Πλεονεκτήματα: "It was great."
Μειονεκτήματα: "Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for."
Μειονεκτήματα: "More open counters for the plethora of people trying to check in. Started the trip off with frustration"
Πλεονεκτήματα: "Updates on status via email and sms"
Μειονεκτήματα: "Choices not AWS international, too UK centric, Crew was superficial and curt"
Πλεονεκτήματα: "Boarding was quick and the food was quick, efficient and goo."
Μειονεκτήματα: "Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding."
Μειονεκτήματα: "Initial delay and then take off delay because slot time had not been updated. Our family missed connections. Disaster follow up in terminal!!! So far far we have been over six hours from check in and are still not through immigration. This for an hour flight."
Πλεονεκτήματα: "AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!"
Πλεονεκτήματα: "Nothing, total stress making us re-check our baggage"
Μειονεκτήματα: "British AIrways could have checked our bags through from Denver to Paris....after all it was British Airways to British Airways, but they made us check only to London, retrieve bags carry them to another terminal recheck them for what Simon the BA ticket writer was nothing but pure error by British"
Πλεονεκτήματα: "I liked that it was a short flight."
Μειονεκτήματα: "I didn’t dislike anything about the flight."
Πλεονεκτήματα: "Cabin crew were friendly, attentive and even observe passengers not getting good sleep. Their smiles made the trip a more pleasant one."
Μειονεκτήματα: "Headrest... to nitpick, but that is probably a standard one. If headrest may be further adjusted to suit passengers of different height."
Πλεονεκτήματα: "The crew was outstanding."
Πλεονεκτήματα: "The on time arrival"
Μειονεκτήματα: "That even non alcoholic drinks costs The gate agent provided misleading information"
Μειονεκτήματα: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"
Πλεονεκτήματα: "On time."
Πλεονεκτήματα: "The prompt take off and landing..."
Πλεονεκτήματα: "I was a good trip, except for one thing."
Μειονεκτήματα: "I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination."
Πλεονεκτήματα: "things went smoothly once we were boarded"
Μειονεκτήματα: "they kept changing boarding time. not their fault, i suppose."
Πλεονεκτήματα: "The crew was great"
Μειονεκτήματα: "Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport."
Μειονεκτήματα: "not even water was offered- i left the flight really dehydrated, and with a terrible migraine because there was a young baby behind me who was crying the entire time. The flight was mostly empty yet no one suggested moving the baby and parents (to the back) or the passengers around the baby to seats that were more quiet."
Μειονεκτήματα: "Fight was delayed 30 minutes so we missed our connecting flight to Madrid. We are stuck in London for the night, the food is not edible at the hotel they gave us and now we are stuck rearranging all of our future travel plans because we can't get to Madrid until tomorrow. This is our worst travel experience ever. We will never fly British Airways again."
Μειονεκτήματα: "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. Was charged 65 pounds.---a bit high in my opinion. The disclosure was not at all prominent. Was surprised and disappointed at the price. Also, was never served water during the overnight flight. Am accustomed to flight attendants coming through the cabin a couple of times with water."
Πλεονεκτήματα: "The flight was bad I lost my luggage"
Πλεονεκτήματα: "Friendly and helpful staff."
Μειονεκτήματα: "Father with two young daughters was presented at checkin with separated seats, so we had to request others to trade with us once we were on the plane. Which they happily did. I was not able to reserve seats online for some reason; therefore the staff at check in should know that they should try to reserve three seats together for a parent traveling with two pre-teen kids."
Πλεονεκτήματα: "Very little."
Μειονεκτήματα: "Seats are ridiculously small! I'm only 5'11" and could barely fit. I can't imagine what it's like for a taller man. It's also the first time I ever broke into a sweat on a flight. There are no overhead vents! Complaints to the staff were met with a surly reply that nothing could be done. Food was inedible. Movies were ok but they put the box for the equipment under the seat in front of you! What little space we have for our feet is now taken up by the entertainment equipment!! I've had much better experiences on discount regional airlines than on this trans-Atlantic "premium" carrier."
Μειονεκτήματα: "Noarding was fast. Food same as a previous flight. Still stuck in the airplane 30 min afyer touch down with no air condition."
Μειονεκτήματα: "Airline had email and cell phone and did not notify me of the canceled flight. Wanted to fly me out two days later. Did not offer to look at airline partners or rivals to try and fly us out on day we were scheduled. Offered a refund. So they were willing to refund a flight we booked a year in advance so I can look for new airfare with 12 hours notice."
Πλεονεκτήματα: "Easy as pie!"
Πλεονεκτήματα: "Although there were some problems with the arrival of the flight into Gatwick, the captain came along the cabin explaining the difficulties and offering his sincerest apologies (although it was not his fault, nor the fault of BA). This was truly a British response to something like this. Also, I paid for a seat with extra legroom and the space I had was massive - well worth the investment for a 12+ hour flight."
