Μειονεκτήματα: "Swiss perfect as always, Barcelona ground worker disaster, as always...."
Μειονεκτήματα: "Nada, I slept through this leg and the staff let me be."
Μειονεκτήματα: "Flight was 90 minutes late."
Πλεονεκτήματα: "Officers in the airport are rude and offensive, racial discrimination."
Μειονεκτήματα: "Change their employees, arrogant, not professional"
Μειονεκτήματα: "Food could be better"
Μειονεκτήματα: "Lost our bags"
Πλεονεκτήματα: "The boarding process was much easier and faster. No delayed flights."
Μειονεκτήματα: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"
Πλεονεκτήματα: "The transfer after the flight was very helpful."
Μειονεκτήματα: "Entertainment was absent."
Μειονεκτήματα: "Temperature was very hot"
Πλεονεκτήματα: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Μειονεκτήματα: "It was perfect !"
Μειονεκτήματα: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"
Πλεονεκτήματα: "They had many snacks and meals. And the meals were very good. Staff was very friendly."
Μειονεκτήματα: "Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Πλεονεκτήματα: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Μειονεκτήματα: "Our flight was delayed and the seats were narrrow."
Πλεονεκτήματα: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Μειονεκτήματα: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."
Μειονεκτήματα: "I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since."
Πλεονεκτήματα: "Amazing staff .."
Πλεονεκτήματα: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Μειονεκτήματα: "Seats from JFK to Zurich were a little bit squeezed."
Μειονεκτήματα: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."
Πλεονεκτήματα: "Boarding music"
Μειονεκτήματα: "Changed our seats after check in"
Πλεονεκτήματα: "Courteous Service and excellent hospitality"
Πλεονεκτήματα: "Nice staff and inflight service. seats were great"
Πλεονεκτήματα: "Crew was friendly. Food was good"
Μειονεκτήματα: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."
Μειονεκτήματα: "Did not get to make this flight either. Horrible."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The punctuality."
Μειονεκτήματα: "The food was not up to the mark."
Πλεονεκτήματα: "Thank you for the sandwich!"
Μειονεκτήματα: "Our luggage was left behind in Zurich after an unnecessary gate check. There were plenty of room in the overhead bins, and we purposefully bought the luggage because they were sized for bin storage."
Μειονεκτήματα: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."
Μειονεκτήματα: "late boarding but quick, lost my luggage"
Μειονεκτήματα: "Small spaces between seats"
Πλεονεκτήματα: "Good crew and clean plane"
Πλεονεκτήματα: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Μειονεκτήματα: "Didn't find anything."
Πλεονεκτήματα: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Μειονεκτήματα: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "I paid extra for seat selections and then they did not give me those seats."
Πλεονεκτήματα: "Went great, no complains"
Μειονεκτήματα: "HOT turkey sandwich"
Πλεονεκτήματα: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Μειονεκτήματα: "My flight was pleasant"
Πλεονεκτήματα: "Crew was more friendly here"
Μειονεκτήματα: "No inflight entertainment."
Πλεονεκτήματα: "The crew was lovely."
Μειονεκτήματα: "The seats were very cramped."
Πλεονεκτήματα: "Too short to rate but good overall"
Πλεονεκτήματα: "That is wasn't crowded"
Μειονεκτήματα: "That I had a 5 hour delay and I was t informed about it earlier"
Πλεονεκτήματα: "Perfect service, on time"
Πλεονεκτήματα: "Crew was really nice, comfortable seat, great experience"
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."
Πλεονεκτήματα: "Nicer plane, on time"
Πλεονεκτήματα: "Quick flight, nice crew"
Μειονεκτήματα: "Snack options"
Πλεονεκτήματα: "The entertainment was nice!"
Μειονεκτήματα: "The seats were not comfortable"
Μειονεκτήματα: "Late and bad communication"
Μειονεκτήματα: "Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude"
Πλεονεκτήματα: "Fine flight once we were in the air."
Μειονεκτήματα: "There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B."
Μειονεκτήματα: "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"
Πλεονεκτήματα: "Tv, food, blanket with pillow"
Μειονεκτήματα: "Everything was wonderful"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats."
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Seating, more space, luggage delivery"
Μειονεκτήματα: "More space is needed for legroom."
Μειονεκτήματα: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."
Μειονεκτήματα: "Offer drinks, water"
Πλεονεκτήματα: "The flight went as expected. there were no surprises."
