Μειονεκτήματα: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Μειονεκτήματα: "Swiss perfect as always, Barcelona ground worker disaster, as always...."
Πλεονεκτήματα: "Wonderful on board service from the crew"
Μειονεκτήματα: "Great customer service"
Μειονεκτήματα: "You could have had my luggage arrive. Now I don’t know where it is"
Πλεονεκτήματα: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Μειονεκτήματα: "Crew was not particularly friendly....almost downright rude at times"
Πλεονεκτήματα: "fresh baked bread!"
Μειονεκτήματα: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."
Πλεονεκτήματα: "Seating was good. Crew was good"
Μειονεκτήματα: "Food could be better"
Μειονεκτήματα: "Delayed flight."
Μειονεκτήματα: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Πλεονεκτήματα: "The flight was smooth and on time. The flight crew did everything alright."
Μειονεκτήματα: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."
Μειονεκτήματα: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"
Μειονεκτήματα: "Boarding time needs to be longer. Also, too little time between connecting flights."
Πλεονεκτήματα: "Very friendly, without being intrusive. Responsive and happy."
Μειονεκτήματα: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."
Πλεονεκτήματα: "Very smooth"
Πλεονεκτήματα: "check in & boarding were ok"
Μειονεκτήματα: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Μειονεκτήματα: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"
Πλεονεκτήματα: "Good, in-flight entertainment"
Μειονεκτήματα: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Πλεονεκτήματα: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Μειονεκτήματα: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Πλεονεκτήματα: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Μειονεκτήματα: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"
Πλεονεκτήματα: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Μειονεκτήματα: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"
Πλεονεκτήματα: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."
Πλεονεκτήματα: "Good breakfast"
Μειονεκτήματα: "Bad seat, just an economy seat"
Πλεονεκτήματα: "Food and crew were great, very friendly and perfect with timing of serving meals"
Μειονεκτήματα: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."
Μειονεκτήματα: "The seats were uncomfortable, smaller aircraft"
Πλεονεκτήματα: "Service was great and the flight very smooth. Great flight!"
Πλεονεκτήματα: "on time, good food, pleasant service"
Πλεονεκτήματα: "Crew was friendly. Food was good"
Μειονεκτήματα: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."
Πλεονεκτήματα: "I liked the staff and the chocolate"
Μειονεκτήματα: "I didn't like the meal much and the lighting was too bright most of the time."
Μειονεκτήματα: "This plane was better."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Μειονεκτήματα: "Small spaces between seats"
Πλεονεκτήματα: "smooth flight, comfy seats"
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."
Πλεονεκτήματα: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Μειονεκτήματα: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."
Μειονεκτήματα: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Πλεονεκτήματα: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Μειονεκτήματα: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
Μειονεκτήματα: "smooth & efficient friendly crew"
Πλεονεκτήματα: "crew was great. Food was excellent. Bathrooms in good shape."
Μειονεκτήματα: "No internet. Very slim choices for entertainment."
Πλεονεκτήματα: "Comfort of the flight ,very friendly staff"
Πλεονεκτήματα: "fast boarding, great crew."
Μειονεκτήματα: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"
Πλεονεκτήματα: "General good service, food was good"
Μειονεκτήματα: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."
Πλεονεκτήματα: "efficient boarding ang pre- boarding"
Μειονεκτήματα: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"
Πλεονεκτήματα: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Μειονεκτήματα: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Πλεονεκτήματα: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Μειονεκτήματα: "I found the movie selection a bit limited for such a long flight."
Πλεονεκτήματα: "seat too tight"
Πλεονεκτήματα: "The crew was lovely."
Μειονεκτήματα: "The seats were very cramped."
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "More space"
Πλεονεκτήματα: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Μειονεκτήματα: "Really nice meal with Aegean airlines."
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
Μειονεκτήματα: "Boarding to international destinations still done with remote stands even under torrential rain."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "everybody was very friendly and professional, from the minute we checked in to the minute we arrived to Athens"
Μειονεκτήματα: "Nothing, the experience was great."
Μειονεκτήματα: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "It was delayed so we missed our connection."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Μειονεκτήματα: "not enough leg room"
Μειονεκτήματα: "too many fussy babies crying and screaming."
Πλεονεκτήματα: "Everything was fine."
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "Bag fee that I wasn't otherwise notified!"
Μειονεκτήματα: "A big delay."
