Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Place was clean; crew was nice and attentive"
Μειονεκτήματα: "Seats are small and uncomfortable for long haul flights"
Μειονεκτήματα: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."
Μειονεκτήματα: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"
Μειονεκτήματα: "Great food, comfortable seats, enjoyed the whole 11 hour flight."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Standard good Lufthansa service"
Μειονεκτήματα: "Munich airport is very difficult to reach. I avoid it whenever possible."
Πλεονεκτήματα: "Overall"
Μειονεκτήματα: "Nothing to add?"
Πλεονεκτήματα: "Crew were friendly, boarded promptly"
Μειονεκτήματα: "Food could have been better."
Μειονεκτήματα: "Make a flight for just for families or an area on the plane so we can all get some rest"
Μειονεκτήματα: "Seats are super tight and very uncomfortable for tall people."
Πλεονεκτήματα: "Our flight was delayed in Italy and I was worried I would miss the connecting flights to the US. But not to worry Lufthansa waited for our flight and got our luggage on board as well. The food was outstanding."
Μειονεκτήματα: "That we could not by-pass the German passport check and go right to the next flight and check out passports only ones."
Πλεονεκτήματα: "airplane comfortable"
Μειονεκτήματα: "luggages were split and still lost can not find at the mean time"
Πλεονεκτήματα: "The amenities, even in Economy, were excellent. Plenty of good food and drink...included. On time departure/arrival."
Μειονεκτήματα: "Our original seats, which we pre-selected for a $45 per seat fee, were changed, without notifying us. Fortunately, I discovered this and was able to get similar seats by calling customer service. I was told we qualified for at least a partial refund..we'll see if this happens."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats."
Μειονεκτήματα: "It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt."
Πλεονεκτήματα: "Staff were nice and friendly."
Μειονεκτήματα: "The plane was dirty. The seatback was not clean, and the tray table was stained. The 9-hour flight did not have any USB ports or outlets for charging. The touchscreen did not work well, and my seat would not move forward or back without me pushing or pulling it. This"
Πλεονεκτήματα: "Crew was personable and friendly"
Πλεονεκτήματα: "The plane was delayed leaving miami so it arrived late to Munich and I was scared to miss my connecting flight to Berlin but there was somebody waiting for me as well as the other people traveling to Berlin and they walked us through immigration and straight to our flight to Berlin. Thanks for this we didn’t miss our flight. Also this Lufthansa flight Miami- Munich was one of the best planes in terms of cleanliness, comfort and quality."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Great service from a super crew. On time."
Πλεονεκτήματα: "On Time / Comfortable short flight"
Πλεονεκτήματα: "We checked in online into row 12 without any error messages about the fact that kids cannot sit there. When we arrived at the airport we were given different e.seats and we could not sit together with our kids."
Μειονεκτήματα: "No food, mixed up seating, no entertainment"
Πλεονεκτήματα: "Searing, comfort"
Μειονεκτήματα: "Priority bags do not come first."
Πλεονεκτήματα: "Good plane"
Μειονεκτήματα: "No entertainment on board of the aircraft"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Food overly salty. My "tv" worked poorly, skipped around and couldn't get to previous spot."
Πλεονεκτήματα: "There was plenty of room (even in economy), good food, and a friendly staff. I enjoyed having my own TV screen where I could watch movies and listen to music. I've traveled to Europe several times and Lufthansa is the best airline!"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!"
Μειονεκτήματα: "Boarding was a little chaotic. Everyone kind of ran up."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Great Crew excellent service"
Μειονεκτήματα: "Row seats not comfortable"
Πλεονεκτήματα: "My husband is very tall and had enough legroom to make him comfortable."
Πλεονεκτήματα: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Μειονεκτήματα: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."
Πλεονεκτήματα: "excellent service"
Μειονεκτήματα: "very long wait for baggage"
Πλεονεκτήματα: "Great seats, with legroom and ample food."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Air china different"
Πλεονεκτήματα: "Good service"
Πλεονεκτήματα: "friendly staff"
Μειονεκτήματα: "bad food"
Πλεονεκτήματα: "Very helpful crews. Any problems."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Short trip, but nice crew."
Πλεονεκτήματα: "More south Indian movie options"
Μειονεκτήματα: "Crew was not courteous"
Πλεονεκτήματα: "Great service and relaxing flight"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Economy class was amazing"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "Comfy seats in coach!"
Πλεονεκτήματα: "Friendly crew!"
Μειονεκτήματα: "The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway"
Πλεονεκτήματα: "Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us."
Πλεονεκτήματα: "Onboard staff were very friendly."
Μειονεκτήματα: "Allow more room for taller passenger without extra cost"
Πλεονεκτήματα: "Crew and airline was fine"
Μειονεκτήματα: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."
