Πλεονεκτήματα: "The planes were well maintained. Good entertain emend choices. Food was decent too"
Πλεονεκτήματα: "Very smooth flight. Everything was perfect."
Πλεονεκτήματα: "Fabulous service"
Μειονεκτήματα: "Not a thing"
Πλεονεκτήματα: "The help from the checking agent after we found out Lufthansa canceled my daughter and mine flys coming back home without any explanation and notification"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Food was poor. Movie options limited and the software frequently froze and needed rebooting."
Πλεονεκτήματα: "After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t"
Μειονεκτήματα: "Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition."
Μειονεκτήματα: "Food was horrible on Lufthansa. Boarding was also horrible. They don't board by zones and it was very haphazard and unorganized."
Μειονεκτήματα: "Nothing really :)"
Πλεονεκτήματα: "The crew was pleasant and the entertainment was great. I had a wonderful experience."
Μειονεκτήματα: "Perhaps meals. Maybe more options."
Πλεονεκτήματα: "The crew were super friendly. There was plenty of space and I slept for a few hours"
Μειονεκτήματα: "A little bit turbulence"
Πλεονεκτήματα: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Μειονεκτήματα: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."
Πλεονεκτήματα: "All were OK."
Πλεονεκτήματα: "Crew was very friendly. Seats are comfortable."
Μειονεκτήματα: "The in-seat entertainment center did not work well - it was slow, glitchy, and needed to be rebooted on multiple occasions."
Μειονεκτήματα: "Waited in Luftansa line 9.5 hours to rebook flight after Munich airport shut down for 7 hours. Lufthansa totally unprepared for this situation. Understaffed and unhelpful with directions. Finally got to Los Angeles after 48 hours. Still haven’t gotten luggage 2 days later and no communication on when to expect it."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "service was very good,"
Μειονεκτήματα: "Plane closed the gate two hours before departing. Should have waited for passengers delayed by weather and lack of a sufficient ground crew."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."
Πλεονεκτήματα: "Great staff"
Μειονεκτήματα: "small seat despite being in business class"
Μειονεκτήματα: "Flight was delayed and LH had booked too tight a connection (55 minutes) so we missed our flight and had to stay overnight. I was unable to check in on line due to bad wifi and was assigned the last row of seats that don't recline."
Πλεονεκτήματα: "No surprises Plenty of leg space for economy Good food"
Πλεονεκτήματα: "On time, very pleasant crew, good, ample food."
Πλεονεκτήματα: "Food is worse"
Μειονεκτήματα: "Too crowded"
Πλεονεκτήματα: "Drinks and great stewardesses"
Μειονεκτήματα: "No phone charger."
Πλεονεκτήματα: "Very friendly and efficient crew. Good food and entertainment. On schedule."
Πλεονεκτήματα: "Got upgraded to Business Class"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."
Πλεονεκτήματα: "The customer service from the crew. The airplane, entertainment unit and options."
Μειονεκτήματα: "Low quality food."
Μειονεκτήματα: "They forgot the luggage at Frankfurt."
Πλεονεκτήματα: "Everything! The food was nice, I liked the entertainment too!"
Μειονεκτήματα: "That my fellow passenger took some of my limited space due to being obese:("
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "The automatic boarding system was slow"
Πλεονεκτήματα: "I liked the entertainment part: movies are good, crew was pretty nice"
Μειονεκτήματα: "I didnt like the boarding process bacause it wasnt in order, also airplane crew started feeding passangers in 3 hours!!! after we took off. I started thinking that it is not included in my ticket!"
Μειονεκτήματα: "Lufthansa cancelled my flight at midnight before Thanksgiving and left me with no option to get home for the Holiday."
Μειονεκτήματα: "The head rests were very uncomfortable."
Πλεονεκτήματα: "My flight was cancelled, and I could not get rebooked for 2 extra days. I have not returned home yet. No experience on this flight"
Πλεονεκτήματα: "Entertainment options was great."
