Πλεονεκτήματα: "The entertainment was nice!"
Μειονεκτήματα: "The seats were not comfortable"
Μειονεκτήματα: "They lost my suitcase"
Μειονεκτήματα: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
Μειονεκτήματα: "Staff with bad attitude and willingness to help..."
Πλεονεκτήματα: "Friendly and courteous"
Μειονεκτήματα: "Like that is good"
Πλεονεκτήματα: "The entertainment was good"
Μειονεκτήματα: "The space in the seats are very small for such a long trip"
Μειονεκτήματα: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."
Πλεονεκτήματα: "Reasonably comfortable seat"
Μειονεκτήματα: "Food quality was poor."
Πλεονεκτήματα: "Tv, food, blanket with pillow"
Μειονεκτήματα: "Everything was wonderful"
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."
Πλεονεκτήματα: "The food included veal."
Μειονεκτήματα: "Departure was 1 hour delayed."
Πλεονεκτήματα: "Timing, easy boarding."
Μειονεκτήματα: "Food could be better"
Μειονεκτήματα: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "The small space between seats"
Πλεονεκτήματα: "on time"
Μειονεκτήματα: "very uncomfortable plane/ seats"
Πλεονεκτήματα: "Excellent service , good food . Ahead of time flight"
Μειονεκτήματα: "Lost luggage and missed my flight to Jacksonville hand to rent a car and drive 6 hrs home"
Πλεονεκτήματα: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"
Πλεονεκτήματα: "Extremely comfortable and was served lots of delicious food"
Μειονεκτήματα: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."
Μειονεκτήματα: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"
Πλεονεκτήματα: "Plenty of space for a long flight, left and landed on time. Overall very pleased"
Μειονεκτήματα: "Only complaint is that there was not dairy-free friendly food option for either meal. I figured this would happen so I brought my own food and was glad I did"
Πλεονεκτήματα: "Little be more leg space"
Μειονεκτήματα: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"
Μειονεκτήματα: "Your bag people are thieves."
Πλεονεκτήματα: "Seats in the first flight were very tight"
Μειονεκτήματα: "No space for the legs!"
Πλεονεκτήματα: "The flight itself was fine"
Μειονεκτήματα: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."
Μειονεκτήματα: "Movie options weren't that great; I couldn't Buy extra baggage online because I didn't book directly through Iberia (not my fault that BA didn't fly this route and I didn't know it and it costed extra at the airport)"
Μειονεκτήματα: "Rarely served drinks, 1h 30 min delayed flight, therefore missed connecting flight, mo assistance at all from crew regarding alternative connections, I will never fly with Iberia again"
Μειονεκτήματα: "My flight was cancelled due to weather. BA could not rebook me to get me to Seville in time for my meetings."
Πλεονεκτήματα: "Pilot was great, soft landing, smooth takeoff"
Μειονεκτήματα: "Small seats"
Μειονεκτήματα: "I really enjoy flying in your airline"
Πλεονεκτήματα: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Μειονεκτήματα: "The only thing that I wish was different was that they had a vegetarian food option available"
Μειονεκτήματα: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"
Πλεονεκτήματα: "Roomier plane than the one I took to Madrid."
Μειονεκτήματα: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."
Μειονεκτήματα: "There was no complimentary water or beverages"
Πλεονεκτήματα: "Everything was pretty good"
Μειονεκτήματα: "The seats were kind of tight."
Μειονεκτήματα: "Flt attendants unnecessarily bossy."
Μειονεκτήματα: "Horrible from beginning to ending."
Πλεονεκτήματα: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."
Μειονεκτήματα: "It was cancelled and stranded me in Chicago.I will never use Iberia again."
Πλεονεκτήματα: "I was safely delivered from New York to Tennessee in pretty turbulent weather."
Μειονεκτήματα: "The craft was small and the seating was cramped, seats were uncomfortable. The flight attendant was very brief with the Safety protocols and really did a poor job of demonstrating how to use the safety equipment provided on the aircraft. This was a disservice to first time flyers."
Πλεονεκτήματα: "Crew was courteous and friendly. They provide great customer service."
Μειονεκτήματα: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."
Μειονεκτήματα: "Cabin crew very unhelpful and unfriendly. Food terrible. Entertainment very lackluster and obscure."
Μειονεκτήματα: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."
Πλεονεκτήματα: "The flight overall was very comfortable and the crew were very accommodating and attentive."
Μειονεκτήματα: "About halfway through the flight got diverted to drop off a critically ill passenger, so instead of it being an 11 hour flight, it was a 16.5 hour flight. Not anyone's fault, but still incredibly inconvenient."
Πλεονεκτήματα: "More legroom than other airlines, timely and in flight entertainment."
Πλεονεκτήματα: "The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach"
Πλεονεκτήματα: "The staff is always very polite and nice."
Μειονεκτήματα: "First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today."
Μειονεκτήματα: "Is ok"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa."
Μειονεκτήματα: "They have lost my baggage and it’s my 4th in Milan with no bags!"
Μειονεκτήματα: "Seats are horribly close together. The lady in front of me reclined her seat and I had hardly any room. Extremely tiny seating area. Do not recommend."