Πλεονεκτήματα: "Crew were nice"
Μειονεκτήματα: "No WiFi, no outlets and tiny screens. This plane had to be 20 years old. Embarrassing that BA hasn’t updated this plane with the simplest things. For a daytime flight over the Atlantic, I could get no work done at all."
Μειονεκτήματα: "Food was below average"
Πλεονεκτήματα: "We didn't crash."
Μειονεκτήματα: "Crew members seemed drunk and kept stepping on my foot that wasn't in the aisle and pumping into me, boarding was 2 hours late with no communication, food service was poor, hard to get water and disboarding was unorganized. I've taken many bad flights and this was by far the worst and most of is was the terrible attitudes and behaviors of the crew."
Πλεονεκτήματα: "short flight, no issues"
Μειονεκτήματα: "nothing of importance"
Πλεονεκτήματα: "The air hostesses were first class. Pleasant, efficient and professional."
Μειονεκτήματα: "The tv selections. Could have had more variety"
Πλεονεκτήματα: "I travelled with two small children, we had a slight delay and the captain allowed my children into the cockpit during the wait. The crew were so friendly and helpful and my children really enjoyed the trip."
Μειονεκτήματα: "The “business class” was just economy class with nobody sitting in center seat. And the food was horrific. Bland, almost un-eatable. What did I pay the extra money for?"
Μειονεκτήματα: "Didn’t realize you had to pay for coffee or a non-alcoholic drink until after we were asked what we’d like to drink."
Πλεονεκτήματα: "Arrived safely at destination."
Μειονεκτήματα: "Even coffee cost money? Had to request water. Just cattle moving through."
Πλεονεκτήματα: "London to Chicago on British Airways was excellent. We were late for the scheduled flight due to a connection issue - but were able to just make boarding. Luggage did not make it. Crew and service was excellent on the Airbus B380."
Πλεονεκτήματα: "Food, drinks, pillow, blanket, movie options."
Πλεονεκτήματα: "Food and cabin crew were good"
Μειονεκτήματα: "Cabin configuration in business is awful. Everyone has to step over, or be stepped over, to get to aisle. Seats are narrow (and I’m a small person!). Inflight entertainment is poor, and the touch screen is not very good."
Πλεονεκτήματα: "Customer service."
Μειονεκτήματα: "Entertainment need more movies"
Πλεονεκτήματα: "My original flight to Bologna was cancelled and was rebooked on a flight after 12 hours! The only good was that the rebooked flight took off on time"
Μειονεκτήματα: "Flight was chaotic! No room for hand luggage. When they sell hand luggage only tickets then why not provide the space!! Banged up old aircrafts. The food selection from their “M&S” menu was limited, had nothing veg on board"
Μειονεκτήματα: "The only refreshment without charge was tap water. The crew also pulled a curtain across the tops of the seats in front of us to separate economy from priority, and it felt somewhat insulting. Boarding was delayed with no communication from the crew as we all stood at the gate waiting for instructions."
Μειονεκτήματα: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"
Πλεονεκτήματα: "Nice comfortable ride from Heathrow to JFK , crew was terrific tending to all passengers , on time and get the service coming throughout the flight"
Μειονεκτήματα: "Everything was good , no complaints."
Μειονεκτήματα: "Despite being on board for over 9 hours, we were only provided one meal. The one snack that was also provided was merely a snack size chocolate bar. I have been on plenty of shorter and similar length flighrs that provided a much more reasonable amount of food. This seems to be the result of BA cutting corners on customer service."
Πλεονεκτήματα: "The flight was quick on boarding and on time in departing"
Μειονεκτήματα: "Due to it being a short flight there's no snack, no complimentary drink, nor entertainment. Not that I need all for the quick flight. Maybe provide in flight entertainment through their BA app"
Πλεονεκτήματα: "The staff are good and attentive"
Μειονεκτήματα: "Just the delay and long flight but that's something that BA has no control"
Πλεονεκτήματα: "Excellent service and great food. Not too lavish but classy and efficient."
Μειονεκτήματα: "No wireless. Seats could be wider."
Μειονεκτήματα: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."
Πλεονεκτήματα: "Everything was great! Good food and service. On time flight. No complaints!"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "The flight crew including the flight attendants."
Μειονεκτήματα: "Although the seats had some leg room more than many airlines, the leg room is tight for a ten hour flight. Again I paid money thinking I was purchasing more leg room. I’m not sure what the charge was for???"
Μειονεκτήματα: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."
Πλεονεκτήματα: "Friendly and helpful staff."
Μειονεκτήματα: "Father with two young daughters was presented at checkin with separated seats, so we had to request others to trade with us once we were on the plane. Which they happily did. I was not able to reserve seats online for some reason; therefore the staff at check in should know that they should try to reserve three seats together for a parent traveling with two pre-teen kids."