Πλεονεκτήματα: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Μειονεκτήματα: "A bit more space for placing magazines etc would be welcome"
Πλεονεκτήματα: "Arrived at destination"
Μειονεκτήματα: "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"
Μειονεκτήματα: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."
Πλεονεκτήματα: "The crew was good. Seat is ok, not very comfortable."
Μειονεκτήματα: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"
Πλεονεκτήματα: "Great food on this long haul flight. Business class lounge was nice. On time flight."
Μειονεκτήματα: "Very slow & chaotic boarding process."
Πλεονεκτήματα: "On time, clean airplane, smooth, good flight overall"
Μειονεκτήματα: "No entertainment or food on board. Not even drinking water"
Μειονεκτήματα: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Μειονεκτήματα: "I wish there was a bigger selection of movies and tv-shows to watch."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "The small space between seats"
Μειονεκτήματα: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."
Μειονεκτήματα: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"
Μειονεκτήματα: "The plan was too small."
Πλεονεκτήματα: "The cool thing about this airline is that it’s dirt cheap to get from Oakland to Barcelona!! I will say tho, you do get what you pay. We purchased the most basic flight and that’s really what it was. Tight leg room and lots of people. If you’re over 5’5 I HIGHLY RECOMMEND getting extra leg room if it’s available. Aside from that. The flight was cool and the staff was nice!"
Πλεονεκτήματα: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"
Πλεονεκτήματα: "On time, polite, comfortable"
Πλεονεκτήματα: "Fast efficient boarding."
Μειονεκτήματα: "No frills flight. You have to pay for snacks and drinks."
Πλεονεκτήματα: "The staff was very friendly, polite and attentive"
Μειονεκτήματα: "Bumpy ride in parts."
Πλεονεκτήματα: "Great crew, good dinner but below Average breakfast"
Μειονεκτήματα: "Food could have been better."
Πλεονεκτήματα: "Pilot was great, soft landing, smooth takeoff"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "Quick boarding."
Μειονεκτήματα: "No movies or videos. Children crying and screaming."
Μειονεκτήματα: "I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport"
Πλεονεκτήματα: "a non event flight - meal was ok, flight attendants helpful"
Μειονεκτήματα: "airport in london - waited for hours to find which gate to used - sent us across to the wrong side and then only 40 minutest to board and we were running to take underground rail back to other side and find correct gate."
Πλεονεκτήματα: "Everything was pretty good"
Μειονεκτήματα: "The seats were kind of tight."
Πλεονεκτήματα: "Pleasant crew"
Μειονεκτήματα: "I think they should offer complementary water"
Πλεονεκτήματα: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Μειονεκτήματα: "No complimentary drinks, not even a glass of water. Check in was horrendous. I pre purchased luggage Check in but when I arrived in airport the automated system doesn't like to that piece of data. Didn't know that so was in a long line to use automated check in when I was supposed to be in an even longer line to have service personnel check me in. So finally after standing in both lines I did get checked in......."
Μειονεκτήματα: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."
Πλεονεκτήματα: "Lots of leg room, comfortable and very nice staff."
Μειονεκτήματα: "See Above. There was a 2.5 hour delay. I was worried I would not make my flight to Vigo, but I did"
Μειονεκτήματα: "Food was just ok"
Πλεονεκτήματα: "They solve the flight connection issue and move us to a direct flight."
Πλεονεκτήματα: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"
Μειονεκτήματα: "Very limited room to move. Rather impersonal"
Μειονεκτήματα: "No free snacks or drinks"
Μειονεκτήματα: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."
Πλεονεκτήματα: "Ναι όλα μια χαρά"
Μειονεκτήματα: "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Μειονεκτήματα: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Πλεονεκτήματα: "Simplicity and welcome with a smile"
Μειονεκτήματα: "The departure gate was far"
Μειονεκτήματα: "The return flight was very turbulent, but mostly close to take off and landing."
Πλεονεκτήματα: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Μειονεκτήματα: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Μειονεκτήματα: "Will never fly them again"
Πλεονεκτήματα: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Πλεονεκτήματα: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Μειονεκτήματα: "No food or entertainment"
Μειονεκτήματα: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Πλεονεκτήματα: "Good short flight"
Μειονεκτήματα: "Short flight, no food or entertainment"
Μειονεκτήματα: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Πλεονεκτήματα: "Crew was very nice and professional."
Μειονεκτήματα: "Seating is a bit tight. But ours was a short flight."
