Μειονεκτήματα: "No comments"
Μειονεκτήματα: "Heating and serving food in plastic containers."
Πλεονεκτήματα: "The seats were comfortable. The entertainment system was wonderful."
Μειονεκτήματα: "The crew was disorganized."
Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "Food and leg room"
Μειονεκτήματα: "All was fine"
Μειονεκτήματα: "Delayed by 1 hout"
Πλεονεκτήματα: "The crew was amazing and welcoming and warm."
Μειονεκτήματα: "The toilets was not clean and the boarding delayed without any explanation"
Μειονεκτήματα: "Poor service and flight was dirty"
Μειονεκτήματα: "Food was atrocious!"
Πλεονεκτήματα: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Μειονεκτήματα: "Flight was delayed 18 minutes & disembarking was not direct but via bus."
Μειονεκτήματα: "Lights did not work, so diner was guessing whats was in the tray"
Πλεονεκτήματα: "Bad service"
Πλεονεκτήματα: "Very comfortable plane and entertainment offered is excellent"
Μειονεκτήματα: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."
Μειονεκτήματα: "Long trip"
Πλεονεκτήματα: "The crew were very friendly"
Μειονεκτήματα: "The boarding was delayed"
Πλεονεκτήματα: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Πλεονεκτήματα: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Μειονεκτήματα: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."
Πλεονεκτήματα: "The service and food."
Πλεονεκτήματα: "The food was great!"
Μειονεκτήματα: "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."
Μειονεκτήματα: "Internet kept cutting off despite me paying."
Μειονεκτήματα: "No internet"
Πλεονεκτήματα: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Πλεονεκτήματα: "Staff was outstanding"
Μειονεκτήματα: "My suitcase was broken"
Μειονεκτήματα: "One restroom was out of service"
Πλεονεκτήματα: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Πλεονεκτήματα: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Μειονεκτήματα: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"
Πλεονεκτήματα: "Thanks for good service"
Μειονεκτήματα: "Everything was good service food entertainment"
Μειονεκτήματα: "Seats and legroom too small"
Πλεονεκτήματα: "I liked staff , boarding was organized food was not very good needs to be improved"
Μειονεκτήματα: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Πλεονεκτήματα: "Flight was very comfortable and a pleasant ride"
Μειονεκτήματα: "food service could be a bit more prompt"
Μειονεκτήματα: "Probably the best flight crew I ever had the pleasure of being with."
Πλεονεκτήματα: "Crew was nice. Food was excellent."
Μειονεκτήματα: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Πλεονεκτήματα: "Quality of foods and service"
Μειονεκτήματα: "the flight was canceled."
Πλεονεκτήματα: "Crew, food."
Μειονεκτήματα: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."
Πλεονεκτήματα: "Staff were friendly, food was good, and the plane was nice."
Μειονεκτήματα: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Μειονεκτήματα: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."
Πλεονεκτήματα: "Over all the flight was great."
Μειονεκτήματα: "However I feel the need to share that the lid of one of the lights fell off and hit my girlfriend on her nose while she was asleep hurting her instantly. I understand that it was an accident, but nobody takes responsibility for it."
Πλεονεκτήματα: "Service was very good"
Πλεονεκτήματα: "food and courtesy of the staff"
Πλεονεκτήματα: "The crew was excellent."
Μειονεκτήματα: "The flight was late boarding everyone on time. It was delayed 1.5 hrs. The entertainment system had its fault, as it was difficult to navigate between screens. The seats were uncomfortable and not enough room for such a long flight. The kids were extremely uncomfortable on this flight, as many were crying throughout the journey."
Πλεονεκτήματα: "Seats were to narrow for a tall person"
Πλεονεκτήματα: "This trip was nice. I will fly Qatar again"
Μειονεκτήματα: "Still stuck in Doha! Flight hasn't happened yet!"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Πλεονεκτήματα: "Great flight and food options."
Μειονεκτήματα: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"
Πλεονεκτήματα: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Μειονεκτήματα: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."
Μειονεκτήματα: "Best company and the 380 is amazing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."
Μειονεκτήματα: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."
Πλεονεκτήματα: "Crew was great and friendly"
Πλεονεκτήματα: "We upgraded our flight from Frankfurt to business class--so worth it."
Πλεονεκτήματα: "It was very comfortable and service was great and good food and drink"
Μειονεκτήματα: "Lufthansa lost my luggage. Still waiting in my hotel."
