Πλεονεκτήματα: "Very friendly crew!"
Πλεονεκτήματα: "Poor service overall. Seats were just like in the economy area, not much different."
Μειονεκτήματα: "Better service"
Μειονεκτήματα: "Significant delay of departure."
Μειονεκτήματα: "Proper communication"
Μειονεκτήματα: "Middle seat. Big guys dont fit well there"
Μειονεκτήματα: "Flight left on time and arrived 30 minutes early! Great crew. No complaints here!"
Πλεονεκτήματα: "Nice plane, good service and pilots, great landing - no issues at all."
Μειονεκτήματα: "Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class."
Πλεονεκτήματα: "I like the entertainment on Delta."
Μειονεκτήματα: "Smooth flight, great crew."
Πλεονεκτήματα: "Delta One product is among the best in domestic US."
Μειονεκτήματα: "Let passengers know that Delta One has a special check in area."
Πλεονεκτήματα: "The crew was ok. The seats was good :)"
Μειονεκτήματα: "Wifi didn't work"
Πλεονεκτήματα: "Food, timeliness, comfort"
Μειονεκτήματα: "Not sure"
Μειονεκτήματα: "The flight attendants skipped many rows of people not offering food or beverage. I wasnt sleep so not sure why I wasnt asked did I want a beverage or snack"
Μειονεκτήματα: "Flight was 1,5 hr delayed, which almost caused me to miss my connecting flight"
Μειονεκτήματα: "WiFi didn't work"
Μειονεκτήματα: "No in flight entertainment behind the seat"
Πλεονεκτήματα: "Great movies."
Μειονεκτήματα: "Seats won’t stay reclined."
Πλεονεκτήματα: "Good seating, great food, good service."
Μειονεκτήματα: "Slight delay of flight"
Μειονεκτήματα: "Flight continually delayed so I had to drive to Chicago and take an American Airlines flight - that cost an additional $700"
Πλεονεκτήματα: "Everyone was great!"
Πλεονεκτήματα: "Nicer plane"
Μειονεκτήματα: "One stewardess almonds mowed me down with cart"
Πλεονεκτήματα: "Not comfortable and not helpful"
Μειονεκτήματα: "Some rude staffs , not helpful"
Πλεονεκτήματα: "Flight itself uneventful"
Πλεονεκτήματα: "On time, staff, and overall service"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Great friendly crew. Great entertainment with movies on a short narrow body flight!"
Μειονεκτήματα: "Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!"
Πλεονεκτήματα: "flight was on time..arrived early..friendly staff.."
Μειονεκτήματα: "Seat did not recline."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."
Πλεονεκτήματα: "Zones are more delineated."
Μειονεκτήματα: "People were obviously cutting in line and edging up before their zones were called."
Πλεονεκτήματα: "great flight , on time, great service"
Μειονεκτήματα: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."
Μειονεκτήματα: "When plane landed early and waiting on another plane to move so we could get off plane over yhirty minutes waiting"
Πλεονεκτήματα: "In-flight entertainment and communication."
Μειονεκτήματα: "The online reservation had me pick seats for my family, those seats were emailed to me, then when I checked in and got our boarding passes, the seats had changed! Wouldn't have been a big deal, but I had already memorized our seats, so I looked like a moron when I insisted seats that were not ours anymore were ours!"
Πλεονεκτήματα: "Friendly crew with modern plane"
Μειονεκτήματα: "Why am I paying for first class for just snacks I can buy in an airport shop?"
Πλεονεκτήματα: "Courteous crew and smooth flight"
Πλεονεκτήματα: "No food or entertainment on short flight"
Πλεονεκτήματα: "Food available was good."
Μειονεκτήματα: "Very tight space- could not reach floor when person in front of me moved seat into recline position. Could not get out of seat to go to bathroom when my seat mates were sleeping. Tough to load- tight spaces."
Πλεονεκτήματα: "Efficient hop to Boston"
Πλεονεκτήματα: "The crew was really friendly and helpful. The plane was really clean"
Μειονεκτήματα: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Μειονεκτήματα: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Πλεονεκτήματα: "Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew"
Μειονεκτήματα: "Boarding process was slower than anticipated One of our bags did not make it"
Πλεονεκτήματα: "Everything went smoothly."
Πλεονεκτήματα: "Exceptional flight staff -"
Μειονεκτήματα: "Boarding in LA was. Mess"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Entertainment system was not working on all seats"
Μειονεκτήματα: "Short and sweet"
Μειονεκτήματα: "Seats were too close together."
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Μειονεκτήματα: "Crew on the ground was very rude"
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Πλεονεκτήματα: "Crew was solicitous."
Μειονεκτήματα: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Πλεονεκτήματα: "Staff were friendly and seats in business were super comfortable."
Πλεονεκτήματα: "Crew was very friendly and seat in KQ is super comfortable in Business."
Μειονεκτήματα: "No entertainment facilities"
Μειονεκτήματα: "There was no entertainment available."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Μειονεκτήματα: "Everything very good"
Πλεονεκτήματα: "Entire trip was easy and comfortable."
