Πλεονεκτήματα: "The crew was great"
Μειονεκτήματα: "Nada, I slept through this leg and the staff let me be."
Πλεονεκτήματα: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"
Πλεονεκτήματα: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Μειονεκτήματα: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Μειονεκτήματα: "Nothing. The best airline I've flown across the board."
Πλεονεκτήματα: "Lost the luggage"
Μειονεκτήματα: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."
Πλεονεκτήματα: "Crew was very courteous and helpful"
Μειονεκτήματα: "More leg room"
Πλεονεκτήματα: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Μειονεκτήματα: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."
Μειονεκτήματα: "We had a huge delay"
Πλεονεκτήματα: "Full array of entertainment."
Μειονεκτήματα: "Seats were not too comfortable."
Μειονεκτήματα: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."
Πλεονεκτήματα: "Swiss Airlines Saff was very friendly and helpful"
Πλεονεκτήματα: "They had many snacks and meals. Staff was very friendly."
Μειονεκτήματα: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Πλεονεκτήματα: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Μειονεκτήματα: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Πλεονεκτήματα: "Great services and the staffs. Very comfortable flight and plane"
Πλεονεκτήματα: "I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019."
Πλεονεκτήματα: "Good food"
Μειονεκτήματα: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Πλεονεκτήματα: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Πλεονεκτήματα: "Seats were comfortable, food was ok."
Μειονεκτήματα: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."
Μειονεκτήματα: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Πλεονεκτήματα: "General attitude of staff"
Πλεονεκτήματα: "Great service and friendly staff! Also great food!"
Μειονεκτήματα: "There's nothing I didn't like :)"
Πλεονεκτήματα: "It was a fast flight. Less people on the plain."
Μειονεκτήματα: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Πλεονεκτήματα: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Μειονεκτήματα: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Πλεονεκτήματα: "Nice plane, organized food and boarding."
Μειονεκτήματα: "Nothing really"
Μειονεκτήματα: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The food was really great! And the crew was very friendly. Was pleased that everything went smoothly."
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "insufficient AC during boarding endlessly screaming baby"
Μειονεκτήματα: "Too narrow seats."
Μειονεκτήματα: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."
Πλεονεκτήματα: "Liked the crew, seats, snack. Definitely a pleasant experience."
Μειονεκτήματα: "Could use some more seating space"
Πλεονεκτήματα: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Πλεονεκτήματα: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Μειονεκτήματα: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Πλεονεκτήματα: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."
Πλεονεκτήματα: "The courteous and helpful crew. The food and snacks."
Μειονεκτήματα: "The cramped seats and the poor leg room."
Πλεονεκτήματα: "Very comfortable seats for coach, good service."
Μειονεκτήματα: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."
Πλεονεκτήματα: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Μειονεκτήματα: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"
Πλεονεκτήματα: "Entertainment system. Flight crew was awesome. Always ready to help in any way."
Μειονεκτήματα: "Just the seats were to close together coupled with small seats is at times uncomfortable. Even this is a reach however, I was pleased with Swiss being the first time flying with them."
Μειονεκτήματα: "Same comments as above."
Μειονεκτήματα: "The food was terrible, boarding was chaotic, only ten movies to choose from."
Μειονεκτήματα: "Communication was terrible."
Πλεονεκτήματα: "Seats are roomy"
Μειονεκτήματα: "Selection of movies rather poor"
Πλεονεκτήματα: "Crew brilliant but seat very tight"
Μειονεκτήματα: "Boarding procedure slow and hectic"
Πλεονεκτήματα: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Μειονεκτήματα: "Controll the quantity of packages per person"
Μειονεκτήματα: "Security in Frankfurt - long lines"
Μειονεκτήματα: "I paid $100 extra for extra leg room. I was put right next to the bathrooms. All night long people were standing in line to use the bathroom. My extra leg room was taken by people standing in the space and actually stepping on my foot. Not worth the extra $100."
Μειονεκτήματα: "Food is a joke"
Πλεονεκτήματα: "Crew was kind and helpful. The flight left on time and was smooth."
Μειονεκτήματα: "The food could have been better! Also, the entertainment options could have been more current."
Πλεονεκτήματα: "The airplane crew were very reassuring"
Μειονεκτήματα: "Gate was changed 3 times and flight was delayed 2 times too!"
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "Meals and entertainment"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Very fast and cheap flight."