Μειονεκτήματα: "Seats are super tight and very uncomfortable for tall people."
Πλεονεκτήματα: "Service was great too"
Μειονεκτήματα: "Squished in seat"
Μειονεκτήματα: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Clean, modern place. Professional staff."
Πλεονεκτήματα: "cabin crew were all very nice!"
Πλεονεκτήματα: "Great Service from the crew!"
Πλεονεκτήματα: "The atmosphere they create is very comfortable"
Μειονεκτήματα: "I don’t now"
Πλεονεκτήματα: "They’re very polite persons"
Μειονεκτήματα: "The way they treat people"
Πλεονεκτήματα: "Entertainment was very diverse ;great"
Πλεονεκτήματα: "I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!"
Πλεονεκτήματα: "Our family was able to all sit together, even though we were not able to select our seats."
Μειονεκτήματα: "I wasn’t able to select my seats when booking the flight, but they put us all t"
Μειονεκτήματα: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "How Lufthansa is not ashamed to serve dog food to people who order kosher food."
Μειονεκτήματα: "I was not allowed to take my cabin bag and was forced to check it in at the checkin counter. The reason mentioned to me was the flight is small. Contradictorily, travellers after me in the queue were allowed to take cabin bags."
Πλεονεκτήματα: "Accurate. Friendly."
Μειονεκτήματα: "My suitcase weal broke during the flight!!"
Πλεονεκτήματα: "Movies / Food"
Μειονεκτήματα: "Seat location. Delay time boarding."
Πλεονεκτήματα: "Baggage handling, efficiency overall"
Μειονεκτήματα: "Small legroom in economy"
Πλεονεκτήματα: "Comfortable and big leg room"
Μειονεκτήματα: "No in-flight entertainment"
Μειονεκτήματα: "The food could be better. The ravioli option very oily ."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Breakfast bun was not tasty - too much bread and not healthy at all."
Μειονεκτήματα: "Seat headrest flaps were broken"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Very comfortable sleep Crew attentive"
Μειονεκτήματα: "Food not worth the first class ticket"
Πλεονεκτήματα: "Good entertainment options"
Μειονεκτήματα: "I got 2 vegetarian meals on this flight. The first one was so mushy that it induced my gag reflex. I managed one bite and no more. The second meal had some ravioli that was much better but still was heated unevenly. But at that point I was so hungry that I ate it anyway. The boarding was chaotic because all economy rows boarded at the same time"
Πλεονεκτήματα: "excellent seats, service, food, entertainment."
Πλεονεκτήματα: "Flight was on schedule, food was good."
Μειονεκτήματα: "Could add more to the entertainment list"
Μειονεκτήματα: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."
Μειονεκτήματα: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"
Πλεονεκτήματα: "Quick, efficient"
Μειονεκτήματα: "Sandwiches not palatable."
Πλεονεκτήματα: "Crew was friendly, food was good"
Μειονεκτήματα: "Entertainment was broken in one of our seats, the seats were not comfortable"
Πλεονεκτήματα: "The crew was really good"
Μειονεκτήματα: "Perhaps seats just a bit more confortable. Overall a very good airline"
Μειονεκτήματα: "They made me checkin a small bag"
Πλεονεκτήματα: "Crew was amazing!!!"
Μειονεκτήματα: "The onboard entertainment"
Πλεονεκτήματα: "Comfy seats in coach!"
Μειονεκτήματα: "My bags were delayed, and ten days later, I still don't have them."
Μειονεκτήματα: "Delayed, ended up missing connection. Still not arrived at destination. Will end up being an 8 hour delay!"
Πλεονεκτήματα: "The seats were nice and roomy and there was a great entertainment system. The flight was on a American Airlines 777."
Μειονεκτήματα: "Very Little"
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "Crew was also nice."
Μειονεκτήματα: "I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight."
Πλεονεκτήματα: "Crew very friendly"
Μειονεκτήματα: "No free coffee."
Πλεονεκτήματα: "Very professional, respectful and efficient people. I am impressed by their kindness, always smiling while talking to the passengers."
Πλεονεκτήματα: "The entertainment"
Μειονεκτήματα: "Some crew members were not friendly"
Μειονεκτήματα: "The connection was not good too little time between flights also the American Airlines desk was hidden. We had to get boarding passes at the exit gate. There should have been a rep to guide passengers to desk."
Πλεονεκτήματα: "The staff was friendly and seemed preppared to do their job well."
