Πλεονεκτήματα: "Good movie selection. Attentive crew."
Μειονεκτήματα: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."
Μειονεκτήματα: "All god nice flight crew helpful. A well organized flight just what you would expect from a German airline"
Πλεονεκτήματα: "Comfortable and Clean"
Μειονεκτήματα: "Flight delayed"
Πλεονεκτήματα: "Planes were comfortable and well maintained."
Μειονεκτήματα: "Great food, comfortable seats, enjoyed the whole 11 hour flight."
Πλεονεκτήματα: "Super confortable"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Πλεονεκτήματα: "Service and crew"
Μειονεκτήματα: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "The infotainment system could have been better. My system was not working for the first 3 hours and the sound went out after 2 hours of use. Also my blanket was not clean."
Πλεονεκτήματα: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Μειονεκτήματα: "More leg room."
Πλεονεκτήματα: "The crew was excellent and the seats are v comfortable"
Μειονεκτήματα: "I cant really think of anything"
Μειονεκτήματα: "There were not enough vegetarian options, so I had only bread, butter, and dessert."
Πλεονεκτήματα: "The boarding process was well organized and fast."
Πλεονεκτήματα: "Everything was on time and efficient."
Πλεονεκτήματα: "Relatively fast flight"
Μειονεκτήματα: "No entertainment or perks at all. And the worst thing was that before flight, they closed us in an insulated gate especially for flights to Tel Aviv, something made out of the 1980’s with a small kiosk with cold sandwiches and “espresso” from an automatic machine, if we knew this is the case, we at least would’ve bought something to eat before entering the 80’s terminal/gate."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "The list of movies was poor"
Πλεονεκτήματα: "Food is good, staff was attentive"
Μειονεκτήματα: "Entertainment could have used some more recent options"
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Πλεονεκτήματα: "I said everything in another evaluation"
Πλεονεκτήματα: "Over crowded"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines."
Πλεονεκτήματα: "excellent service and crew"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Crew was super nice, service great and plane comfort appropriate for the duration of the flight."
Μειονεκτήματα: "Overhead compartments very narrow and could not fit small carryons."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew helped us with connections"
Μειονεκτήματα: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."
Πλεονεκτήματα: "On time, very pleasant crew, good, ample food."
Μειονεκτήματα: "Had requested vegetarian and was served vegan instead"
Πλεονεκτήματα: "Everyone at Lufthansa are very friendly so thank you everyone we love you"
Πλεονεκτήματα: "I love that the connecting flight wasn't through Lufthansa. As the original flight was delayed so long, I had to fly home on another airline."
Μειονεκτήματα: "That Lufthansa didn't actually get me on my connecting flight. That's what I didn't like about this flight: that it didn't happen."
Πλεονεκτήματα: "Drinks and great stewardesses"
Μειονεκτήματα: "No phone charger."
Πλεονεκτήματα: "Overall excellent experience."
Μειονεκτήματα: "Flight sat at the gate for an hour due to take-off slot, reached 45 minutes late."
Μειονεκτήματα: "Food was awful. Looked like something you would find in prison. My second leg did not even have vegan options for me, as I ordered online weeks ago. I was so hungry after almost 14 hours of flying plus a 12-hour layover. I am not impressed with this airline."
Πλεονεκτήματα: "Plenty of legroom in main cabin"
Μειονεκτήματα: "Video selection unreliable"
Πλεονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Breakfast bun was not tasty - too much bread and not healthy at all."
Μειονεκτήματα: "Seat headrest flaps were broken"
Πλεονεκτήματα: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "I loved being upgraded to premium economy"
Πλεονεκτήματα: "Crew was nice Lots of movie choices but the headphone jack isn't compatible with regular personal headphones so you had to use theirs which were uncomfortable and poor sound quality"
Μειονεκτήματα: "And they lost our luggage."
Πλεονεκτήματα: "Polite crew."