Μειονεκτήματα: "Boarding was chaotic in Lima. It really can't be that hard to organize different lines for different parts of the plane."
Πλεονεκτήματα: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Μειονεκτήματα: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."
Μειονεκτήματα: "Salad was slimy and clearly not fresh. Food was not great."
Πλεονεκτήματα: "Great movie options. Numerous offers of water and juice. Friendly crew."
Μειονεκτήματα: "I was sick and asked to be moved, so that I wouldn't infect others, but was told they couldn't help me. If this is the level of service they provided when they recently lost power to their systems, I understand the customers' uproar."
Πλεονεκτήματα: "From London to Seattle we were upgraded from Premium Economy to First Class! Beautiful experience for our travel weary family of 4! Could not have been better - food/ drink/ comfort/ service all excellent! So this is how the other half lives!"
Πλεονεκτήματα: "Liked that we were on time and boarding was organized. The food was excellent considering it was cabin food. Like the fact the crew kept asking if we wanted water, juice through out the flight. They were very attentive and quite nice."
Μειονεκτήματα: "Seats are too close together and there is not much leg room or elbow room. Not too many movie choices as the majority we saw on the flight to London. We experienced turbulence during the flight and there was no communication from the pilot found that a bit odd. Just to set everyone's mind at ease I expected something to be said from the cockpit."
Μειονεκτήματα: "You had cargo on the plane we were supposed to board that leaked and contaminated the plane's controls. 2 hour delay. The replacement plane was beat up, old, and quite shaky."
Πλεονεκτήματα: "Crew looked groomed"
Μειονεκτήματα: "No snacks"
Πλεονεκτήματα: "Their approach, politeness and service"
Μειονεκτήματα: "Cannot think of anything"
Πλεονεκτήματα: "On-time with excellent entertainment system."
Μειονεκτήματα: "No wi-fi."
Πλεονεκτήματα: "High Life magazine"
Μειονεκτήματα: "No complementary beverages"
Μειονεκτήματα: "Plane was late boarding, updates were not prompt."
Πλεονεκτήματα: "Friendly staff and decent food, loved the entertainment and maps screen."
Μειονεκτήματα: "We paid for upgraded seats but ended up at the rear of the plane? Very disappointing, I have a refund request in the works."
Πλεονεκτήματα: "Very old 777 that was also dirty. Food was lousey. BA has turned into a low budget airline"
Πλεονεκτήματα: "No complimentary food or drink London to Paris"
Μειονεκτήματα: "ridiculous method of boarding we were traveling full pay first class and we boarded in the massive cattle prod method of everyman for himself ...no preference for any of the different categories of "clients""
Πλεονεκτήματα: "Efficient boarding, friendly crew, good food, individual entertainment consoles, and plane was not very crowded."
Μειονεκτήματα: "Extra charge for items traditionally included on trans-Atlantic flights, entertainment choices dated and limited, assigned seating clumped travelers together instead of spreading them out among available travelers."
Μειονεκτήματα: "We werent able to change our seats online and nor at the airport counter. So my husband and I had to sit separately on this long flight"
Πλεονεκτήματα: "Only flight was OK"
Μειονεκτήματα: "Very rude and mean lady who was in charge for boarding before fly"
Μειονεκτήματα: "We were late taking off due to the airport and plane not sharing passenger data, and then forced to delay exiting the plane and then forced to sit on a bus rather than enter the terminal."
Μειονεκτήματα: "The crew serving our area were terrible. Don was very rude to my elderly mother. There was a female attendant with long blond hair who was rude to another woman who was making a kindly statement. I would not choose American Airlines again given another choice."
Μειονεκτήματα: "Water for free"
Μειονεκτήματα: "They brought a drink cart around as if to offer free drinks but then charge you after they pour it"
Πλεονεκτήματα: "Not clean"
Μειονεκτήματα: "Not clean"
Μειονεκτήματα: "Crew (as always with Transavia) is not at its best."
Πλεονεκτήματα: "Helpful crew. Clean modern plane"
Μειονεκτήματα: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"
Μειονεκτήματα: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."
Μειονεκτήματα: "No delay"
Μειονεκτήματα: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"
Μειονεκτήματα: "Flying on time"
Πλεονεκτήματα: "Yes both are good"
Μειονεκτήματα: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"
Πλεονεκτήματα: "Flight was on time, cabin crew were efficient and friendly"
Μειονεκτήματα: "Checkin counter could've been opened earlier."
Μειονεκτήματα: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."
Πλεονεκτήματα: "clear information. good staff.good boarding return flight."
Μειονεκτήματα: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"
Μειονεκτήματα: "Delayed 2 hours"
Πλεονεκτήματα: "It got me here in one piece"
Μειονεκτήματα: "High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane"
Πλεονεκτήματα: "New plane, comfortable and the staff is nice"
Μειονεκτήματα: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."
Πλεονεκτήματα: "Seats were more comfortable than I expected."
Μειονεκτήματα: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."