Μειονεκτήματα: "Seats were extremely uncomfortable. Boarding was very chaotic."
Πλεονεκτήματα: "Friendly crew, great food, comfy seats"
Πλεονεκτήματα: "Boarding was a bit hectic loading an A380 and that was probably the worst part. Service was very pleasant but a little scarce. Premium Economy was better than most. Food was not that good and ranked with the boarding."
Μειονεκτήματα: "Food and boarding"
Πλεονεκτήματα: "Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious."
Μειονεκτήματα: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."
Πλεονεκτήματα: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Μειονεκτήματα: "Could not choose seats online,"
Πλεονεκτήματα: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Μειονεκτήματα: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Extra leg room overall. Service was excellent"
Πλεονεκτήματα: "The staff were all super helpful and friendly! Pleasure to fly with!"
Πλεονεκτήματα: "Everything on the flight was very efficient and organized—the boarding process, the excellent and pleasant service, the food, and the entertainment selections. Thank you for making a long flight enjoyable."
Πλεονεκτήματα: "the on time scheduled departure"
Μειονεκτήματα: "the long complicated walk to terminal"
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Πλεονεκτήματα: "Service, food, and entertainment was great!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "New plane. Very little legroom. New seat back pouches hold next to nothing."
Πλεονεκτήματα: "Staff were so friendly! The plane was clean and comfortable."
Πλεονεκτήματα: "Gave us snacks when flight was delayed"
Μειονεκτήματα: "Flight was delayed Entertainment app didn't work"
Πλεονεκτήματα: "Darned site more comfortable than the first leg of the journey."
Μειονεκτήματα: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"
Πλεονεκτήματα: "Comfort, food, service - all were superb."
Μειονεκτήματα: "Can't think of a thing."
Πλεονεκτήματα: "Not a good experience overall."
Μειονεκτήματα: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."
Μειονεκτήματα: "Was a short flight , so really I don't have any negative impression"
Πλεονεκτήματα: "Drinks and great stewardesses"
Μειονεκτήματα: "No phone charger."
Πλεονεκτήματα: "THE FLIGHT LEFT ON TIME."
Μειονεκτήματα: "LUGGAGE IS LOST. THE FOODS WAS NOT VERY GOOD."
Πλεονεκτήματα: "Excellent service....very comfortable."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Everything else."
Μειονεκτήματα: "Boarding was chaotic."
Πλεονεκτήματα: "Exceptional staff, service."
Πλεονεκτήματα: "Food choices were excellent. Crew was attentive."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "in-flight service was fine"
Μειονεκτήματα: "Very poor ground staff at the check-in counter. Made me pay 2nd bag fee of $100 at the time of check-in, despite the airline rules allowing 2 free checked bags. The staff including the supervisor were so un-cooperative and rude. The supervisor snapped at me by saying that I was not doing the airline any favor by flying Lufthansa. At that point I just gave up and paid the totally unjust fee. Took me to a back room to pay the fees, where the credit card machine and even the printer wasn't working. ...... very bad experience EVER !!!"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Food was tasteless"
Πλεονεκτήματα: "Quick, efficient"
Μειονεκτήματα: "Sandwiches not palatable."
Μειονεκτήματα: "Going through Chicago airport"
Μειονεκτήματα: "My wifes luggage was lost, no followup at all from Lufthansa (main) or in Seville which was our destination. We had to call to find out any information. Once the bag was found and delivered to Seville, Lufthansa personnel again did not tell us nor would they deliver the bag to our hotel as the driver had already left. We then had to wait another day to have the bag delivered to Granada. Terrible customer service, the bag was missing for four days causing us to spend time shopping for clothes rather than experiencing the city."
Πλεονεκτήματα: "Tremendous selection of movie entertainment"
Μειονεκτήματα: "Boarding process was a bit confusing"
Μειονεκτήματα: "More entertainment options"
Μειονεκτήματα: "It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Great job"
Πλεονεκτήματα: "Seats had tv monitor"
Μειονεκτήματα: "Check in was horrible and inefficient. The seats are smaller compared to most major airlines (Delta, AA, Air France, KLM)"
Μειονεκτήματα: "Ba got me too late to terminal to catch connecting flight to lax on air NZ"
Μειονεκτήματα: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."
Πλεονεκτήματα: "Very comfortable seats and the crew was in good spirits"
Πλεονεκτήματα: "The flight crew was good at keeping the guests informed. Plane was clean. Crew was polite."