Μειονεκτήματα: "Passenger in front had his seat reclined the whole time, even during meals. Crew said there was sufficient space that the passenger in front did not have to put their seat in the upright position during meals."
Μειονεκτήματα: "Child car seat lost although checked with luggage."
Πλεονεκτήματα: "Comfortable seats,good movies,fast service"
Μειονεκτήματα: "Everything was great nothing to don't like"
Πλεονεκτήματα: "Quick access to the airport and gates"
Μειονεκτήματα: "Free food on board"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for."
Πλεονεκτήματα: "The crue was great. Food was great"
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "Crew was the friendliest I have met in a long time."
Μειονεκτήματα: "Connecting in London too stressful and difficult. I came from Catania enroute to JFK and practically killed myself in Gatwick getting from one flight to another. 2 hours not enough to go through this airport, with its stairs, the "mall," lack of info about what to do, passport & sec check again."
Μειονεκτήματα: "The temperature in the cabin was unbearably hot"
Πλεονεκτήματα: "It was just on time."
Μειονεκτήματα: "The seats are very small hence not comfortable at all."
Πλεονεκτήματα: "Onboard staff were very friendly."
Μειονεκτήματα: "Allow more room for taller passenger without extra cost"
Μειονεκτήματα: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."
Πλεονεκτήματα: "Nothing. The fact that I booked my ticket via British Airways, but operated by Iberia made my situation very confusing. Iberia didn't offer me a connection flight from MAD to VLC when there was a 6 hours delay from JFK to MAD."
Μειονεκτήματα: "Partner airline should have a better process to help customers when the help is needed the most! There was neither ownership nor responsibility held accountable by Iberia to help me find a connection flight between MAD to VLC. I had to pay for a Renfe ticket on my own to get to VLC - Nightmare!"
Μειονεκτήματα: "Baggage delayed on arrival"
Πλεονεκτήματα: "Crew was mostly attentive and helpful."
Μειονεκτήματα: "Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front."
Μειονεκτήματα: "The entertainment system kept bugging out on me and would not work correctly."
Πλεονεκτήματα: "The TV screens on the 747-400 had a lot of content built into it. Games, TV shows, music, movies, etc."
Μειονεκτήματα: "The food was decent. Good enough to get you through then flight. Not the airlines fault, bur the passenger next to me was a bigger gentleman so it was hard to stay comfortable for the entire flight."
Πλεονεκτήματα: "London to Chicago on British Airways was excellent. We were late for the scheduled flight due to a connection issue - but were able to just make boarding. Luggage did not make it. Crew and service was excellent on the Airbus B380."
Πλεονεκτήματα: "Everything was okay"
Μειονεκτήματα: "Everything was okay"
Πλεονεκτήματα: "That i had whole row to myself practically"
Μειονεκτήματα: "Food. I had no gluten free breakfast practically. The lady accidently gave away my meal to someone else so they gave me the dinner i had missed. There was a problem with the jetties and so we couldnt get off plane it caused me to miss my connecting flight. Crew not helful in trying to get gate info of my connecting flight nor letting us know if our connecting flight could be held a few minutes to make sure we could get on it"
Πλεονεκτήματα: "The steward was nice."
Πλεονεκτήματα: "Crew were exceptional in service friendliness and attentiveness."
Πλεονεκτήματα: "The staff"
Μειονεκτήματα: "We got delayed for 2h. Also,I traveled with BA before and I received an eye sleeping mask and a thooth brush, but this time those items were not provided. The blanket was smelling quite bad."
Πλεονεκτήματα: "things went smoothly once we were boarded"
Μειονεκτήματα: "they kept changing boarding time. not their fault, i suppose."
Πλεονεκτήματα: "Behavior of board personnel"
Μειονεκτήματα: "The delay in London"
Μειονεκτήματα: "That the plane ended up in budapest and not krakow with an overnight delay"
Μειονεκτήματα: "The was delayed. Seat are not too comfortable for long trips"
Μειονεκτήματα: "Flight cancelled."
