Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Friendly and great service. Flight attendants like their job. Food was good. Flight on time"
Μειονεκτήματα: "More legroom"
Πλεονεκτήματα: "Lufthansa is a great airline."
Μειονεκτήματα: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."
Μειονεκτήματα: "Boarding from bus and no aero bridge"
Πλεονεκτήματα: "Crew was excellent. Very friendly and attentive. In flight entertainment and food were very good."
Μειονεκτήματα: "Seats felt a bit cramped. WiFi didn't work."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was great. Seating was a little uncomfortable."
Μειονεκτήματα: "Food was not so good."
Μειονεκτήματα: "We couldn't sit together as a family despite having seats assigned together to begin with because they reassigned our setas to someone else"
Πλεονεκτήματα: "Friendly crew, great food, comfy seats"
Μειονεκτήματα: "Make a flight for just for families or an area on the plane so we can all get some rest"
Πλεονεκτήματα: "The fact that it was indeed a plane that went to europe. that's it."
Μειονεκτήματα: "The staff (especially ticketing) was rude. And hung up on me when I asked for their name because they knew they were wrong."
Μειονεκτήματα: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."
Μειονεκτήματα: "Delayed in plane almost an hour after landing before being allowed to deplane"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Frankfurt connecting flights are the worst"
Μειονεκτήματα: "They cancelled my flight"
Πλεονεκτήματα: "service was very good,"
Πλεονεκτήματα: "Fight attendants' courtesy"
Πλεονεκτήματα: "All worked as expected"
Μειονεκτήματα: "No remarks to make"
Πλεονεκτήματα: "Relaxing environment in business class"
Μειονεκτήματα: "Food in business class can be better"
Πλεονεκτήματα: "Boarding was a mess- started late which made our departure late. Also though I had booked the ticket with united as a MileagePlus member, I didn’t get priority boarding, not could we pay to upgrade our seats at the gate desk. Overall disappointing experience as a member of one of their affiliate membership programs."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew were marvelous. Thank you."
Μειονεκτήματα: "Nothing. All was good."
Πλεονεκτήματα: "Wonderful flight crew. Quiet, orderly. Food good, plenty drinks."
Μειονεκτήματα: "I an that person who instantly reclines their seat all the way in front of me. Ugh. Not Lufthansa's fault!"
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Μειονεκτήματα: "Seat was too small and really uncomfortable"
Μειονεκτήματα: "Lufthansa didn't try to help with my situation, they didn't bear any responsibility for transferring me to the flight which was eventually cancelled"
Πλεονεκτήματα: "Missed the connection"
Μειονεκτήματα: "Felt helpless and frustrated."
Πλεονεκτήματα: "The service and space on the airplane were excellent."
Μειονεκτήματα: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."
Μειονεκτήματα: "crew was not friendly"
Μειονεκτήματα: "My luggage was lost"
Μειονεκτήματα: "way too difficult to try to get exit row seats- I went on line precisely 23 hours before the fight and could not figure out the exit rows- legend said they would be marked by a red line but were not. Very frustrating."
Πλεονεκτήματα: "E-mail notification on change of gate"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Breakfast bun was not tasty - too much bread and not healthy at all."
Πλεονεκτήματα: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."
Πλεονεκτήματα: "Meals ok. Pillow and blanket nice."
Μειονεκτήματα: "Crew stressed. Could not understand announcements. Rude response when questioned."
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "No notification to us, we found out through the news as we were checking in 24 hours prior. Thrived calling Lufthansa - their message actually told me to call back. When I tried to go online, our booked flight didn't even show up to change or cancel. Booked another flight from another city (Amnsterdam) at my own expense. Expect compensation from Lufthansa."
Πλεονεκτήματα: "keep going"
Πλεονεκτήματα: "The food was terrible. Your seat space is exceptionally small. I am small but others of greater stature cannot really fit and then they encroach into my space. Makes for an uncomfortably long journey. Your attendants were most attentive."