Πλεονεκτήματα: "Timing and cleanliness"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Μειονεκτήματα: "baggage fees were totally unreasonable high"
Πλεονεκτήματα: "Flight attendants were really nice and friendly"
Μειονεκτήματα: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Πλεονεκτήματα: "Fast, clean, gracious."
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "on such a short trip, you don't expect a snack and service. They did."
Μειονεκτήματα: "zero complaint here"
Πλεονεκτήματα: "Great service nice food comfortable flight"
Μειονεκτήματα: "Nothing :))"
Μειονεκτήματα: "Only wish it was in a desent hour and not in the middle of the night"
Πλεονεκτήματα: "The flight was great. The staff was nice. Everything was great!"
Μειονεκτήματα: "Not a very organized airline from what I can tell. Check-in line took forever and was only staffed by 1 person. Although, this is generally true of most things in Greece (sorry to say) as the companies are simply not as efficient as those in bigger countries."
Μειονεκτήματα: "Usually this airline makes up for its old planes, poor food, dirty lavatories, etc. by having the nicest and most helpful crew. On this occasion, the crew were surly and unhelpful"
Μειονεκτήματα: "We were delayed almost 3 hours and we're not provided with the reason for the delay except for "technical difficulties" at airport"
Μειονεκτήματα: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."
Πλεονεκτήματα: "It was fine"
Μειονεκτήματα: "Staff is rude. We are the paying customer"
Πλεονεκτήματα: "Professional, organized, clean and on time"
Ίσως να προστεθούν ταινίες στο aegean stream.
Πλεονεκτήματα: "Τέλεια η ολυμπιακη/aegean"
Πλεονεκτήματα: "Πολύ καλό προσωπικό... Η εταιρία είναι σουπερ"
Πλεονεκτήματα: "Όλα άψογα"
Πλεονεκτήματα: "All good!! No complaints."
Πλεονεκτήματα: "Easy boarding, on time and nice beverages."
Πλεονεκτήματα: "Perfectly on time, friendly staff, refreshments delicious."
Πλεονεκτήματα: "Very nice and helpful crew. Boarding experience not great in Fira or Athens with buses involved in both but the airline itself is great."
Μειονεκτήματα: "Flight was delayed airline lost all of our luggage"
Μειονεκτήματα: "Καθυστερημένη άφιξη,60 λεπτά μετά την προγραμματισμένη ώρα..Κακή ενημέρωση όσον αφορά την καθυστέρηση."
Πλεονεκτήματα: "Food service was great."
Μειονεκτήματα: "Flight left late for no apparent reason causing me to miss my connection. Was stuck for 5 hours in the Athens airport; was not given a meal voucher, a credit, a refund and I was denied entry into the airline’s lounge. Inconvenience, loss of 5 hours on my vacation, very poor customer experience!!!"
Μειονεκτήματα: "I’d like that the personnel that check the boarding before to go to the plane, make respect the row to pass. there were Asian people who did not respect the line and they passed first before many of those we had been waiting for a while"
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "On of the crew members at boarding treated us very poorly."
Πλεονεκτήματα: "quite charming staff"
Μειονεκτήματα: "a little delayed finger at boarding gate"
Μειονεκτήματα: "Check in staff at desk and boarding staff at gate were rude."
Πλεονεκτήματα: "Last row has a great recliner!!!"
Μειονεκτήματα: "When booking I was not told that this flight would incur additional baggage charges of E70 Not happy about that"
Πλεονεκτήματα: "My daughter and I had an excellent flight to Athens on Olympic Air. The service was great, check in was easy, bags came out quick and the food was good. Boarding was quick and organized."
Πλεονεκτήματα: "Εξυπηρετηση αψογη"
Μειονεκτήματα: "My flight from Rhodes was delayed for 7-8 hours overnight, after which I lost my connection from Athens to Belgrade and waited for another 9 hours at the airport in Athens. None of the aircraft crew was able to help me or give any information. The worst flying experience so far."
Μειονεκτήματα: "They were super late and lost our bags."
Πλεονεκτήματα: "Δεν θυμάμαι κάτι..."
Μειονεκτήματα: "Το αεροπλάνο καθυστέρησε 30’ με αποτέλεσμα όταν έφτασε Χανιά να έχει κλείσει η εταιρία που νοικιάσαμε αμάξι... αλλά να έχει φύγει και το τελευταίο ΚΤΕΛ για Ρέθυμνο! Όλο αυτό μας κόστισε 100€ σε ταξί! Ευχαριστούμε :)"
Μειονεκτήματα: "Website wouldn't work, so I couldn't prebuy my luggage. At the airport they told me they didn't care and charged me double the internet price"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "The boarding from that airport was the most inefficient and longest operation I’ve ever experienced."
