Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Μειονεκτήματα: "They lost my suitcase"
Πλεονεκτήματα: "The crew was good."
Μειονεκτήματα: "The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight."
Πλεονεκτήματα: "The plane was nice."
Μειονεκτήματα: "The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean."
Μειονεκτήματα: "Seats are too close together, very uncomfortable for long international flight"
Μειονεκτήματα: "Don’t delay flights that messed my return"
Μειονεκτήματα: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."
Μειονεκτήματα: "Offer drinks, water"
Πλεονεκτήματα: "The food included veal."
Μειονεκτήματα: "Departure was 1 hour delayed."
Πλεονεκτήματα: "Not much it’s a very regular flight"
Μειονεκτήματα: "Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase"
Πλεονεκτήματα: "Arriving at my destination, safe, sound and on-time."
Μειονεκτήματα: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Μειονεκτήματα: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "The small space between seats"
Πλεονεκτήματα: "Service was great"
Πλεονεκτήματα: "First time experience with Iberia. Very comfortable, friendly & good service."
Μειονεκτήματα: "Sits are too tight. Honestly impossible to be comfortable"
Πλεονεκτήματα: "Crew was very helpful"
Μειονεκτήματα: "Food could've been better"
Πλεονεκτήματα: "Short flight and on time"
Μειονεκτήματα: "My USB connector didn’t work"
Μειονεκτήματα: "crew... food was awful..."
Μειονεκτήματα: "space between seats, too tight for my legs"
Μειονεκτήματα: "movie selection very poor"
Πλεονεκτήματα: "Seat comfort entertainment and food"
Πλεονεκτήματα: "The boarding process was excellent and efficient. I liked it."
Μειονεκτήματα: "There was no free food and no entertainment. That was very disappointing."
Πλεονεκτήματα: "The amability of the crees"
Μειονεκτήματα: "All was excellent"
Πλεονεκτήματα: "Food was delicious and good variety!"
Πλεονεκτήματα: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Πλεονεκτήματα: "The crew was nice and attentive. Leg room in the extra leg room seat was absolutely worth the extra fee."
Μειονεκτήματα: "Connectors always seem to be delayed causing late boarding."
Πλεονεκτήματα: "Absolutely awesome, thanks for an excellent flight"
Πλεονεκτήματα: "We were given opportunity to upgrade to business. Totally worth it"
Μειονεκτήματα: "Food was just ok"
Μειονεκτήματα: "Very pleased with overall service and hospitality"
Πλεονεκτήματα: "Hay buen entretenimiento y hay espacio suficiente."
Μειονεκτήματα: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."
Μειονεκτήματα: "Staff was not friendly"
Μειονεκτήματα: "Horrible from beginning to ending."
Πλεονεκτήματα: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Μειονεκτήματα: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."
Πλεονεκτήματα: "Every flight was on time with no delays. Crew was excellent."
Μειονεκτήματα: "Large plane did not have individual air controls and several flights were very warm."
Πλεονεκτήματα: "On time and great service by crew"
Μειονεκτήματα: "Very limited room to move. Rather impersonal"
Πλεονεκτήματα: "Special ordered meal was good, and seat was comfortable. Movies great!"
Μειονεκτήματα: "Boarding was disorganized - signage very misleading. Cabin was stuffy and warm until the plane started moving, and during the trip it did not cool off sufficiently. Would be better if they told passengers about when meals will be served. Stewardess poured old coffee in the basin while people were waiting to use the bathroom. Seat was splashed with coffee. Disposal for paper was stuffed. FYI Breakfast was inedible from ORD to Madrid."
Μειονεκτήματα: "The flight from Madrid to tel aviv was very crowded, no place to hand bag, the seat wasn't comfortable like in a low cost flight. The was no TV, not even music. To bad"
Πλεονεκτήματα: "Good service. On-time"
Μειονεκτήματα: "I got a seat automatically, and I can´t selected a preferred one."
Πλεονεκτήματα: "The staff were extremely friendly and courteous. The flight was very smooth."
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "Efficient, friendly crew"
Μειονεκτήματα: "Rather boring meals Poor flight-following software"
Πλεονεκτήματα: "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."
Πλεονεκτήματα: "Crew were great. On time. Smooth"
Μειονεκτήματα: "Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue."
Πλεονεκτήματα: "It felt like a top airline, fast boarding, great service."
Μειονεκτήματα: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Μειονεκτήματα: "Very good flight and crew."
Μειονεκτήματα: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"
Μειονεκτήματα: "they don't provide even water for the passengers"
Πλεονεκτήματα: "The crew was nice and friendly."
Μειονεκτήματα: "The plane was extremely dirty, almost disgusting!"
