Μειονεκτήματα: "Not a thing!"
Πλεονεκτήματα: "Fast easy flight"
Μειονεκτήματα: "Appreciate the communication from pilot when on tarmac"
Μειονεκτήματα: "Space on airplanes"
Μειονεκτήματα: "More communication on the flight delay"
Πλεονεκτήματα: "Seats were comfortable."
Μειονεκτήματα: "We didn’t get offered a snack or drink."
Μειονεκτήματα: "3 hours late!!!"
Πλεονεκτήματα: "The crew was amazing and seats were comfortable"
Μειονεκτήματα: "Better food offerings"
Μειονεκτήματα: "Too many flight delays and gate changes"
Πλεονεκτήματα: "The flight landed early. Check-in staff were great."
Μειονεκτήματα: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Πλεονεκτήματα: "Delta One product is among the best in domestic US."
Μειονεκτήματα: "Let passengers know that Delta One has a special check in area."
Πλεονεκτήματα: "Flight attendants thank SkyMiles members by name at some point during the trip, very friendly."
Μειονεκτήματα: "Wifi was not working"
Πλεονεκτήματα: "Great crew. Seat was not too bad."
Μειονεκτήματα: "Seats did NOT recline, which seems to be a pretty poor planning for a red eye flight."
Πλεονεκτήματα: "I was seated in economy comfort. Compared with Delta's Econoomy Comfort, I felt that the KLM seat had more legroom and greater recline."
Μειονεκτήματα: "The dinner was awful. No choice of meal. Everyone got a small plastic contained filled with macaroni in tomator sauce. Nothing else. Incredibly bad. Breakfast was better. Sausage and eggs, melon, yoghurt. But who is in the mood to eat at 2 am?"
Μειονεκτήματα: "Seats could’ve been assigned ahead of time"
Πλεονεκτήματα: "We had exit row seat, most uncomfortable ever, video devices both broken. Will never sit in exit row again would have been better off in basic economy"
Μειονεκτήματα: "Fix broken seats and tv screens"
Μειονεκτήματα: "All was good"
Πλεονεκτήματα: "Being in First Class"
Μειονεκτήματα: "Heavier food selection would be appreciated."
Μειονεκτήματα: "Food was just a snack"
Μειονεκτήματα: "Baggage was delayed overnight. With modern tracking, should have been notified that the luggage was not loaded on the same flight as me, eliminating my wasting 45 minutes at ATL realizing that my baggage was not coming and then having to queue to notify the airline that it had not come."
Πλεονεκτήματα: "It was a normal flight as well expected."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Μειονεκτήματα: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."
Πλεονεκτήματα: "Got to fly on the a brand new 737-900 and had plenty of room to fit my laptop so I could work. Friendly crew, didn't feel like a farm animal being herded on to a transport to be taken to slaughter like I do on other airlines."
Μειονεκτήματα: "In flight WiFi was inoperable for most of the flight making it hard to work."
Μειονεκτήματα: "Customer service"
Πλεονεκτήματα: "On time with no drama"
Μειονεκτήματα: "The flight was quite smooth."
Πλεονεκτήματα: "Short, straight-forward flight."
Πλεονεκτήματα: "On time flight"
Μειονεκτήματα: "Cramped seating in coach. Think comfort not profit"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Μειονεκτήματα: "Got stuck for two hours sitting in the plane because the computer systems went down. Worst experience ever with Delta."
Πλεονεκτήματα: "It was on time. Flight crew was courteous. Plenty of room and comfy seats. Good entrainment media"
Μειονεκτήματα: "Wish it would've had more movie options"
Πλεονεκτήματα: "I always feel that the flight attendants on Delta truly care about your flight experience. The smile, the attentiveness, the thoroughness and giving you the attention you desire."
Μειονεκτήματα: "Ran out of bananas before they got to me, no big deal and it looks like Delta is getting healthier options every year."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The cost of the ticket"
Μειονεκτήματα: "Flight left late and missed connecting flight in Atlanta. It's 9:30 pm and I'm still stuck in Atlanta airport."