Μειονεκτήματα: "Boarding process felt like Ryanair or Easyjet. The crew kept the lights at full brightness even though it’s a night flight which made it hard to relax."
Μειονεκτήματα: "Food was horrible"
Πλεονεκτήματα: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Μειονεκτήματα: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."
Πλεονεκτήματα: "American Airlines is kicking your guy's butts when it comes to comfort."
Μειονεκτήματα: "Tiny seat for international flights is nearly inhuman! I became an overnight contortionist sensation whether I liked it or not."
Πλεονεκτήματα: "On board service and amenities"
Μειονεκτήματα: "Kayak customer service"
Πλεονεκτήματα: "It was a short flight but everyone was proper and professional, as I like!"
Μειονεκτήματα: "Nothing really"
Πλεονεκτήματα: "Price was reasonable"
Μειονεκτήματα: "They lost my luggage due to transfer"
Πλεονεκτήματα: "The boarding agent did not allow my traveling companion on Till the very last moment because of the size of his backpack. He this was our seventh plane ride in two weeks and nobody else has given us a problem.. After 10 days on the Camino DeSantiago the extra stress was not welcome.. Also short trip with the no there for each service was disappointing. Didn’t see a whole lot of the crew. It was if they were taking a break the entire time."
Μειονεκτήματα: "The amount of carry-on and size should not have been an issue with backpacks. They fit perfectly into the overhead compartments. Plus a snack and beverage service would have been nice"
Μειονεκτήματα: "They even charge for water, just like Easy Jet and the low price airlines. BA doesn’t accept US credit cards online, nor do they accept cash. The simple drink service takes forever. I feel sorry for the flight attendants who have to fill out paper credit card forms if you present an American credit card. It’s like we are back in the 1970s. Ridiculous. It’s a $45/bag charge to check your bag. That’s almost double the standard $25 for American carriers. May try to avoid BA in the future."
Μειονεκτήματα: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."
Μειονεκτήματα: "They could not see our flight from London to dallas so they would not let us get on the plane in Zurich."
Μειονεκτήματα: "Flight canceled want able to rebook"
Μειονεκτήματα: "Flight was cancelled. I found out as I was entering Nairobi Airport. The British Airways staff at JKIA were clueless regarding what to do with 200 passengers. It was chaotic, with no one appearing to know what options were available. It was a long night, and if my wife had not re-booked me on another flight out, I might still be there. Terrible customer service."
Μειονεκτήματα: "The airplane was shaking all the flight"
Μειονεκτήματα: "Everything was fantastic."
Μειονεκτήματα: "not even water was offered- i left the flight really dehydrated, and with a terrible migraine because there was a young baby behind me who was crying the entire time. The flight was mostly empty yet no one suggested moving the baby and parents (to the back) or the passengers around the baby to seats that were more quiet."
Πλεονεκτήματα: "The crew & procedures were excellent. Perfect timing. I had a book to read & I meditated during the flight, so I didn't need the available entertainment--thus the N/A rating in that category. Perfect timing."
Μειονεκτήματα: "Seats could be more comfortable."
Μειονεκτήματα: "I thought the seats we were not comfortable"
Μειονεκτήματα: "The food choices were not appealing at all, and there wasn’t very much food either. Also, seats were narrow and uncomfortable. The seats seemed much better on the flight from London to Madrid."
Πλεονεκτήματα: "The subject says it all."
Πλεονεκτήματα: "The flight and everything associated with it. Food, crew etc"
Μειονεκτήματα: "Customer services failed me"
Μειονεκτήματα: "Paid extra for mediocre seats"
Μειονεκτήματα: "Crowded and uncomfortable"
Πλεονεκτήματα: "My flight from Manchester was delayed so I missed my direct flight to bahrain and change of flight to deferent distantion other than my original and arrived to Bahrain next day"
Πλεονεκτήματα: "Seats were pretty comfortable. Food was quite good. Crew were helpful."
Μειονεκτήματα: "See above."
Μειονεκτήματα: "There was no rhyme or reason to boarding, except for first class passengers. It was just a free for all. Plane was packed and seats were uncomfortable."
Πλεονεκτήματα: "Food and service was great. Pilot made trip smooth"
Μειονεκτήματα: "Boarding at edinburgh was confusing."
Πλεονεκτήματα: "The flight was reasonably priced."