Πλεονεκτήματα: "Many entertainment options, food was tasty."
Μειονεκτήματα: "Movie options were not new releases"
Πλεονεκτήματα: "Staff was excellent"
Μειονεκτήματα: "Seats were very cramped"
Πλεονεκτήματα: "1. MAA - Boarding - grouping should have been more professional"
Μειονεκτήματα: "1. I had filled up API information & am an Executive club member. My India contact number is available on record. In spite of that I did not get SMS about flight ETD details or alert. 2. First meal was served about 1 hour after departure, which is Ok. The second meal was served after 8 hours, towards end of flight. 3. BA 36 takes off at ETD 05.30 & travels east. It is always day time as it flies."
Μειονεκτήματα: "The only International flight I ever paid extra for one 2nd baggage. That took away my savings on ticket, and never going to fly on British airways as long as they charge for 2nd checked in baggage."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Μειονεκτήματα: "There was a massive delay and I stood in line 6 hours to rebook. Because of the long rebooking line, I missed multiple other potential alternative flights that day and had to spend an unscheduled night in the suburbs of Glasgow. Had rebooking been more efficient, I could have returned home the day scheduled. Very disappointed."
Πλεονεκτήματα: "Wider isle and overhead space."
Μειονεκτήματα: "TV screen difficult to see."
Μειονεκτήματα: "Breakfast was pathetic"
Πλεονεκτήματα: "On-time with excellent entertainment system."
Μειονεκτήματα: "No wi-fi."
Μειονεκτήματα: "The space on the seat"
Πλεονεκτήματα: "Liked the private bin to hold personal belongings in."
Μειονεκτήματα: "Paid $81 used for a twin seat and they assigned the second seat to another traveler without refunding my $81 dollars. The passenger was over 6ft and large taking up a large amount of space."
Μειονεκτήματα: "The seats on this British Airways flight were so tight and pitched forward that my knees were jammed into the seat in front of me and I felt as if I was being launched forward the entire flight. Not comfortable or safe."
Πλεονεκτήματα: "Seats were good, movie selection good. Everyone very nice."
Μειονεκτήματα: "No breakfast!! Just grapes or banana and granola bar??"
Πλεονεκτήματα: "Boarding was on time, quick and easy. We were not delayed by much and time was made up in air. I had an empty seat next to me. Crew were friendly, fun, helpful and attentive."
Μειονεκτήματα: "More room. Screen was broke"
Πλεονεκτήματα: "Flight was mostly smooth."
Μειονεκτήματα: "Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough."
Μειονεκτήματα: "The seats felt like I was sitting on a concrete block. HORRIBLE!"
Μειονεκτήματα: "Was next to crying child. I do understand crying children. But I should have footed a free glass of rose."
Πλεονεκτήματα: "How quick American Airlines moves to keep people on time."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Nothing. Everything was great."
Πλεονεκτήματα: "Very competent flight attendant."
Μειονεκτήματα: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."
Μειονεκτήματα: "communication prevented me boarding my British flight, rerouting done by american, had paid reseved seat don't know if I will receive a refund. now have to spend my first few days back home going through the delayed flight to europe protocols."
Πλεονεκτήματα: "Crew seemed friendly and considerate"
Μειονεκτήματα: "Flight from SLT was delayed by weather, so our flight left almost one hour late."
Πλεονεκτήματα: "Flights were on time."
Μειονεκτήματα: "Seats are too small."
Πλεονεκτήματα: "Crew were amazing despite all the delays throughout the day"
Μειονεκτήματα: "The weather lol"
Πλεονεκτήματα: "Excellent service, friendly crew."
Μειονεκτήματα: "Seats could be more comfortable."
Πλεονεκτήματα: "The most cramped seats ever"
Πλεονεκτήματα: "The free movie"
Πλεονεκτήματα: "Comfortable seat, no middle seat on my side of plane."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Most of the family were seating apart. I can't understand why?"
Πλεονεκτήματα: "Front area had nice amount of leg room. Back was so tight i couldnt even reach my bag under the seat in front of me."
Μειονεκτήματα: "$20 for wifi is a rip off!! Delta includes free wifi on international flights. Some prople need to work and paying for internet on an 8.5 hour trip was ridiculous. Food options were not that great either. Pasta was supposed to be vegetable pasta but no veggies to be found. Not healthy options."
Πλεονεκτήματα: "Crew tried very hard."
Μειονεκτήματα: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Μειονεκτήματα: "The flight crew from PDX to CLT were not very customer service friendly. I was quite underimpressed."
Πλεονεκτήματα: "Everything was ok."
Μειονεκτήματα: "very little service"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Crew is very nice, we were on time and baggage didn't get lost for once."
