Μειονεκτήματα: "Better choice of movies"
Μειονεκτήματα: "My luggage is lost"
Μειονεκτήματα: "You could have had my luggage arrive. Now I don’t know where it is"
Πλεονεκτήματα: "Crew was excellent. Seats were uncomfortable"
Πλεονεκτήματα: "Crew is great."
Μειονεκτήματα: "The airline lost my luggage ."
Μειονεκτήματα: "The seats in coach are incredible small and the seats reclines way to far."
Πλεονεκτήματα: "The crew was very nice. Seats were pretty comfy."
Μειονεκτήματα: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."
Μειονεκτήματα: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Πλεονεκτήματα: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Μειονεκτήματα: "Very hot on board"
Πλεονεκτήματα: "The food was decent and on board entertainment was pretty good."
Μειονεκτήματα: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Πλεονεκτήματα: "Very friendly, without being intrusive. Responsive and happy."
Μειονεκτήματα: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."
Μειονεκτήματα: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."
Πλεονεκτήματα: "Everything, but the lack of entertainment."
Μειονεκτήματα: "The lack of entertainment."
Πλεονεκτήματα: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "TV's did not work. Food was lousy."
Πλεονεκτήματα: "upgrade to business class"
Μειονεκτήματα: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."
Μειονεκτήματα: "I arrived on Thursday, today is saturday and I am still without my luggage."
Πλεονεκτήματα: "Seats were comfortable, food was ok."
Πλεονεκτήματα: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Μειονεκτήματα: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."
Πλεονεκτήματα: "The seats in exit row were large enough for me to straighten my legs"
Μειονεκτήματα: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Πλεονεκτήματα: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Μειονεκτήματα: "Seats from JFK to Zurich were a little bit squeezed."
Πλεονεκτήματα: "On time; everyone friendly and helpful."
Πλεονεκτήματα: "Fast, on time."
Μειονεκτήματα: "No entertainment at all, super uncomfortable"
Μειονεκτήματα: "Seats and handling of luggage"
Μειονεκτήματα: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Πλεονεκτήματα: "Quiet, staff do not bother you. Seats are big enough to rest."
Μειονεκτήματα: "Boarding and sitting takes a bit of time."
Πλεονεκτήματα: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."
Πλεονεκτήματα: "Was a very quick flight."
Μειονεκτήματα: "This plane was better."
Πλεονεκτήματα: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."
Πλεονεκτήματα: "I had no idea i would be charged for just one check in bag!"
Μειονεκτήματα: "I had no idea i would be charged for checked in bag! Scam!"
Πλεονεκτήματα: "Fast and efficient transport option to Berlin"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Πλεονεκτήματα: "Croissants and chocolate on an early morning flight"
Μειονεκτήματα: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."
Πλεονεκτήματα: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Μειονεκτήματα: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."
Πλεονεκτήματα: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"
Πλεονεκτήματα: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Μειονεκτήματα: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."
Μειονεκτήματα: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."
Πλεονεκτήματα: "Terrific flight. All on schedule"
Μειονεκτήματα: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."
Πλεονεκτήματα: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Μειονεκτήματα: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Πλεονεκτήματα: "EVERYTHING'S Good to come back home"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats and legroom"
Μειονεκτήματα: "Baggage claim was nearly one hour long"
Μειονεκτήματα: "Not even water is offered to people"
Πλεονεκτήματα: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Πλεονεκτήματα: "Quick and convenient"
Μειονεκτήματα: "Delays are always an issue"
Πλεονεκτήματα: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Πλεονεκτήματα: "Everything was fine"
Μειονεκτήματα: "No problems"
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Πλεονεκτήματα: "The crew was personable. Flight was on time."
Πλεονεκτήματα: "Cheap ticket"
Μειονεκτήματα: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Πλεονεκτήματα: "Plane comfort was normal to good."
Μειονεκτήματα: "Boarding staff at Orly was disgustingly rude."