Πλεονεκτήματα: "Attendants were friendly"
Μειονεκτήματα: "Nothing specific for this flight"
Πλεονεκτήματα: "It was by far the best of all 3 of the flights I had to take to get to Greece."
Πλεονεκτήματα: "Η άνεση στις θέσεις, η εξυπηρέτηση και το φαγητό , η πτήση!"
Πλεονεκτήματα: "Δώρο: Πασχαλινή λαμπαδίτσα για το Πάσχα! Πολύ ωραίο!"
Πλεονεκτήματα: "Όλα στην ώρα τους. Όλα καλά!"
Μειονεκτήματα: "Complete disappointment! Aegean sucks"
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "Plenty of room, friendly flight crew, comfortable cabin. It was my 4th flight that day and definitely the best of the 4. One long flight I had that day had poor air circulation...the Aegean flight had air vents that worked!"
Μειονεκτήματα: "We arrived in Athens earlier than planned and would have liked to have been able to get on an earlier flight. Aegean would not let us trade to an earlier flight...only way to fly earlier would be to pay full fare again."
Πλεονεκτήματα: "They give you snacks and drinks!!"
Πλεονεκτήματα: "The view of the caldera from the plane was just amazing!"
Μειονεκτήματα: "The airport in Thessaloniki was a bit warm, but maybe that's just part of being in Greece."
Πλεονεκτήματα: "Great friendly service"
Μειονεκτήματα: "Plane was dirty with crumbs on the floor"
Πλεονεκτήματα: "Smooth take off and landing."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "On time and great service"
Πλεονεκτήματα: "Lots of leg room and space"
Μειονεκτήματα: "Late boarding and delayed process"
Μειονεκτήματα: "We paid for our bags in advance. We did not have the receipt, but the ticket agent was able tofu d it on the trip from Athens to Corfu. In Corfu, they didn't find it, so charged us double for the Checked bags."
Πλεονεκτήματα: "Really liked the representatives who helped us check in (there were two who helped us). I also liked the prompt service on the plane and the shuttle to/from the plane."
Μειονεκτήματα: "The ladies at the sales counter were not able to help us with anything. We had arrived well over an hour and a half before our domestic flight and they kept telling us they werent able to solve a simple baggage payment issue. Could not get through to the helpdesk either, and the site would not let us check-in early. Absolute mess and rude customer service."
Μειονεκτήματα: "The most unorganized professional experience of all time. We missed our flight to Split and they lost our bags. No one really seemed to care either. Plus, they had no way to route us to Spilt so we had to go buy a full price ticket to anther city (Dubrovnik) just to get into the country. Worst flight experience of all time"
Πλεονεκτήματα: "Quick flight, on time and nice crew"
Μειονεκτήματα: "Waiting for flight all day in Athens airport"
Πλεονεκτήματα: "Only drinks served. Short flight."
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "Aegean canceled my flight the day before and refused to help me book a new flight on a different airline."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Everything else was awful. So unorganized."
Μειονεκτήματα: "I bought my ticket more than two weeks ago, yet I was told I was placed on standby because "It's a pretty full flight." No explanation was given to me other than that. When I was finally assigned a seat and was one of the last ones allowed to board, I was assigned a dreaded middle seat! I could understand this treatment had I purchased a ticket at the last minute, or if I had missed my flight, but when I had already paid for a seat more than two weeks earlier? Unacceptable."
Πλεονεκτήματα: "Stewards dis perfect job"
Πλεονεκτήματα: "Very good"
Μειονεκτήματα: "Hi am happy"
Πλεονεκτήματα: "One hour delay after boarding due to loosing our “slot”"
Πλεονεκτήματα: "Food was quite good, and they were great about continually offering beverages throughout the flight."
Μειονεκτήματα: "Seating is extremely cramped"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "The 34 minute flight was delayed by almost 2 hours."
Πλεονεκτήματα: "For short flight the seats are ok with space for the legs"
Μειονεκτήματα: "The flight was 30 minutes delayed"
Μειονεκτήματα: "Terrible food and service"
Μειονεκτήματα: "Seats very hard and uncomfortable in economy"
Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."