Μειονεκτήματα: "The food, food, food."
Πλεονεκτήματα: "Restrooms on lower level a first for us. No waiting or lines In aisles . Entertainment selection decent."
Μειονεκτήματα: "Reclining in seats not adequate for sleeping; very difficult to be comfortable."
Πλεονεκτήματα: "Service, crew, entertainment"
Μειονεκτήματα: "Seats are too tight"
Πλεονεκτήματα: "Most all was good."
Μειονεκτήματα: "The kids screaming!"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "I was given trouble when boarding the flight"
Μειονεκτήματα: "Better customer service"
Πλεονεκτήματα: "The size of hand luggage"
Πλεονεκτήματα: "Everything went smoothly."
Πλεονεκτήματα: "Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible."
Μειονεκτήματα: "Everything should've been planned better."
Πλεονεκτήματα: "The flight was short"
Μειονεκτήματα: "My seat was sagging in from use. And some men were standing in the aisle, talking loudly and laughing while I was trying to nap. The staff did nothing about it."
Πλεονεκτήματα: "Nothing really."
Μειονεκτήματα: "On time boarding, better communication, better amenities. Cheap airline. You get what you pay for."
Μειονεκτήματα: "Delayed by 4 hours"
Μειονεκτήματα: "Flight not being delayed as usual"
Μειονεκτήματα: "long delays"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Both of my flights were at least an hour late"
Μειονεκτήματα: "Horrible boarding process."
Πλεονεκτήματα: "Good price and fairly smooth process"
Μειονεκτήματα: "Carry-on luggage and a personal item should be allowed. Seats should recline. And at least 1 free non alcoholic beverage."
Πλεονεκτήματα: "Four hours of delay."
Μειονεκτήματα: "Boarding was chaos"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Everything was wonderful, even the weather"
Πλεονεκτήματα: "Crew were excellent and the flight was without faults"
Πλεονεκτήματα: "Good price and a very comfortable journey."
Μειονεκτήματα: "All was good."
Μειονεκτήματα: "overcharged for handbaggage which as allowed, air conditioning broken, and delayed over 2 hours"
Μειονεκτήματα: "The flight was delayed over 3.5 hours, and the employees were unable to explain the cause of the delay. The employees of the airline in CDG were receiving contradicting information and letting the passengers know contradicting information. They told us they would provide money for food, and the money they provided was only 4.5 euro, not enough to get a bag of chips. The experience going to Venice was horrible with easy jets."
Μειονεκτήματα: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."
Μειονεκτήματα: "Cramped bus to plane otherwise great"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Adequate for short flight"
Μειονεκτήματα: "Cramped seating Long wait on jet ramp"
Πλεονεκτήματα: "The agent that helped me check in"
Μειονεκτήματα: "The flight was delayed, the doors were open and even when Iwas seated it was cold and I could smell fuel. I found it difficult to breath. I am very disappointed with the service"
Πλεονεκτήματα: "Professional and friendly staff, smooth flight,"
Μειονεκτήματα: "Dealing with being overweight Seating was a bit tight"
Πλεονεκτήματα: "The seat were comfy. The airline has changed big time!"
Μειονεκτήματα: "They stopped at the gate and made me put my personal bag into my carry on so I was sitting there trying to close my carry on which had a camera, agenda book, wallet etc etc. They should of told me like other airlines to put it in hold but she was so cold. But the ironic thing, while I am doing this I see men carrying a personal item and a carry on and NOT being told to do the same me and another lady was so mad! Worst airline EVER!"
Πλεονεκτήματα: "Landing for both flights was very smooth and cabin crew were nice. For the budget price, it's not too bad."
Μειονεκτήματα: "We had to wait on the tarmac for about 40 minutes because of weather and the busy morning queue."
Πλεονεκτήματα: "Okay, two+ hour mechanical delays happen... But might you not offer a free coffee and cookie to smooth things?"