Μειονεκτήματα: "Seats are simply too tight, not enough space for carry-on, and boarding procedures are a joke."
Μειονεκτήματα: "Seats are really uncomfortable. My lower back hurt by arrival time."
Πλεονεκτήματα: "A nice uneventful trip"
Πλεονεκτήματα: "The Boeing 787 from LAX to Auckland was noticeably more comfortable than the Airbus 321 I flew to LAX to start the trip. Food was actually good!"
Μειονεκτήματα: "Two of crew very chatty with each other on their personal lives, finances, friends and family."
Μειονεκτήματα: "Seats smaller than before."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Food was terrible and the seats tight"
Πλεονεκτήματα: "The staff was nice and the pilot tried his best to keep us informed."
Μειονεκτήματα: "Flight was delayed by 50 minutes. Then once on the plane we were stuck sitting on the plane for hours. Didn’t end up landing in ATL until 1:45am. And then had to wait another 15-20min for them to open the door and bring the ramp to get off the plane. Horrible and exhausting experience!"
Μειονεκτήματα: "The airport Jorge Chavez in Lima sucks. Don't spend anymore time than you have to there unless you are prepared to spend a ton on food and water. $9 for a large bottle of water!!"
Μειονεκτήματα: "Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years."
Πλεονεκτήματα: "Las pantallas en cada asiento con entretenimiento ideal para los niños u también los adultos y además de ofrecer variadas bebidas dieron un snack."
Μειονεκτήματα: "If there was ever a staff that was more eager to shirk responsibility I have never encountered it. At this point you might as well crash the plane and blame a duck. I am personally offended at the shear incompetence of the people employed by your "company.""
Πλεονεκτήματα: "Entertainment Captain Food"
Μειονεκτήματα: "They ran out of choices."
Πλεονεκτήματα: "We were seated in economy but we had a pretty good flight. The only rough part was the fact that it was 10 hours of sitting, and that was due to the destination not AA's service. As someone who is used to United and Delta for flying, I felt that the service offered kinda rocked."
Πλεονεκτήματα: "Smooth flight, good crew, no other problems."
Μειονεκτήματα: "Several video system restarts and my arm rest USB and audio jack randomly stopped working for the whole flight. Lots of people had no video screen working too. Food tasted good but had so many chemicals in it that I had digestive issues the whole flight from both meals."
Μειονεκτήματα: "Flights out of RDU to Philly were late. AA will not let you get on another flight going to the same destination if your checked luggage has been committed to particular flight beforehand. You have to fly with your luggage."
Πλεονεκτήματα: "I liked that a pilot of the flight was a woman."
Μειονεκτήματα: "First, the gate staff in Dublin called my name to assure my bag was arriving to JFK. They assured it is! Guess what! The bag never arrived and was stock in London!"
Πλεονεκτήματα: "Entertainment and meals"
Μειονεκτήματα: "Crew could of been friendlier"
Πλεονεκτήματα: "We were on time. Traveled safely. Uneventful."
Μειονεκτήματα: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."
Πλεονεκτήματα: "There was an air traffic back-up for a few minutes, and instead of just letting us sit there wondering what was going on, the pilot gave us periodic updates on what was happening, which made the process much easier. Also, the flight attendants were friendly, which makes a big difference."
Πλεονεκτήματα: "*Kosher* meals are always better than regular meals on AA. Served first and meals are fuller and of higher-quality (on AA, at least)."
Πλεονεκτήματα: "The flight was late octavius"
Πλεονεκτήματα: "The seat was a lot better than the first leg. Also the entertainment screen worked."
Μειονεκτήματα: "The food was okay but not that good, The male crew steward was very friendly with a couple across from me and gave each of them 8 glasses of wine, even without asking for them, He would just show up with two glasses of wine every 30 mins. All the lady's working were great and friendly."
Πλεονεκτήματα: "The flight was boarded well in advance of takeoff, which was a pleasant surprise. The short flight was smooth and uneventful. I enjoyed a free movie, and then we were back on the ground."
Πλεονεκτήματα: "Entertainment and great beverage options"
Πλεονεκτήματα: "The cabin crew were friendly and the food was decent."
Μειονεκτήματα: "Boarded us onto a plane with a broken engine, deboarded the plane and delayed the flight 4 hours. Then we sat on the tarmac for an hour after landing because they didn't inform the airport that we were in a new, larger plane."
Μειονεκτήματα: "I used to fly with American Airlines a lot more and every time the staff somehow finds a way to be rude and ruin my day so I try to avoid this airline. On this particular flight it was the very rude asian flight attendant that really set the mood. The attitude of the staff really makes or breaks the experience and it seems like American Airlines doesnt care about the quality of thier employees"
Μειονεκτήματα: "See my previous comment"