Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Nothing really. LH first class cabin is one of the best!"
Πλεονεκτήματα: "Flight landed on time"
Μειονεκτήματα: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"
Πλεονεκτήματα: "Crew was awful. Grumpy and not friendly. They hate their customers especially children."
Μειονεκτήματα: "This was my worst experience on any Lufthansa flights. Worst ever!"
Πλεονεκτήματα: "There were so many refreshments and meals for just a 6.5 hour flight. The movie selection was great."
Μειονεκτήματα: "Some of the attendants could have been friendlier, but overall they were very available and helpful."
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Perdieron las maletas"
Μειονεκτήματα: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"
Πλεονεκτήματα: "Perfect in everything"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Bathrooms were clean"
Μειονεκτήματα: "The entertainment was not functioning"
Πλεονεκτήματα: "Food and crew were terrific."
Μειονεκτήματα: "Security at Frankfurt is particularly laborious"
Πλεονεκτήματα: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Μειονεκτήματα: "With a short layover and a bit of a delay coming from Seattle, I rushed through immigration and security and ran to my next gate. Even though I arrived at the gate two minutes before the scheduled departure time, the plane had already left the gate. VERY disappointing and will probably be the last time I fly Lufthansa, especially through Frankfurt."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Food was excellent. Wide variety of entertainment options. Good German beer."
Μειονεκτήματα: "Cramped seating in economy for the long flight with thin padding making me very aware of the knees of the man behind me."
Πλεονεκτήματα: "Flight Crew was very nice and helping in general. Flight was very in time and comfortable on both segments."
Μειονεκτήματα: "Ground crew at Frankfurt was felt to be discriminatory in behaviour and we had to walk to next departing gate after waiting for our wheelchair."
Πλεονεκτήματα: "See above. The same applies."
Μειονεκτήματα: "See above. The same applies."
Πλεονεκτήματα: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."
Μειονεκτήματα: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Πλεονεκτήματα: "Flight on time"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Service was outstanding. Very polite and prompt."
Μειονεκτήματα: "No language options on tv besides english."
Μειονεκτήματα: "New plane. Very little legroom. New seat back pouches hold next to nothing."
Πλεονεκτήματα: "The boarding process was orderly, the seats comfortable, plenty of luggage space, excellent food -- one of the best economy class flights I've taken."
Πλεονεκτήματα: "Great customer service!"
Μειονεκτήματα: "Sometimes temperature is too warm."
Πλεονεκτήματα: "Loved flying business class. Great service! Flight was on time for departure and arrival."
Μειονεκτήματα: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."
Μειονεκτήματα: "2 hours delay. Bad food"
Μειονεκτήματα: "2 hour delay"
Πλεονεκτήματα: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Μειονεκτήματα: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."
Πλεονεκτήματα: "First time flying Lufthansa and I had a comfortable and enjoyable experience. The food was quite good and the selection and quality of entertainment was excellent. Best of all, there was plenty of legroom for a long international flight!"
Πλεονεκτήματα: "Safety and ease of flying- cleanliness too"
Μειονεκτήματα: "No food at all! The system for getting food was unclear."
Μειονεκτήματα: "Food was pretty bad"
Πλεονεκτήματα: "Got upgraded to Business Class"
Μειονεκτήματα: "Not enough space in between seats"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Meals ok. Pillow and blanket nice."
Μειονεκτήματα: "Crew stressed. Could not understand announcements. Rude response when questioned."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Flight was on time and uneventful. Plane was a bit cool and most passengers were required to put their jackets back on. No complaints otherwise."
Μειονεκτήματα: "Newark is not my preferred airport. We had to leave secure area between flights. Upon reentry, security stations were undermanned and wait times were long."
Πλεονεκτήματα: "Awesome crew and service! I would highly recommend flying with Lufthansa."
Μειονεκτήματα: "Foods usually not bad but the sausage and beef was absolutely disgusting."
Πλεονεκτήματα: "Comfortable and smooth flight"
Πλεονεκτήματα: "Quick flight, efficient boarding."