Μειονεκτήματα: "See above...,,......................................"
Μειονεκτήματα: "Boarding with kids was difficult."
Μειονεκτήματα: "The delay and the fact I didn't have a seat because of overbook!"
Μειονεκτήματα: "The seats were small"
Πλεονεκτήματα: "absolutely nothing..."
Μειονεκτήματα: "The stewardesses lost control of a rowdy, ugly British drinking crowded plane - with liquor bottles being passed through the plane.....and at the end of the flight, the pilot had to abort a landing and scream at the clients to get in their seats and belt up or he wouldn´t land. I have never been as scared or insulted as I was on this flight...and will NEVER fly on easy jet or from Stansted again....."
Μειονεκτήματα: "Flight was delayed three times, from 6pm to 8:40pm, and then after we finally boarded the plane we waited on the tarmac for another hour almost, before taking off. No compensation given - they could have at least provided some drink or snacks on the flight! The worst part is that there was very little information or update about the delay and new departure times until almost right before the actually boarding time."
Πλεονεκτήματα: "Quick check in, comfortable seats and on time"
Μειονεκτήματα: "Nothing really..."
Πλεονεκτήματα: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."
Μειονεκτήματα: "The delay and the fact that in Milan they refused to board us even though they still had time"
Πλεονεκτήματα: "I was really surprised since I didn't have good expectations going in. The whole experience from checkin to checkout was really good."
Πλεονεκτήματα: "Excellent value, friendly staff! Great bargain!!!"
Πλεονεκτήματα: "We got to Milan eventually"
Μειονεκτήματα: "We bought four tickets online and when we got to the airport they told us we only had two tickets and the other two passengers were on stand-by. This was completely unacceptable because we needed to be in Milan by 1pm for an international flight leaving st 3:40pm to New York so we could get home. The manager who came to help was worthless and said it wasn't his problem if we missed our flight from Milan to New York. The customer service agent at the desk was so much more helpful and ensured that we received four tickets. Apart from the near panic of not getting our flight it was also delayed 1 hour 15 minutes so we were worried about being late for our flight in Milan"
Πλεονεκτήματα: "Kind crew, easy boarding and comfortable flight."
Μειονεκτήματα: "I paid 20 pounds to check my suitcase. the handle broke and i am no longer able to pull it. I had to take a taxi from the train because of it and cannot use it any longer. This was a good suitcase, a good brand (Swiss) and the crew must of either not pay attention or being very rough. The suitcase was not 17 pounds therefore was not heavy. I will not recommend this company. I am upset about the whole thing."
Πλεονεκτήματα: "Everyone was really nice, got us there safely!"
Μειονεκτήματα: "Easy jet doesn't have an office in the Palermo airport! There was nobody who I could talk to. When I called they offered no help. There was a horrible accident on the way to the airport and I lost the roundtrip flight. No help from easy jet. A one way ticket was offered that cost more than the round trip. I will never fly easy jet again."
Μειονεκτήματα: "Everything. 4 hour delay, no communication, no free food for our inconvenience, uncomfortable seats and unprofessional air stewards who droned on at length and in a loud voice about how tired they were, the pilot and co-pilot were and how the mechanical problems on the plane were never fixed and we flew anyway."
Μειονεκτήματα: "The boarding process was a little hectic - the sign for Venice was at gate 28, and they called for people to board, but they were still boarding for Berlin. Then there was a last call for boarding for Venice - but they hadn't even started boarding for Venice yet and it was meant to be a last call for Berlin. And then Venice ended up at a different gate (but only one over)."
Στο onborarding με ενημερωσαν οτι ειναι overbooked και επρεπε να περιμενω καποιον να ακυρώσει τη θέση του, ενώ είχα ήδη αγοράσει το εισιτήριό μου. Στο αεροδρόμιο της Λάρνακας με ενημέρωσαν ότι αυτή είναι μια συνήθης τακτική από τις αεροπορικές εταιρείες. Ωστόσο, θα εκτιμούσα να με ενημερώσουν από πριν ότι υπάρχει θέμα με τις θέσεις της πτήσης ωστε να έχω ηδη σιγουρέψει κι εγώ την πτήση μου με κάποιον τρόπο.
