Πλεονεκτήματα: "The crew were very attentive and there was a large variety of in-flight entertainment."
Μειονεκτήματα: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."
Πλεονεκτήματα: "Crew was OK ,seat tight"
Μειονεκτήματα: "More cushion and a little wider seat !"
Μειονεκτήματα: "Plugs to charge devices"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Πλεονεκτήματα: "The crew was very helpful. Made sure I was comfortable."
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Μειονεκτήματα: "The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late."
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Hectic boarding; airplane seemed very old"
Πλεονεκτήματα: "Everything went smoothly and I was very pleased with flight experience from beginning to end"
Πλεονεκτήματα: "3 food servings, ice cream, kids package"
Μειονεκτήματα: "Old screens, no usb chargers, old plane."
Μειονεκτήματα: "Should have the seat assignments opened in advance for international passengers, especially who paid for business class."
Πλεονεκτήματα: "The seats were comfortable"
Μειονεκτήματα: "Everything was ok"
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "Great flight attendants."
Πλεονεκτήματα: "I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent"
Μειονεκτήματα: "Cramped, bad seats. Every time the guy in front of me shifted in his seat he bumped my knees and even sent my drink flying into my and my seatmate's laps."
Μειονεκτήματα: "Entertainment wasn't adequate, not many choices. No ports for charging phones or computers."
Πλεονεκτήματα: "Bathrooms were fine"
Μειονεκτήματα: "The TV monitor is smaller than my first Apple computer and there are no USB outlets for the long flight. The food is not well stocked and choices are minimal. The seat I was in didn't recline as normal due to location. :("
Πλεονεκτήματα: "The orderly manner in boarding & customer service"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Μειονεκτήματα: "Plane was cold and dirty."
Μειονεκτήματα: "Don’t do it!! Totally disorganized airline with uncomfortable seats."
Πλεονεκτήματα: "Flight attendants were pleasant."
Μειονεκτήματα: "no complimentary beverage service - maybe that’s common in Europe but as an American I was used to getting some kind of a drink."
Πλεονεκτήματα: "I arrived safely and on time.....good movie selection"
Μειονεκτήματα: "Breakfast out of London was not appealing - eggs not tasty and potatoes mushy and lacking in taste."
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Everything. Thank you and keep up the great work"
Μειονεκτήματα: "My seat was broken."
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "The crew The nice and friendly staff at the airport"
Μειονεκτήματα: "Assigning one luggage per traveller"
Πλεονεκτήματα: "Good crew communications. Polite service. Good food"
Μειονεκτήματα: "Poor ventilation - too hot."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Very clean jet and friendly crew"
Μειονεκτήματα: "No entertainment or complimentary meals"
Πλεονεκτήματα: "Leg room, food and entertainment"
Πλεονεκτήματα: "Friendly and helpful staff."
Μειονεκτήματα: "Father with two young daughters was presented at checkin with separated seats, so we had to request others to trade with us once we were on the plane. Which they happily did. I was not able to reserve seats online for some reason; therefore the staff at check in should know that they should try to reserve three seats together for a parent traveling with two pre-teen kids."
Πλεονεκτήματα: "Just so comfortable and friendly. I'll fly them again next time!"
Μειονεκτήματα: "It has been a week and British airways still hasn't delivered my suitcase."
Μειονεκτήματα: "No water was even available for free"
Πλεονεκτήματα: "Some of the cabin crew were friendly."
Μειονεκτήματα: "I was in the premium economy section, which was definitely more comfortable than regular steerage but the 777 cabin was old, and the amenities out of date. No plugs for phone or ipad charging; the in flight entertainment system was buggy and the selection was very limited. There was one drink service. Even business class looks worn out and tattered. No wonder the Gulf based airlines are eating their lunch."
Πλεονεκτήματα: "On time arrival"
Μειονεκτήματα: "Service, crew, departure delay, dated vehicle"
Μειονεκτήματα: "Paying for everything. Only 2 toilets for entire economy section"
Πλεονεκτήματα: "The service"
Μειονεκτήματα: "Small sits for three people"
Μειονεκτήματα: "no complimentary water and coffee and more."
Μειονεκτήματα: "Very rough ride, made me sick"
Πλεονεκτήματα: "Service, comfort"
Μειονεκτήματα: "They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return)."
Μειονεκτήματα: "The flight was cancelled. Very poor organisation. Lack of communication. Our rights were not explained to us and no information material was made available. No reason was given for the cancellation. The flight was rescheduled to the morning at 7am and then again rescheduled at noon. Still to be seen..."
Πλεονεκτήματα: "No crying babies."
Μειονεκτήματα: "Late, late, late. Then they informed me that they didn't know where my luggage was. What a crummy, long day."
Πλεονεκτήματα: "Food options were great! Very good value"
Μειονεκτήματα: "Boarding was delayed and unstructured"
Πλεονεκτήματα: "Crew was polite."
Μειονεκτήματα: "Flight was delayed. Seats very cramped."