Μειονεκτήματα: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Πλεονεκτήματα: "Good food and crew"
Μειονεκτήματα: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "Crew was very nice and the food was excellent."
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Flight crew, pilot,food and entertainment options were great"
Μειονεκτήματα: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Πλεονεκτήματα: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Πλεονεκτήματα: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Μειονεκτήματα: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Πλεονεκτήματα: "it was cancelled so they got me on the next flight on Turkish"
Πλεονεκτήματα: "On time departure and arrival"
Πλεονεκτήματα: "Great people"
Μειονεκτήματα: "It was an hour late"
Πλεονεκτήματα: "No issues, quick trip, friendly staff, comfortable ride..."
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Πλεονεκτήματα: "That it was a night flight"
Μειονεκτήματα: "No airconditioning, no food choice, no space."
Πλεονεκτήματα: "Airplane staff were good"
Πλεονεκτήματα: "The boarding process was smooth and the crew friendly. Flight ran on time."
Μειονεκτήματα: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Μειονεκτήματα: "Food and coffee were cold. Service on AF is getting worse."
Πλεονεκτήματα: "It was a short flight."
Μειονεκτήματα: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."
Πλεονεκτήματα: "Other crew members were very polite to us, in particular a younger tall woman."
Μειονεκτήματα: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Μειονεκτήματα: "Late...delayed from algiers"
Πλεονεκτήματα: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Μειονεκτήματα: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."
Πλεονεκτήματα: "Friendly crew; comfort; punctuation. Fast boarding"
Μειονεκτήματα: "Simple food - very small amounts. No entertainment."
Πλεονεκτήματα: "Kind, courteous, attentive crew. Smooth flight."
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"
Πλεονεκτήματα: "The airplane was new, good food and service."
Πλεονεκτήματα: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Μειονεκτήματα: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."
Μειονεκτήματα: "The breakfast scone was disgusting but dinner was great!"
Μειονεκτήματα: "Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me."
Πλεονεκτήματα: "Seat super small, could not avoid touching other passengers, I am not obese."
Μειονεκτήματα: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."
Πλεονεκτήματα: "The crew were really welcoming, which is not always common on BA."
Μειονεκτήματα: "The entertainment system is tired, and the selection could be a lot better."
Πλεονεκτήματα: "Crew was very attentive"
Μειονεκτήματα: "We got the extended leg room seat we asked for, but next time I will be a bit more particular about its position. The problem was we were right behind the Business/Economy partition, which a) limited our stowage and b) it was a passageway for passengers getting from on aisle to the other."
Μειονεκτήματα: "Slow boarding and then the plane was 3+ hours late due to mechanical issues"
Πλεονεκτήματα: "Cancel month ago, NO money back !!! No good company"
Μειονεκτήματα: "Cancel month ago, NO money back ! No good company."
Πλεονεκτήματα: "Friendly crew, flight on time, great food and snacks, good movie selection"
Μειονεκτήματα: "Seats not too confortable, landed on time but got to the gate 45 mins after landing"
Μειονεκτήματα: "They had no on-line check-in and I was assigned a middle seat and couldn't get it changed. For premium economy pricing, you would expect better."
Μειονεκτήματα: "Not enough legroom. Seats with more room are priced 100€ more, as if we should be paying for being a bit taller. Again, too cold. One or two degrees up would have been comfortable. The entertainment system is a bit clumsy and has odd choices. SAS planes are better in that department for example."
Πλεονεκτήματα: "Service Leg room could have been better"
Μειονεκτήματα: "Nothing in particular"
Πλεονεκτήματα: "Very good hot food included - this is the British Airways I used to know! Not a big fan of the mayonnaise sandwiches, however..."
Μειονεκτήματα: "The fact that my husband and I were not seated together - it should be straightforward that tickets booked together should be seated together! Also, this zone boarding system is really inefficient. Just board from the back of the plane in logical chunks!"
Μειονεκτήματα: "Delays and overbooked flights"
Πλεονεκτήματα: "Check in on time. Toilet is very clean. The food is good. The movie program is new."
Μειονεκτήματα: "Just the flight is a bit old."
Πλεονεκτήματα: "I am very glad BA have bought their food service back from the brink. A big improvement."
Πλεονεκτήματα: "Food and cabin crew were good"
Μειονεκτήματα: "Cabin configuration in business is awful. Everyone has to step over, or be stepped over, to get to aisle. Seats are narrow (and I’m a small person!). Inflight entertainment is poor, and the touch screen is not very good."
Πλεονεκτήματα: "Did not even fly"
Μειονεκτήματα: "Our flight was cancelled due to weather. This happens. But it was the worst customer service experience I have ever had. I spoke with four people at British Airways and five people at the booking agent. Nobody wwpuld verify anything. British Air even said at one point “you are not a customer because you booked through an agent”. That gentleman would not even transfer me to a supervisor for help. He told me “they didn’t exist”. I will never attempt to fly them again."