Μειονεκτήματα: "Seats weren't very comfortable, but it was a short flight. Our layover was too short and our passport verification process almost made us miss our flight."
Πλεονεκτήματα: "The flight left on time which was great because I had a connecting flight. Everyone was provided with a pillow and blanket which was great because the flight was a bit cold. The meals were delicious as well."
Μειονεκτήματα: "A few times I requested the flight attendants service, I was ignored and had to ask a second time. Overall the service was fine"
Πλεονεκτήματα: "Very nice staff."
Μειονεκτήματα: "Boarding could has been smoother."
Πλεονεκτήματα: "Clean aircraft."
Μειονεκτήματα: "Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly."
Μειονεκτήματα: "Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed."
Μειονεκτήματα: "At BA staff treats you inconsistent"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "N/A on food and entertainment"
Μειονεκτήματα: "You charge for water now? And again zero help for passengers with tight connections bc of BA being late"
Μειονεκτήματα: "The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway"
Μειονεκτήματα: "Terrible boarding procedures, plane was way too big for the gate assigned. Had to wait on the tarmac for a ‘starter’? For about 20-30 after a after boarding finished."
Πλεονεκτήματα: "Crew was very attentive"
Μειονεκτήματα: "We got the extended leg room seat we asked for, but next time I will be a bit more particular about its position. The problem was we were right behind the Business/Economy partition, which a) limited our stowage and b) it was a passageway for passengers getting from on aisle to the other."
Μειονεκτήματα: "When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats"
Πλεονεκτήματα: "Very professional, respectful and efficient people. I am impressed by their kindness, always smiling while talking to the passengers."
Μειονεκτήματα: "We waited in the plane for 5 hours and ended with a cancelled flight. We were rebooked out of Oakland the next day. Missed an entire day in Rome for our honeymoon, lost a night at a hotel, and lost money on a tour."
Πλεονεκτήματα: "it was very clean on a board."
Μειονεκτήματα: "even water for money"
Πλεονεκτήματα: "We didn't crash."
Μειονεκτήματα: "Flight attendants repeatedly increased the amount of alcohol given to drunk passengers while those passengers spilled food and drinks on me and could not keep their bodies out of my personal space."
Μειονεκτήματα: "Delayed 4 hours and lied to the entire time that it would “only be 20 more minutes” while we were just sitting in the plane on a very old, uncomfortable plane"
Πλεονεκτήματα: "Plenty of food and polite crew."
Μειονεκτήματα: "Leg space and lack of movie selection."
Μειονεκτήματα: "Sitting on the tarmac for to long...."
Πλεονεκτήματα: "It felt like there was more leg room than on the US airplanes."
Μειονεκτήματα: "I thought the food was just okay."
Πλεονεκτήματα: "updated plane, clean and nice"
Μειονεκτήματα: "No complimentary drinks, not even water."
Μειονεκτήματα: "Seats didn't recline, no entertainment, no beverage or food service. Delayed leaving and landing and the ground crew couldn't find a working jet bridge further delaying the disembarkment. I almost missed my connection despite a 90 minite layover."
Μειονεκτήματα: "definitely a significant downgrade from my first flight from dallas to london. this flight from london to bangalore was outdated, with old entertainment systems, no usb connection, no snacks available. also we were shuttled from the boarding area on a crowded bus to the plan and had to climb several stairs with our heavy handbaggage up to enter the plane. crew was ok, nothing special. i've traveled british airways quite a few times from the USA via London to India and always notice the downgrade on the flight to India."
Πλεονεκτήματα: "Nice comfortable ride from Heathrow to JFK , crew was terrific tending to all passengers , on time and get the service coming throughout the flight"
Μειονεκτήματα: "Everything was good , no complaints."
Πλεονεκτήματα: "It was all good."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Ease in getting the boarding passes. The people were very kind and understanding and informative."
Μειονεκτήματα: "Nothing I didn’t like. For a person that is not a flyer I don’t have any complaints"
Μειονεκτήματα: "Boarding was a bit chaotic."
Πλεονεκτήματα: "After having problems with not getting the seat I booked and paid for - not a lot! British airways trying to fool customers that they are a premium airline but run a budget airline service."
