Μειονεκτήματα: "Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though."
Πλεονεκτήματα: "They were smiling and very welcoming"
Μειονεκτήματα: "The best"
Μειονεκτήματα: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."
Πλεονεκτήματα: "There were so many refreshments and meals for just a 6.5 hour flight. The movie selection was great."
Μειονεκτήματα: "Some of the attendants could have been friendlier, but overall they were very available and helpful."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Μειονεκτήματα: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"
Πλεονεκτήματα: "Very clean cabin, crew efficient and friendly"
Μειονεκτήματα: "The sweet pastry is horrible, please bling back the cheese sandwich/ or similar."
Πλεονεκτήματα: "There were many comforts to the plane even in economy."
Μειονεκτήματα: "There is little leg room in economy for someone over 5’11”"
Πλεονεκτήματα: "Food and boarding process"
Πλεονεκτήματα: "The boarding process was well organized and fast."
Πλεονεκτήματα: "Direct from SJC, not crowded"
Μειονεκτήματα: "Guy in front of me was reclined whole time and very little room like that."
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "Service. Crew genuinely cared about passengers.Well done."
Μειονεκτήματα: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"
Πλεονεκτήματα: "I love that I only had to take 2 planes I will buy this way again"
Πλεονεκτήματα: "Big airplane:)"
Μειονεκτήματα: "I like Lufthansa but but I was on standby this is stressful this I don’t like. Over book I’m sorry but service awesome"
Μειονεκτήματα: "There really wasn’t any food on such a short flight so I’ll neither penalize or reward them on that"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "The food was excellent"
Πλεονεκτήματα: "Great, polite, and well dressed flight attendants. All flight attendants treated us with care, they were kind, and provided exceptional service."
Πλεονεκτήματα: "I am 6’3”. But I am also cheap. So I like being able to fit in an economy seat with more room than other airlines. Believe me, an inch or two makes all the difference."
Πλεονεκτήματα: "No food was served. requested vegetarian food never came thru"
Μειονεκτήματα: "Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom."
Πλεονεκτήματα: "Multiple bathrooms located downstairs. Modern new plane"
Μειονεκτήματα: "Movies were old. No real new releases. Food was terrible"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "My booking and ticketing went very well Lufthansa was great"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Clean plan, attentive attendants, flight was delayed 15 minutes but notified us promptly."
Πλεονεκτήματα: "Flight attendants very nice and efficient"
Μειονεκτήματα: "Flight was delayed and LH had booked too tight a connection (55 minutes) so we missed our flight and had to stay overnight. I was unable to check in on line due to bad wifi and was assigned the last row of seats that don't recline."
Πλεονεκτήματα: "Gave us snacks when flight was delayed"
Μειονεκτήματα: "Flight was delayed Entertainment app didn't work"
Πλεονεκτήματα: "Hasn't happened. Still waiting."
Πλεονεκτήματα: "Everyone are friendly thank you"
Πλεονεκτήματα: "Comfortable, timely and pleasant overall."
Μειονεκτήματα: "Seat was very narrow"
Μειονεκτήματα: "seats are too narrow"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "No ventilation on some terminals toilet economy class."
Μειονεκτήματα: "Reserved seats, and the switched them. Had horrible seats."
Πλεονεκτήματα: "We made our transfer"
Μειονεκτήματα: "Our airplane was assigned a remote parking space instead of main terminal but our bus came quickly to main terminal and we made our transfer and through customs in an hour"
Πλεονεκτήματα: "On-time, excellent and friendly service. I received the special meal I requested (vegetarian Asian) and it was very tasty."
Μειονεκτήματα: "Not very many English language movies. I wasn't able to get the subtitle in English for the German programs."
Πλεονεκτήματα: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."
Μειονεκτήματα: "Flight was overbooked and we were not sure to the last minute whether all our party members would be on the flight. Our seat arrangements were also cancelled."
Πλεονεκτήματα: "Crew was fine."