Πλεονεκτήματα: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Μειονεκτήματα: "Flight was cancelled 6 months ago and I still have not received my refund."
Πλεονεκτήματα: "on time inexpensive and nice flight attendants"
Πλεονεκτήματα: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Μειονεκτήματα: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Πλεονεκτήματα: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Μειονεκτήματα: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Πλεονεκτήματα: "Short fairly cheap flight"
Μειονεκτήματα: "They needed more staff to check people in. Flight was delayed because we were still boarding. Was a cluster."
Μειονεκτήματα: "I would never fly this airline again"
Πλεονεκτήματα: "The price was very reasonable. Despite delayed takeoff and boarding area lacking clear instructions, flight boarded quickly and made up most of the lost time. Other flights and trains in Italy seemed to be delayed too!! (not operated by Volotea)! I did pay extra in advance for baggage and printed out boarding cards before leaving USA for Italy. Familiarize yourself with the rules. Ate a sandwich on board, good enough and friendly flight attendants."
Μειονεκτήματα: "I had over 100 Euro extra charges on arrival at the airport that i did not expect. It makes it very difficult to compare flights when the actual cost is buried in fine print. If airlines would not charge such excessive fees for luggage, then their would be room in the overhead space; i wouldn't have to rush to get a seat; and security lines would be much shorter..."
Πλεονεκτήματα: "Comfortable airplane."
Μειονεκτήματα: "Rude counter people. Would not let me check box of wine, professionally prepared. Only airline I know of who won't allow wine. They want tourists to Sicily, tout their wine, but won't let you bring it home."
Πλεονεκτήματα: "timeliness of schedule"
Μειονεκτήματα: "Additional charges for all"
Πλεονεκτήματα: "Low price!"
Μειονεκτήματα: "Our backpacks were considered over-sized luggage and we were charged 40 euro each. (these have never been considered over-sized to other airlines) There was a fee of 30 euro to print out boarding passes. After roughly 140 euro we were able to board the plane. Numerous little fees on top of boarding pass. Rough flight, which was followed by a plane wide applause once landing."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!"
Πλεονεκτήματα: "The cabin crew was very good. The check in process was tough but the representative was nice."
Μειονεκτήματα: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Μειονεκτήματα: "Great flight, everything went perfect."
Πλεονεκτήματα: "Crew was very informative and honest about all the extra fees there are with easy jet."
Μειονεκτήματα: "During Boarding there were two entrances, from the front of the plane and from the back. The crew misdirected passengers and passengers with the lower seat numbers boarded from the back. Passengers with higher seat numbers boarded through the font entrance. Getting to your seat felt very crowded."
Πλεονεκτήματα: "Smooth take off and landing."
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Πλεονεκτήματα: "the flight was ok"
Μειονεκτήματα: "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"
Μειονεκτήματα: "It was hot"
Πλεονεκτήματα: "Crew was fine"
Μειονεκτήματα: "EVERYTHING ELSE"
Μειονεκτήματα: "Horrible boarding process."
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "the chairs are not very comfortable"
Μειονεκτήματα: "Extremely poor customer service. Collective refusal for each team memeber to take responsibility to remedy sutuation"
Πλεονεκτήματα: "Clean, functional, fun"
Μειονεκτήματα: "Nothing really, it is very good value for money"
Μειονεκτήματα: "Accent and descent were extremely fast and caused ears extreme pain."
Πλεονεκτήματα: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"
Πλεονεκτήματα: "In résumé everything is cool. Thx"
Μειονεκτήματα: "The land"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Great beer selection on the flight. After spending 4 days in Paris with all wine it was great to have an IPA on the flight. More importantly, the service was incredible, airport was beautiful, and transport was seamless."
Πλεονεκτήματα: "The staff was great."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Πλεονεκτήματα: "Smooth landing, good communication during flight. Lots of food choices to purchase"
Μειονεκτήματα: "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"
Πλεονεκτήματα: "On time and very well organized"
Μειονεκτήματα: "U have to pay for water"
Μειονεκτήματα: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Πλεονεκτήματα: "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."
Πλεονεκτήματα: "Everything was good"
Μειονεκτήματα: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Adequate for short flight"
Μειονεκτήματα: "Cramped seating Long wait on jet ramp"
Πλεονεκτήματα: "It was a smooth experience."
Μειονεκτήματα: "No USB charging port."
Μειονεκτήματα: "Rude boarding crew."
