Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Friendly and great service. Flight attendants like their job. Food was good. Flight on time"
Μειονεκτήματα: "More legroom"
Μειονεκτήματα: "Entertainment and food"
Πλεονεκτήματα: "I loved the abundance of movies you can choose from."
Μειονεκτήματα: "I don't know."
Μειονεκτήματα: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Improving customer service during delay but overall good"
Μειονεκτήματα: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."
Πλεονεκτήματα: "It was nice trip and comfortable"
Μειονεκτήματα: "Entertainment system on LH flight was slow to react and frustrating."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Fast check in and politeness"
Μειονεκτήματα: "Not comfortable seats"
Πλεονεκτήματα: "The food selection and quantity were wonderful! The crew and movie selection were great!"
Μειονεκτήματα: "My seat storage pocket was broken and I was unable to store items in it."
Μειονεκτήματα: "First flight was delayed too much for me to make a connecting flight to Frankfurt. Had to ask twice to be rebooked. Had to connect through Chicago O'Hare and walk for miles there. Arrived in Germany 3 hours behind schedule."
Πλεονεκτήματα: "Our cabin service was superb Our seats were wonderful"
Μειονεκτήματα: "Nothing it was perfect"
Πλεονεκτήματα: "The service was outstanding!"
Μειονεκτήματα: "Someone stole my phone charger :("
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Everything worked very well."
Πλεονεκτήματα: "The entertainment choices were excellent and the service never stopped. The plane was comfortable and the bathroom clean. There was some turbulence, but that is not the fault of the airline, nor did it really bother me."
Μειονεκτήματα: "There was a snarky attendant, but not all of them were that way."
Πλεονεκτήματα: "All is was okey"
Πλεονεκτήματα: "Everything went off without a hitch. Love how organized Lufthansa is."
Μειονεκτήματα: "Food on flight Detroit - Frankfurt was terrible."
Μειονεκτήματα: "It was delayed and they didn't let me know till I got to San Francisco airport and they changed my flight with 2 stops"
Μειονεκτήματα: "Food quality on Detroit - Frankfurt could have been better. About Frankfurt airport: the security check (between gates - for going to gate for connecting flight) was in-efficient. A single agent working while multiple other agents idle nearby. Processing speed was slower than other European & US international airports."
Μειονεκτήματα: "Again miserable muslim meal with only vegetables! Not enough room in the cabin for the personal bags that I had to put it under my feet for the whole trip ( +10 hrs ) having my legs stuck between the seat and the bags ."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Staff were so friendly! The plane was clean and comfortable."
Μειονεκτήματα: "Flight was delayed and LH had booked too tight a connection (55 minutes) so we missed our flight and had to stay overnight. I was unable to check in on line due to bad wifi and was assigned the last row of seats that don't recline."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "The seating went very efficiently and fast. All the flight attendants were extremely friendly. Food was great and there were plenty of movies for adults and kids. Would chose Lufthansa again"
Μειονεκτήματα: "I was in economy class and the lady in front of me put the seat back. My knees hit the seat the whole flight and I am not that tall 5.6."
Πλεονεκτήματα: "No surprises Plenty of leg space for economy Good food"
Πλεονεκτήματα: "I loved that there were bathrooms downstairs so we didn't have to wait in the aisle. And there were enough bathrooms that the line moved quickly! They boarded families with young children first!"
Μειονεκτήματα: "Could use better entertainment options. When the person in front of me reclined, there was very little room!"
Πλεονεκτήματα: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "my favorite airline"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Lufthansa - The best."
Μειονεκτήματα: "Going through Chicago airport"
Μειονεκτήματα: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."
Πλεονεκτήματα: "short hop--good"
Πλεονεκτήματα: "Good entertainment options and nice choice of movies and TV. Complimentary drinks are good and service is frequent."
Μειονεκτήματα: "Difficulty with Lufthansa's website made it so that I could only complete check in for one person in our party. When we arrived at the airport and they printed boarding passes, the Lufthansa agent re-assigned seats without asking or telling me and gave us all middle seats. Very poor form. Food was either average or bad, depending on what was served. Boarding is unorganized, with people lining up over an hour prior to boarding and almost completely ignoring their boarding groups."