Πλεονεκτήματα: "Crew were cooperative"
Μειονεκτήματα: "There were no veg sandwiches."
Μειονεκτήματα: "On the flight from Barcelona to Boston we almost missed a connecting flight because of many steps to get from one plane to another an long lines at every One has to allow at least 3 hours to transfer from one flight to another"
Πλεονεκτήματα: "The new boarding process (just one general call, rather than a bunch of zones) was simple, quiet, and efficient."
Μειονεκτήματα: "The seats were very uncomfortable. There were small ridges on the left and right side - perhaps to compensate for the very shallow seat depth. But these made it hard to sit more on one side of the seat than the other, something you'd want to do if you were sat next to someone who took up a good deal of armrest area. Media screens had a good selection but were unresponsive and had poor picture quality."
Πλεονεκτήματα: "Flight was on schedule"
Μειονεκτήματα: "Food was poor Service was mechanical non personal"
Πλεονεκτήματα: "Much more space than on American Airlines,"
Πλεονεκτήματα: "Comfortable seats Great raspberries and blueberries. Delicious."
Πλεονεκτήματα: "Great snack options and wide drink assortment"
Μειονεκτήματα: "Red wine wasn't that great"
Πλεονεκτήματα: "Crew was exceptionally friendly."
Μειονεκτήματα: "Entertainment units often malfunction. Seats are cramped."
Πλεονεκτήματα: "Flight staff was very nice"
Πλεονεκτήματα: "Everyone was quite pleasant. Seats were comfortable"
Μειονεκτήματα: "The initial line for check in was ridiculous. Not manned for quite some time, then kept changing line classifications. May have been related to how Spain ran the airport, but very puzzling"
Πλεονεκτήματα: "Service and comfort"
Μειονεκτήματα: "Movie selection"
Μειονεκτήματα: "I always expect water to be handed out, but I guess this flight was too short so I had to ask for a cup of water. That's all. Not a big deal. They brought me water."
Πλεονεκτήματα: "Seats were comfortable, the crew was very attentive and professional, the plane was clean, check-in and boarding process easy and efficient"
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "The flight was a bit delayed. Overall a good experience!"
Πλεονεκτήματα: "Crew, comfort, entertainment, food. All excellent"
Μειονεκτήματα: "Crew seemed to be "just getting through their day" simply going through the motions."
Μειονεκτήματα: "Was not given an aisle seat"
Πλεονεκτήματα: "Food was excellent"
Μειονεκτήματα: "seats were cramped, insufficient leg room"
Πλεονεκτήματα: "The flight left on time and the flight attendants were attentive and helpful."
Πλεονεκτήματα: "Staff very friendly and attentive"
Πλεονεκτήματα: "Ease of boarding, no fuss no muss. Premium economy worth the price"
Μειονεκτήματα: "Kosher food was frozen - inedible. Chicken dry. Worst meal ever on a plane"
Μειονεκτήματα: "Could not get seat assigned until I was at the gate. Same thing occurred on the way to Edinburg. Not sure what the issue is but it happened both ways and was a problem."
Πλεονεκτήματα: "plane was awesome"
Μειονεκτήματα: "ran out of food options for the back of the plane...staff was rude when I asked for some pretzels or bread since they didn't have any more meatless options"
Μειονεκτήματα: "When we arrived at gate, I went to ask the woman at the desk if this was the correct location for our flight. She mumbled "we haven't started boarding yet" and dismissed my question. rudely. She was harried, and continued to act that way when the boarding process started."
Μειονεκτήματα: "Boarding was a complete mess. Boarded higher paying passengers first...then everyone else all at once instead of boarding from the rear of the plane forward. Took forever to board."
Πλεονεκτήματα: "Crew friendly."
Μειονεκτήματα: "And actual location of boarding was different than that shown on info board. Seat spacing much toooooo cramped, not pleasant."
Μειονεκτήματα: "My Entertainment device was broken"
Μειονεκτήματα: "Too many announcements over the intercom. Better to say 'hi' at the beginning and then only use the intercom to announce turbulence/etc."
Πλεονεκτήματα: "Food was good, various choices. Red wine was delightful. Entering the airplane was organized. Entertainment choices were excellent. Terminals were nice and clean. My wife had a stuffy nose and the crew provided nasal spray and later checked on her. Flight was delayed at Heathrow but the pilot kept us up to date. Overall Excellent experience."
Μειονεκτήματα: "Power Plugs stations at Heathrow Terminal 5 were not working."
Πλεονεκτήματα: "Great modern plane with plenty of room. Food was great and loved the free wine."
Μειονεκτήματα: "Boarding could have been done more efficiently."
Πλεονεκτήματα: "Smooth flight, no hassles from start to finish. Arrived ahead of schedule."
Μειονεκτήματα: "The seats could not have been any narrower. Vegetarian meal was ok."
Μειονεκτήματα: "I flew about 1 million miles and truly felt like a sardine- absolutely NO leg room and very archaic entertainment system. NEVER AGAIN !"