Πλεονεκτήματα: "Crew were polite"
Πλεονεκτήματα: "The best airline in the world!"
Μειονεκτήματα: "My bags were delayed, and ten days later, I still don't have them."
Μειονεκτήματα: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Πλεονεκτήματα: "Good flight. Easy check in"
Μειονεκτήματα: "Unexpected fees charged for luggage"
Πλεονεκτήματα: "Crew did a great job!!"
Μειονεκτήματα: "Due to the age of the plane there was no outlet to plug in your phone."
Μειονεκτήματα: "Vacation was cancelled due to illness."
Μειονεκτήματα: "Delay and rerouted"
Πλεονεκτήματα: "Entertainment was a little better than usual, but could have had more current movies. Food was OK. Nothing special, but more than acceptable. I like the ice cream. Although we had a late start, we got to San Francisco pretty much on time."
Μειονεκτήματα: "I don't like being scrunched in a little seat for 10 or 11 hours, but then I am not willing to pay for a bigger seat and more leg room."
Πλεονεκτήματα: "Outstanding service"
Μειονεκτήματα: "Down onevtoilet from get go was unfortunate but not a big deal until both toilets on our side were out.."
Πλεονεκτήματα: "Food, drinks, pillow, blanket, movie options."
Μειονεκτήματα: "Seats are too cramped and not able to fit a person 6feet tall, back pain for a week afterwards Food services were slow small and some of the crew rather crabby. Plane was old and screens not working for entertainment that was also not very interesting."
Μειονεκτήματα: "Flight was delayed by an hour."
Πλεονεκτήματα: "Six years ago, after a very bad experience with this airline, I swore never to use BA again. However, this year, because of my children, I found myself on this airline again and had a very positive experience. The flight was on time, luggage was transferred without a hitch, the food was excellent and in-flight entertainment had a great variety to choose from. The 747 provided a very steady flight experience. Personnel were reasonably helpful. Continue this kind of service - it will help you remain successful."
Πλεονεκτήματα: "The drinks were great, however the food specifically the salmon meal (Great Britain breakfast) seemed to be missing something. The stewardess mentioned my partner to have the chicken as there was only a portion of the meal. But, I paid £24 for the meal. Although, the vegan and veggie meals were great!"
Μειονεκτήματα: "Next time I will pay more attention to the two row seating and pay for seats in that area of the plane. Other than that, good service."
Μειονεκτήματα: "Very big delay!!!"
Μειονεκτήματα: "Boarding took an extremely long time because of added security measures that did not have prior warnings."
Πλεονεκτήματα: "The crew were professional and helpful. The movie selection was great. I like the flight tracking 3D feature."
Μειονεκτήματα: "The seats provide very little legroom."
Πλεονεκτήματα: "It wasn't a BA flight, but AA. Confusion reigns!"
Πλεονεκτήματα: "Great, very comfortable, easy transatlantic flight"
Πλεονεκτήματα: "very friendly and efficient crew"
Μειονεκτήματα: "mediocre food, chaotic boarding area"
Μειονεκτήματα: "Legroom is extremely tight."
Μειονεκτήματα: "Boarding at Frankfurt difficult"
Μειονεκτήματα: "Wasn't allowed to check in prior to flight and got 2 middle seats on a A380"
Πλεονεκτήματα: "Lots of movies, excellent quality."
Μειονεκτήματα: "Very crowded, otherwise okay."
Πλεονεκτήματα: "Amazing flight - Crew was attentive and helpful"
Πλεονεκτήματα: "The seat was nice and movies onboard were entertaining."
Μειονεκτήματα: "No personal AC vents; one small "meal" in the first hour followed by one small snack of popcorn a few hours later on 11-hour flight made it seem longer."
Μειονεκτήματα: "Did not make it. We are still stuck."
Πλεονεκτήματα: "Entertainment selection"
Μειονεκτήματα: "Snacks were carb heavy and protein low"
Μειονεκτήματα: "It was difficult to get our seat assignments."