Να μην υπήρχε τόσο θέμα με τα σακίδια
Πλεονεκτήματα: "Seats are ok but unable to recline"
Μειονεκτήματα: "Keep up the good work"
Μειονεκτήματα: "Very very bad."
Πλεονεκτήματα: "Crew were very professional"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Πλεονεκτήματα: "Nothing. Horrible experience overall, but what you pay is what you get."
Μειονεκτήματα: "Pretty much everything..."
Μειονεκτήματα: "Not having a 3+ hours take off delay"
Μειονεκτήματα: "boarding process felt like herding"
Πλεονεκτήματα: "We landed"
Μειονεκτήματα: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Μειονεκτήματα: "The seats are cramped and you have to pay for snacks and water"
Πλεονεκτήματα: "The seat not so comfortable but good"
Μειονεκτήματα: "Delay on departure and no bus at arrival"
Μειονεκτήματα: "Unreliable schedule (final delay 1h 40 min)"
Μειονεκτήματα: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Μειονεκτήματα: "Boarding first of Priority Boarding passes did NOT take place No information on site of the 45 mun delay"
Πλεονεκτήματα: "Nice price"
Μειονεκτήματα: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Μειονεκτήματα: "It was hot and stuffy and dirty"
Πλεονεκτήματα: "Price of ticket"
Μειονεκτήματα: "Seats are terrible."
Μειονεκτήματα: "1 hour delay without any announcement"
Μειονεκτήματα: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Πλεονεκτήματα: "Service, smiling and attention to details."
Μειονεκτήματα: "No kosher food."
Μειονεκτήματα: "Συχαίνομαι τις εταιρίες που δε σου προσφέρουν ένα ποτήρι νερό και δυστυχώς και η wizzair το κάνει και αυτή"
Μειονεκτήματα: "2 hrs late and we missed all our following connections as a result."
Πλεονεκτήματα: "The Crew was excellent"
Μειονεκτήματα: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Πλεονεκτήματα: "So many crying children"
Πλεονεκτήματα: "Pleasant staff."
Μειονεκτήματα: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Πλεονεκτήματα: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "Make better prices/offers to shut down ryanair !!!"
Πλεονεκτήματα: "By far better than ryanair...cheaper option to dine that airports"
Μειονεκτήματα: "Its low cost.... don’t expect comfortable seats"
Πλεονεκτήματα: "Flight was on schedule"
Μειονεκτήματα: "No free drinking water"
Πλεονεκτήματα: "Price and schedule. Going on time with no delays. Good value for money."
Μειονεκτήματα: "Very hard on baggage policy"
Μειονεκτήματα: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Πλεονεκτήματα: "Cheap with early booking"
Μειονεκτήματα: "No food, even free coffee."
Πλεονεκτήματα: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Μειονεκτήματα: "The seats don’t lean back and do not have a lot of cushion."
Πλεονεκτήματα: "Wizzair suggestion to compensate us"
Μειονεκτήματα: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Πλεονεκτήματα: "cheap, on time"
Μειονεκτήματα: "no reclining chairs, no free water"
Πλεονεκτήματα: "cheap, on time"
Μειονεκτήματα: "no reclining chairs, no water free"
Μειονεκτήματα: "Lots of hidden charges."
Μειονεκτήματα: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Μειονεκτήματα: "I didn't eat No entertainment"
Μειονεκτήματα: "Basic flight. Rude crew and late flight"
Μειονεκτήματα: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Nothing much."
Πλεονεκτήματα: "Crew were average"
Μειονεκτήματα: "Everything was a disaster. Late and very uncomfortable"
Μειονεκτήματα: "Boarding and getting off the plane via bus"