Μειονεκτήματα: "Boarding could have been more organized."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats were tight"
Πλεονεκτήματα: "Flight was excellent crew awesome."
Πλεονεκτήματα: "Everything was really good. Very nice crew. I will highly recommend it."
Μειονεκτήματα: "I think it is one of the best."
Μειονεκτήματα: "Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!"
Μειονεκτήματα: "It was an older plane with no frills. No power cords, tv monitors. The seats were old and didn’t function properly"
Μειονεκτήματα: "The temperature in the cabin was unbearably hot"
Πλεονεκτήματα: "Crew were very good"
Μειονεκτήματα: "We had a delay caused by over filling of fuel"
Πλεονεκτήματα: "Moving to window seat appreciated"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Comfortable sits"
Πλεονεκτήματα: "Seats are comfortable"
Μειονεκτήματα: "No complementary water on Baird."
Μειονεκτήματα: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."
Πλεονεκτήματα: "Crew were awesome, plane was clean and entertainment and food were good."
Μειονεκτήματα: "My seat was a little uncomfortable, my mid and lower back had very thin cushioning and I felt the knees of the person behind me in my back throughout the flight."
Μειονεκτήματα: "Vacation was cancelled due to illness."
Μειονεκτήματα: "The seats in flight are very small and not comfortable.Food quality also poor as they don't even provide fruits in flight.The food is junk."
Πλεονεκτήματα: "Quick flight and comfortable"
Μειονεκτήματα: "They cancelled my flight rebooking us a day later causing me over $1000 in an extra night of hotel in London, forfeited hotel night in Italy, forfeited prepaid tour as well as extra hotel night for friends meeting us."
Μειονεκτήματα: "Everything was for sale"
Μειονεκτήματα: "Cramped seats. Hot and sweaty. Poor food quality. Stingy on beverages"
Μειονεκτήματα: "no free dinks, including paid coffee, tea... I think it's ok. to pay for drinks, but not regular coffee, tea and water even it's short flight"
Μειονεκτήματα: "BA website very confusing and not efficient. There is. No option to book seats online. You. Only had the option to pay extra to book seats online which was crazy since there were many vacant seats on board ... it said you could book your seats for free online24 hours before flight but this options wasn't working ! This should not happen in these times"
Πλεονεκτήματα: "It felt like there was more leg room than on the US airplanes."
Μειονεκτήματα: "I thought the food was just okay."
Πλεονεκτήματα: "Everything was efficient and on time. The crew was pleasant."
Μειονεκτήματα: "The extra baggage charges made this not economical."
Πλεονεκτήματα: "Flat bed to sleep"
Μειονεκτήματα: "not enough Indian Movies"
Πλεονεκτήματα: "We had more room and were comfortable for a long flight ny to London and back. All flight crew very nice to me and my 85 year old mother."
Μειονεκτήματα: "Not enough seats in waiting area in JFK gate"
Μειονεκτήματα: "Fight was delayed 30 minutes so we missed our connecting flight to Madrid. We are stuck in London for the night, the food is not edible at the hotel they gave us and now we are stuck rearranging all of our future travel plans because we can't get to Madrid until tomorrow. This is our worst travel experience ever. We will never fly British Airways again."
Πλεονεκτήματα: "Nice Staff, flight on time, good customer service (they're British)!"
Μειονεκτήματα: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."
Πλεονεκτήματα: "Flight was smooth."
Μειονεκτήματα: "Having to pay for coffee! And it tasted terrible! C'mon!"
Πλεονεκτήματα: "Large seats, fast service."
Πλεονεκτήματα: "Nice, smooth flight, no complaints."
Πλεονεκτήματα: "Movie choices were great."
Μειονεκτήματα: "I ordered a vegetarian meal well before day of flight. They said they did not have my order. Thankfully there were still vegetarian options (and I was at back of plane)."
Πλεονεκτήματα: "Planes were new or well maintained."