Μειονεκτήματα: "Small caps, small liquid amounts was served. They cut back in to water, soda, juice, coffee, leaving the travelers loosing body-water!! The food was cheap and cliche!!"
Πλεονεκτήματα: "at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped."
Μειονεκτήματα: "Food a bit bland and uninspired"
Πλεονεκτήματα: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Μειονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."
Πλεονεκτήματα: "Crew was great and welcoming"
Μειονεκτήματα: "Some features on screen did not work, also seat handle wasnt possible to lower"
Μειονεκτήματα: "Things were very scratched"
Πλεονεκτήματα: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Μειονεκτήματα: "Service, staff and food."
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow"
Πλεονεκτήματα: "I liked the window seat."
Μειονεκτήματα: "They didn’t talk much about the landing card."
Πλεονεκτήματα: "Very nice staff. Probably one of the best flights"
Μειονεκτήματα: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"
Πλεονεκτήματα: "The airplane is great. So much leg space!"
Πλεονεκτήματα: "The crew was very helpful and kind. The plane extremely comfortable"
Μειονεκτήματα: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."
Μειονεκτήματα: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."
Πλεονεκτήματα: "Friendliness of staff"
Μειονεκτήματα: "Nice flight, nice crew"
Μειονεκτήματα: "They run out of food choices by the time they got to me."
Μειονεκτήματα: "We missed are connecting flight"
Πλεονεκτήματα: "Great gate and in-cabin crew. LOVED this flight."
Μειονεκτήματα: "Nothing to report"
Μειονεκτήματα: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"
Πλεονεκτήματα: "The gluten free meal was pretty bad."
Πλεονεκτήματα: "Yes, in general I like American Airlines so I was happy with flight in general"
Πλεονεκτήματα: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Μειονεκτήματα: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
Μειονεκτήματα: "the flight was 2 hours delayed."
Πλεονεκτήματα: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Μειονεκτήματα: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Πλεονεκτήματα: "Nicest plane I've been on. Boeing for life."
Μειονεκτήματα: "announcement in English hard to understand"
Μειονεκτήματα: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."
Πλεονεκτήματα: "Crew was fine. Uncomfortable seats bearable for the short flight."
Πλεονεκτήματα: "This was a very short flight and I don't recall if there was any food service or entertainment."
Πλεονεκτήματα: "Perhaps that we eventually got there and that the plane did not crash"
Πλεονεκτήματα: "On time , excellent service"
Πλεονεκτήματα: "The crew was great! Very friendly, very accommodating!! It was a great flight overall!"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Seats are uncomfortable."
Μειονεκτήματα: "This was booked as British Airways, but ended up American Airways. The food was cold and had to be reheated, the plane was worn, overall this was one of the worst flights to Europe ever. I did not book American, just got duped into it, but now I will make sure I will never fly American again."
Πλεονεκτήματα: "Everything about this flight was enjoyable. The Finnair crew took all of the potential pain out of an intercontinental flight. We will definitely be flying with them again."
Πλεονεκτήματα: "great flight. Left on time. Nice crew. Ditto for food and movies"
Μειονεκτήματα: "Sears always close together"
Πλεονεκτήματα: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Μειονεκτήματα: "I liked everything. They exceeded my expectations."
Πλεονεκτήματα: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."
Μειονεκτήματα: "Entertainment services weren't functional for the first 2 hours of the flight"
Μειονεκτήματα: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."
Μειονεκτήματα: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."
Πλεονεκτήματα: "It was a comfortable, professionally (British Airways) managed flight at a good price."
Πλεονεκτήματα: "Direct flight"
Μειονεκτήματα: "Service onboard was terrible. Very rarely saw the crew, constantly had to go up and and ask for a drink. 11 hour flight only offered drinks with the meal service..."
Πλεονεκτήματα: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Μειονεκτήματα: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"
Πλεονεκτήματα: "Everything else"
Μειονεκτήματα: "Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination."
Πλεονεκτήματα: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Μειονεκτήματα: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."
Πλεονεκτήματα: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"
Πλεονεκτήματα: "On time arrival."