Πλεονεκτήματα: "In-Flight staff was pleasant..."
Μειονεκτήματα: "When I go to check in hours early they tell me the flight is full and now I have to pay 117$ to check my bag and my wife’s bag. On top of that the woman sitting in the isle next to us shows up onboard with a bag and the flight crew offers to store her bag for no additional charge... language made it impossible to debate so I bit my tongue."
Μειονεκτήματα: "Hostess who threw me out"
Μειονεκτήματα: "The flight was 3 hours late and we given terrible information, then hey gave us vouchers for food of a paltry €4.50 each!"
Μειονεκτήματα: "On the flight home from Milan to Barcelona they charged me 67 Euros to check one bag even though on the flight to Milan I was allowed to bring it as a carry on and check it at the gate for free."
Πλεονεκτήματα: "The seat were comfy. The airline has changed big time!"
Μειονεκτήματα: "They stopped at the gate and made me put my personal bag into my carry on so I was sitting there trying to close my carry on which had a camera, agenda book, wallet etc etc. They should of told me like other airlines to put it in hold but she was so cold. But the ironic thing, while I am doing this I see men carrying a personal item and a carry on and NOT being told to do the same me and another lady was so mad! Worst airline EVER!"
Πλεονεκτήματα: "The direct flight schedule from Naples to Amsterdam"
Μειονεκτήματα: "The flight was delayed by more than 3 hours. They made me checkin my bag based on the pre tense that the flight was completely booked whereas it was no where close to full. After arriving in London there was no information which belt my luggage will arrive and I had to search for close to an hour to find my bag"
Μειονεκτήματα: "Boarding with kids was difficult."
Μειονεκτήματα: "they over booked the flight and i couldnt fly out to the next day."
Πλεονεκτήματα: "We had no idea we had to pay for checked luggage. Until we arrived at check in. Hidden fee and so wrong! So we ended up paying another $98 on top of the ticket price. Now I understand why there was so much carry- on luggage! And that took soooooooo much longer to board and exit the plane. No entertainment. Small seats. Sorry, Easy Jet, but never again."
Μειονεκτήματα: "It was late by over an hour and their baggage fees aren't clear, each checked bag is $45 euro."
Πλεονεκτήματα: "Absolutely nothing!"
Μειονεκτήματα: "Pathetic website. Charges for everything other airlines provide upfront. Unable to reach their customer service call center or chat room which were always unavailable. I will not fly with their f**ked up service again."
Μειονεκτήματα: "Stupidly long wait"
Πλεονεκτήματα: "inflight crew were friendly."
Μειονεκτήματα: "desk personnel were unhelpful. asked me to present my boarding pass when they should be the ones printing it out for me. when checking bags, the cost of checking my bags was almost double what i paid for the actual ticket and i had to drag my bags across the lobby to a totally separate desk, pay for the items, then wait in line again to check them. stupid airline."
Πλεονεκτήματα: "Everyone was so nice and friendly....lovely!!"
Πλεονεκτήματα: "Kind crew, easy boarding and comfortable flight."
Μειονεκτήματα: "Easy jet doesn't have an office in the Palermo airport! There was nobody who I could talk to. When I called they offered no help. There was a horrible accident on the way to the airport and I lost the roundtrip flight. No help from easy jet. A one way ticket was offered that cost more than the round trip. I will never fly easy jet again."
Πλεονεκτήματα: "Easy app use and automated check-in. Score!"
Μειονεκτήματα: "The coffe was expensive and tasted very bad. The crew was not nice at all They charge me 2 suitcases.. Because my small one didn't fit (I bought it as a hand bag) This was the first time I flew with easy jet and clearly the last one.. I've had excellent experiences with all the others companies."
Πλεονεκτήματα: "The flight experience was pleasant!"
Μειονεκτήματα: "WIFI announcement which did not exist"
Μειονεκτήματα: "Smelled badly of fuel"
Μειονεκτήματα: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Πλεονεκτήματα: "Seat was comfortable and we landed on time, even after leaving late."
Μειονεκτήματα: "Crew needed better attitude."
Πλεονεκτήματα: "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"
Μειονεκτήματα: "Nicer crew."
Μειονεκτήματα: "6h delayed"
Πλεονεκτήματα: "Crew was friendly, plane clean"
Μειονεκτήματα: "Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon."
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "The flight was delayed."