Πλεονεκτήματα: "Good do to Delta Staff"
Πλεονεκτήματα: "Great flight attendant!"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "This was a first! The flight attendant (sorry I didn't catch his name) was very attentive and assisted us in first class as needed. He actually addressed us by our name and that made me feel like I was not just a passenger!"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "The service was fine. I slept the entire flight."
Μειονεκτήματα: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Πλεονεκτήματα: "absolutely nothing"
Μειονεκτήματα: "no food while waiting flight cancelled and no vendors open in the airport, stood in line for 4 hours only to be told no flights available, wasn't asked if they could feed me, put me up in a hotel, absolutely no compensation for me not being able to see my son graduate in the Air Force."
Μειονεκτήματα: "Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii."
Πλεονεκτήματα: "On time departure and arrival."
Μειονεκτήματα: "Cramped! Cabin crew not particularly friendly."
Πλεονεκτήματα: "Bags arrived on the belt quickly"
Μειονεκτήματα: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Μειονεκτήματα: "Not being to help on the ground in Copenhagen with delta issues"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Μειονεκτήματα: "KLM crew exceed our expectations"
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Too hot inside the aircraft"
Μειονεκτήματα: "Staff rude and short"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Μειονεκτήματα: "Boarding was very slow."
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Μειονεκτήματα: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Μειονεκτήματα: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Πλεονεκτήματα: "The flight was great."
Μειονεκτήματα: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Good multi media access and content"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "We really liked the KLM people, from the check in crew to the flight attendants."
Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"
Πλεονεκτήματα: "Quick and efficient flight. Crew very organized. Great language skills"
Πλεονεκτήματα: "Overall, good flight"
Πλεονεκτήματα: "In general, it was ok"
Μειονεκτήματα: "Flight was delayed and because of this I missed my connection flight to Amsterdam"
Πλεονεκτήματα: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Μειονεκτήματα: "Would be nice if there was wifi on board"
Πλεονεκτήματα: "Food was relatively good"
Μειονεκτήματα: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
Πλεονεκτήματα: "The price was nice."
Μειονεκτήματα: "Plane looked unkept on exterior. Crew was nice but lazy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Short and sweet"
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Πλεονεκτήματα: "Cops is always a good reason to flight"
Μειονεκτήματα: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Πλεονεκτήματα: "The crew was terrific."
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Πλεονεκτήματα: "The crew was amazing and extremely helpful!"
Μειονεκτήματα: "The food could have been better"
Πλεονεκτήματα: "The crew was very helpful in all respects."
Μειονεκτήματα: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Πλεονεκτήματα: "Crew great."
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "Friendly attendants, entertainment variety"
Μειονεκτήματα: "Comfort, food could have been better."
Πλεονεκτήματα: "Left on time. No turbulence."
Μειονεκτήματα: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Πλεονεκτήματα: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Μειονεκτήματα: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "Air France personnel is always really helpful"
Μειονεκτήματα: "Food and comfort in short haul are not the best - but the flight is short..."
Πλεονεκτήματα: "Crew members"
Μειονεκτήματα: "Up to 1 hour late and they leaved my baggage in Paris"
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Service and crew are great"
Πλεονεκτήματα: "My seat"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Πλεονεκτήματα: "Crew was very nice and the plane was clean and comfortable"
Μειονεκτήματα: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "The cheese and the bread"
Μειονεκτήματα: "The unprofessional staff during boarding and food serving"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "The hostesses were very kind and nice"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Πλεονεκτήματα: "Short, lots of leg space"
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "Good on a short flight"
Μειονεκτήματα: "Paying for carry on due to weight limit. First time this ever happened!"
Πλεονεκτήματα: "Airplane staff were good"
Πλεονεκτήματα: "Efficient check-in."
Μειονεκτήματα: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Μειονεκτήματα: "bad smell around my seat"
Πλεονεκτήματα: "Other crew members were very polite to us, in particular a younger tall woman."
Μειονεκτήματα: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Πλεονεκτήματα: "Panamá airport is a disaster, unorganized and dirty"
Μειονεκτήματα: "Panamá airport"
Πλεονεκτήματα: "It was as expected."
