Πλεονεκτήματα: "Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing"
Μειονεκτήματα: "The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly."
Μειονεκτήματα: "Even though it is a short flight, it would be nice to receive at least drinks offered"
Μειονεκτήματα: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."
Πλεονεκτήματα: "Yes,very helpful"
Πλεονεκτήματα: "They were smiling and very welcoming"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Seat is small"
Μειονεκτήματα: "On time boarding"
Πλεονεκτήματα: "All great except my seat."
Μειονεκτήματα: "Window seat was completely obstructed by wing!! Seat uncomfortable but sat on pillow provided which helped a lot."
Μειονεκτήματα: "More leg room"
Πλεονεκτήματα: "Movie selection, drink selection, crew was awesome."
Μειονεκτήματα: "Seats are not the most comfortable."
Μειονεκτήματα: "Female flight attendant was rude and unprofessional."
Πλεονεκτήματα: "All were OK."
Πλεονεκτήματα: "Direct from SJC, not crowded"
Μειονεκτήματα: "Guy in front of me was reclined whole time and very little room like that."
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "Tout était impeccable."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Flight on time and excellent service."
Μειονεκτήματα: "Food was not great."
Πλεονεκτήματα: "Very helpful crew, great service. Will fly again."
Μειονεκτήματα: "Almost missed connecting flight had to run hard to make it. Airline did nothing to assure us that we will make it to next flight. Was very stressful, can do better."
Πλεονεκτήματα: "Service was exceptional and prompt"
Πλεονεκτήματα: "I loved flying with Lufthansa , amazing airline"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "No complaints - quick flight."
Πλεονεκτήματα: "Fast and efficient boarding"
Μειονεκτήματα: "Staff at the gate were rude"
Πλεονεκτήματα: "Best trip and crew that i ever had"
Μειονεκτήματα: "The delay after boarding in Lisbon"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."
Πλεονεκτήματα: "all was perfect and helping"
Μειονεκτήματα: "nothing all are fantastic"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "A flight without screen is a long flight."
Πλεονεκτήματα: "Good entertainment options"
Μειονεκτήματα: "I got 2 vegetarian meals on this flight. The first one was so mushy that it induced my gag reflex. I managed one bite and no more. The second meal had some ravioli that was much better but still was heated unevenly. But at that point I was so hungry that I ate it anyway. The boarding was chaotic because all economy rows boarded at the same time"
Πλεονεκτήματα: "fast, efficient, on time. Friendly crew"
Πλεονεκτήματα: "Very polite and helpful staff"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "The staff was very friendly once I managed through the line for the rebooking because of the strike."
Μειονεκτήματα: "Strike holding passengers hostages. This was not the reputation of Lufthansa and the poor relationship between the staff and managment in the past 2 years will make me reconsider travelling with this company."
Μειονεκτήματα: "No notification to us, we found out through the news as we were checking in 24 hours prior. Thrived calling Lufthansa - their message actually told me to call back. When I tried to go online, our booked flight didn't even show up to change or cancel. Booked another flight from another city (Amnsterdam) at my own expense. Expect compensation from Lufthansa."
Πλεονεκτήματα: "Food/drink choices and portions were very generous on our long haul flight . Efficient boarding. Lots of entertainment options as well."
Πλεονεκτήματα: "I would like a direct flight from Krakow to Chicago. Lufthansa is a very good airline to Poland. Would definitely fly Lufthansa again."
Πλεονεκτήματα: "Excellent service all around"
Μειονεκτήματα: "They don't board with any structure. It is a big free for all."
Μειονεκτήματα: "I did not like the bathroom downstairs."
Πλεονεκτήματα: "Service, crew, entertainment"
Μειονεκτήματα: "Seats are too tight"
Πλεονεκτήματα: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Μειονεκτήματα: "Very dry sandwiches."
Πλεονεκτήματα: "Loved the business class upgrade"
Μειονεκτήματα: "Lack of food choices even in business class"
Πλεονεκτήματα: "Quick flight good crew!"
Μειονεκτήματα: "No in flight entertainment"
Πλεονεκτήματα: "Short flight so it was good"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats were tight"
Μειονεκτήματα: "People could have helped"
Πλεονεκτήματα: "Crew was OK ,seat tight"
Μειονεκτήματα: "More cushion and a little wider seat !"
Μειονεκτήματα: "Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents."
Μειονεκτήματα: "My bags were delayed, and ten days later, I still don't have them."
Πλεονεκτήματα: "The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up."
Μειονεκτήματα: "We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead."
Πλεονεκτήματα: "Seat super small, could not avoid touching other passengers, I am not obese."
Μειονεκτήματα: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "Wonderful crew!"
Μειονεκτήματα: "It is impossible to get comfortable in those seats."
Πλεονεκτήματα: "Great crew, excellent legroom, excellent meal, snacks"
Μειονεκτήματα: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."