Μειονεκτήματα: "Couldn't even get a cup of coffee on the flight without a fee. Even on a short flight, you should be able to get water/tea/coffee..."
Πλεονεκτήματα: "Nothing to talk about. Entertainment had many choices"
Μειονεκτήματα: "Food was pathetic"
Πλεονεκτήματα: "Crew was so professional and friendly Plane up to date and comfortable Food was good"
Πλεονεκτήματα: "Staff where very pleasant."
Μειονεκτήματα: "Airport check in was drastically understaffed. The worst I have experienced. Airplane seating was cramped."
Πλεονεκτήματα: "Very smooth ride, good food. Glad to fly again."
Πλεονεκτήματα: "BA crew was amazing--friendly, courteous, helpful. There was always plenty of food--most of it good, and they certainly kept us hydrated with trays of juice. Free everything: wine, movies, music, etc"
Μειονεκτήματα: "There was nothing different that could have been done. We had a 5 hour layover after our flight from Shannon. That was ok because we ate, shopped and generally used the time. But we were 1/1/2 hours late taking off, then had to wait to land because we were out of order for the gates. It turned into a 23 hour day."
Πλεονεκτήματα: "LOVED the hospitality of the crew, the food was great and they feed you a lot on the flight- my guess is to quell the anxieties of flying over the atlantic LOL. Flight to SFO from London was smooth."
Μειονεκτήματα: "The seats are intensely uncomfortable. I upgraded to emergency exit this flight and still no room. Also, would be amazing if there was WiFi (even if for parts of the flight and not the entire flight). 11 hours is a long time to listen to same songs on your ipod lol."
Πλεονεκτήματα: "Fantastic service and entertainment. One of my best flights in years."
Μειονεκτήματα: "1st service was good. Second just ok."
Πλεονεκτήματα: "Crew was great and very helpful."
Μειονεκτήματα: "The air pressure in the cabin didn't seem right, feet were swollen more than other international flights I have taken."
Πλεονεκτήματα: "Great service from the whole crew"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "Tiny area for feet at window seat. Overhead compartment smaller than usual."
Μειονεκτήματα: "Each rep we spoke to said they couldnt help us and to just open a support ticket online.. Kept telling us they dont have a customer service team who can help us and its only available online."
Πλεονεκτήματα: "I liked really everything about this trip, especially the fact I was given the wheel chair assistance from the moment of my arrival at Heathrow Airport as I was promised. Thank you, this time you did a good job. Gloria Tanton"
Μειονεκτήματα: "I did not like the lack or wheel chair assistance I was given on my trip to London, then Bologna on December 28/16. I had to wait a long time, about one hour before I got some assistance to my flight to Bologna, unfortunately no organization on the part of British Airways. Gloria Tanton"
Πλεονεκτήματα: "The crew/flight attendants were great and provided outstanding service (Gordon). The food was great too."
Μειονεκτήματα: "It was very hot on the plane most of the flight which was rather uncomfortable."
Πλεονεκτήματα: "Decent entertainment selections."
Μειονεκτήματα: "Food wasn't very good."
Πλεονεκτήματα: "Food Movie selection Flight attendants"
Μειονεκτήματα: "Nothing: everything was beyond expectations"
Πλεονεκτήματα: "The in-flight food was good"
Μειονεκτήματα: "Not being able to select seating for free at time of ticket purchase"
Μειονεκτήματα: "Most uncomfortable 6 hour flight I've ever taken. No food or snacks served whatsoever, no entertainment options, flight attendants were curt, not even pillows. This would be OK for a shorter flight, but for 6 hours is ridiculous. This was worse than even the cheapest economy carrier. American Airlines bad service is definitely not what i was expecting booking a flight through British airways, which is consistently top- notch."
Πλεονεκτήματα: "Overall it was good. Food and service were great. While in the air, this is one of the quietest flights I've been on. I was impressed with the food compared to other flights I have been on and I felt that there was way way more space in a normally priced seat."
Μειονεκτήματα: "Take off and landing were a bit rough. Since there are so many people on this plane boarding can be a bit of a nightmare. Overall good. Slight delay but not bad."