Μειονεκτήματα: "British Air flight attendants kept bumping into me, hitting my face with curtains, etc but never once apologized for the inconvenience. They would not provide water on a three hour flight! Their competitors provide that and a snack for similar length flights. Their boarding process is also the most chaotic I've ever experienced. I will never fly with them again."
Μειονεκτήματα: "It has been a week and British airways still hasn't delivered my suitcase."
Πλεονεκτήματα: "The airplane cabin needed attention for some cosmetic details (broken tray tables, worn bathroom fixtures), and time gained on a fast flight was eaten up by a long delay in landing, but the crew was courteous, professional, and very kind, especially for a few passengers who developed problems during the flight (a disabled mother whose toddler became unruly; an older women who suffered travel sickness), and the food was surprisingly tasty."
Μειονεκτήματα: "I never could figure out how to use the TV/entertainment monitor; there was a jam in the mechanism."
Πλεονεκτήματα: "Short, yet pleasant flight. Great crew!"
Μειονεκτήματα: "Honestly, I can't complain. Small issues with preferred seat."
Μειονεκτήματα: "I thought I was supposed to get a free meal and was never offered that or even a complimentary beverage. The flight attendants allowed a group of four passenger to stand during almost the entire flight in the aisles and in my row, making it difficult for people to get around them and didn't allow for an enjoyable flying experience."
Πλεονεκτήματα: "Mostly everything was ok."
Μειονεκτήματα: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."
Πλεονεκτήματα: "Good overall. Such a quick flight there's not a lot to experience."
Μειονεκτήματα: "Nothing negative, we didn't have entertainment or food service, so can't comment."
Μειονεκτήματα: "Checkin staff , who don't appear tombs BA but from another airline working on behalf of BA, apparently punted a problem they knew would take much effort to resolve to the BA agents at Heathrow"
Μειονεκτήματα: "We purchased tickets months in advance. We were unable to check in online ahead of time so they put us on standby. We were informed by the airline that they overbook 20% - always. I purchased a seat on that flight, I should have been guaranteed that I got it. Being unable to check in early should not be a cause to bump us."
Πλεονεκτήματα: "Nice Airport and BA representatives at Nice Airport very friendly."
Μειονεκτήματα: "Upon arrival in London BA did not have a representative to direct us our connecting flight."
Μειονεκτήματα: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."
Πλεονεκτήματα: "No crying babies on the plane."
Μειονεκτήματα: "Uncomfortable seating. Business class was taken much better care of than economy was. Crew tried to be cheerful, but I was supposed to start the second leg at 6:30 pm (approximately), and i had to change flights, got on that plane at about 12:30 am and got into Heathrow late, missed my next connection to Prague, causing more problems when I got to Prague. Not even an "I'm sorry for the delay" from crew or ground staff. Everyone seemed overworked."
Πλεονεκτήματα: "Everything. Service with a smile. Top notch friendly flight attendants!"
Πλεονεκτήματα: "Service with a smile! My bag didn't make it back from Heathrow to Newark but British Airways was on top of it. They apologized for the inconvenience and located my bag and I had it within 48 hours. I HIGHLY recommend this airline to everybody!"
Μειονεκτήματα: "Seats were uncomfortable. The food was below average even for airline food. One of the flight attendants was rude to one of the passengers even though the passenger was not doing anything out of normal."
Πλεονεκτήματα: "Seat was very comfortable. Crew was excellent"
Μειονεκτήματα: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Μειονεκτήματα: "The flight was delayed 40min So i missed the connection in Leipzig"
Μειονεκτήματα: "The temperature at altitude was far too warm for my comfort."
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Leaving on time"
Πλεονεκτήματα: "It was efficient"
Μειονεκτήματα: "More comfortable"
Πλεονεκτήματα: "The crew was very attentive and personable during the flight."
Μειονεκτήματα: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Πλεονεκτήματα: "Smooth experience, no problem."
Μειονεκτήματα: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Change in gate was not anounce"
Μειονεκτήματα: "Riding a packed bus to the plane was awful."
Πλεονεκτήματα: "I am still in one piece after flying."
Μειονεκτήματα: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Πλεονεκτήματα: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Μειονεκτήματα: "Better entertainment system... better food and more courteous cabin crew members....."
Μειονεκτήματα: "Flight was cancelled, difficult rebooking."