Μειονεκτήματα: "Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again."
Μειονεκτήματα: "It didn’t happen."
Πλεονεκτήματα: "The flight attendants and pilots were very nice, I had plenty of room in my seat. The trip was smooth and not at all stressful."
Μειονεκτήματα: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Πλεονεκτήματα: "The crew was so nice."
Πλεονεκτήματα: "The crew was so nice and genuinely kind."
Μειονεκτήματα: "We loved it all."
Πλεονεκτήματα: "Excellent price with good crew and good equipment"
Πλεονεκτήματα: "No problems, right on time, modern aircraft."
Μειονεκτήματα: "Small seats and little space."
Μειονεκτήματα: "No free water , snack"
Πλεονεκτήματα: "The Flight was good"
Μειονεκτήματα: "The Airport in Crete was the worst I have ever seen for cleanliness, long lines to drop bags."
Πλεονεκτήματα: "Comfortable seating and pricing"
Μειονεκτήματα: "There was nothing I didn’t like. All was as I had expected"
Μειονεκτήματα: "Waiting for suitcases"
Πλεονεκτήματα: "After experiencing a computer glitch with our check-in, Transavia moved heaven and earth to get us on our flight. We appreciated the staff so so much!"
Πλεονεκτήματα: "Seats were comfortable, crew were very kind"
Μειονεκτήματα: "Boarding took too much time"
Πλεονεκτήματα: "We were disappointed that there were no kosher food options for purchase on flights in and out if Israel. This would be a welcome addition to your service."
Πλεονεκτήματα: "customer service, price"
Πλεονεκτήματα: "Fine flight. No frills. Friendly service."
Μειονεκτήματα: "I don't understand why it took them around 15 min to check in each person. This was the most terrible check in I have ever experienced. One other staff member actually had to take over for one man doing check in because he was so slow. The flight ended up being almost an hour delayed. After this, they didn't even offer people free water. I have flown with low cost airlines all over the world and this was by far the worst."
Πλεονεκτήματα: "Excellent choice of food"
Πλεονεκτήματα: "Agents at the check in counter in Lisbon"
Μειονεκτήματα: "Green seats"
Πλεονεκτήματα: "Prompt and on time"
Πλεονεκτήματα: "The cheap price."
Μειονεκτήματα: "I wasn't able to eat or shop because I didn't have cash or credit card, only a debit card. Time to update your system. I was starving four hours, and couldn't get something I wanted from your shop. Silly problem to have in 2017."
Πλεονεκτήματα: "Service was wonderful. Would have been perfect if they would have included the check in of an infant car seat. Nonetheless I was able to do it without issue at a fee."
Μειονεκτήματα: "leg room in aisle seat"
Πλεονεκτήματα: "Fast, simple"
Μειονεκτήματα: "Had to pay for water"
Μειονεκτήματα: "1. I paid for luggage and had proof. Ground crew said no record of it and I had to pay again. Now have to involve my credit card company. 2. Ground crew was extremely rude. 3. Flight delayed an hour and a half."
Μειονεκτήματα: "I think you can give some free water in a 5 hour flight"
Πλεονεκτήματα: "Really good value for the trip. Impressed!"
Πλεονεκτήματα: "well kept aircraft. choices to buy snacks and drinks."
Πλεονεκτήματα: "In time and cheap. Nice flight staff"
Πλεονεκτήματα: "The crew was fantastic. Very professional and responsive to passenger needs."
Μειονεκτήματα: "Didn't like the boarding process. First come first serve is hard with small kids. If it was just me ok. Grown ups can be rude when they are trying to get on an aircraft and they walk right over kids."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "You have to buy water."
Πλεονεκτήματα: "That we reached our destination!"
Μειονεκτήματα: "Check in was awful"
Πλεονεκτήματα: "I loved it! It's so spacious and comfortable."
Πλεονεκτήματα: "Service with a smile. As our flight was redirected to Ostend, the signage was clearly marked to get to the transfer bus to Brussels and the water that was given to passengers before boarding the bus was a nice and welcome touch."
Μειονεκτήματα: "It was not clear in Dalaman Airport why they were shouting "Izmir" as if they were looking for passengers to Izmir, and it appeared as though boarding was to a flight to Izmir, yet we were all travelling to Ostend. Strange! I thought I was at the wrong gate as I couldn't see a sign indicating Ostend at the boarding area. When I asked if the plane went to Ostend they said yes and took my ticket--but this was never announced."
Πλεονεκτήματα: "The flight crew was very courteous, professional, and attentive. The prepared meals were tasty, nutritious and filling. Also, the selection of free in-flight entertainment (mostly the movies, and tv shows) were satisfiying. They were even able to shorten the flight time by 1-1/2 hours. I would probably fly with them again if their prices remain reasonably low."
Μειονεκτήματα: "The only issue have with being on an 8 hour flight is being confined to about .5 meter of space. I couldn't move my elbows for the most part."