Μειονεκτήματα: "Chicken was undercooked. No power outlets."
Μειονεκτήματα: "The chicken was undercooked."
Πλεονεκτήματα: "Crew were helpful"
Μειονεκτήματα: "Food was very poor with very limited choices and no entertainment system on this flight"
Πλεονεκτήματα: "Crew was very friendly and professional"
Μειονεκτήματα: "45 minutes late departure"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "They need to improve on thier inflight menu and the check-in and boarding experience"
Πλεονεκτήματα: "Punctuality in Punctuality"
Μειονεκτήματα: "Everything's is ok"
Μειονεκτήματα: "Airport Addis Ababa is chaos."
Πλεονεκτήματα: "Crew was helpful, everythinf fine"
Μειονεκτήματα: "The food was not so good. Bit cold.."
Πλεονεκτήματα: "Land crew attention was polite and nice"
Μειονεκτήματα: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"
Μειονεκτήματα: "Everything starting from the check in to on board restrooms"
Μειονεκτήματα: "USB connection was not working from my seat"
Πλεονεκτήματα: "Crew is friendly."
Μειονεκτήματα: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
Πλεονεκτήματα: "Crew was really great - helpful and kind."
Μειονεκτήματα: "Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk."
Πλεονεκτήματα: "Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average."
Πλεονεκτήματα: "Nice crew. Smooth flight :)"
Πλεονεκτήματα: "Very conformable and quiet."
Μειονεκτήματα: "Nothing very nice flight."
Πλεονεκτήματα: "crammed seats, meh food first experience with ethiopian, wasn't great"
Πλεονεκτήματα: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Μειονεκτήματα: "The food could have been better and the crew attention and assistance to the passengers."
Πλεονεκτήματα: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Μειονεκτήματα: "More entertainment options, the movies and TV shows offered are not varied or very good."
Μειονεκτήματα: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."
Μειονεκτήματα: "Always delaying, catastrophic food."
Μειονεκτήματα: "The entire flight was great!"
Πλεονεκτήματα: "The crew was professional yet very friendly. Everything was great. Enjoyed my trip"
Πλεονεκτήματα: "Amazingly smooth flight and landing."
Πλεονεκτήματα: "Auto-adjusting windows"
Μειονεκτήματα: "Understaffed. The plane looked and felt old. Food was sub-par."
Πλεονεκτήματα: "Staff very friendly"
Μειονεκτήματα: "Bathroom cleanliness"
Πλεονεκτήματα: "Ethiopian beer, a first for me -- not bad."
Μειονεκτήματα: "Where is the famous Ethiopian arabica coffee?"
Μειονεκτήματα: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"
Πλεονεκτήματα: "Awesome crew"
Μειονεκτήματα: "No electrical plugs"
Πλεονεκτήματα: "Comfort The crew is always so helpful."
Μειονεκτήματα: "Food did not agree with me again."
Πλεονεκτήματα: "Everything Kosher food was excellent"
Πλεονεκτήματα: "USB plug, nice TV/ entertainment"
Πλεονεκτήματα: "The flight service"
Μειονεκτήματα: "The food was good"
Πλεονεκτήματα: "Crew members were friendly, movie selection was good, food was nice as well"
Μειονεκτήματα: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."
Πλεονεκτήματα: "Crew and service"
Μειονεκτήματα: "On board entertainment was not up to date. Old movies. Little choice."
Μειονεκτήματα: "Airport in ADS was very basic. Was hard to find a descent toilet"
Μειονεκτήματα: "Check in was a mess in Ethiopia."
Μειονεκτήματα: "The entire flight was fully booked and plane full of people with bad hygiene whose smell was so offensive that I was nauseous. My friend and I were the only two Western people on the plane and forced to sit in the last row of the plane next to the toilets. Passengers were rude and pushed us during boarding, on the bus, and when leaving the plane. It was disgusting."
Μειονεκτήματα: "At Addis airport, they announced first that the trip got cancelled and postponed for another 7 hours. Then while lining up to change my ticket, I overheard people saying that the boarding is starting in 30 minutes and we have to rush to the gate. Then the gate number changed 3 times and the boarding time got delayed few times as well. It was a 5 stars chaos that trip!"
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."
Πλεονεκτήματα: "In entabe the way everything is done was very good the food on that day was not good"
Μειονεκτήματα: "My luggage was lost"
Μειονεκτήματα: "Comfort level and food."
Πλεονεκτήματα: "They made sure we had plenty to eat"
Μειονεκτήματα: "My entertainment system didn't work."
Μειονεκτήματα: "Horrible food selection, needs improvement"
Μειονεκτήματα: "Addis Airport is terribly organized and far too small for the volume of people they're pushing through it (which is probably the lead cause of the poor organization)."
Πλεονεκτήματα: "Friendly staff. Plenty of food and drinks."
Μειονεκτήματα: "Didn't like the music."
Μειονεκτήματα: "Ethiopian Air almost did not let me on the flight because I didn't have a return ticket through Ethiopian Air. Almost missed my flight, and was forced to purchase a return flight just so that I could make my flight. According to them, passport control would not let me into Cape Town without it, but customs never once asked for my return flight information."
Μειονεκτήματα: "Other travelers kept walking through our aisle, which was not an aisle. Therefore I was constantly getting bumped in the middle of the night waking me up. This area needs to be roped off to make other passengers walk around as to not disturb people sitting in that row. I arrived at my destination completely exhausted due to lack of sleep. Ethiopian Air provides horrible service."
Μειονεκτήματα: "Space and environment."