Μειονεκτήματα: "Air conditioning at the gate"
Μειονεκτήματα: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
Μειονεκτήματα: "Carry on policy is ridiculous"
Μειονεκτήματα: "Late as per Vueling fashion"
Μειονεκτήματα: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."
Μειονεκτήματα: "The flight was over 5 hours delayed. Multiple times I asked for an update and wasn’t given one by any crew member, nor did they make any announcements giving the passengers and update. The other passengers on the plane were extremely rowdy and loud during the wait and the crew did nothing to keep ca"
Πλεονεκτήματα: "Quick, cheap, and convenient"
Μειονεκτήματα: "Like riding a park bench through the sky"
Πλεονεκτήματα: "No comment"
Μειονεκτήματα: "No coment"
Πλεονεκτήματα: "It was a very efficient flight. On time"
Μειονεκτήματα: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Πλεονεκτήματα: "Good timing, efficiency"
Πλεονεκτήματα: "Plane looks new and clean."
Μειονεκτήματα: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Μειονεκτήματα: "Did not get to this flight due to cancellation from the initial flight"
Πλεονεκτήματα: "Perfect timing and nicely crew"
Μειονεκτήματα: "There is no food not even a glass water for free"
Πλεονεκτήματα: "I am still alive"
Μειονεκτήματα: "They charged for coffee. My legs are too long to fit without my knees going into the isle. They didn't have room for my bag."
Πλεονεκτήματα: "The flight actually got me to my destination"
Μειονεκτήματα: "I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life."
Μειονεκτήματα: "Flight was almost 4 hours late which caused us to miss our next flight. The only compensation given was a 6 Euro snack voucher per person. Worst flying experience of my life."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."
Μειονεκτήματα: "The worst flight in my life"
Μειονεκτήματα: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"
Μειονεκτήματα: "My flight was delayed 3 hours, so I missed my connecting flight. Then there were no more flights until the morning. Vueling paid for a hotel for me, but the hotel was over an hour away from the airport at 2 in the morning, and I woke up at 5 the next morning and sat in 2 HOURS of traffic to get back to the airport. The shuttle left late tho, and I almost missed my flight again. Bad experience."
Πλεονεκτήματα: "Boarding was efficient"
Μειονεκτήματα: "Flights usually delayed Cabin crew are rude specially Lucia who was on the Vueling 08:55 flight from Bilbao to Barcelona on 21/04/2018"
Μειονεκτήματα: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Πλεονεκτήματα: "Crew. Extra leg room on first leg."
Πλεονεκτήματα: "Easy boarding and smooth flight."
Πλεονεκτήματα: "Comfortable chairs, clean airplane"
Μειονεκτήματα: "Flight attendant had a bit of an attitude. Bad day, perhaps."
Πλεονεκτήματα: "Good cheap no frills price"
Μειονεκτήματα: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."
Μειονεκτήματα: "Flight was late. Lost my luggage"
Πλεονεκτήματα: "Very cramped, slow and luggage lost."
Μειονεκτήματα: "Very cramped, slow and luggage lost."
Πλεονεκτήματα: "Efficient, great value"
Μειονεκτήματα: "Sits are not comfortable"
Πλεονεκτήματα: "Crew is good."
Μειονεκτήματα: "The plain was late for 1:40 minutes and they lost my luggage again."
Πλεονεκτήματα: "Everything , we loved !! The crew was amazing, always eager to serve and help, the food was good and the timing was perfect!!! :)"
Μειονεκτήματα: "Dely and they lost my bags"
Πλεονεκτήματα: "Quick and easy all the way."
Μειονεκτήματα: "Terrible service. We flew with a connwction. After 2 hours delY they told us that our next flight was cancelled. That was not true"
Πλεονεκτήματα: "Quick, easy, cheap"
Μειονεκτήματα: "No drinks or food offered, no entertainment."
Πλεονεκτήματα: "The flight, especially with the relatively low-cost "Priority Boarding" option was very pleasant."
Μειονεκτήματα: "The Malpensa airport boarding process is a bit of a free-for-all, with people lined up a long time before boarding in a very long line. Your best option is to skip the giant line with Priority Boarding. Even in the short Priority Boarding line, it was pretty messy, and a businessman pretending ignorance tried to cut in line in front of me."
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Limited food options, no entertainment of any sort"
Πλεονεκτήματα: "On time, Good landing, friendly staff"
Πλεονεκτήματα: "Having the people who are at the back of the plane load first made it so much more efficient"