Μειονεκτήματα: "check in was slow"
Μειονεκτήματα: "Airlines website was not easy. It kept deleting information"
Πλεονεκτήματα: "Brand new aircraft, excellent communication"
Πλεονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Modern airplane and personal screens"
Μειονεκτήματα: "Boarding process was too slow. Could have been better organised."
Μειονεκτήματα: "A low cost company trying to compete with bigger company and prices too high for what you got."
Μειονεκτήματα: "The excessive baggage fee"
Μειονεκτήματα: "I booked a Delta flight and got an Air Europa flight. The flight was two hours late. The plane was really old and and had no screens, USB chargers, super tight space and things kept breaking. I’ll never book a flight that is operated by Air Europa."
Πλεονεκτήματα: "Service was good food was very good."
Μειονεκτήματα: "The food menu needs to be improved"
Μειονεκτήματα: "I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status."
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The airplane is too old."
Πλεονεκτήματα: "The crew was helpful. The protracted headrests were nice for sleeping."
Μειονεκτήματα: "The planes were pretty antiquated and the seats were hard and uncomfortable. They were no oxygen ports which was troublesome for long 8 hour flights. Lack of fresh air! Only 10kg weight limit for carry on luggage."
Πλεονεκτήματα: "Relatively on time"
Μειονεκτήματα: "Chairs where uncomfortable, food was poor quality."
Μειονεκτήματα: "The website would not allow me to check-in on my phone or my laptop. Had to retry 5 times. Finally when the boarding pass was sent it did not have a barcode. I was able to repeat the check-in to have a barcode in the app but then the reader at security would not read it! I had to go back to the check-in desk for help. AirEuropa web needs to get their act together."
Πλεονεκτήματα: "No delays"
Μειονεκτήματα: "Boarding process they start from back rows first"
Πλεονεκτήματα: "No delays! Accurate"
Μειονεκτήματα: "Boarding process they start from back rows first"
Μειονεκτήματα: "No outlet to charge a phone"
Μειονεκτήματα: "The food was terrible."
Πλεονεκτήματα: "Comfort & choice of food"
Μειονεκτήματα: "Entertainment and lack of options for it"
Πλεονεκτήματα: "Overall the flight was fine."
Μειονεκτήματα: "My connection in Madrid was bad. I arrived at gate E82 and had to get to A8. Terminals are laid out sequentially and it was quite a walk, with a passport check before the B terminal. Even with an hour and a half layover I had no time to spare going straight there."
Πλεονεκτήματα: "Flight left and arrived on time and seats were comfortable for airline seats."
Μειονεκτήματα: "Flight was cancelled without explanation. We scheduled flight was also seriously delayed. Flight to Barcelona was siginifivantly delayed as well. Poor communication to the passengers. I'll never fly Air Europa again. Moreover, I'll recommend my friends to not fly this airline as well."
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Crew skipped us for dinner but when we pointed it out they came back. But they skipped us again for water/drinks."
Πλεονεκτήματα: "My baggage didnt arrive"
Πλεονεκτήματα: "I had zero problems"
Μειονεκτήματα: "the transfer took 30 minutes - why land in the most distant place in the airport to transfer to next flight. get your logistics together."
Μειονεκτήματα: "No vegetarian options at all"
Μειονεκτήματα: "2h delay and missing connecting flight then another 1 h delay on the new flight that I waited 3 h in Madrid"
Μειονεκτήματα: "Not on time. Delayed boarding and flight. Was told by customer service on the phone that I would not have to pay for checked luggage from Madrid to Barcelona since I am a tourist....guess what? It was a big fat lie. Had to pay 60 Euros to check me and my daughter's bag!"
Μειονεκτήματα: "Food can be improved"
Πλεονεκτήματα: "They leave me in Santo Domingo with no reason and no phone to call and solve the problem. That cause problems with my job. They don't have customer service to help people in this case."
Μειονεκτήματα: "Do not offer connections with less than two hours, Madrid Airport is busy and complicated....there is no room for mistakes or little delays when layover is less than two hours."
Πλεονεκτήματα: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Μειονεκτήματα: "no service was given not even drinks"
Πλεονεκτήματα: "Crew service, fast boarding"
Μειονεκτήματα: "Regular headset didnt work to see the tv,"
Μειονεκτήματα: "Lengthy boarding process."
Πλεονεκτήματα: "Cabin crew were very nice"
Πλεονεκτήματα: "The flight was delayed for five hours."
Μειονεκτήματα: "The waiting."
Πλεονεκτήματα: "I arrived."
Μειονεκτήματα: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."
Μειονεκτήματα: "Paying for my seat I didn't fet"
Πλεονεκτήματα: "Timely departure and quick boarding."
Μειονεκτήματα: "Seats were not comfortable and staff was not exactly tentative."
Πλεονεκτήματα: "Staff was friendly and happy."
Μειονεκτήματα: "Seats are not the most comfortable."
Πλεονεκτήματα: "The inflight crew was very nice"
Μειονεκτήματα: "The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again"
Μειονεκτήματα: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Πλεονεκτήματα: "Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined"
Μειονεκτήματα: "Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know."