Πλεονεκτήματα: "The staff was not friendly at all. For international flight, especially long ones the seats should be able to go back further and not feel like a board, the seats were uncomfortable and small. The area between first class and the back of the plane had air issues, and I was sweating and so hot it woke me up, so on a 10 hour flight I got 1 hour of sleep. Ruined my first day of vacation."
Μειονεκτήματα: "Everything was aweful except for the movie selections."
Πλεονεκτήματα: "Lufthansa does travel in Europe very well. Boarding process was easy, overhead storage was great, Flight arrived early."
Μειονεκτήματα: "Seats in business class are rather smallish, and the legroom is not great either. If you pay extra for business, you should get extra."
Πλεονεκτήματα: "Great food, on time arrival"
Μειονεκτήματα: "Seats are very tight."
Πλεονεκτήματα: "Very efficient"
Πλεονεκτήματα: "Everything turned out well but..."
Μειονεκτήματα: "Neither the website nor subsequent communication let me know I could buy dinner or snacks. Nor did I know that blankets and headsets were not provided. It was actually better than having carts blocking the aisles for so long. There was just insufficient information ahead of time"
Μειονεκτήματα: "Overhead bag to go cargo at cost of 100 fee. Bag then missed plane and was without clothes on landing. Norwegian rep at bag claim indicated I would be fully refunded for necessary clothes purchase and baggage fee, as next flight with bag would not arrive for 24 hours. They now refuse to reimburse"
Μειονεκτήματα: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Πλεονεκτήματα: "CHEAP but nice."
Μειονεκτήματα: "Giving out water should be free!"
Πλεονεκτήματα: "The plane seemed really nice (Dreamliner). Despite being tall, it seemed like I had a bit more leg room than in other economy class seats."
Μειονεκτήματα: "I was in one of the boarding groups that got to enter the plane last. While I don't mind that, since the last group since in front of the plane, people who sit in the back sometimes put their carry on luggage close to the front of the plane so that they can get it on the walk back down the aisle rather than fussing with it when everyone is standing up. I wish there was more emphasis on making people put their carry ons above their own seats."
Μειονεκτήματα: "No beverages or snacks"
Πλεονεκτήματα: "There was a medical situation on board. The crew kept us informed as to why we were delayed and updated us on the situation and when we would be leaving. A dispute between two passengers was solved by the steward wisely moving one of the parties involved."
Μειονεκτήματα: "Water should be available free of charge on all flights longer than two hours."
Μειονεκτήματα: "I had to pay for seating"
Πλεονεκτήματα: "The staff"
Μειονεκτήματα: "How do you have an international airline flying people 10 hours PLUS and not feed them ?? I've never heard of such a thing. & even with the meal preorder bullshit they didn't have enough food for the entire plane to order from the snack bar so I STARVED for 10 hours."
Πλεονεκτήματα: "Comfortable planes and great prices"
Μειονεκτήματα: "Having to pay for drinks, even water!!"
Πλεονεκτήματα: "We took what was to be a 9 hour flight from Denver to London and the service was great. My fiancée has allergies to food and the staff took good care of her and made sure that she was getting meals that had no triggers in them. For me the seats are always a bit too tight for people with real shoulders. It’s okay though I’m used to that. But then landing 40 minuets early was great. It allowed us to go through the border and still be on our way as quickly as if we were home in the states."
Μειονεκτήματα: "Seat comfort on flight."
Μειονεκτήματα: "DY 7016 was scheduled to leave JFK on January 7th at 10 PM. We took off at 4 AM. This is unacceptable."
Μειονεκτήματα: "Boarding at jfk was a shambles as there were o announcements as to why we were being delayed. Once on board it was ok very cramped seating but at least the crew were pleasant. Having read some reviews early I agree I think that if you have a good flight crew then at least your flight will be ok if not then it will be unpleasant. It wasn’t a cheap flight for a budget airline and will endeavour never to fly with them again."
Μειονεκτήματα: "Seats too small in economy"
Πλεονεκτήματα: "TV screens in backs of seats"
Μειονεκτήματα: "Generally not a comfortable flight. Boarding took ages both ways. I’m generally not down for ‘budget’ international flights - without adding the $60 meal service each way they don’t even offer you a water, let alone a coffee. I had to ask for water in the back and they were stingy about giving it out insisting they had to go in little plastic cups, very inconvenient."