Μειονεκτήματα: "Confirmed seat selection does not actually mean confirmed. BA changed our seats without notice and stuck us in the back of the plane. There was no real effort to address the unexpected change. It also took the entirety of the 3 hour flight for the service cart to make it to the back of the plane. This was after a 2 hour delay during which they provided only sporadic updates. Overall, quite a poor experience which would make me hesitate to fly BA again given a choice of comparable airlines."
Μειονεκτήματα: "More legroom would have been nice"
Πλεονεκτήματα: "Service was excellent!"
Μειονεκτήματα: "On time, courtesy courtesy was second to none!!"
Μειονεκτήματα: "Our gate was not announced until 20 minutes before boarding. It was a little bit frustrating not knowing where to go, and then rushing to get there only to find out that boarding did not start on time."
Πλεονεκτήματα: "Crew good friendly service."
Μειονεκτήματα: "Passport control 1 hr and 30 minutes!"
Πλεονεκτήματα: "The airplane cabin needed attention for some cosmetic details (broken tray tables, worn bathroom fixtures), and time gained on a fast flight was eaten up by a long delay in landing, but the crew was courteous, professional, and very kind, especially for a few passengers who developed problems during the flight (a disabled mother whose toddler became unruly; an older women who suffered travel sickness), and the food was surprisingly tasty."
Μειονεκτήματα: "I never could figure out how to use the TV/entertainment monitor; there was a jam in the mechanism."
Πλεονεκτήματα: "Great customer service all around! Staff was very responsive and apologetic to an unfortunate mid flight experience of a baby throwing up"
Μειονεκτήματα: "All good!"
Πλεονεκτήματα: "Impressed with the plane! Great service,"
Πλεονεκτήματα: "Good service friendly cabin crew"
Πλεονεκτήματα: "From London to Seattle we were upgraded from Premium Economy to First Class! Beautiful experience for our travel weary family of 4! Could not have been better - food/ drink/ comfort/ service all excellent! So this is how the other half lives!"
Πλεονεκτήματα: "Very good"
Μειονεκτήματα: "Everything was excellent"
Μειονεκτήματα: "The in-flight entertainment had issues about an hour and a half into the 8 hour flight. The crew reset individual seats with no improvement. They made any announcement asking people to stop hitting the call button about it because they were aware of the problem and said that if there was no improvement they would reset the entire plane's entertainment system which they never did. Therefore, we did not have any functioning entertainment for the remaining 6.5 hours of the flight."
Πλεονεκτήματα: "A little more leg room than regular flights, yummy food, more bathrooms. Even though I couldn't sleep during the whole 10 hours, there was a lot to watch and play provided by the airline."
Μειονεκτήματα: "During the flight, I called the service button a few times and no one came. I don't mind going up and getting water, but it was a hassle being in a middle seat and asking my fiancé to let me out several times."
Μειονεκτήματα: "There was no entertainment for that flight."
Μειονεκτήματα: "Just a bad overall experience"
Πλεονεκτήματα: "On time takeoff and landing. Assistance was great and the crew was polite and friendly."
Μειονεκτήματα: "Cramped seating. There really are people who should be required to purchase two seats. Suggest a section for parents too stupid to know how to control their children."
Πλεονεκτήματα: "Arrived early and smooth flight !!!!"
Μειονεκτήματα: "Service was good a quick flight ."
Πλεονεκτήματα: "The flight was on time."
Πλεονεκτήματα: "The crew was very friendly and welcoming"
Μειονεκτήματα: "The boarding process was pretty terrible and disorganized"
Μειονεκτήματα: "Seats are too close together, very uncomfortable for long international flight"
Μειονεκτήματα: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."
Μειονεκτήματα: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Seating, more space, luggage delivery"
Μειονεκτήματα: "More leg room"
Μειονεκτήματα: "2 hours late"
Μειονεκτήματα: "I could not fly"
Πλεονεκτήματα: "It was cheap"
Μειονεκτήματα: "Flight was late, boarding and unloading was slow so I missed my connection to LA."