Πλεονεκτήματα: "Moving to window seat appreciated"
Πλεονεκτήματα: "Very friendly"
Πλεονεκτήματα: "Seats are comfortable"
Μειονεκτήματα: "No complementary water on Baird."
Πλεονεκτήματα: "Regret I am overwhelmed with catch-up. Number one was the price of the flight. Food was plentiful but average (less than that when compared with what we had just experienced in Italy), and service by phone was phenomenal, given the special consideration of seating and menu details accorded to me."
Πλεονεκτήματα: "For a short flight it was very good. The crew were very accommodating. On time. No delays"
Πλεονεκτήματα: "Funny safety video. Good beer and wine. Lots of movie choices. Never a line to the toilets."
Μειονεκτήματα: "Cramped seating area, but I did have an extra seat next to me."
Πλεονεκτήματα: "Shorter flight--OK"
Μειονεκτήματα: "Seats spacing, food"
Πλεονεκτήματα: "Quiet flight lots or spare seats - good price. Food pretty good"
Μειονεκτήματα: "Viewing sets stowed in front of rows old and not easy to move"
Πλεονεκτήματα: "Food and braveries has good"
Πλεονεκτήματα: "Crew was very nice and helpful."
Πλεονεκτήματα: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Μειονεκτήματα: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."
Πλεονεκτήματα: "The crew was great"
Μειονεκτήματα: "Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport."
Πλεονεκτήματα: "Did not watch entertainment. Tried to nap."
Μειονεκτήματα: "Blankets felt very worn and crusty."
Μειονεκτήματα: "I thought the seats we were not comfortable"
Μειονεκτήματα: "Unable to book a seat in advance"
Πλεονεκτήματα: "The seats assigned."
Πλεονεκτήματα: "The flight crew including the flight attendants."
Μειονεκτήματα: "Although the seats had some leg room more than many airlines, the leg room is tight for a ten hour flight. Again I paid money thinking I was purchasing more leg room. I’m not sure what the charge was for???"
Μειονεκτήματα: "seats were tiny"
Πλεονεκτήματα: "On-time arrival"
Μειονεκτήματα: "Seating was very packed"
Πλεονεκτήματα: "Large seats, fast service."
Πλεονεκτήματα: "Movie choices were great."
Μειονεκτήματα: "I ordered a vegetarian meal well before day of flight. They said they did not have my order. Thankfully there were still vegetarian options (and I was at back of plane)."
Μειονεκτήματα: "We started out over 1 hour late. When we arrived in Heathrow we weren't able to take the aircraft to the gate, instead we had to wait for over 30 min for the bus to take us to the terminal which made me miss my connecting flight by minutes. Very frustrating"
Μειονεκτήματα: "I was told this was a Finair flight and never received an email or phone call that it was changed to American Airlines. We stood at Finair check in line until the idiots there put up signs for Quatar. Typical American Airlines confusion, similar to past experiences."
Μειονεκτήματα: "Food was terrible. Make sure you buy food before your board. Business class seats are too narrow and you can extend out properly because the leg area turns sharply. The TVs must be 20 years old on the plane."
Μειονεκτήματα: "My baggage was lost. This is ridiculous."
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Good service friendly cabin crew"
Πλεονεκτήματα: "After a slight delay, the crew got everyone on board quickly, and we got off, making up some of the time we had lost. A real "greased landing" by the pilot, (I didn't know we were down till he hit the brakes)."
Μειονεκτήματα: "Paying for everything. Only 2 toilets for entire economy section"
Πλεονεκτήματα: "The inflight entertainment was terrific The crew was friendly"
Μειονεκτήματα: "When we landed in London, we had to wait take a long bus ride to the terminal, and then we had the absolutely longer line for passport control in Heathrow. My seat didn't have enough leg room for my Feet and a small bag. The breakfast was just a granola bar"
Πλεονεκτήματα: "British Airways code share is always nice"
Μειονεκτήματα: "Older 747 not quite as nice as the Dreamliner but it made it!"
Μειονεκτήματα: "Whatever the issue was two hours sitting alongside the gate caused issues for everyone onboard the plane and caused us to have to run through the entire airport just to make our connection."
Πλεονεκτήματα: "Nothing stood out good or bad. Average plane. Average service."
Πλεονεκτήματα: "Efficient boarding, friendly crew, good food, individual entertainment consoles, and plane was not very crowded."
Μειονεκτήματα: "Extra charge for items traditionally included on trans-Atlantic flights, entertainment choices dated and limited, assigned seating clumped travelers together instead of spreading them out among available travelers."
Πλεονεκτήματα: "Got there in one piece."
Πλεονεκτήματα: "Food was decent"
Μειονεκτήματα: "Could not watch movies due to the audio was not working in a few rows and I was sitting in one."
Πλεονεκτήματα: "Left/arrived on time"
Πλεονεκτήματα: "Fairly empty so lots of space"
Μειονεκτήματα: "The food was truly abysmal. No real breakfast either. The entertainment was in old, hard to see screens so not worth using."
Μειονεκτήματα: "Food unpleasant taste"