Πλεονεκτήματα: "Crew were very gracious and kind."
Μειονεκτήματα: "Food not as good as before"
Μειονεκτήματα: "More storage space in business"
Μειονεκτήματα: "The aircraft was very cold and chilly."
Μειονεκτήματα: "Better movie selection. Better organized boarding in Frankfurt"
Μειονεκτήματα: "A comfort kit on a ultra long haul flight goes a long way"
Πλεονεκτήματα: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Πλεονεκτήματα: "Nothing special."
Μειονεκτήματα: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Μειονεκτήματα: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Μειονεκτήματα: "The person next to me had a distinct body odor."
Μειονεκτήματα: "The seat covers looked worn and dirty. Needs an upgrade."
Μειονεκτήματα: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Πλεονεκτήματα: "Best airline I've ever been on"
Πλεονεκτήματα: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Μειονεκτήματα: "For a premium economy service, it was really good."
Πλεονεκτήματα: "Crew were great. Flight was not full."
Μειονεκτήματα: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Πλεονεκτήματα: "Staff was great as usual"
Μειονεκτήματα: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
Μειονεκτήματα: "Delay could be complimented by faster speed"
Πλεονεκτήματα: "Crew was very courteous, went above and beyond."
Πλεονεκτήματα: "Nice and attentive crew"
Μειονεκτήματα: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Πλεονεκτήματα: "The flight attendants were amazing."
Μειονεκτήματα: "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
Μειονεκτήματα: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Πλεονεκτήματα: "Seats, crew"
Μειονεκτήματα: "Nothing else other than above"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Not as good as they were once"
Πλεονεκτήματα: "Crews were all nice, respectful and helpful!"
Μειονεκτήματα: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Πλεονεκτήματα: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Μειονεκτήματα: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Πλεονεκτήματα: "Food and good service"
Πλεονεκτήματα: "The service crew served us well. They are friendly and helpful"
Μειονεκτήματα: "Too many Indian movies"
Πλεονεκτήματα: "Service from Singapore airlines"
Πλεονεκτήματα: "Overall experience and wonderful crew"
Μειονεκτήματα: "Nothing really."
Πλεονεκτήματα: "Foot rest, large movie screen, good food"
Μειονεκτήματα: "They ran out of diet drinks."
Μειονεκτήματα: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Πλεονεκτήματα: "Friendly crew, efficient boarding"
Μειονεκτήματα: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Πλεονεκτήματα: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Πλεονεκτήματα: "the crews were very polite and very helpful"
Πλεονεκτήματα: "Not much turbulence"
Πλεονεκτήματα: "Crew was very friendly and good service."
Πλεονεκτήματα: "Crew, plane, punctuality"
Πλεονεκτήματα: "Nothing specific"
Μειονεκτήματα: "No real dramas"
Μειονεκτήματα: "poor ground and inflight crews hospitality poor food quality poor food variation"
Πλεονεκτήματα: "Attendants are always nice, flight is always smooth."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "spicy chicken too spicy!"
Πλεονεκτήματα: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Πλεονεκτήματα: "Amazing plane and crew!"
Πλεονεκτήματα: "Great service, great experience."
Μειονεκτήματα: "I liked it all."
Πλεονεκτήματα: "Crew is remarkable"
Πλεονεκτήματα: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Μειονεκτήματα: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Πλεονεκτήματα: "uncomfortable compared to the other flights"
Πλεονεκτήματα: "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
Πλεονεκτήματα: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Μειονεκτήματα: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Μειονεκτήματα: "Food need to be improved"
Πλεονεκτήματα: "The crew was very friendly and attentive."
Μειονεκτήματα: "Can’t think of anything"
Πλεονεκτήματα: "Amazing crews"
Μειονεκτήματα: "Nice seats"
Πλεονεκτήματα: "No thank"
Πλεονεκτήματα: "Crew are nice,but the seat need to improve"
Μειονεκτήματα: "The seat need to improve"
Πλεονεκτήματα: "Window seat was good for enjoy very wonderful outside view."
Πλεονεκτήματα: "Boarding was organized"
Μειονεκτήματα: "Vegetarian food wasn’t great"
Πλεονεκτήματα: "The seats were comfortable and the in-flight entertainment was fine."
Μειονεκτήματα: "The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful."
Πλεονεκτήματα: "Some staff were good others could not be bothered."
Μειονεκτήματα: "Nicer staff"
Μειονεκτήματα: "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."
Πλεονεκτήματα: "Everimg went smoothly, from check in to boarding and flight. The ground and flight crew were helpful."
Μειονεκτήματα: "Nothing for this trip"
Μειονεκτήματα: "Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available."
