Πλεονεκτήματα: "Captain gave us good updates on delay."
Μειονεκτήματα: "Plugs to charge devices"
Μειονεκτήματα: "Lost my luggage"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "Friendly crew,"
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "New plane and good service"
Μειονεκτήματα: "Delayed 1.5 hours."
Πλεονεκτήματα: "The new Dreamliner made for the smoothest, quietest flight I've ever taken."
Πλεονεκτήματα: "Upgrade to premium economy on lagos - London"
Πλεονεκτήματα: "Wonderful service ....i like everything"
Μειονεκτήματα: "Everything was okay"
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Μειονεκτήματα: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."
Πλεονεκτήματα: "Crew were cooperative"
Μειονεκτήματα: "There were no veg sandwiches."
Μειονεκτήματα: "All was good."
Πλεονεκτήματα: "Sitting in exist row with leg room"
Μειονεκτήματα: "Seats are small, not enough elbow space. Movie selection was bad."
Πλεονεκτήματα: "Got a good nap in"
Μειονεκτήματα: "A little warm"
Πλεονεκτήματα: "Boarding was seamless and straightforward"
Μειονεκτήματα: "Crew - Mostly men that looked like they hated their jobs. They were mostly unfriendly, and getting any of them to crack a smile was like pulling teeth."
Πλεονεκτήματα: "My luggage made it to LA"
Μειονεκτήματα: "The food quality was poor and the service left a lot to be desired. I asked for some water and she told me she’d be back. I waited almost an hour, then called and no one came. When I called on the second time she came with a cup half full and seemed irritated. I didn’t even bother asking for more water. They didn’t let me check in early enough to request roomier seats, even if we’d have to pay more given that my husband has knee surgery and needed the extra room. When I was finally able to ask, they were fully booked."
Πλεονεκτήματα: "Short flight w/o problems, timely."
Πλεονεκτήματα: "Your staff were truly excellent, helpful and engaging."
Μειονεκτήματα: "My TV worked only intermittently and I therefore could not relax and enjoy the entertainment..."
Μειονεκτήματα: "Cancelled the flight with no explanation. This is the second time in a row my return flight to BWI from LHR has been cancelled."
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "No free food. No movie, no usb"
Μειονεκτήματα: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "The food was delicious and the meals spaced reasonably. The movie selection was very extensive. The crew was readily available for most issues that cropped up."
Μειονεκτήματα: "An elderly disabled passenger was allowed to seat in closed off seating and store her canes under her seat causing them to jut out into the aisle. As she required a wheelchair to get on and off the plane they should have reseated her somewhere with more leg room and easier access to the restrooms"
Πλεονεκτήματα: "Crew was friendly and helpful."
Πλεονεκτήματα: "The entertainment (TV in each seat) was great. The food was outstanding (chicken with risotto and beet salad), and so was the service. This was the best British Airways flight I've ever been on!"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "The staff were friendly."
Μειονεκτήματα: "When I checked in I was told to go to a separate desk to have a seat assigned. There turned out to be a shortage of seats and I had to wait until boarding closed to find out if I had a seat on the plane. Having paid $1600 for a return flight I find it unacceptable that a seat is not guaranteed. The BA staff were helpful, but your system is ridiculous."
Μειονεκτήματα: "Everything important was missing. Poor poor."
Πλεονεκτήματα: "For the back of the bus, the seat was still pretty comfortable and I did manage to sleep. Boarding was easy, The entertainment seemed great, thought I fell asleep"
Μειονεκτήματα: "I didnt' manage to get a good seat. I sat in the middle row, last row of the plane. : ) Also, i must have fallen asleep, but I was never offered even a cup of water."
Πλεονεκτήματα: "Service, efficiency, speed, accuracy, attentiveness."
Πλεονεκτήματα: "Boarded quickly and on time"
Μειονεκτήματα: "Baggage didn't make the connection. No free food or drinks"
Πλεονεκτήματα: "Friendly flight attendants, comfy seats"
Μειονεκτήματα: "No beverages service. They went right by us."
Πλεονεκτήματα: "Safe flight"
Μειονεκτήματα: "Very poor service. Did not offer drinks. When asked for drinks the crew said they are doing duty free and did not serve water or drinks."
Μειονεκτήματα: "Your airways lost my bag on the both flights from MIA-LHR-VIE and on the way back VIE-LHR-MIA My entertainment system was broken. I paid for the seat at the end of the day I didn't get. The moat horrible flight I ever had. I will never again fly with British Airways"
Πλεονεκτήματα: "British Airways offered me a direct flight from Dublin to Philadelphia on their sister carrier American Airlines."
