Μειονεκτήματα: "crew at the gate."
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"
Πλεονεκτήματα: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Μειονεκτήματα: "The food was mediocre and the selection of movies was very limited."
Πλεονεκτήματα: "The meals were awesome, flight great!"
Πλεονεκτήματα: "Crew was very nice and helpful."
Μειονεκτήματα: "Nothing. The best airline I've flown across the board."
Πλεονεκτήματα: "Everything aside from the food and cabin atmosphere."
Μειονεκτήματα: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Μειονεκτήματα: "entertainment sound"
Μειονεκτήματα: "They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly."
Πλεονεκτήματα: "The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew."
Μειονεκτήματα: "I think the choice of films could be improved."
Πλεονεκτήματα: "The buttered pretzel was nice, and different."
Μειονεκτήματα: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Πλεονεκτήματα: "The booking to a new flight was seamless."
Μειονεκτήματα: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Πλεονεκτήματα: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Μειονεκτήματα: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."
Πλεονεκτήματα: "Everything, but the lack of entertainment."
Μειονεκτήματα: "The lack of entertainment."
Πλεονεκτήματα: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."
Μειονεκτήματα: "I paid to upgrade my seats and they were still tiny. I could not straighten my legs. The armrest also doesn’t go up all the way, so couples flying overnight together, beware!"
Μειονεκτήματα: "Cabin temperature was a little hot"
Πλεονεκτήματα: "Crew helpful. Seats comfortable. Slept most of flight."
Μειονεκτήματα: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"
Πλεονεκτήματα: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Μειονεκτήματα: "Boarding and in-flight experience were excellent."
Πλεονεκτήματα: "Flight was fine"
Μειονεκτήματα: "Check in at Nuremberg terrible"
Μειονεκτήματα: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."
Πλεονεκτήματα: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Μειονεκτήματα: "A little tight in economy and i am short"
Πλεονεκτήματα: "Easy check in. Crew efficient and personal attention."
Πλεονεκτήματα: "Excellent food. Lovely service. Departure and boarding on time."
Μειονεκτήματα: "No entertainment at all. Very limited leg room"
Πλεονεκτήματα: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Πλεονεκτήματα: "Just another flight, nothing special."
Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "Super slow boarding. Long lines at check in"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."
Πλεονεκτήματα: "good entertainment system"
Μειονεκτήματα: "not enough leg room"
Πλεονεκτήματα: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."
Πλεονεκτήματα: "The Israeli crew on El Al were very polite and tried to help."
Μειονεκτήματα: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Πλεονεκτήματα: "Relaxed check-in"
Πλεονεκτήματα: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Μειονεκτήματα: "I would have loved a video"
Πλεονεκτήματα: "No problems."
Πλεονεκτήματα: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Μειονεκτήματα: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Πλεονεκτήματα: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Πλεονεκτήματα: "The announcements were to the point and kept us from constantly getting interrupted, very much appreciate this. The crew was super friendly."
Μειονεκτήματα: "The overhead bins were packed, some people have to many peaces of luggage. They claim the space of others, no respect."
Πλεονεκτήματα: "Clean and efficient plane, crew and procedures."
Μειονεκτήματα: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."
Πλεονεκτήματα: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Μειονεκτήματα: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Μειονεκτήματα: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."
Πλεονεκτήματα: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"
Πλεονεκτήματα: "The staff was courteous and pleasant"
Μειονεκτήματα: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"
Πλεονεκτήματα: "I enjoyed the entirety of the flight."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."
Πλεονεκτήματα: "fast boarding, great crew."
Μειονεκτήματα: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "Check in was chaotic and unfair with people cutting in line and inefficient lengthy waits. The baggage policy was confusing and a pain to pay the extra cost because you had to go to another counter and wait in line yet again."
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "I lose my bag"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Μειονεκτήματα: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "No complaints!!"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Great flight great price"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Nice aircraft , excellent crew"
Πλεονεκτήματα: "Had to pay to check my bag in. Even though it was a patronize."
Πλεονεκτήματα: "Quick departure after boarding"
Πλεονεκτήματα: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Μειονεκτήματα: "Cold on the plane"
Πλεονεκτήματα: "Boarding was quick and easy, painless and the flight was on time"
Μειονεκτήματα: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Μειονεκτήματα: "Bag fee that I wasn't otherwise notified!"
Πλεονεκτήματα: "Services, friendly people, on time, comfortable"
Πλεονεκτήματα: "Friendly staff, clean airplane"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"
Πλεονεκτήματα: "Quick. Clean plane"
Μειονεκτήματα: "Boarding a bit long but still fine"
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "My luggage was broken and Aegean was not helpful in resolving the issue."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."
Πλεονεκτήματα: "Wow, the free meal was awesome. My new favorite airline."
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "Clean airlines, very efficient. Staff was nice."
Μειονεκτήματα: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."