Μειονεκτήματα: "Nothing really. Short flight so no entertainment."
Μειονεκτήματα: "Flight attendant didn’t smile @ all, it was like we are on her way."
Πλεονεκτήματα: "Nice stuff."
Μειονεκτήματα: "Probably teleportation?"
Μειονεκτήματα: "Nothing in time"
Μειονεκτήματα: "One Toilet for a full plane with 150 passengers...."
Πλεονεκτήματα: "Arrival in time"
Μειονεκτήματα: "Compartment for hand luggage was full, no space"
Πλεονεκτήματα: "Big space to front seat"
Μειονεκτήματα: "offer drinking water"
Μειονεκτήματα: "No information was avSo pick a couple up listen to this device again also right now dictation right now"
Μειονεκτήματα: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"
Μειονεκτήματα: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"
Πλεονεκτήματα: "Very nice plane and we left on time and the flight was very smooth."
Πλεονεκτήματα: "everything was good enough"
Μειονεκτήματα: "I would like a meal and drinks on the board"
Πλεονεκτήματα: "flight crew was amazing."
Μειονεκτήματα: "Boarding was poorly handled by airport staff"
Πλεονεκτήματα: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "Small compliment from Air France was lovely and unexpected"
Μειονεκτήματα: "Horrible customer support"
Μειονεκτήματα: "Short flight and unmemorable (that's a good thing)"
Πλεονεκτήματα: "Absolutely nothing"
Πλεονεκτήματα: "Instructions for connected flights at airpotr were clear"
Μειονεκτήματα: "Connection time 10 minutes instead of planned 30"
Μειονεκτήματα: "When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time."
Μειονεκτήματα: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"
Πλεονεκτήματα: "Short, convenient, direct, value for money."
Μειονεκτήματα: "Not comfortable, small plane."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."
Πλεονεκτήματα: "Newer plane."
Μειονεκτήματα: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Μειονεκτήματα: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"
Πλεονεκτήματα: "Nice new plane, on time."
Μειονεκτήματα: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."
Μειονεκτήματα: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Πλεονεκτήματα: "Nice new propeller plane on time"
Μειονεκτήματα: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."
Πλεονεκτήματα: "Easy for my friend and I"
Μειονεκτήματα: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"
Πλεονεκτήματα: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"
Μειονεκτήματα: "I needed to cancel the flight a month before, and I got no refund"
Μειονεκτήματα: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Μειονεκτήματα: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."
Πλεονεκτήματα: "Enough said"
Μειονεκτήματα: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"
Πλεονεκτήματα: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."
Μειονεκτήματα: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."
Πλεονεκτήματα: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Μειονεκτήματα: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."
Μειονεκτήματα: "paying for water!"
Μειονεκτήματα: "surprised i had to pay for coffee"
Μειονεκτήματα: "Who charges for coffee, jeez"
Πλεονεκτήματα: "I was surprised by the professionalism of air Baltic employees. They dressed well."
Πλεονεκτήματα: "It was very easy to print boarding pass."
Μειονεκτήματα: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Μειονεκτήματα: "Check in staff at Riga airport were rude. Check in Maine issued the same boarding pass twice, so one of us had no boarding pass. Security line was insanely long--30+ minutes! On board you pay for everything, even a glass of water. Tiny seats and the person behind me kept pushing on the back of my seat. Very uncomfortable! Will never fly airbaltic again."
Πλεονεκτήματα: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Μειονεκτήματα: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."
Πλεονεκτήματα: "New Planes, crew"
Μειονεκτήματα: "Entertainment cost !!!"
Πλεονεκτήματα: "Fine, left on time, short flight."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."
Πλεονεκτήματα: "Clean and modern airport in Riga Baggage well handled on connection"
Πλεονεκτήματα: "Movies and tv were nice."