Πλεονεκτήματα: "Άνετες θέσεις,τέλεια εξυπηρέτηση,όλα ήταν πολύ καλά"
Πλεονεκτήματα: "Good view with the high winged propeller plane"
Μειονεκτήματα: "Small overhead storage"
Πλεονεκτήματα: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Μειονεκτήματα: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Πλεονεκτήματα: "Friendly and attentive crew."
Μειονεκτήματα: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Πλεονεκτήματα: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Μειονεκτήματα: "Can't comment on food as it isn't provided with the basic fare."
Μειονεκτήματα: "The flight was delayed and we could not check in online from home."
Πλεονεκτήματα: "The crew was friendly and helpful!"
Μειονεκτήματα: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Μειονεκτήματα: "Timing Food Service Entertainment"
Μειονεκτήματα: "I did not board, because another flight delay caused me to miss this flight."
Πλεονεκτήματα: "Staff at the airport (ticket counter and check-in) were very polite."
Μειονεκτήματα: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Πλεονεκτήματα: "Flight was on time!"
Μειονεκτήματα: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Πλεονεκτήματα: "I received a little meal. Pleasant manner of staff."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Spacious seating for a budget airline."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "RUINED OUR TRIP"
Μειονεκτήματα: "LUFTHANSA IS TERRIBLE"
Μειονεκτήματα: "Flight was cancelled--no crew!"
Πλεονεκτήματα: "It could have been a good flight but the route taken was awful"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "boarding took too long"
Μειονεκτήματα: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Μειονεκτήματα: "Buses didn't fit all people after landing."
Πλεονεκτήματα: "Comfortable and enjoyable."
Μειονεκτήματα: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Πλεονεκτήματα: "Efficient and reasonably comfortable."
Μειονεκτήματα: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Πλεονεκτήματα: "Check in was easy, employee was pleasant."
Πλεονεκτήματα: "Not a good experience"
Μειονεκτήματα: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Μειονεκτήματα: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Πλεονεκτήματα: "Flight attendants were very good"
Μειονεκτήματα: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Πλεονεκτήματα: "Excellent service. Great food and drinks."
Μειονεκτήματα: "Delayed. Our bags didn't make the connection."
Πλεονεκτήματα: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."
Μειονεκτήματα: "Given the price it was very good value"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Coffee free for everybody"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "For budget airline they did pretty good"
Πλεονεκτήματα: "Everything went smoothly."
Πλεονεκτήματα: "Crew was very nice and the plane was comfortable"
Μειονεκτήματα: "There were no outlets nor entertainment, and boarding was a little long"
Πλεονεκτήματα: "Flight crew was great. Enough leg room"
Μειονεκτήματα: "Seats that recline"
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "Very kind and helpful crew"
Μειονεκτήματα: "Boarding process with a wheel chair passenger should be better organized"
Πλεονεκτήματα: "The crew was very friendly and helpful."
Μειονεκτήματα: "The seats were incredibly cramped - felt like the seat back in front of me was right in my face!"
Μειονεκτήματα: "Unexpected baggage charges despite only taking carryons"
Μειονεκτήματα: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Μειονεκτήματα: "Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min."
Μειονεκτήματα: "Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic."
Πλεονεκτήματα: "Very attentive cabin crew. Great service, great pilot and cockpit crew. All flight information was very well communicated. Smooth landing effort during thunderstorm activity."
Μειονεκτήματα: "Boarding process was not as effective at Gatwick airport as expected."
Πλεονεκτήματα: "Nothing, the most horrible airline with rude crew and unpredictable."
Μειονεκτήματα: "At least be courteaous when your flight is delayed 3 hours"
Μειονεκτήματα: "Boarding was haphazard, food had to be paid for, even water and the flight was delayed"
Πλεονεκτήματα: "Good enough for price. Quite long boarding process."
Μειονεκτήματα: "The flight came in late, but we only found out later.If we’d been told we could have gone for a drink, or at least found somewhere to sit for a while, rather than standing for an unacceptable time!"
Πλεονεκτήματα: "Decent legroom and space to spread out."
Μειονεκτήματα: "Some entertainment options would be welcome."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Seats are uncomfortable"
Πλεονεκτήματα: "Amazing timely departure and super fast luggage!"
Μειονεκτήματα: "Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait."
Πλεονεκτήματα: "Food and crew were excellent"
Μειονεκτήματα: "8 hours in the air."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Arrived on time."