Πλεονεκτήματα: "Flight was safe...!!! The most important thing...!!!"
Μειονεκτήματα: "No food Tight seats Narrow isle Bathroom a mess Not even a free inflight drink"
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "This is a budget airline, but the slightly lower cost doesn’t compensate for the rude staff, chaotic experience and general misery of taking a red eye flight with Norweigan. Throughout the night, the lights were switched on and off, announcements were made and the crew to sell us stuff. Crew refused to serve water to passengers unless you were prepared to argue with them. Avoid!"
Πλεονεκτήματα: "new planes, clean, easy boarding."
Μειονεκτήματα: "For the price, everything was great."
Μειονεκτήματα: "Limited food, services, didnt sell headphones"
Πλεονεκτήματα: "Plane was new - clean"
Μειονεκτήματα: "I flew business class which really is just bigger seats/more legroom than economy. One of the 2 heads was out of order in business class. Also no earphones/headsets were available - even for sale. The food was equivalent to economy and you had to pay for additional “snacks”"
Μειονεκτήματα: "Economy seat, no earphones, terrible food. This was a business class ticket."
Μειονεκτήματα: "A multi-million dollar company that does not offer you a glass of water on a 7-hr flight, unless you buy a meal. Classy."
Πλεονεκτήματα: "Boarding was fast and easy"
Μειονεκτήματα: "For a premium business ticket, the service, comfort, and food is extremely poor."
Πλεονεκτήματα: "Nice crew and good clean plane."
Πλεονεκτήματα: "Clean cabin, friendly and efficient crew, quick service via app for snacks, etc."
Μειονεκτήματα: "Crowded overheated waiting area at the gate; 2 ½ hour flight delay"
Πλεονεκτήματα: "The price The good humored and gracious staff The on-time attitude"
Μειονεκτήματα: "Seats too small Deli mediocre"
Πλεονεκτήματα: "The food available for purchase was unexpectedly fresh and the screen ordering system is convenient. The plane was new and nice and clean, but pretty tightly packed."
Μειονεκτήματα: "The flight was delayed by an hour and a half and the pilot kept saying that we'd be leaving in five minutes leading to a planeful of frustrated customers. The entertainment system does not have a very good selection of films. The crew was fine, but didn't go out of their way to be friendly or helpful."
Πλεονεκτήματα: "Bathrooms accessible and not overcrowded. Air-quality in the cabin was good. Seats fairly comfortable."
Μειονεκτήματα: "No complementary water tea or coffee. That is very basic for any flight over six hours. It was a big surprise to pay $45 for each seat in order to reserve ahead of time. We traveled as a family of five. Not so cheap as advertised will think twice next time."
Πλεονεκτήματα: "Even though we were in the economy section we had a wonderful experience. Two good meals were served and there were plenty of options on the in flight entertainment system. All the flight attendants were very nice and attentive. I would definitely recommend Norwegian."
Πλεονεκτήματα: "I LOVED the entire journey and embrace the pay as you go model for economical long haul travel!"
Πλεονεκτήματα: "This flight was very inexpensive. I did not get food service and the entertainment was limited because I chose the least expensive fareI really got my moneys worth: The plane was new and comfortable the crew was respectful and helpful, snacks and beverages were available for a reasonable price"
Μειονεκτήματα: "In spite of request for Vegetarian food, there was no food available. While checking in, I did ask the officer about the food & was told YES. The same issue occurred on Return. I request for some refund a's a Compensation & it should be Debited to the contractor for food as a Penalty."
Μειονεκτήματα: "I was charged $65 for a carry on that they wouldn't allow me to carry and made me check the bag ..."
Πλεονεκτήματα: "The whole process from Departure to Arrival was one phenomenal experience. Crew was super attentive and very client focused. Norwegian has proven to be a top class service provider and is evidence that low costs and good client service does not have to be mutually exclusive."
Πλεονεκτήματα: "The plane was nice and cool, and the music was a nice touch."
Μειονεκτήματα: "The seats were very crowded, little to no leg room available, and the movies kept crashing every time I tried to watch them."
Πλεονεκτήματα: "The bulkhead seats were great. Lots of room. Would love to come home with those"
Μειονεκτήματα: "The boarding process was a bit helper skeleton. Really could not understand the woman announcing"
Μειονεκτήματα: "I expected a meal - and even more at least some water!!! Was shocked to find out that I needed to order it all in advance. Very rude of hosts to ignore one entirely - they could at least have offered a cup of tea or a glass of water."