Μειονεκτήματα: "Wifi was so slow i gave up on it and just watched a movie. I flew 10 hours, nothing complimentary. Greedy"
Πλεονεκτήματα: "Very smooth flight with comfortable seats even for low fare customers"
Μειονεκτήματα: "I got flagged for extra security, which lead to some extra confusing steps and extra stress. This was compounded by strange behaviors of the digital kiosk (probably related to the security screen), crowded airport, and language barriers."
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "Fight could leave on time. It was one hour late. Not even water served complimentary. Seat old and cramped. Outdated entertainment with no variety."
Πλεονεκτήματα: "The crew was polite and attentive. I flew in the premium cabin and found the seat very comfortable."
Μειονεκτήματα: "The check in lines were disorganized and extremely busy. The flight was called to board an hour and a half before departure. However, boarding didn't begin for over an hour. Due to that, I wasn't able to use the lounge, which I had paid to use."
Μειονεκτήματα: "I paid for a seat and not given a seat assignment. Then because of that I was almost bumped off the flight. If I had not been traveling in a group I would have been bumped off my flight. In addition no food or drink was offered. Everything had to be paid have ahead of time. Not good at all"
Πλεονεκτήματα: "Crew was great, food and beverages were fine"
Πλεονεκτήματα: "Smooth flight, good entertainment system, nice new plane"
Μειονεκτήματα: "Very cramped seats, small movie selection, food was average"
Μειονεκτήματα: "Better menu service and comfort"
Πλεονεκτήματα: "Great new Dreamliner and very attentive crew!"
Μειονεκτήματα: "Dinner was lovely but other offered snacks were very average. Very modest selection of movies, too."
Πλεονεκτήματα: "The crew was very nice. They had a decent selection of movies for the flight. The plane was clean and looked very nice."
Μειονεκτήματα: "Seats were small and uncomfortable. Meal wasn’t included. Food available as snacks was sub-par."
Πλεονεκτήματα: "Good legroom"
Μειονεκτήματα: "Flight was delayed by over an hour"
Μειονεκτήματα: "Being on a flight for 11 hours and they don’t provide a meal, and have to pay for a check in. That’s absurd."
Πλεονεκτήματα: "Excellent flight. Can't beat it for the price."
Μειονεκτήματα: "We had to wait for 1 hour on the tarmac to get to hour gate when we landed. Not sure if that was Newark airport's fault though."
Πλεονεκτήματα: "Pilot was good, Dreamliner comfy and the flight was smooth despite some bad weather. But the flight attendants on this airline are terrible. A flight attendant dropped something in a passenger's lap not once, but twice. Seemed annoyed when I asked the for things. Horrible you charge for water, also"
Μειονεκτήματα: "Boarding was super slow"
Μειονεκτήματα: "We didn't prepay for the flight meals, but that meant that if we wanted literally anything, a water/coffee/etc it was extra and had to be ordered from our touchscreen, even if a crew member was outside our row with the beverage cart serving other passengers, so it's not just paying for a meal."
Πλεονεκτήματα: "The flight was punctual and there were no issues taking off or landing."
Μειονεκτήματα: "Some crew members refused to speak or try to understand French; others did not speak English. This was very confusing for me and I had to interpret for my neighboring passengers. This should not happen on a Paris - Los Angeles flight. In flight movie selection was poor."
Πλεονεκτήματα: "Comfortable rest, good food"
Μειονεκτήματα: "Security and check in process need much improvement. No loungers even in premium."
Πλεονεκτήματα: "Check in was awful. We waited a long time to go through the line, then they allowed everyone who was going to London to go before for 40+ minutes. Our line didn’t budge only the late ppl for London !"
Μειονεκτήματα: "Have organized system !!!"
Πλεονεκτήματα: "Good selection of latest movies available for free."
Μειονεκτήματα: "No Wi-Fi on board. No drinks were offered during the flight, only water at the end."
Πλεονεκτήματα: "Service on the plane and comfort. The cabin crew was outstanding-very customer oriented."