Πλεονεκτήματα: "The crew was nice and friendly."
Μειονεκτήματα: "The plane was extremely dirty, almost disgusting!"
Μειονεκτήματα: "I missed the flight and was not allowed to board even though there was time"
Πλεονεκτήματα: "Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay."
Μειονεκτήματα: "Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state."
Μειονεκτήματα: "Boarding process"
Μειονεκτήματα: "The departure could have been on time."
Μειονεκτήματα: "Air conditioning at the gate"
Μειονεκτήματα: "This is a budget airline. It was a decent plane, the crew was very friendly. Being a budget airline, food on board has to be purchased separately. There is no entertainment on board. The seats didn’t recline. Overall it was good value for your money."
Πλεονεκτήματα: "All was ok"
Μειονεκτήματα: "Flight delayed and slow boarding"
Πλεονεκτήματα: "The crew tried well enough"
Μειονεκτήματα: "The main course"
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Πλεονεκτήματα: "Quick, cheap, and convenient"
Μειονεκτήματα: "Like riding a park bench through the sky"
Μειονεκτήματα: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."
Πλεονεκτήματα: "The crew is great"
Μειονεκτήματα: "The seats doesn’t move forward nor backwards"
Μειονεκτήματα: "Huge delay and very disorganized boarding"
Μειονεκτήματα: "Did not get to this flight due to cancellation from the initial flight"
Πλεονεκτήματα: "Short flight and pilot seemed very comfortable during turbulence"
Μειονεκτήματα: "Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated.."
Μειονεκτήματα: "Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic."
Πλεονεκτήματα: "Well organized boarding."
Πλεονεκτήματα: "Quick flight and good service"
Μειονεκτήματα: "Cheap flight but odd that we always take a shuttle from plane to airport"
Μειονεκτήματα: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Πλεονεκτήματα: "Crew. Extra leg room on first leg."
Πλεονεκτήματα: "Price Allocated more leg room On time departure"
Μειονεκτήματα: "Extra small space. Les that normal."
Πλεονεκτήματα: "on time, easy to do, price"
Μειονεκτήματα: "everything worked out well for this flight"
Πλεονεκτήματα: "Quick and easy, no frills, cheap flights, on time, great between Euro countries but not beyond. Newer airbusses with comfortable seats for short flights not long flights. just make sure you don't check bags, just carry on size. clean and cheap and easy, but don't expect more."
Πλεονεκτήματα: "The electronic check-in was breathtakingly simple but this airlines excels at optimal usage of available space - to the extreme discomfort of its clients. I am of average height and my flight was an exercise in pain endurance."
Μειονεκτήματα: "Zero legroom"
Μειονεκτήματα: "Adjusting the air cabin pressure"
Πλεονεκτήματα: "Spacious, punctual, friendly"
Πλεονεκτήματα: "Better than expected. Great all around. Would use them again."
Μειονεκτήματα: "Nothing. Everything went smooth and no problems at all."
Πλεονεκτήματα: "Crew is good."
Μειονεκτήματα: "The plain was late for 1:40 minutes and they lost my luggage again."
Μειονεκτήματα: "Dely and they lost my bags"
Μειονεκτήματα: "After flight was booked they canceled our reservations."
Πλεονεκτήματα: "This was awesome experience!"
Μειονεκτήματα: "Terrible service. We flew with a connwction. After 2 hours delY they told us that our next flight was cancelled. That was not true"
Πλεονεκτήματα: "Exactly what I expectedfor a discount airline seats are a little small legroom is a little short same as you always get on all the other"
Μειονεκτήματα: "For a big guy this was an extremely tight fit"
Μειονεκτήματα: "EXTREMELY cramped. Worst experience since Ryan Air."
Μειονεκτήματα: "I was forced to check in my carryon bag because it was over 3 kg. So I checked in my baggage two full hours before departure and the layover was three and half hours. There should be no reason why my bag didn't make it on the plane and yet it did not make it on."
Μειονεκτήματα: "Worst experience ever. Will not fly with them ever again. Avoid at all costs"
Μειονεκτήματα: "I called Vueling to see if I needed to pay for my stroller and he said yes. When I got to the counter I was told that I didn't have to pay for the stroller. So I asked for my money back and they said no. That was B.S."
Πλεονεκτήματα: "Quick, easy, cheap"
Μειονεκτήματα: "No drinks or food offered, no entertainment."
Πλεονεκτήματα: "The flight, especially with the relatively low-cost "Priority Boarding" option was very pleasant."
Μειονεκτήματα: "The Malpensa airport boarding process is a bit of a free-for-all, with people lined up a long time before boarding in a very long line. Your best option is to skip the giant line with Priority Boarding. Even in the short Priority Boarding line, it was pretty messy, and a businessman pretending ignorance tried to cut in line in front of me."
Μειονεκτήματα: "Very cramped. No leg room. No seat pockets."
Μειονεκτήματα: "Staying in airport for six hours"
Πλεονεκτήματα: "Having the people who are at the back of the plane load first made it so much more efficient"