Μειονεκτήματα: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Πλεονεκτήματα: "Plane was new and good"
Μειονεκτήματα: "Flight was 4 hours delayed"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "Plugs to charge devices"
Πλεονεκτήματα: "Service and drinks"
Μειονεκτήματα: "Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for."
Μειονεκτήματα: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."
Μειονεκτήματα: "For a first class flight, I think they gotta change everything. Concorde lounge in london outdated, bad food, no snacks.. on board monitor was so low in resolution that watching was a pain and movies with subtitles impossible to watch. Compared to LH Air France or any Asien Avery bad"
Πλεονεκτήματα: "Food and flights being on time and ran per schedule"
Μειονεκτήματα: "London airport NOT OFFERING WHEEL CHAIR even there was a wheel chair assistance required. My mother has to walk despite choosing the wheel chair assistance. Now she is in pain."
Μειονεκτήματα: "The airline changed my seats after giving me boarding passes and I had to pay to get better seats. That is no t acceptable"
Πλεονεκτήματα: "The seats were nice"
Μειονεκτήματα: "They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids"
Πλεονεκτήματα: "Comfortable sits"
Πλεονεκτήματα: "The flight was on time.."
Μειονεκτήματα: "The food.."
Πλεονεκτήματα: "Not being squeezed into a claustrophobic window seat."
Μειονεκτήματα: "Nothing to report."
Πλεονεκτήματα: "Polite and funny crew"
Μειονεκτήματα: "Snacks and drinks for money"
Πλεονεκτήματα: "Friendly crew, flight on time, great food and snacks, good movie selection"
Μειονεκτήματα: "Seats not too confortable, landed on time but got to the gate 45 mins after landing"
Μειονεκτήματα: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"
Μειονεκτήματα: "Didn’t realize you had to pay for coffee or a non-alcoholic drink until after we were asked what we’d like to drink."
Πλεονεκτήματα: "Boarding was quick and well organized. The plane was clean and prepared -cabin crew was very friendly.We did miss our connection and I liked that British airways got us on the next available flight and had that information as we exited our flights."
Πλεονεκτήματα: "Cabin crew were friendly, attentive and even observe passengers not getting good sleep. Their smiles made the trip a more pleasant one."
Μειονεκτήματα: "Headrest... to nitpick, but that is probably a standard one. If headrest may be further adjusted to suit passengers of different height."
Πλεονεκτήματα: "The on time arrival"
Μειονεκτήματα: "That even non alcoholic drinks costs The gate agent provided misleading information"
Μειονεκτήματα: "We waited on the tarmac to deplane longer than we were in the air."
Μειονεκτήματα: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Πλεονεκτήματα: "Friendly crew. Good day in the skies."
Πλεονεκτήματα: "The drinks were great, however the food specifically the salmon meal (Great Britain breakfast) seemed to be missing something. The stewardess mentioned my partner to have the chicken as there was only a portion of the meal. But, I paid £24 for the meal. Although, the vegan and veggie meals were great!"
Μειονεκτήματα: "Next time I will pay more attention to the two row seating and pay for seats in that area of the plane. Other than that, good service."
Πλεονεκτήματα: "British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info"
Πλεονεκτήματα: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Μειονεκτήματα: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Πλεονεκτήματα: "Plane was small but reasonably so for the length of the flight. Crew were nice, no issues with the flight.."
Μειονεκτήματα: "Flew economy so no food. Definitely no entertainment. First world problems: Not that it's really a big deal, but I sure wish these short haul flights would start installing at least in seat video for flight tracking, news or a few games. Even just an internet connection. It's bad enough you are shoved in there like cattle in a sardine can."
Μειονεκτήματα: "Fight was delayed 30 minutes so we missed our connecting flight to Madrid. We are stuck in London for the night, the food is not edible at the hotel they gave us and now we are stuck rearranging all of our future travel plans because we can't get to Madrid until tomorrow. This is our worst travel experience ever. We will never fly British Airways again."
Μειονεκτήματα: "No internet on flight"
Πλεονεκτήματα: "Reasonable comfort."