Πλεονεκτήματα: "Crew were attentive."
Μειονεκτήματα: "Front row passengers were loud and inconsiderate the whole way across. Couldn't sleep. Perhaps an announcement to inform passengers to please keep conversation to an appropriate level for most want to sleep would be nice."
Πλεονεκτήματα: "One of the best planes I have traveled in to go to Europe. I will definitely be using them again"
Μειονεκτήματα: "Nothing much, the boarding was a bit chaotic at first but that was because all the passangers decided to stand by the entrance to the line even when it wasn't their time to board. The seat I was in had some water leaking on it at first from the air conditioner, I assume condensation but it stopped once we really got up in the air."
Πλεονεκτήματα: "Buy tickets early for super cheap, or pay more last minute. Fly no-frills for cheap, or pay for perks. Norwegian Airlines' model works for everyone."
Μειονεκτήματα: "The crew could have been more attentive. They forgot to bring a coffee I ordered through the system and ran out of milk."
Πλεονεκτήματα: "Efficient and cheap"
Μειονεκτήματα: "No free drinks or food, not even water. Very cramped"
Πλεονεκτήματα: "We were in premium economy with its 45-degree-recline seats, and thus got a little shut-eye. Staff were excellent."
Πλεονεκτήματα: "The price was prime and the quality of service was top notch. Best, in-flight meal I have ever had and the plane had some cool tech too. So for a nerd like me, it was awesome."
Πλεονεκτήματα: "Best kind of flight, uneventful. Plenty of leg room. Would definitely fly with Norwegian again."
Πλεονεκτήματα: "Seats not good option of games very poor. No drinks no wifi. No phone service at all from entering the plain. Was on the ground before take off for 2 hours with no phone service no internet service . I will never use or recumbent this airlines"
Πλεονεκτήματα: "Price, direct flight"
Μειονεκτήματα: "Everything except price!"
Πλεονεκτήματα: "Service unhappy to be there. Crazy delays."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "For budget airline they did pretty good"
Πλεονεκτήματα: "Everything went smoothly."
Πλεονεκτήματα: "Crew was very nice and the plane was comfortable"
Μειονεκτήματα: "There were no outlets nor entertainment, and boarding was a little long"
Πλεονεκτήματα: "Flight crew was great. Enough leg room"
Μειονεκτήματα: "Seats that recline"
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "The crew was very friendly and helpful."
Μειονεκτήματα: "The seats were incredibly cramped - felt like the seat back in front of me was right in my face!"
Μειονεκτήματα: "Unexpected baggage charges despite only taking carryons"
Μειονεκτήματα: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Μειονεκτήματα: "Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min."
Μειονεκτήματα: "Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic."
Πλεονεκτήματα: "Very attentive cabin crew. Great service, great pilot and cockpit crew. All flight information was very well communicated. Smooth landing effort during thunderstorm activity."
Μειονεκτήματα: "Boarding process was not as effective at Gatwick airport as expected."
Πλεονεκτήματα: "Nothing, the most horrible airline with rude crew and unpredictable."
Μειονεκτήματα: "At least be courteaous when your flight is delayed 3 hours"
Μειονεκτήματα: "Boarding was haphazard, food had to be paid for, even water and the flight was delayed"
Πλεονεκτήματα: "Good enough for price. Quite long boarding process."
Μειονεκτήματα: "The flight came in late, but we only found out later.If we’d been told we could have gone for a drink, or at least found somewhere to sit for a while, rather than standing for an unacceptable time!"
Πλεονεκτήματα: "Decent legroom and space to spread out."
Μειονεκτήματα: "Some entertainment options would be welcome."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Seats are uncomfortable"
Πλεονεκτήματα: "Amazing timely departure and super fast luggage!"
Μειονεκτήματα: "Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait."
Πλεονεκτήματα: "Food and crew were excellent"
Μειονεκτήματα: "8 hours in the air."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Arrived on time."
