Μειονεκτήματα: "Nothing. Flight was amazing"
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "The crew was very kind"
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Πλεονεκτήματα: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Μειονεκτήματα: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Πλεονεκτήματα: "Newer plane, crew was amazing, seats were adjustable"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Comfortable seat, great crew."
Μειονεκτήματα: "Flight delayed, no USB port and no entertainment"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Can’t think of anything"
Πλεονεκτήματα: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Μειονεκτήματα: "Food quality was not so good."
Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"
Πλεονεκτήματα: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Μειονεκτήματα: "Everything was very good."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Μειονεκτήματα: "Boarding could be better"
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Πλεονεκτήματα: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Food and drink service"
Μειονεκτήματα: "Boarding pass facility"
Πλεονεκτήματα: "Enough space good wine and on time"
Πλεονεκτήματα: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "Everyone on the crew was very friendly, even for a short flight."
Πλεονεκτήματα: "Great crew—really great"
Μειονεκτήματα: "Entertainment screen hard to view. It’s low def. and not bright"
Πλεονεκτήματα: "Flashy new seats."
Μειονεκτήματα: "Flight delayed"
Μειονεκτήματα: "Free snack and tea and coffee"
Πλεονεκτήματα: "Crew was very friendly"
Μειονεκτήματα: "It was 45 min late so that needs fixing"
Μειονεκτήματα: "The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway"
Μειονεκτήματα: "The food needs some improvement!"
Πλεονεκτήματα: "We were downgraded from our Business class tickets to Economy Plus because the flight was overbooked. The journey and services were poor. This is for a business class passengers who paid full fair."
Μειονεκτήματα: "All problems mentioned above needs to be fixed. We are not flying BA again. We are done with you"
Μειονεκτήματα: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Πλεονεκτήματα: "3 food servings, ice cream, kids package"
Μειονεκτήματα: "Old screens, no usb chargers, old plane."
Μειονεκτήματα: "This was a really old plane. The screens were really small And was so scratched and messed up that it was almost impossible to use . I was never offered a choice of breakfast before I boarded and I could not get what I wanted. You do not offer enough space fo list all my comments. Very unfair"
Μειονεκτήματα: "Baggage delayed on arrival"
Πλεονεκτήματα: "Did not take it"
Πλεονεκτήματα: "We didn't crash."
Μειονεκτήματα: "Crew members seemed drunk and kept stepping on my foot that wasn't in the aisle and pumping into me, boarding was 2 hours late with no communication, food service was poor, hard to get water and disboarding was unorganized. I've taken many bad flights and this was by far the worst and most of is was the terrible attitudes and behaviors of the crew."
Πλεονεκτήματα: "Easy boarding, on-time departure, clean aircraft, friendly crew, decent food, free drinks."
Μειονεκτήματα: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."
Μειονεκτήματα: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."
Μειονεκτήματα: "No USB connection."
Πλεονεκτήματα: "Crew was friendly and efficient"
Μειονεκτήματα: "No free food or drinks"
Πλεονεκτήματα: "Price was reasonable"
Μειονεκτήματα: "They lost my luggage due to transfer"
Πλεονεκτήματα: "On time, great entertainment, friendly crew, good food, complementary ice cream:)"
Μειονεκτήματα: "Absolutely no leg room and I am regular woman passenger. It was really uncomfortable for the 2 tall young men to my left and right."
Μειονεκτήματα: "Seats were too small..tight fit."
Πλεονεκτήματα: "British Airways has definitely got their act together it was a brilliant flight and the service was excellent it was a pleasure to see."
Πλεονεκτήματα: "The staff"
Μειονεκτήματα: "We got delayed for 2h. Also,I traveled with BA before and I received an eye sleeping mask and a thooth brush, but this time those items were not provided. The blanket was smelling quite bad."
Πλεονεκτήματα: "Boarding, friendly people in London and Hamburg"
Μειονεκτήματα: "Flight attendants, plane, food"
Πλεονεκτήματα: "The re-routed , 5 hr late, flight (to Gatwick) was comfortable but we were left to track down BA reps to get a hotel voucher at 01:30 with the airport shut down."
Μειονεκτήματα: "Abandoned at Gatwick after midnight."
Πλεονεκτήματα: "Overall flight experience was average. Crew was friendly."
Μειονεκτήματα: "American Airlines always use those old Boeings for flights between Paris and the US. They look so old inside. No modern entertainment. They still have those small screens on the ceiling. No individual entertainment stations. And seats are not comfortable."
Πλεονεκτήματα: "Much more space than on American Airlines,"
Μειονεκτήματα: "I would think that for over $1,000 I should not have had to pay for food or drink!!!!!"
Πλεονεκτήματα: "Modern plane, great crew"
Μειονεκτήματα: "Free seat next to me, kept getting filled by unassigned passengers, cramping my situation. One old lady took the seat & was snoring."
Πλεονεκτήματα: "Everything. Professional staff."
Πλεονεκτήματα: "Crew, comfort, entertainment, food. All excellent"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Comfortable and classy."
Μειονεκτήματα: "No comment"
Μειονεκτήματα: "food was not good."
Πλεονεκτήματα: "Staff, service, punctual everything superb!!!!"
Πλεονεκτήματα: "Flight was on time , service was great!"
Πλεονεκτήματα: "The crew was very professional and flight was uneventful after short delay due to Heathrow ground support equipment issues."
Μειονεκτήματα: "For a B747 we expected more comfortable and roomier seating"
Μειονεκτήματα: "Iberia airlines, operating for BA, refused to honor the tickets we had bought via Airfare .com. Would not let me fly!!!!!!! After several hours they found a way to put us on a later flight--got in late, had to stay overnight in Orlando. Don't understand!!!! Wife and I are in 70's--spent 22 hours trying to get home!!!"
Μειονεκτήματα: "We didn't make this flight"
Μειονεκτήματα: "The only International flight I ever paid extra for one 2nd baggage. That took away my savings on ticket, and never going to fly on British airways as long as they charge for 2nd checked in baggage."
Πλεονεκτήματα: "Crew was so professional and friendly Plane up to date and comfortable Food was good"
Μειονεκτήματα: "flight was cancelled and they abandoned us"
Πλεονεκτήματα: "I liked everything about the service."
Πλεονεκτήματα: "Everything was first-rate"
Μειονεκτήματα: "The inflight movie service is, in our opinion, worthless because of the noise. If you had closed captions available that would work."
Πλεονεκτήματα: "No turbulence!!!"
Μειονεκτήματα: "Online check in was not available on 4 international flights, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."
Πλεονεκτήματα: "Free drinks!"
Μειονεκτήματα: "No new movies!~"