Μειονεκτήματα: "The seats were very tight, even smaller than other flighs that I have been on."
Μειονεκτήματα: "there's no screen. hence there's no chance of entertainment. a cup of water or just a juice box should be free/standard."
Μειονεκτήματα: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Πλεονεκτήματα: "Easy on and off the plane"
Μειονεκτήματα: "Having to take the shuttle to the gate."
Πλεονεκτήματα: "Once again, British Air provided excellent service and friendly staff for our flight from London to Boston. The Paris to London crew was not as accommodating and there were difficulties with language barriers in CDG."
Πλεονεκτήματα: "Check in on time. Toilet is very clean. The food is good. The movie program is new."
Μειονεκτήματα: "Just the flight is a bit old."
Πλεονεκτήματα: "All was easy"
Μειονεκτήματα: "It wasn't super comfortable"
Πλεονεκτήματα: "The re-routed , 5 hr late, flight (to Gatwick) was comfortable but we were left to track down BA reps to get a hotel voucher at 01:30 with the airport shut down."
Μειονεκτήματα: "Abandoned at Gatwick after midnight."
Πλεονεκτήματα: "Crew was very nice and helpful."
Μειονεκτήματα: "definitely a significant downgrade from my first flight from dallas to london. this flight from london to bangalore was outdated, with old entertainment systems, no usb connection, no snacks available. also we were shuttled from the boarding area on a crowded bus to the plan and had to climb several stairs with our heavy handbaggage up to enter the plane. crew was ok, nothing special. i've traveled british airways quite a few times from the USA via London to India and always notice the downgrade on the flight to India."
Μειονεκτήματα: "Flight was cancelled. I found out as I was entering Nairobi Airport. The British Airways staff at JKIA were clueless regarding what to do with 200 passengers. It was chaotic, with no one appearing to know what options were available. It was a long night, and if my wife had not re-booked me on another flight out, I might still be there. Terrible customer service."
Μειονεκτήματα: "First it's delayed by 1 hour. Few hours before the departure, it's delayed by another hour when I was checking the status from home. Then suddenly it's was back to 1 hour delay, which totally screwed up my travel time to the airport."
Πλεονεκτήματα: "Short flight w/o problems, timely."
Πλεονεκτήματα: "Everything was awesome! The food, the seat, the flight. My best cross-Atlantic flight ever!"
Μειονεκτήματα: "No complaints whatsoever."
Πλεονεκτήματα: "The crew was very friendly"
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "The flight was a bit delayed. Overall a good experience!"
Πλεονεκτήματα: "Great flight, nice and short. Great crew, very helpful"
Μειονεκτήματα: "No entertainment on the flight and the seats were much smaller that I expected."
Πλεονεκτήματα: "Nice aircraft and flight!"
Μειονεκτήματα: "We were never offfered a snack! The people in the rows ahead of us got a snack and the people behind us did as well. Last leg of a 3 flight series of about 13 hours (and overnight), so some coffee and a small snack would have been enjoyed."
Πλεονεκτήματα: "Courtesy of staff Cleanliness of the cabin Comfort of the World Traveler Plus cabin"
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "no beverages or snacks offered or movies"
Μειονεκτήματα: "Our vegetarian food was not available as requested."
Πλεονεκτήματα: "Great crew. Super nice and helpful. Plenty of entertainment options."
Μειονεκτήματα: "Boarding was ok"
Πλεονεκτήματα: "The stuff was very friendly"
Μειονεκτήματα: "Very uncomfortable seats"
Μειονεκτήματα: "You lost our bags..."
Πλεονεκτήματα: "The variety of in-flight entertainment options. The headrests. The staff was particularly helpful and courteous."
Πλεονεκτήματα: "Seats to close. To small. When reclined they impact the seat behind more then they should. I carried my wifes carry on and they tried to place a yellow sticker on the second one saying it could not go in the overhead and would have to be placed under the seat or checkedm. Never believed it was my wifes Very aggraviting"
Μειονεκτήματα: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Μειονεκτήματα: "Rude at check in. Late taking off."
Πλεονεκτήματα: "Everyone was awesome"
Μειονεκτήματα: "The staff was awesome"
Μειονεκτήματα: "BA lost one of our baggage. And it is been a week and we still haven't gotten our bag. We had some unique and good things in that bag."
Μειονεκτήματα: "Only food options had to be purchased. Not even coffee was offerrrd."