Πλεονεκτήματα: "Fast easy hoarding. Friendly staff"
Πλεονεκτήματα: "Quick checkin"
Μειονεκτήματα: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Μειονεκτήματα: "flight delayed by approx. 3 hours, no info from easyjet, airport boiling hot, no air-con in airport and packed out. there was no-one to supervise passengers off plane, which led to further delays and resulted in missing hourly train from Gatwick back into London."
Μειονεκτήματα: "When you check in, you are asked to choose your seats. Every seating option comes with and additional charge of some sort, so your tickets are actually more expensive than you thought. Bait and switch!"
Μειονεκτήματα: "We didn’t take it. Although it was scheduled for a 6:50 am departure it was delayed until noon and we would have missed our flight from London to the U. S. It was very hectic and frustrating trying to find another flight. We got NO help from ez-Jet. Luckily TAP Portugal was extremely helpful and we did make our Delta flight with lots of extra help from them."
Πλεονεκτήματα: "The fares are extremely affordable."
Μειονεκτήματα: "The high luggage fee."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Excellent pilot communication an great flight attendants."
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "Dealing with being overweight Seating was a bit tight"
Μειονεκτήματα: "The airline is perpetually delayed. Food options are not vegan friendly. The crew is not very service centric"
Πλεονεκτήματα: "Okay, two+ hour mechanical delays happen... But might you not offer a free coffee and cookie to smooth things?"
Μειονεκτήματα: "See above...,,......................................"
Μειονεκτήματα: "The flight was delayed by more than 3 hours. They made me checkin my bag based on the pre tense that the flight was completely booked whereas it was no where close to full. After arriving in London there was no information which belt my luggage will arrive and I had to search for close to an hour to find my bag"
Μειονεκτήματα: "Delays and seats do not recline"
Μειονεκτήματα: "Your check in system, does not work well"
Πλεονεκτήματα: "Very efficient, on-time, security at Gatwick is MUCH faster and more efficient than Heathrow."
Πλεονεκτήματα: "The flight was fairly cheap"
Μειονεκτήματα: "The seats are cramped and uncomfortable. There seemed to be constant runway delays."
Πλεονεκτήματα: "I really like flying with easyjet, it's a budget airline so I know there will not be amenities such as free snacks and drinks. The crew was friendly and helpful, boarding was organized and quick. Overall a very good experience."
Μειονεκτήματα: "I am short so I don't need a lot of leg room but the seats are very narrow. I was pressed between two grown men and was a little too close to be comfortable."
Μειονεκτήματα: "Stupidly long wait"
Πλεονεκτήματα: "inflight crew were friendly."
Μειονεκτήματα: "desk personnel were unhelpful. asked me to present my boarding pass when they should be the ones printing it out for me. when checking bags, the cost of checking my bags was almost double what i paid for the actual ticket and i had to drag my bags across the lobby to a totally separate desk, pay for the items, then wait in line again to check them. stupid airline."
Μειονεκτήματα: "The website did not allow me to add a checked bag to an existing reservation which resulted in having to pay €45 at airport bag check (half the amount of actual airfare). Totally predatory practice especially for first time passengers of airline. The crew at boarding was less than pleasant. I guess there's a reason why the airfares are so low - manners and courtesy are not included."
Πλεονεκτήματα: "Staff on the flight was nice. Counter stuff processed my ETA wrong."
Μειονεκτήματα: "Counter staff processed did not process my ETA correctly leading me to have trouble with immigration. My flight was not comfortable. The seats had no padding and no cushions."
Πλεονεκτήματα: "Everything went smooth & as planned"
Μειονεκτήματα: "Couldn't bring more than 1 carryon. I've never experienced this on a plane. My purse counted as my carryon so I had to check a bag. Also, the seats didn't recline."
Πλεονεκτήματα: "Crew was superlative."
Μειονεκτήματα: "Super tight seats did not recline. Flights are not confirmed had 2 flights cancelled and had to fight to get onto another flight. Tough with a baby and toddler."
Μειονεκτήματα: "Everything. 4 hour delay, no communication, no free food for our inconvenience, uncomfortable seats and unprofessional air stewards who droned on at length and in a loud voice about how tired they were, the pilot and co-pilot were and how the mechanical problems on the plane were never fixed and we flew anyway."
Πλεονεκτήματα: "The special EasyJet terminal at Bordeaux is a nightmare. Lots of construction, nowhere for anyone to sit, and like 3 layers of one-way checkpoints."