Μειονεκτήματα: "Decent for a 2 hour flight"
Μειονεκτήματα: "Nothing was impressive at all"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Seats were uncomfortable"
Πλεονεκτήματα: "Flight arrived early"
Μειονεκτήματα: "Movie selection not that great"
Πλεονεκτήματα: "Flight was on time and pretty smooth"
Μειονεκτήματα: "Had to pay even for water. Seats very small."
Μειονεκτήματα: "Was given the wrong flight information. The email I received the day of the flight was incorrect and now I have no way of getting to Bergen until tomorrow. I am forced to spend the night in London. This is inexcusable."
Πλεονεκτήματα: "Courtesy of staff Cleanliness of the cabin Comfort of the World Traveler Plus cabin"
Μειονεκτήματα: "I tired to make an adjustments to my ticket but it's impossible without contacting Yayama. Will never use Yayama again."
Πλεονεκτήματα: "The airplane cabin needed attention for some cosmetic details (broken tray tables, worn bathroom fixtures), and time gained on a fast flight was eaten up by a long delay in landing, but the crew was courteous, professional, and very kind, especially for a few passengers who developed problems during the flight (a disabled mother whose toddler became unruly; an older women who suffered travel sickness), and the food was surprisingly tasty."
Μειονεκτήματα: "I never could figure out how to use the TV/entertainment monitor; there was a jam in the mechanism."
Πλεονεκτήματα: "1. MAA - Boarding - grouping should have been more professional"
Μειονεκτήματα: "1. I had filled up API information & am an Executive club member. My India contact number is available on record. In spite of that I did not get SMS about flight ETD details or alert. 2. First meal was served about 1 hour after departure, which is Ok. The second meal was served after 8 hours, towards end of flight. 3. BA 36 takes off at ETD 05.30 & travels east. It is always day time as it flies."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "The crew on the plane"
Μειονεκτήματα: "The staff at check in and the gate agents were HORRIFIC!"
Πλεονεκτήματα: "Liked the private bin to hold personal belongings in."
Μειονεκτήματα: "Paid $81 used for a twin seat and they assigned the second seat to another traveler without refunding my $81 dollars. The passenger was over 6ft and large taking up a large amount of space."
Πλεονεκτήματα: "Arriving safely."
Μειονεκτήματα: "The temperature was annoyingly hot on board."
Μειονεκτήματα: "Flight was 3 hr delayed, seats were uncomfortable, flight was oversold and could not seat next to spouse even though we booked well in advance."
Μειονεκτήματα: "Special meal ordered was not available"
Πλεονεκτήματα: "Boarding was on time, quick and easy. We were not delayed by much and time was made up in air. I had an empty seat next to me. Crew were friendly, fun, helpful and attentive."
Πλεονεκτήματα: "Food was good. Crew was great. Plane was good."
Μειονεκτήματα: "In seat TV was barely operable."
Πλεονεκτήματα: "Plane was comfortable and departed on schedule."
Μειονεκτήματα: "Difficult to find where to catch this flight. Gate not printed on boarding pass. BA changed our seats without informing us."
Πλεονεκτήματα: "Wonderfully professional crew. They made the flight very smooth and efficient, and I'm grateful for their hard work and high standards."
Μειονεκτήματα: "The flight was cancelled. Very poor organisation. Lack of communication. Our rights were not explained to us and no information material was made available. No reason was given for the cancellation. The flight was rescheduled to the morning at 7am and then again rescheduled at noon. Still to be seen..."
Πλεονεκτήματα: "Food was good and drink selection was great."
Μειονεκτήματα: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."
Πλεονεκτήματα: "No crying babies on the plane."
Μειονεκτήματα: "Uncomfortable seating. Business class was taken much better care of than economy was. Crew tried to be cheerful, but I was supposed to start the second leg at 6:30 pm (approximately), and i had to change flights, got on that plane at about 12:30 am and got into Heathrow late, missed my next connection to Prague, causing more problems when I got to Prague. Not even an "I'm sorry for the delay" from crew or ground staff. Everyone seemed overworked."