Μειονεκτήματα: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Boarding and disembarking were poor"
Πλεονεκτήματα: "Gets the job done. Quick flight, well managed. Crew members were nice."
Μειονεκτήματα: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Μειονεκτήματα: "water is not complimentary"
Πλεονεκτήματα: "Lines and delays and shuttles and more delays."
Πλεονεκτήματα: "The crew was helpful and happy to ask any questions we had when not all announcements came through in English, so we couldn't quite understand them."
Μειονεκτήματα: "The check in process was very slow and we spent almost an hour waiting in line. We boarded on time, but then sat on the plane for over an hour because of technical issues. I would rather wait in the airport during those issues, as there is more room to stretch and move about."
Πλεονεκτήματα: "EAsy boarding, staff, comfort, cleanliness, everything."
Μειονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Boarding was quick and efficient"
Μειονεκτήματα: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"
Πλεονεκτήματα: "Very good service"
Πλεονεκτήματα: "Very good value for the money. Flight was comfortable, i paid extra for extra leg room which worked out very well. Flight was on time and the staff was friendly. Major step up from Ryanair."
Πλεονεκτήματα: "Everything was as expected"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Crew was very nice and the plane was comfortable"
Μειονεκτήματα: "There were no outlets nor entertainment, and boarding was a little long"
Πλεονεκτήματα: "Very clean and comfortable cabin."
Μειονεκτήματα: "The baggage policy was a bit unclear as to what those with the base fare could bring. We ended up having to cram a backpack into the carry-on bag to bring it aboard. We had to check one bag when we checked-in. It cost about 52 euros."
Πλεονεκτήματα: "Short comfortable flight, no free drinks or snacks"
Μειονεκτήματα: "One piece of our luggage didn't make it. It's been 3 days, still no luggage!"
Μειονεκτήματα: "Boarding was haphazard, food had to be paid for, even water and the flight was delayed"
Πλεονεκτήματα: "Crew was fine"
Μειονεκτήματα: "EVERYTHING ELSE"
Μειονεκτήματα: "We were waiting in the bus for a very long time"
Μειονεκτήματα: "Time of departure"
Πλεονεκτήματα: "Roomy seats"
Μειονεκτήματα: "Not delay for 2 hours!!!!!"
Μειονεκτήματα: "Nothing at all."
Πλεονεκτήματα: "Clean, functional, fun"
Μειονεκτήματα: "Nothing really, it is very good value for money"
Πλεονεκτήματα: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"
Πλεονεκτήματα: "The captain"
Μειονεκτήματα: "Staff. Landing - it felt too steep."
Πλεονεκτήματα: "Everything right on time, good landing"
Μειονεκτήματα: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Μειονεκτήματα: "Seats are very small. Luggage space limited."
Μειονεκτήματα: "I tried to explain to the Kiwi associates 10 hours before departure that San Marco in Venice was flooded and that there was no way to get out of the hotel and to the airport. I tried to change my flight and was told that nothing could be done but that I would get a call in 2 -4 hours with a solution but did not. I missed the flight and fear that I will miss my connection. Stuck."
Πλεονεκτήματα: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Πλεονεκτήματα: "Crew was friendly and courtious"
Μειονεκτήματα: "Long lines waiting to board. No pkace to sit, no bathrooms, nothing. On-board weird 40 min tarmac delay. No offer of water or anything not glued to a price tag. Come on - people need a drink of water after hours sitting on a plane and standing in lines. Unbelievable!"
Μειονεκτήματα: "The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today"
Μειονεκτήματα: "Easy jet exists today because we, customers have little choice. It’s a typical example of a company that has a good market positioning but is extremely poorly managed. The day a customer centric airline will enter the market, easy jet will gently disappear. The exact thing happened with frech taxis the day uber entered the french market"
Μειονεκτήματα: "My flight was delayed more than two hours. They informed gate number at the last minute and changed the gate twice. Passengers had to running for catching the flight."