Πλεονεκτήματα: "Fast easy hoarding. Friendly staff"
Πλεονεκτήματα: "Quick checkin"
Μειονεκτήματα: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Μειονεκτήματα: "flight delayed by approx. 3 hours, no info from easyjet, airport boiling hot, no air-con in airport and packed out. there was no-one to supervise passengers off plane, which led to further delays and resulted in missing hourly train from Gatwick back into London."
Μειονεκτήματα: "When you check in, you are asked to choose your seats. Every seating option comes with and additional charge of some sort, so your tickets are actually more expensive than you thought. Bait and switch!"
Μειονεκτήματα: "We didn’t take it. Although it was scheduled for a 6:50 am departure it was delayed until noon and we would have missed our flight from London to the U. S. It was very hectic and frustrating trying to find another flight. We got NO help from ez-Jet. Luckily TAP Portugal was extremely helpful and we did make our Delta flight with lots of extra help from them."
Πλεονεκτήματα: "The fares are extremely affordable."
Μειονεκτήματα: "The high luggage fee."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Excellent pilot communication an great flight attendants."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Level of service and staff's friendliness. Great value for money."
Μειονεκτήματα: "They could use a jetway instead of having passengers go up and down stairs."
Μειονεκτήματα: "Dealing with being overweight Seating was a bit tight"
Μειονεκτήματα: "The airline is perpetually delayed. Food options are not vegan friendly. The crew is not very service centric"
Πλεονεκτήματα: "Okay, two+ hour mechanical delays happen... But might you not offer a free coffee and cookie to smooth things?"
Μειονεκτήματα: "See above...,,......................................"
Μειονεκτήματα: "Delays and seats do not recline"
Πλεονεκτήματα: "Not really anything since your system caused me to miss my connection at Gatwick, despite having ample time of 2+ hours."
Μειονεκτήματα: "Didn't like having to put up a family of four overnight in 2 London hotel rooms and being charged Norwegian transfer fees of about $1000. #AboutToGoViralOnNorwegianUnlessThoseFeesWaived. Call me. John 949.439.7256"
Μειονεκτήματα: "Your check in system, does not work well"
Πλεονεκτήματα: "Very efficient, on-time, security at Gatwick is MUCH faster and more efficient than Heathrow."
Πλεονεκτήματα: "The flight was fairly cheap"
Μειονεκτήματα: "The seats are cramped and uncomfortable. There seemed to be constant runway delays."
Μειονεκτήματα: "They are so ridiculous with the carry on and charge me 60 euro for my carry on because they only allow you one bag per person, not even a plastic back , they are so ridiculous!!!"
Πλεονεκτήματα: "I really like flying with easyjet, it's a budget airline so I know there will not be amenities such as free snacks and drinks. The crew was friendly and helpful, boarding was organized and quick. Overall a very good experience."
Μειονεκτήματα: "I am short so I don't need a lot of leg room but the seats are very narrow. I was pressed between two grown men and was a little too close to be comfortable."
Μειονεκτήματα: "Stupidly long wait"
Πλεονεκτήματα: "inflight crew were friendly."
Μειονεκτήματα: "desk personnel were unhelpful. asked me to present my boarding pass when they should be the ones printing it out for me. when checking bags, the cost of checking my bags was almost double what i paid for the actual ticket and i had to drag my bags across the lobby to a totally separate desk, pay for the items, then wait in line again to check them. stupid airline."
Μειονεκτήματα: "The website did not allow me to add a checked bag to an existing reservation which resulted in having to pay €45 at airport bag check (half the amount of actual airfare). Totally predatory practice especially for first time passengers of airline. The crew at boarding was less than pleasant. I guess there's a reason why the airfares are so low - manners and courtesy are not included."
Πλεονεκτήματα: "Staff on the flight was nice. Counter stuff processed my ETA wrong."
Μειονεκτήματα: "Counter staff processed did not process my ETA correctly leading me to have trouble with immigration. My flight was not comfortable. The seats had no padding and no cushions."
Πλεονεκτήματα: "The self-check in for baggage was good, although you do need to pay attention to the screen and press continue for each step. Saves lengthy queing to bag drop. Flight was on time, aircraft clean although a little tatty in places. Crew were friendly and helpful."
Μειονεκτήματα: "Seats were not the most comfortable, I could have done with a cushion to sit on. Tea and coffee expensive, £2.50 for what is essentially a tea bag in a cup of hot water......... Not a lot of leg room, but hey, acceptable on a flight of under 2 hours."
Πλεονεκτήματα: "Everything went smooth & as planned"