Μειονεκτήματα: "Ground staff was absolutely Third World. They were rude, arrogant and disorganized. Four stand around standing and joking while the lines get longer and longer. One barely functional male yelled at me to get behind the yellow line that I was standing on. We stood in the jetway 15 minutes while these inefficient, arrogant people continued to laugh and talk on their mobile phones."
Μειονεκτήματα: "Norwegian Air switched to airplane to Wamas Air. I paid the upgraded seats and the special meals. I did not get the seat and the was horrible. There was no way to use the Wifi while flying in route to LAX. No TV's or anything and when we landed, we had to wait on the plane for 35 minutes before the buses showed up. I happy happy we landed safely. The crew was pleasant, but I want a refund for the return portion of my flight and for the upgrades I paid for in advance."
Μειονεκτήματα: "I had a long flight from LAX-Los to Barcelona and it was very uncomfortable, crew needs to be trained to service passengers. Your airplane was dirty, trash between seats. My husband had bug bites on his feet. I ordered a sandwich from online monitor and received a very different sandwich, when I asked flight attendant he said, the picture its just an illusion. Very unprofessional and misleading information to passengers."
Πλεονεκτήματα: "The fact that we didn’t crash"
Μειονεκτήματα: "The plane was hot old and the crew needed to step it up. Very inefficient!"
Πλεονεκτήματα: "Crew were very friendly and the plane was clean and modern"
Μειονεκτήματα: "Boarding process was a little convoluted and we were delayed by an hour"
Πλεονεκτήματα: "Crew was very friendly, boarding was quick."
Μειονεκτήματα: "Husband is tall and there is not much leg room, there were no complimentary non alcoholic beverages."
Μειονεκτήματα: "Check in was absolutely horrible, customer service in all aspects of check in made me never want to fly Norwegian"
Πλεονεκτήματα: "The flight was on time"
Πλεονεκτήματα: "Not a full flight"
Μειονεκτήματα: "Uncomfortable seats and zero service."
Μειονεκτήματα: "I didn’t like that they don’t even offer you water it you didn’t pay the $45 for the meal plan."
Πλεονεκτήματα: "The internet on the airplane!"
Πλεονεκτήματα: "The price of the tickets was very good Aircraft looks new and fresh Movies on the plain was great"
Μειονεκτήματα: "*Norwegian air charged 15 dollars per kilo extra for my bag that was heavy in my case it was 5 kilos so the total was 75 dollars. *The staff at the airport was not friendly at all, my daughter and I got the feeling that they (Check in staff) were looking to find ways to apply extra charges. *NYC Airports have some of the ugliest airports in the world, since I travel a lot I wish money would be invested on the airport to make a great first impression on travelers to NYC and the USA."
Πλεονεκτήματα: "Plenty of lavatories"
Μειονεκτήματα: "Food cost extra and it was horrible"
Μειονεκτήματα: "Seat comfort on flight."
Πλεονεκτήματα: "Short flight."
Μειονεκτήματα: "No entertainment. No services provided."
Πλεονεκτήματα: "Low price, new smart aircraft, comfortable journey in Premium, excellent service from the crew."
Μειονεκτήματα: "In-flight entertainment very limited. Not many movies, strange tv program content, no music at all. The flight was late leaving Oakland and the pilot didn't make up any time, so I nearly missed my connection in Stockholm. Aalanda airport was part of that problem as transfer security had a single line with one really slow person manning it! That all added up to a long line of very anxious travelers!"
Μειονεκτήματα: "The flight was operated by HiFly. Communication about delays (5+ hours) was terrible and non-existent for the most part."
Πλεονεκτήματα: "Nice plane, smooth flight, friendly crew"
Πλεονεκτήματα: "Lots of seat room. Good entertainment selection."
Μειονεκτήματα: "Only one drink service ."
Μειονεκτήματα: "Plane was over an hour late. We did not get an explanation for the delay until five minutes before we took off. Airport was not set up to handle the number of fights and large number of passengers. There is only one restaurant with really expensive food and drinks."
Πλεονεκτήματα: "Economical with great customer service."