Πλεονεκτήματα: "I was blocked and was not given permission to choose a sit when checking-in"
Πλεονεκτήματα: "Pleasant and helpful crew;"
Μειονεκτήματα: "Just a bad overall experience"
Πλεονεκτήματα: "Flight attendants"
Μειονεκτήματα: "Nothing: everything was beyond expectations"
Μειονεκτήματα: "Could not check in online"
Πλεονεκτήματα: "The Consistency!"
Μειονεκτήματα: "Location of the gates in Charlotte are always so far away from one another!"
Πλεονεκτήματα: "Nothing to write home about."
Μειονεκτήματα: "Squished seats, mediocre food. Competitor deliver more for the same price or less."
Μειονεκτήματα: "Crew was unfriendly and uncaring. Seats were uncomfortable. Liquor cost money. Very surprising for an international flight."
Πλεονεκτήματα: "Crew was nice, polite, and fairly accommodating. Would prefer to be given the full can of soda, instead of a glass which is 1/2 can and need to ask for more. Xtra leg room seat was ok."
Μειονεκτήματα: "Boarding wasn't great. Long lines. Deask lady gave my extra leg room seat, that I had bought and paid for, away to another person which made my boarding pass invalid. Made my boarding longer. Then no overhead space avail when I did get on and I was in bulkhead seat. I got my seat back.. But it was annoying, unnecessary, and uncalled for. And the woman who did it did not apologize."
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "The crew, comfort, flight itself"
Πλεονεκτήματα: "Entertainment was good and flight was clean"
Μειονεκτήματα: "AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure."
Πλεονεκτήματα: "Nothing I was traveling with my to kids and I ask if they can please provide me the setting for us together and they told us they can’t do it. I end up doing it by my self this is not good and didn’t get the help I need"
Μειονεκτήματα: "Overall I didn’t like this flight at all"
Μειονεκτήματα: "HORRIBLE CUSTOMER SERVICE."
Πλεονεκτήματα: "The flight was mainly smooth, it was a bit delayed, but made the time up in the air so we got in on time."
Μειονεκτήματα: "I still don't know how to connect to the Wi-Fi on board. It's odd, I'm a web developer and that's my job."
Μειονεκτήματα: "Crew should be trained again in basic stuffs."
Πλεονεκτήματα: "Crew did a great job!"
Μειονεκτήματα: "Not much everything was smooth."
Πλεονεκτήματα: "Great food"
Μειονεκτήματα: "Need a polite crew"
Πλεονεκτήματα: "Travel time was great"
Μειονεκτήματα: "if the crew/flight wasn’t filled with racist tendencies that forced a black man and his partner to take a new flight because his “tone” wasn’t to their liking when he responded to accidentally being the wrong seat, costing us 90 minutes at least of delays because they deplaned us all when all."
Μειονεκτήματα: "Delay luggage"
Πλεονεκτήματα: "Helpful staff and located us at the front of the plane. Easy checkin and friendly attendants."
Μειονεκτήματα: "The in flight sandwich was so so but overall good, Turkey sandwich and pepper mayonnaise, for airline food. They included kettle chips and a brownie which was a nice touch."
Μειονεκτήματα: "Nervous neighbors"
Πλεονεκτήματα: "The airlines don't allow enough room to sit comfortably. I am 6' 2" 250 lbs. My knees touch the back of the seat in front of me and there is no room side to side. Very uncomfortable."
Πλεονεκτήματα: "The flight was pleasant"
Μειονεκτήματα: "American Airlines lost my bags and my wife’s bag and give almost zero resolution to the problem. I was told multiple times that it would be at our hotel the next day only to never show up. We Continued to be lied to about our bags."
Πλεονεκτήματα: "The flight crew was attentive, and the "at your fingertip" entertainment options helped distract me from the restlessness I got on my 8 hour flight from London."
Μειονεκτήματα: "I have no complaints."
Πλεονεκτήματα: "Fine for a domestic flight. Normally, American Airlines offer a small snack to go with the drinks. But on this particular flight, they went the United way and offered nothing but drinks. Crew was pleasant enough during the flight, although they didn't greet half of the passengers entering or exiting the plane."