Πλεονεκτήματα: "I like the food and servise"
Πλεονεκτήματα: "Luggage came extremely quickly"
Μειονεκτήματα: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."
Πλεονεκτήματα: "This is always a pleasant airline to travel with."
Μειονεκτήματα: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Μειονεκτήματα: "I had a weelchair and nobody assist me in Viene in Austria And I lost"
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Μειονεκτήματα: "See red comment above."
Μειονεκτήματα: "We had a delay of nearly two hours."
Μειονεκτήματα: "The worst airline, customer service ever"
Πλεονεκτήματα: "Everything was excellent"
Πλεονεκτήματα: "Short flight, no major issues."
Μειονεκτήματα: "They cancel the flight without letting me know!"
Πλεονεκτήματα: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "I have to pay for food or drink"
Μειονεκτήματα: "Hot meal was awful"
Μειονεκτήματα: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lateness and virtually no food at lunchtime"
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "Very organized airline. Friendly staff."
Πλεονεκτήματα: "Excellent service."
Μειονεκτήματα: "Somewhat expensive for Vienna - Brussels one way route."
Πλεονεκτήματα: "Speaking of friendly sky. Great!"
Πλεονεκτήματα: "Great experience, friendly crew!"
Μειονεκτήματα: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Πλεονεκτήματα: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Μειονεκτήματα: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Πλεονεκτήματα: "I like the food , service and clean airplane."
Πλεονεκτήματα: "We arrived on time"
Μειονεκτήματα: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."
Πλεονεκτήματα: "Seats, crew, nice plane"
Μειονεκτήματα: "Delayed flight. Random boarding,"
Πλεονεκτήματα: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Μειονεκτήματα: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Πλεονεκτήματα: "Right on schedule!!"
Πλεονεκτήματα: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Μειονεκτήματα: "Nothing negative"
Πλεονεκτήματα: "The female attendants were nice."
Μειονεκτήματα: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."
Μειονεκτήματα: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Πλεονεκτήματα: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."
Μειονεκτήματα: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."
Πλεονεκτήματα: "Crew are the best!"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Πλεονεκτήματα: "Nice and attentive crew."
Μειονεκτήματα: "Seats not comfortable in premier economy."
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "The crew was terrific."
Πλεονεκτήματα: "Amasing crew"
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Πλεονεκτήματα: "Crew was great. Seats were comfortable."
Μειονεκτήματα: "The airline lost both of my luggage suitcases."
Πλεονεκτήματα: "Incredible staff. Super polite"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "In flight complimentary food and drink service could have been better."
Πλεονεκτήματα: "Staff were friendly and seats in business were super comfortable."
Μειονεκτήματα: "The craft is a bit old. Harsh landing."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "Red wine was excellent"
Μειονεκτήματα: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Μειονεκτήματα: "More water provided during the flight. Also, the second meal was not very good."
Μειονεκτήματα: "Baggage check in was stressful"
Μειονεκτήματα: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Πλεονεκτήματα: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Liked the transfer"
Πλεονεκτήματα: "Flight crew, pilot,food and entertainment options were great"
Μειονεκτήματα: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Πλεονεκτήματα: "My seat"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Μειονεκτήματα: "The flight was late, real late."
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "Good cabin, but very conjugated :|"
Μειονεκτήματα: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Πλεονεκτήματα: "Good service at gate and on board"
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "Short & easy flight"
Μειονεκτήματα: "All ok"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Μειονεκτήματα: "There were not noodle soup ready this time."
Μειονεκτήματα: "There are always delays. Today it was that internet was down."
Μειονεκτήματα: "the food is terrible."
Πλεονεκτήματα: "the food"
Μειονεκτήματα: "no room for legs"
Πλεονεκτήματα: "Great people"
Μειονεκτήματα: "It was an hour late"
Μειονεκτήματα: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Μειονεκτήματα: "Food was not good."
Πλεονεκτήματα: "The flight attendant was very nice to me. TV was very good. space was enough ."
Μειονεκτήματα: "We had to pay for wi fi."
Μειονεκτήματα: "bad smell around my seat"
Πλεονεκτήματα: "Crew was wonderful Helpful, pleasant, capable"
Μειονεκτήματα: "Waiting for late passengers & their luggage"
Πλεονεκτήματα: "Loved the movie selection and the food was good too."
Μειονεκτήματα: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Πλεονεκτήματα: "I like the service of AF"
Μειονεκτήματα: "Late...delayed from algiers"