Πλεονεκτήματα: "Crew are friendly and helpful."
Μειονεκτήματα: "All beverages and food are for purchase. Not much of services."
Πλεονεκτήματα: "Won’t ever fly with easy jet"
Μειονεκτήματα: "I wasn’t well and not fit to fly at 6 pm bst but easyjet asked for £300 to fly the next available flight just pathetic"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Adequate for short flight"
Μειονεκτήματα: "Cramped seating Long wait on jet ramp"
Μειονεκτήματα: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"
Πλεονεκτήματα: "The agent that helped me check in"
Μειονεκτήματα: "The flight was delayed, the doors were open and even when Iwas seated it was cold and I could smell fuel. I found it difficult to breath. I am very disappointed with the service"
Μειονεκτήματα: "The flight was 3 hours late and we given terrible information, then hey gave us vouchers for food of a paltry €4.50 each!"
Μειονεκτήματα: "Ticketing crew was not the friendliest"
Μειονεκτήματα: "The airline is perpetually delayed. Food options are not vegan friendly. The crew is not very service centric"
Πλεονεκτήματα: "I have 1kg more on the suitcase and they didn´t charge more"
Πλεονεκτήματα: "Flight crew was kind and helpful"
Μειονεκτήματα: "Chairs are broken"
Μειονεκτήματα: "You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all."
Μειονεκτήματα: "The seats were small"
Μειονεκτήματα: "I didn't like that there was only an allowance of 1 carry on bag and need to pay for a purse or backpack. The universal carry on policy is a carry on suitcase and a purse or something small you can fit under your seat. I think that information should be told to customers before they buy their tickets since this goes against what most people know about the carry on policy."
Μειονεκτήματα: "I was charged $50 for my luggage. I had one check in luggage and the price seemed very excessive. The attendant did not want to work with me in terms of lowering the price"
Μειονεκτήματα: "My rolling suitcase had a wheel and the lower plastic housing ripped off of the framework. I can't imagine how rough this was handled to arrive this damaged. Never flying easyJet again"
Πλεονεκτήματα: "Always fly wel on easyjet!"
Πλεονεκτήματα: "Service from everyone was great"
Πλεονεκτήματα: "Flight easy! Staff friendly! Charge is too high for large bag!"
Πλεονεκτήματα: "On time. Luggage fast."
Μειονεκτήματα: "Sudden discovery we had to pay an exorbitant fee to Check our bags and had to go to a different counter across the airport where it took nearly forty minutes and there were only five people ahead of us. Long wait in bus before being let out to get onto plane."
Πλεονεκτήματα: "We were delayed but the flight was pleasant and they kept us in the know. Very important. Staff was friendly and courteous on our short flight. Checking in and the bag collect all went easily. If fly them again."
Μειονεκτήματα: "Keep an eye on costs. You pay for everything. So be aware. But it was not an issue."
Πλεονεκτήματα: "Crew were nice, and boarding was quick."
Μειονεκτήματα: "No entertainment. Food and drinks for purchase only. Uncomfortably firm seats."
Πλεονεκτήματα: "Staff on the flight was nice. Counter stuff processed my ETA wrong."
Μειονεκτήματα: "Counter staff processed did not process my ETA correctly leading me to have trouble with immigration. My flight was not comfortable. The seats had no padding and no cushions."
Πλεονεκτήματα: "The crew were very helpful. Also I enjoyed my seating arrangements."
Πλεονεκτήματα: "It took off on time."
Μειονεκτήματα: "The other passengers!"
Πλεονεκτήματα: "In flight magazine. Comfy seats"
Μειονεκτήματα: "Speedy boarding in Venice is a complete fraud, and they should be banned from offering it! They do not manage the passengers as they board the bus to go to the aircraft, so the reserved area for SB passengers becomes full of people who did not pay for the service. Then people sneak into the seats at the front of he plane that are also an extra fee, and the flight attendants refuse to check their boarding cards."