Μειονεκτήματα: "I thought I was supposed to get a free meal and was never offered that or even a complimentary beverage. The flight attendants allowed a group of four passenger to stand during almost the entire flight in the aisles and in my row, making it difficult for people to get around them and didn't allow for an enjoyable flying experience."
Πλεονεκτήματα: "Flight crew was really polite. Very attentive and remembered what was requested."
Μειονεκτήματα: "Boarding was chaotic. Seats were really tiny. Crammed in, in all directions"
Πλεονεκτήματα: "Great staff and actually comfortable :)"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "The airflight attendant was very helpful."
Μειονεκτήματα: "The seat narrow as a tall large man was sitting in the middle"
Πλεονεκτήματα: "Crew is very nice"
Μειονεκτήματα: "Seats are pretty small"
Πλεονεκτήματα: "Like the direct flight."
Μειονεκτήματα: "Didn't like the 2 hour layover."
Πλεονεκτήματα: "Entertainment system and seats."
Πλεονεκτήματα: "Sense of Urgency of Keeping Flights on Time"
Μειονεκτήματα: "London Security :("
Μειονεκτήματα: "The plane was all ready to go, but it had no fuel. We were delayed by 30+ minutes while they found someone to fuel it up, and then it took forever to take off. I almost missed my connection in Heathrow and my bad didn't make it!"
Πλεονεκτήματα: "Professionalism of staff"
Μειονεκτήματα: "Boarding system"
Μειονεκτήματα: "I had to pay extra for baggage, I had baggage on the booking, but upon booking it was only for 8 KG, and need to purchase more, The baggage cost was almost equal to the ticket, needs to be addressed on the home page, I pick with baggage and then booked the ticket, needs to show that it is not the same baggage as other flights, comparison is wrong."
Πλεονεκτήματα: "Fast flight. Nice staff onboard aircraft."
Μειονεκτήματα: "The boarding process at Milos airport is a bit slow but I guess that is to be expected in the islands."
Μειονεκτήματα: "I have never been treated so horribly by another human as I was by the boarding gate agent. My luggage was a roller board that was approved by the check-in counter to go aboard. Upon boarding the woman refused to let me board stating my bag was too large. I was charged 60 euros."
Μειονεκτήματα: "The repeatedly delayed our flight without further information, leaving us in the dark as to what was goin going on, the reason for the delay, and when the expected new time of take off is. Disappointing service. Could have been better handled by sky express staff."
Μειονεκτήματα: "Delayed and slow"
Μειονεκτήματα: "Flight delayed with no notice / flight attendant rude , very bad experience"
Μειονεκτήματα: "Sent the passengers but not your bags without telling us. Caused a great deal of trouble, time and anxiety as we had another international flight to catch. Would not fly them again."
Πλεονεκτήματα: "Delayed 90 min and missed our connection"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "It was terribly hot - everyone on the flight was fanning themselves with the emergency instructions and looking miserable. The individual air didn't work either. Felt like I was going to passout."
Μειονεκτήματα: "Great flight, great people"
Μειονεκτήματα: "My name was listed twice on the iten. Didn’t bord."
Πλεονεκτήματα: "Once on plane rest was quick"
Πλεονεκτήματα: "No pros. Will never travel with them again."
Μειονεκτήματα: "The flight was an hour late and there was NO air conditioning on the flight. It was 87 degrees on the flight and we spent almost 2 hours in that heat on the plane between the actual flight time and just sitting on the runway for an hour. Nothing was done to accommodate for the heat. I’m 5 months pregnant and felt unsafe. Everyone on the flight was suffering. It was inhumane conditions. I will NEVER fly with this company again."
Μειονεκτήματα: "Skyexpress is extremely disorganized and the flight was very old. The flight is very small and in a poor condition. The baggage policy is very unreasonable and I had to pay extra even though my kayak confirmation says 23 kg per passenger clearly! I showed the representative and they said to deal with it from the "vendor" I used to book! Very disappointed with sky express!"
Μειονεκτήματα: "Flight Delayed"
Μειονεκτήματα: "Trip cancelled due to high winds. I was forced to keep my luggage on the plane for an hour after the cancellation then another hour to get out of baggage claim. Don't take those small planes, fly Aegean or Olympic who have bigger planes and the best pilots."
Πλεονεκτήματα: "Short time for boarding"
Μειονεκτήματα: "I had to pay extra charge due to lack of communication between the KAYAK and the S.A Then the KAYAK blamed me for paying this money even though I emailed them telling what happens exactly. I don't recommend using KAYAK for booking flights again"
Πλεονεκτήματα: "It was a very fast fight"
Μειονεκτήματα: "No air conditioning on a very hot day"
Μειονεκτήματα: "Καθυστερηση αναχώρησης. Πολυ ακριβά εισητηρια σε σύγκριση με αλλα νησιά."