Μειονεκτήματα: "Very slow baggage pickup at the airport."
Πλεονεκτήματα: "Choice of food and cabin crew"
Μειονεκτήματα: "Too crowded"
Πλεονεκτήματα: "The crew are very friendly and helpful! Great service. Amazing food and wonderful entertainment on the plane"
Πλεονεκτήματα: "Flight on time, flight attendants were great."
Μειονεκτήματα: "More legroom would have been nice"
Μειονεκτήματα: "Please fix the boarding process."
Πλεονεκτήματα: "Great flight, nice and short. Great crew, very helpful"
Μειονεκτήματα: "No entertainment on the flight and the seats were much smaller that I expected."
Πλεονεκτήματα: "Flights were on time, staff was courteous."
Μειονεκτήματα: "Food was not tasty, leg space was inadequate, air conditioning was not adjustable,"
Πλεονεκτήματα: "Just so comfortable and friendly. I'll fly them again next time!"
Μειονεκτήματα: "Everything important was missing. Poor poor."
Πλεονεκτήματα: "The seats were comfortable and they gave enough food and water."
Μειονεκτήματα: "We did on line check in, printed the tiket, and they decided to reprint it, and it never work, every time that we used this re-printed ticket doesn't work, we needed to call many time the staff, and in the baggage drop off constantly said that our baggage hast over weigth without weigth it, the scale said another thing, I have the impresion that they were pushing for extra-weigth pay."
Μειονεκτήματα: "Hot plane no free drinks or snacks."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "Great Crew, smooth operation. Efficient service."
Πλεονεκτήματα: "Liked the private bin to hold personal belongings in."
Μειονεκτήματα: "Paid $81 used for a twin seat and they assigned the second seat to another traveler without refunding my $81 dollars. The passenger was over 6ft and large taking up a large amount of space."
Πλεονεκτήματα: "Quick flight with no issues"
Μειονεκτήματα: "Little cramped."
Μειονεκτήματα: "Tiny area for feet at window seat. Overhead compartment smaller than usual."
Πλεονεκτήματα: "Impressed by service of staff"
Πλεονεκτήματα: "Food was good and drink selection was great."
Μειονεκτήματα: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."
Πλεονεκτήματα: "No crying babies."
Μειονεκτήματα: "Late, late, late. Then they informed me that they didn't know where my luggage was. What a crummy, long day."
Μειονεκτήματα: "Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight."
Πλεονεκτήματα: "I liked that there was wifi on board."
Μειονεκτήματα: "We had a 3.5 hour delay. The crew could have offered extras to make up for it."
Πλεονεκτήματα: "The seat cushion had no support. I felt like i was sitting on seat supports"
Μειονεκτήματα: "Thicker seat cushion would be more comfortable."
Πλεονεκτήματα: "I learned not to fly with air Canada again"
Μειονεκτήματα: "Stop lying to passengers Give little care to travelers with infants Telling us that there are so many infants traveling and no bassinet seats are available then find out that air Canada had sold themSellig for $100... Is a decisive act and careless"
Μειονεκτήματα: "They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy"
Μειονεκτήματα: "Screen is slow and outdated. Easy upgrade from one class to another."
Πλεονεκτήματα: "Very nice flight attendants."
Μειονεκτήματα: "Sick people coughing and crying babies. :D"
Πλεονεκτήματα: "The flight was short . Food was pretty good"
Μειονεκτήματα: "That we were waiting to take off and the explanation of the technical delay was not too clear and forthcoming"
Μειονεκτήματα: "Flight was two hours delayed and we missed our connection in Toronto and had to wait another three hours. AC did put us on the next available flight."
Πλεονεκτήματα: "The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada."
Μειονεκτήματα: "on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job."
Πλεονεκτήματα: "Comfortable seats, friendly crew."
Μειονεκτήματα: "Almost two hours delay each way."