Μειονεκτήματα: "Flight was a little late taking off and therefore getting to Denver. But there was no announcement about it. There was one announcement from the captain, but it was so soft that I couldn't hear anything. Upon landing and arriving at the gate, we stood there for a while with no lights on and seatbelt sign on, but no explanation of what was going on. There was no welcome to Denver message either. Maybe their announcement system was down."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Boarding was fast and smooth. The flight was great, seat was comfortable."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seat comfort was awful. I paid more for legroom but the actual seat was narrower then others. No one told me that. So legs were fine but my hips were squeezed. Seat cushion was also minimal. The base of my back was aching before take off."
Πλεονεκτήματα: "everything fine"
Μειονεκτήματα: "having to gate-check our hand luggage"
Μειονεκτήματα: "The food was horrendous. I am pretty sure the folks at AA responsible for selecting, preparing, and delivering to the passengers do not eat this food. I am a million mile flyer with AA, I had the same status on NW, and high mileage on Lufthansa, and other international carriers. At the height of my career I was a 100% road warrior flying internationally weekly The food on this flight was the worst I have ever been presented with."
Πλεονεκτήματα: "Clean comfortable and on time"
Πλεονεκτήματα: "Entertainment, courtesy, flight attendants, and service"
Μειονεκτήματα: "Just being confined. But that's the nature of that beast"
Πλεονεκτήματα: "The AA flight attendant staff served good food and enough snacks and beverages to make me feel full on my 11 hour flight. The selection of movies and music was very diverse. And tge flight was an overall enjoyable experience."
Πλεονεκτήματα: "The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible"
Μειονεκτήματα: "The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane."
Μειονεκτήματα: "Although a BA flight I had to pay AA charges for checked baggage. Agent at AA counter was trying to help by offering my bag as carry on. I paid the $100.00 charge as I am handy capped and did not want to wrestle extra weight. Under BA there should have been no charge but the AA counter staff acted ignorant of that fact. Not sure why I am telling you this as I expect nothing will be done by anyone."
Μειονεκτήματα: "No food for sale"
Πλεονεκτήματα: "Dinner was decent"
Μειονεκτήματα: "Breakfast seemed poor."
Πλεονεκτήματα: "That the armrest came up."
Μειονεκτήματα: "The landing, having to check my luggage and receiving it banged up when I saw more spaces for my luggage on the overhead compartment, the pilot not mentioning turbulence, no entertainment, flight attendants not being observant for persons not buckled in, last but certainly not the least...the flight delay."
Πλεονεκτήματα: "Nice meals, attentive staff"
Πλεονεκτήματα: "Very smooth fast check in"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Crew was nice, biscuits were nice"
Μειονεκτήματα: "crammed like sardines, if you're over 5'6" You charged extra to get a little more leg room and if the roomier seats are sold, you're out of luck."
Μειονεκτήματα: "Last to board with a young child."
Μειονεκτήματα: "Boarded the plane and had to wait on the runway for almost 3 hours after being delayed at the gate. Absolutely horrible with no compensation for our time whatsoever."
Πλεονεκτήματα: "Very nice flight. Nothing unexpected."
Πλεονεκτήματα: "Staff were friendly and seats were comfortable."
Μειονεκτήματα: "My TV wasn't working and it was the same for a couple of others. They managed to get the others moved stright away but they kept telling me they would reboot it and sometimes it was slow starting up. They rebooted twice and after 2hours 30mins into the 8 hour flight they accepted that it wasn't going to work and they finally asked another passenger would they swap with us. They said that all TV were checked on the ground between flights but this was obviously not the case."
Πλεονεκτήματα: "Flight attendants were great. Also rearranging our seats so that we could sit next to our 2 year old daughter was very helpful."
Μειονεκτήματα: "I booked the flight with Kayak and it showed the airline as Finnair, the flight was actually with American, no complains about it. The issue was that Kayak did not update me with the Flight number for American Airlines and kept sending me information about the flight with Finnair which was not going to actually take place. I had to actually call American and spend time with a Representative providing all the data to be able to get my American Airlines flight booking code so I could check in online. American as always was great! Shame on Kayak!"
Μειονεκτήματα: "I didn't know it was American Airlines. I would have bought a different ticket had I known it wasn't JAL."
Πλεονεκτήματα: "Flight was on-time and arrived early"
Μειονεκτήματα: "I did not like how I requested a same day flight, was presented with a low fare, so I took it, and it was deceptively a different day months in the future. . . This is not a flight I feel I should have paid for, as I feel I was deceived"
Πλεονεκτήματα: "The flight was delayed. I did make my connection"
Πλεονεκτήματα: "On time flight"
Μειονεκτήματα: "Not organized at all at the Mexican airport"