Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel"
Πλεονεκτήματα: "Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!"
Μειονεκτήματα: "Flight not being delayed as usual"
Πλεονεκτήματα: "The seats were comfortable, despite the fact that they didn't recline."
Μειονεκτήματα: "We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out)."
Μειονεκτήματα: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Μειονεκτήματα: "Great flight, everything went perfect."
Μειονεκτήματα: "Handeling of boarding passengers"
Πλεονεκτήματα: "Very attentive cabin crew. Great service, great pilot and cockpit crew. All flight information was very well communicated. Smooth landing effort during thunderstorm activity."
Μειονεκτήματα: "Boarding process was not as effective at Gatwick airport as expected."
Μειονεκτήματα: "The bag drop process is confusing and the people working the counters are unresponsive and rude."
Μειονεκτήματα: "Free refreshments"
Μειονεκτήματα: "Easyjet should change their name 'Difficult jet' or 'Delayjet'"
Μειονεκτήματα: "We were waiting in the bus for a very long time"
Πλεονεκτήματα: "Four hours of delay."
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "the chairs are not very comfortable"
Μειονεκτήματα: "The delay in this flight was made far worse by the poor communication about he new timeframe for departure. It was poorly handled and we ended up getting to our final destination at 3 am as a result. Disappointed."
Μειονεκτήματα: "malpenza boarding area really stressful!"
Πλεονεκτήματα: "The captain"
Μειονεκτήματα: "Staff. Landing - it felt too steep."
Πλεονεκτήματα: "I was very impressed first time user and will use again"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Arrived on time."
Πλεονεκτήματα: "The short flight?"
Μειονεκτήματα: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Πλεονεκτήματα: "On time, great price."
Μειονεκτήματα: "Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up."
Πλεονεκτήματα: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Πλεονεκτήματα: "My bag was added to the hold with no extra cost The crew was really polite and kind"
Μειονεκτήματα: "The flight was delayed about half and hour. The plane was dirty, remainings of food on the floor from previous flights."
Πλεονεκτήματα: "Flight attendants were very nice as were the pilots"
Μειονεκτήματα: "There was no gate listed until 15 minutes before boarding time. The staff at the airport was very rude. There is no sort of process or order once boarding time comes around."
Πλεονεκτήματα: "Crew was friendly and courtious"
Μειονεκτήματα: "Long lines waiting to board. No pkace to sit, no bathrooms, nothing. On-board weird 40 min tarmac delay. No offer of water or anything not glued to a price tag. Come on - people need a drink of water after hours sitting on a plane and standing in lines. Unbelievable!"
Μειονεκτήματα: "Easy jet exists today because we, customers have little choice. It’s a typical example of a company that has a good market positioning but is extremely poorly managed. The day a customer centric airline will enter the market, easy jet will gently disappear. The exact thing happened with frech taxis the day uber entered the french market"
Πλεονεκτήματα: "Good price and a very comfortable journey."
Μειονεκτήματα: "All was good."
Πλεονεκτήματα: "Very polite and helpful crew. Everyone was a bit confused by my Calton Hard Shell case but they let me on, gratefully. My instrument and all the passengers luggage fit with space to spare."
Μειονεκτήματα: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Πλεονεκτήματα: "The fact that I landed"
Μειονεκτήματα: "It was awful no leg room no air worst plane ride of my life"
Μειονεκτήματα: "Cramped bus to plane otherwise great"
Πλεονεκτήματα: "The fares are extremely affordable."
Μειονεκτήματα: "The high luggage fee."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "Very long boarding, delayed flight"
Πλεονεκτήματα: "Adequate for short flight"
Μειονεκτήματα: "Cramped seating Long wait on jet ramp"
Μειονεκτήματα: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"
Μειονεκτήματα: "Dealing with being overweight Seating was a bit tight"
Μειονεκτήματα: "Ticketing crew was not the friendliest"
Πλεονεκτήματα: "late one hour."
Πλεονεκτήματα: "Well organized and sweet staff"
Μειονεκτήματα: "I liked this airline. Will book again."
Πλεονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Πλεονεκτήματα: "Courtesy and helpful."
Μειονεκτήματα: "Original welcome at check-in."
Πλεονεκτήματα: "I got what I expected"
Μειονεκτήματα: "I dont have any complain"
Μειονεκτήματα: "In flight meal had to be pre purchased , did not know and had no option to"
Πλεονεκτήματα: "Loved the new plane. It was a good flight overall"
Πλεονεκτήματα: "Left and arrived on time."
Μειονεκτήματα: "Disorderly boarding process to the plane, once in the gate."
Πλεονεκτήματα: "The service in the same day I bought the tickets was great. Extended my trip in 1 day with no additional cost."
Μειονεκτήματα: "The cost of luggage is ridiculous and evan once i was told that doing ut throgh the website wil cost me much less (reasonable 30€) i didnt find how i could do it. anded up paying x3 fir the luggage making all that low-cost pretty expensive all together. I dont like being hoaxed."
Πλεονεκτήματα: "I was a happy with the flight and also with the price!! Thanks a have nice day. I hope in the near future I will use this airlines again!!"