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Checked carry on from Montreal to RDU. Bag was never entered in the system (customer service at Toronto stop could not find record for the claim tag we were given), which caused a problem with customs. Bag did arrive with rest of luggage at destination, however."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Airplane was old, uncomfortable and no screens"
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "The crew was so attentive and respecful! Kept pouring wine as we wanted (without saying a qorf or requesting it) this is how business class should be. I love air canada business class. Super hyper recommended. Food was ok, in spite it eas a short flight. Crew was very very nice. ❤️"
Πλεονεκτήματα: "Good normal flight."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Μειονεκτήματα: "I am still in Toronto, just made it to the hotel. Due to a strike the luggage could not be checked for custums. I won't be able to fly home to Indianapolis till 12:35pm tomorrow"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "The boarding was smooth. The attendant at the checking was very friendly and courteous, the website information on the luggage weight was incorrectly worded and we had to transfer some of the clothing to a carrying on bag. The wheelchair attendant was very friendly and courteous she made my mother feel relaxed since it was her first time traveling alone as a disabled person."
Μειονεκτήματα: "A snack should have been served. Only juices were served. An announcement should have been made for layover passengers to purchase food at the airport if they are unable to purchase on board with a card."
Πλεονεκτήματα: "Dinner was ok, Breakfast and coffee were horrrible"
Μειονεκτήματα: "Very rude staff, would not do anything I asked and responded with attitude"
Πλεονεκτήματα: "The food was pretty good!"
Μειονεκτήματα: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."
Μειονεκτήματα: "Have no blanket to passenger"
Πλεονεκτήματα: "Entertainment options were excellent, and the screen worked really well."
Μειονεκτήματα: "The crew was somewhat sloppy in their service of meals and drinks."
Μειονεκτήματα: "Long line and few staff at immigration. Need twice number of clerks"
Πλεονεκτήματα: "Flight attendants were attentive and professional. Comfortable flight, given it was 10+ hours long."
Μειονεκτήματα: "I have never flown an airline that served dinners without offering a vegetarian (typically pasta) option as a standard meal. Had no idea that I would need to request this, so I did not have dinner on the flight, as the meals were either chicken or beef. At this point in the 21st century, a meatless diet is a widespread life choice, for either ethical or health reasons. I would really like to see a pasta option as a default. Thanks for taking feedback."
Πλεονεκτήματα: "Very nice crew. Meals came out at great times. Food was good but not great."
Μειονεκτήματα: "Boarding process was a bit slow and started late, making our flight delayed, which made us miss our connecting flight."
Μειονεκτήματα: "This flight and my next connecting one (also Air Canada) were both delayed by 45 minutes each. That's an hour and a half of wasted time. Thankfully, I just assumed there would be a delay so I booked a later connection in advance. The weather was perfect and there was no explanation on either flight as the why we were almost an hour delayed. I'm expected to arrive 2 hours in advance of a flight. Why is it so hard for this airline to be on time?"
Μειονεκτήματα: "Paying for baggage."
Πλεονεκτήματα: "Smooth, great crew"
Μειονεκτήματα: "Nothing, it was great"
Μειονεκτήματα: "more movie and technology availability."
Μειονεκτήματα: "No entertainment for such long flight."
Πλεονεκτήματα: "Excellent crew service."
Μειονεκτήματα: "inadequate leg room in economy"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Μειονεκτήματα: "Horrible to say the least"
Πλεονεκτήματα: "The staff was so kind and outgoing! They made sure the flight went smoothly!"
Πλεονεκτήματα: "The in flight entertainment was great!"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "It was a short flight!!"
Μειονεκτήματα: "The movies had no sound!"
Μειονεκτήματα: "no snacks, no tea"
Πλεονεκτήματα: "comfortable environment and quality service."
Μειονεκτήματα: "My original flight was cancelled due to mechanical problems and then agent got me in a other flight to Newark which was the last one to NY and then there was a delay of at least 1hr to take off. Most likely, I will not travel with air canada again and I'm not recommending to friends since they are always delay with their flights."
Πλεονεκτήματα: "flight was cancelled. huge inconvenience."
Πλεονεκτήματα: "Clean and new airplane"
Μειονεκτήματα: "boarding process missing baggages unfriendly crews"