Πλεονεκτήματα: "Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay."
Μειονεκτήματα: "Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state."
Πλεονεκτήματα: "Crew was friendly, plane clean"
Μειονεκτήματα: "Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon."
Μειονεκτήματα: "Boarding process"
Μειονεκτήματα: "The flight was an hour late with no announcements made in the terminal"
Μειονεκτήματα: "Late as per Vueling fashion"
Πλεονεκτήματα: "All was ok"
Μειονεκτήματα: "Flight delayed and slow boarding"
Πλεονεκτήματα: "Short flying time"
Μειονεκτήματα: "Communication with flight delay"
Πλεονεκτήματα: "Quick, cheap, and convenient"
Μειονεκτήματα: "Like riding a park bench through the sky"
Πλεονεκτήματα: "It was a very efficient flight. On time"
Μειονεκτήματα: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Πλεονεκτήματα: "Plane looks new and clean."
Μειονεκτήματα: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Πλεονεκτήματα: "Nice staff on board."
Μειονεκτήματα: ""I had to call" to add my OneWold frequent flyer number. Cleanliness could be improved. Information in Catalan, as we were flying to Catalonia."
Πλεονεκτήματα: "Punctuality and safety"
Μειονεκτήματα: "Food options are very limited"
Πλεονεκτήματα: "The flight was OK"
Μειονεκτήματα: "It was delayed almost one hour."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."
Μειονεκτήματα: "no food no drink all 2 flights"
Πλεονεκτήματα: "Aircraft cabin comfornand cleanliness"
Μειονεκτήματα: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
Πλεονεκτήματα: "Well organized boarding."
Μειονεκτήματα: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."
Πλεονεκτήματα: "Quick flight and good service"
Μειονεκτήματα: "Cheap flight but odd that we always take a shuttle from plane to airport"
Πλεονεκτήματα: "Check in was easy."
Μειονεκτήματα: "Aircraft was old and run down. The BCN terminal did not have enough seating and not knowing the gate until an hour before the flight kind of sucks."
Πλεονεκτήματα: "Crew. Extra leg room on first leg."
Μειονεκτήματα: "They lost my suitcase"
Πλεονεκτήματα: "Ryanair, easyjet et al are the big fish in this pond, but the two times I've flown with vueling has been better than all my experiences with the others. Nice to see an airline whose staff looks like it actualy cares about customer service. Thanks a lot!"
Πλεονεκτήματα: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."
Πλεονεκτήματα: "Short 2 hour flight"
Μειονεκτήματα: "Much too small space. Felt like a sardine."
Πλεονεκτήματα: "It was fast"
Μειονεκτήματα: "A bit cramped in seating"
Πλεονεκτήματα: "Professional, clean aircraft. Overall very good."
Πλεονεκτήματα: "Delete and seating and a plane for two hours,when the flight was two hours,not tell the people was rwrong;sooner. Landing was scary,really poor. Bad experience,not recommended."
Πλεονεκτήματα: "We got to our destination smoothly and a few mins early."
Μειονεκτήματα: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."
Πλεονεκτήματα: "Older aircraft, seats were not comfortable."
Πλεονεκτήματα: "This was awesome experience!"
Πλεονεκτήματα: "Quick and easy all the way."
Πλεονεκτήματα: "Exactly what I expectedfor a discount airline seats are a little small legroom is a little short same as you always get on all the other"
Μειονεκτήματα: "For a big guy this was an extremely tight fit"
Μειονεκτήματα: "EXTREMELY cramped. Worst experience since Ryan Air."
Μειονεκτήματα: "Worst experience ever. Will not fly with them ever again. Avoid at all costs"
Μειονεκτήματα: "The airplane seemed very old, worn, and tired. This makes us feel less safe."
Μειονεκτήματα: "I called Vueling to see if I needed to pay for my stroller and he said yes. When I got to the counter I was told that I didn't have to pay for the stroller. So I asked for my money back and they said no. That was B.S."
Πλεονεκτήματα: "Cheap flight"
Μειονεκτήματα: "You had to pay fo water..."
Μειονεκτήματα: "Staying in airport for six hours"
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Limited food options, no entertainment of any sort"
Πλεονεκτήματα: "On time, Good landing, friendly staff"
Πλεονεκτήματα: "Friendly service -- free gate check, and a free upgrade so that my partner and I could sit together :D"
Πλεονεκτήματα: "Bag drop was fast, professional. Plane was comfortable, on time."
Μειονεκτήματα: "Passengers are the key to make everything bad, they can't queue or simply don't know what is a queue for. Some wear a suit and think that they can just cut the queue to the front, and all the staff just allow that happen. They did not have priority boarding."