Μειονεκτήματα: "I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service."
Μειονεκτήματα: "See above. I will not choose Norwegian again if another airline is flying that route due to the ridiculous buckle and dining for food, blankets etc. it makes it way to expensive to travel with a family"
Πλεονεκτήματα: "Fast flight. Easy boarding & transferring. On time."
Μειονεκτήματα: "Small seats, no entertainment."
Πλεονεκτήματα: "The entertainment system is great!"
Μειονεκτήματα: "The boarding process was really bad."
Μειονεκτήματα: "It would be good to know in advance that even for long international flights you're going to have no pillow, no blanket, no drinks and no food!!!!!!! Or pay a lot for it. This is hard for à long ( still expensive) flight. This is the first time I have this experience. It's very dissapointing."
Πλεονεκτήματα: "The plan was on time both ways. They came around with water several times."
Μειονεκτήματα: "The plane was old. The inflight entertainment didn't work and for a 7 hour flight that wasn't great. There was food served but the chicken & beef fished were terrible."
Πλεονεκτήματα: "Best kind of flight, uneventful. Plenty of leg room. Would definitely fly with Norwegian again."
Μειονεκτήματα: "Seat space"
Πλεονεκτήματα: "I love Norwegian!"
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Πλεονεκτήματα: "Very organized and very easy boarding experience."
Μειονεκτήματα: "Very bad service. Everything is bad"
Μειονεκτήματα: "Ryanair shut down"
Μειονεκτήματα: "Nee better stuff, less rude"
Μειονεκτήματα: "This is my first time using Ryan Air. I have a very good experience."
Πλεονεκτήματα: "Crew was professional and well organised."
Πλεονεκτήματα: "Far more comfortable than expected. Decent leg room."
Μειονεκτήματα: "The yellow is overwhelming and don't expect your seat to recliner or to get meals or entertainment but not bad for budget."
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Μειονεκτήματα: "Bag policy is not clear. We had two guitars so we paid for two bags then i found out there is musical instruments charge which is 50 euro per instrument. It’s a discrimination against musicians. Huge sporting goods fee is cheaper than that. Also there is no phone number to call. I asked about refund at ryan air check in desk and nobody knows what we should do. Ryanair makes it so easy for customers to pay add on fees but they won’t refund you when you pay by mistake. Total non sense."
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Μειονεκτήματα: "3 hours delay no assistance 1 hour queue to leave registered luggage, paid separately, among screaming children, hot and nervous people"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Μειονεκτήματα: "From now on I will pay a little bit more money to have a more comfortable flight. The aircraft Ryanair is employing is easily a couple decades old, and is incredibly cramped. The whole aircraft felt rickety as it rocketed through the sky. Our flight boarded an hour late (not the fault of the airline) and when we got on the plane the crew members hardly smiled and were very grumpy. That's the last time I try to save a quick buck on a cheaper airline."
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Πλεονεκτήματα: "Price of tickets!"
Μειονεκτήματα: "Walking out on the tarmac to board."
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Πλεονεκτήματα: "Good service easy flight"
Πλεονεκτήματα: "Everything. Staff was wonderful."
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Πλεονεκτήματα: "I was warned by my son to read all of the fine print, so I had no problems. For someone who doesn't know to do this, I could see where there could be questions and confusion."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Super delayed, made me Miss my train connection"
Πλεονεκτήματα: "I liked that all the people that work there are friendly and nice."
Μειονεκτήματα: "That it rained in Athens and we boarded the plane in the rain. There was nothing to cover us."
Μειονεκτήματα: "Delay of flight and delayed access to car rental (made via Ryan Air). Ryan Air did nothing to help with communicating the delay to the car rental company."
Πλεονεκτήματα: "Flight was on time departure."
Μειονεκτήματα: "Very rude crew"
Μειονεκτήματα: "Misrepresented by Kayak and Ryan Air"
Πλεονεκτήματα: "On-time operations, clear terms&conditions."