Πλεονεκτήματα: "Nothing special"
Μειονεκτήματα: "At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs.."
Πλεονεκτήματα: "Crew on board did their best."
Μειονεκτήματα: "Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry."
Πλεονεκτήματα: "I was surprised to board an A380 to fly from KUL to BKK"
Μειονεκτήματα: "In Bangkok we had to get off on the field to board a bus"
Πλεονεκτήματα: "Friendly crews"
Μειονεκτήματα: "Seat allocation was not proper for maximum comfort as flight wasn’t full"
Μειονεκτήματα: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."
Πλεονεκτήματα: "Attentive flight attendants ."
Μειονεκτήματα: "All acceptable"
Μειονεκτήματα: "This is the second time - once on the way to Kuala Lumpur and on the way back that we boarded late and thus missed my connecting flight. Sadly Cathay and Malaysia air (which was the airline Cathay used for the return leg of this trip refused to help and put me on an earlier flight forcing me to stay an extra 6 hrs at the airport while being sick."
Μειονεκτήματα: "All good, short flight"
Μειονεκτήματα: "Prebooking a seat with Malaysian Airlines requires calling KL office which is always busy. It costs a lot if calling from the US, in addition to paying for the seats. It really turned me off."
Μειονεκτήματα: "The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating."
Πλεονεκτήματα: "Crew was accommodating enough to provide for us during this cancelled flight."
Μειονεκτήματα: "Better and open communications with what's going on. They were helpful and efficient but needed a clearer and more concise communication line to get us mobilized and ready to go."
Πλεονεκτήματα: "On time takeoff, landed early....everything was smooth"
Πλεονεκτήματα: "On time. Good food Good flight attendant service"
Πλεονεκτήματα: "Short flight."
Μειονεκτήματα: "One of our luggage was delayed during transit."
Πλεονεκτήματα: "Satay, flatbed."
Μειονεκτήματα: "No amenities kit, no mattress pad, no champagne, no menu for business class. And the forgot to serve the main course of my travelling partner."
Πλεονεκτήματα: "The flights were on time :)."
Πλεονεκτήματα: "I like the fact that they know I am Enrich Gold member and took the effort to address me by name even when I am flying economy."
Μειονεκτήματα: "Food is still the reason why I don't eat much onboard. The food is better now, but still could be improved..."
Πλεονεκτήματα: "Quick on and off boarding."
Μειονεκτήματα: "Food was average at best."
Πλεονεκτήματα: "Second flight was quite empty and the plane was in much better shape"
Πλεονεκτήματα: "The early arrival, and the service"
Μειονεκτήματα: "Nothing really"
Πλεονεκτήματα: "Food and hospitality"
Πλεονεκτήματα: "The entertainment, seat spacing"
Μειονεκτήματα: "The gate"
Πλεονεκτήματα: "Malaysian airlines airport crew at least tried to get us back to Singapore."
Μειονεκτήματα: "Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row."
Μειονεκτήματα: "They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!"
Μειονεκτήματα: "I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed."
Πλεονεκτήματα: "Movie story"
Πλεονεκτήματα: "I like having my knees up in my eyeballs on a plane and having to be pried out of my seat with the jaws of life at the conclusion of a flight."
Μειονεκτήματα: "Flight was 3 hours late!"
Πλεονεκτήματα: "This was a comfortable flight with nice staff and great food and entertainment choices"
Μειονεκτήματα: "No 12 1/2 hour flight can be ideal but this was good deal."
Πλεονεκτήματα: "Service from the crews"
Πλεονεκτήματα: "Boarding was easy with less passengers."
Μειονεκτήματα: "The magazine in my seat pocket was dirty. The seat cushion seemed not clean. There was a greasy spot not cleaned."
Πλεονεκτήματα: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Μειονεκτήματα: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
Πλεονεκτήματα: "Massage chair, very relaxing for long hour journey"
Μειονεκτήματα: "Flight was delayed almost one hour. Food can be improved. Screen was broken."
Πλεονεκτήματα: "Clean plane. Nice staff"
Μειονεκτήματα: "I never got to take the flight. Tried to cancel multiple times with VAYAMA prior to 31 March, but they never responded."
Μειονεκτήματα: "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
Μειονεκτήματα: "Got stuck by lots of crying kids."
Πλεονεκτήματα: "Crew was good in flight."
Μειονεκτήματα: "The flight was excessively delayed. What was supposed to be a flight leaving at 2:25 AM left only at 4:15 AM or so. This is AFTER my original flight which I had booked for 1 AM was changed to 2:25 AM."