Μειονεκτήματα: "Old plane, poor food, no snacks, poor and old entertainment system."
Πλεονεκτήματα: "Service and comfort"
Μειονεκτήματα: "Movie selection"
Πλεονεκτήματα: "Plane was good, Seats were comfortable"
Μειονεκτήματα: "Would only give us boarding passes to LHR, not to LAX so we had a short connection, a late plane and still had to stand in a customer service line in LHR to get boarding passes. Made the conncection but it was a long run through the airport."
Πλεονεκτήματα: "Everything. Professional staff."
Πλεονεκτήματα: "The airline attendants were very nice and helpful. I had to stow my backpack in the overhead since I was sitting in a front seat with no underseat storage. The flight attendant was very helpful in finding a storage place for me near my seat since I was unable to find a place that wasn't towards the rear of the plane. I've always enjoyed flying with British Airways. Always first class service no matter where you sit."
Μειονεκτήματα: "I have no complaints about my flight."
Πλεονεκτήματα: "Welcoming crew"
Μειονεκτήματα: "Too warm, one of the seats did not recline fully, very poor choice of entertainment"
Πλεονεκτήματα: "The crew was ON TOP OF IT."
Πλεονεκτήματα: "Great staff, always polite and welcoming. Boardiing was simple."
Μειονεκτήματα: "Flight was delayed, although we are given a reasonable reason, leg room is always tough for me, I'm 5'11" 1 star for food and entertainment because there was none on this flight."
Μειονεκτήματα: "Flight from London to Baltimore attendant stood in the back talking and laughing ignoring my call button. Waited 20 min before someone came so I could get water for my daughter. Flight attendant who responded was very rude."
Μειονεκτήματα: "Lost my bags. Incompetent in nice airport. Crew was rude"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "The service at the BA help counter was doing the best they can to get me on another flight."
Μειονεκτήματα: "The flight could not properly land because there were issues with another plane on the tarmac. Due to the 40min delay in London. I missed the connection flight to Rome and it was disappointing because I arrived in Rome 8 hours later because I had to board a flight to Barcelona and connect there. My luggage was left in Barcelona when I landed in Rome and I did not have my luggage for 2 days. Very disappointing travel day and I hope it doesn't happen to anyone else."
Πλεονεκτήματα: "High Life magazine"
Μειονεκτήματα: "No complementary beverages"
Μειονεκτήματα: "Charging money even for a soda. Seriously so cheap."
Πλεονεκτήματα: "flight attendants excellent...food was not good.but Fri is were great. Thank you"
Πλεονεκτήματα: "The flight was on time and boarded efficiently."
Μειονεκτήματα: "I don't understand why we couldn't get free water on the flight."
Πλεονεκτήματα: "Staff was friendly. Great snacks!"
Μειονεκτήματα: "Cancelled with no opportunity to rebook. I missed my entire trip!"
Πλεονεκτήματα: "On time takeoff and landing. Assistance was great and the crew was polite and friendly."
Μειονεκτήματα: "Cramped seating. There really are people who should be required to purchase two seats. Suggest a section for parents too stupid to know how to control their children."
Πλεονεκτήματα: "solid experience with on time performance"
Μειονεκτήματα: "London Heathrow security from my incoming international flight to my connecting flight was hostile, confrontational, and bewildering. Layout of terminal is ridiculous, with far too many chokepoints for foot traffic, far too many people, too few public seating options. Felt like a prison."
Πλεονεκτήματα: "My 2-year-old son accidentally pressed the flight attendant button twice in his seat and once in the bathroom, but I didn't get yelled at by the flight attendants. I really appreciated that."
Μειονεκτήματα: "One of my pieces of luggage was lost, but it arrived about 4 days later. It came back in perfect condition, which is great."
Πλεονεκτήματα: "Food was good. Special meal request was well handled. Not lost in the shuffle."
Μειονεκτήματα: "Even paying high price for Economy Plus did NOT give me more space. Leg could be better but width wise seats are tight like coach. Hardly an elbow room. Make Eco+ seats wider to justify higher price !!!"