Μειονεκτήματα: "More space and reclining seats please!"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Μειονεκτήματα: "Too many people and little space to move"
Μειονεκτήματα: "We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home ."
Μειονεκτήματα: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."
Πλεονεκτήματα: "Excellent service , good food . Ahead of time flight"
Μειονεκτήματα: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"
Πλεονεκτήματα: "Flight left on time"
Μειονεκτήματα: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"
Μειονεκτήματα: "Few movies. Not good food options"
Μειονεκτήματα: "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."
Μειονεκτήματα: "Online check in failed, and legroom was non-existent - the worst of any alliance-based carrier I have ever flown."
Μειονεκτήματα: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."
Πλεονεκτήματα: "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"
Μειονεκτήματα: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Πλεονεκτήματα: "short flight, on time"
Μειονεκτήματα: "indifferent crew"
Πλεονεκτήματα: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Μειονεκτήματα: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."
Πλεονεκτήματα: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Μειονεκτήματα: "My flight was cancelled due to weather. BA could not rebook me to get me to Seville in time for my meetings."
Πλεονεκτήματα: "Small, easy airport. Less picky security than some."
Μειονεκτήματα: "Older, more worn-out plane."
Μειονεκτήματα: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."
Πλεονεκτήματα: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."
Πλεονεκτήματα: "Fast boarding."
Μειονεκτήματα: "No air conditioning.no help with making connecting flight/customs. Staff could not speak english."
Πλεονεκτήματα: "Wide bodied aircraft"
Μειονεκτήματα: "No free drinks or snacks"
Μειονεκτήματα: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"
Πλεονεκτήματα: "They really know how to treat passengers. We enjoyed flight and the food was great. I haven't eaten so much on a flight in he last 14 years"
Πλεονεκτήματα: "Fast and clean. Smooth ride."
Μειονεκτήματα: "Staff was not friendly"
Πλεονεκτήματα: "Boarding was efficient"
Μειονεκτήματα: "Crew and service personnel were rude, Food was bad, entertainment was none existent! Very long flight without entertainment and rude service"
Πλεονεκτήματα: "Attention was very goog and polite"
Μειονεκτήματα: "There is no room for legs he flight was not comfortable .For flight more 5 hours,a plane must be larger,than AB 319"
Πλεονεκτήματα: "Food was good. Nice blanket and pillow."
Μειονεκτήματα: "The flight attendants were rude. I read online that they were but tought it can't be that bad. In real life, I was amazed by their general disregard and apathy associated with their job and us flyers. It was worse than the reviews. I really felt like they hated Americans. One flight attendant rolled her eyes when asked for something, another snacked her lips. They really don't seem like they like their jobs or their customers. If that's the case, move on."
Πλεονεκτήματα: "On time and great service by crew"
Πλεονεκτήματα: "great service and nice flight. great pilots and safe trip."
Πλεονεκτήματα: "Speed of boarding and free wine!"
Μειονεκτήματα: "Despite asking the crew 3x, the TV in my seat did not work. Each time I asked it was like they were hearing it for the first time. They wrote down my seat number and never came back. Thankfully I had a book! The seats were horribly uncomfortable and my legs and behind went numb several times. The food was awful and I regret eating it as I had a stomachache for several hours."
Πλεονεκτήματα: "Easy check in and comfortable seats"
Πλεονεκτήματα: "Flight attendant didnt help to pup up my luggage; even water was not free"
Πλεονεκτήματα: "Didn't happen!"
Πλεονεκτήματα: "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."
Μειονεκτήματα: "I paid more to make sure I would have a shorter trip from Tucson to Paris, with only one connection and a less than 2 hour connection in Dallad. Yet, I was in Dallas from 3pm until 8:30pm with my 3 year old who was exhausted and hungry. I guess it was not worth paying more for a short connection."