Πλεονεκτήματα: "Fast and efficient"
Μειονεκτήματα: "It was flawless, no improvements needed"
Μειονεκτήματα: "Very good flight and crew."
Πλεονεκτήματα: "Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined"
Μειονεκτήματα: "Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know."
Μειονεκτήματα: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"
Μειονεκτήματα: "Last minute switched plan causing much discomfort and confusion."
Μειονεκτήματα: "Nicer crew."
Μειονεκτήματα: "I missed the flight and was not allowed to board even though there was time"
Πλεονεκτήματα: "Crew was friendly, plane clean"
Μειονεκτήματα: "Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon."
Μειονεκτήματα: "The flight was an hour late with no announcements made in the terminal"
Μειονεκτήματα: "Late as per Vueling fashion"
Μειονεκτήματα: "The plane was late. The bus to the terminal was insufficient. The luggage was horribly late."
Πλεονεκτήματα: "All was ok"
Μειονεκτήματα: "Flight delayed and slow boarding"
Πλεονεκτήματα: "The crew tried well enough"
Μειονεκτήματα: "The main course"
Μειονεκτήματα: "I missed my flight and Vueling was not helpful"
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Πλεονεκτήματα: "No comment"
Μειονεκτήματα: "No coment"
Μειονεκτήματα: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."
Πλεονεκτήματα: "It was a very efficient flight. On time"
Μειονεκτήματα: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Πλεονεκτήματα: "Nice staff on board."
Μειονεκτήματα: ""I had to call" to add my OneWold frequent flyer number. Cleanliness could be improved. Information in Catalan, as we were flying to Catalonia."
Πλεονεκτήματα: "Crew was great and the seats were very comfortable."
Μειονεκτήματα: "Never had to take a bus to and from plane, so that was different."
Πλεονεκτήματα: "Fast trip"
Μειονεκτήματα: "No internet"
Πλεονεκτήματα: "Short flight and pilot seemed very comfortable during turbulence"
Μειονεκτήματα: "Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated.."
Μειονεκτήματα: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"
Πλεονεκτήματα: "Well organized boarding."
Μειονεκτήματα: "It got deleyed i missed a bus because of that. It goy delayed because of a error with some luggage from other flight thatbwas sent to that flight."
Πλεονεκτήματα: "Easy boarding and smooth flight."
Πλεονεκτήματα: "I was super tired and fell sound asleep before we even took off. When I woke up they were providing beverage service and the attendant was so sweet and quietly asked if I felt okay. I found that to be so sweet and like they were genuinely concerned."
Πλεονεκτήματα: "Ryanair, easyjet et al are the big fish in this pond, but the two times I've flown with vueling has been better than all my experiences with the others. Nice to see an airline whose staff looks like it actualy cares about customer service. Thanks a lot!"
Πλεονεκτήματα: "Comfortable chairs, clean airplane"
Μειονεκτήματα: "Flight attendant had a bit of an attitude. Bad day, perhaps."
Μειονεκτήματα: "Flight delayed but not announced. Gate changed but not announced. Slow and painful boarding process."
Πλεονεκτήματα: "Good cheap no frills price"
Μειονεκτήματα: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."
Πλεονεκτήματα: "Quick and easy, no frills, cheap flights, on time, great between Euro countries but not beyond. Newer airbusses with comfortable seats for short flights not long flights. just make sure you don't check bags, just carry on size. clean and cheap and easy, but don't expect more."
Πλεονεκτήματα: "The crew was nice and polite."
Πλεονεκτήματα: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Μειονεκτήματα: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Πλεονεκτήματα: "Short 2 hour flight"
Μειονεκτήματα: "Much too small space. Felt like a sardine."
Μειονεκτήματα: "The check in line was too long with too few attendants checking people in."
Πλεονεκτήματα: "staff, aircraft, service."
Πλεονεκτήματα: "Nice short flight! Nice crew!"
Πλεονεκτήματα: "Plane was clean and adequate seating"
Μειονεκτήματα: "Plane was scheduled to leave at 8:15 and suddenly was changed and we left at 7:45. Flight attendants then forced us to check our small carry on items despite being told they were for a wedding the next day. Subsequently the bags were lost and then found four days earlier. Fortunately, we found our baggage but had to improvise for the wedding. Airport lost and found said that happens all the time with Vuelling and a baggage claim stub should just be discarded as worthless."
Πλεονεκτήματα: "Better than expected. Great all around. Would use them again."
Μειονεκτήματα: "Nothing. Everything went smooth and no problems at all."
Πλεονεκτήματα: "It was fast"
Μειονεκτήματα: "A bit cramped in seating"
Πλεονεκτήματα: "We got to our destination smoothly and a few mins early."
Μειονεκτήματα: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."
Πλεονεκτήματα: "Everything , we loved !! The crew was amazing, always eager to serve and help, the food was good and the timing was perfect!!! :)"
Μειονεκτήματα: "Not much leg room."
Πλεονεκτήματα: "Everything was ok, there was no food or entertainment but it was a short flight so I wasn't expecting much"
Μειονεκτήματα: "I had no complaints"
Πλεονεκτήματα: "Cheap flight"
Μειονεκτήματα: "You had to pay fo water..."
Πλεονεκτήματα: "On time, Good landing, friendly staff"
Πλεονεκτήματα: "Flight was cheap"
Μειονεκτήματα: "Flight was delayed, then they de boarded at the wrong terminal and for 1hr didn't let us leave the terminal, then we had to go through security to leave the airport. Collosal fail!"