Πλεονεκτήματα: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Μειονεκτήματα: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."
Πλεονεκτήματα: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Μειονεκτήματα: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Πλεονεκτήματα: "Officers in the airport are rude and offensive, racial discrimination."
Μειονεκτήματα: "Change their employees, arrogant, not professional"
Μειονεκτήματα: "children entertainment"
Μειονεκτήματα: "Flight was delayed and missed 2nd flight due to delay"
Μειονεκτήματα: "The seats in coach are incredible small and the seats reclines way to far."
Πλεονεκτήματα: "Crew was very nice and attentive"
Μειονεκτήματα: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."
Μειονεκτήματα: "A little more leg room would be great"
Πλεονεκτήματα: "Some of the best airplane food I’ve had."
Μειονεκτήματα: "The boarding organize by group could improve the process"
Πλεονεκτήματα: "The crew was great! The entertainment was pretty good too."
Μειονεκτήματα: "The cabin was WAY too warm."
Πλεονεκτήματα: "Swiss is always excellent"
Μειονεκτήματα: "First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA."
Πλεονεκτήματα: "Flight was on time. Friendly crew and professional."
Μειονεκτήματα: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."
Μειονεκτήματα: "Food selection was a bit short"
Μειονεκτήματα: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."
Πλεονεκτήματα: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Μειονεκτήματα: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Πλεονεκτήματα: "Friendly staff On time"
Μειονεκτήματα: "Seats (legs)"
Πλεονεκτήματα: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."
Πλεονεκτήματα: "The buttered pretzel was nice, and different."
Μειονεκτήματα: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Πλεονεκτήματα: "Amazing staff .."
Πλεονεκτήματα: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Μειονεκτήματα: "Boarding and in-flight experience were excellent."
Πλεονεκτήματα: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."
Μειονεκτήματα: "The gate was changed without significant announcement"
Πλεονεκτήματα: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Μειονεκτήματα: "No complaints. Smooth from start to finish."
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Μειονεκτήματα: "No seat entertainment."
Πλεονεκτήματα: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."
Μειονεκτήματα: "Bathroom not clean"
Πλεονεκτήματα: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Μειονεκτήματα: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Πλεονεκτήματα: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "insufficient AC during boarding endlessly screaming baby"
Πλεονεκτήματα: "Thank you for the sandwich!"
Μειονεκτήματα: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."
Πλεονεκτήματα: "Good food, friendly staff"
Μειονεκτήματα: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Πλεονεκτήματα: "On time great crew. Free wine that is Swiss air."
Πλεονεκτήματα: "Liked the crew, seats, snack. Definitely a pleasant experience."
Πλεονεκτήματα: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Πλεονεκτήματα: "Good service... good food....on time. I will fly Swiss again."
Μειονεκτήματα: "Didn't find anything."
Μειονεκτήματα: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."
Πλεονεκτήματα: "Food, service,"
Πλεονεκτήματα: "Staff was friendly and accommodations were nice"
Μειονεκτήματα: "Delayed flight and lost my luggage..."
Πλεονεκτήματα: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Μειονεκτήματα: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."
Πλεονεκτήματα: "Seats are roomy"
Μειονεκτήματα: "Selection of movies rather poor"
Πλεονεκτήματα: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."
Μειονεκτήματα: "I adore delta! Great airline, I fly delta whenever possible"
Μειονεκτήματα: "The boarding crew wasn’t friendly"
Πλεονεκτήματα: "Super friendly staff, great service and delicious food. The competition has nothing compared to Delta. We’re switching"
Μειονεκτήματα: "Tv wasn't operating correctly"
Πλεονεκτήματα: "All was great!"
Μειονεκτήματα: "Seats are too small"
Μειονεκτήματα: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Μειονεκτήματα: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."
Μειονεκτήματα: "Equipment used has seen better days. Seemed to have difficulty starting engines and aircraft had loud squealing hydraulic pump noises not typically encountered when flying the 717. A little disconcerting."
Μειονεκτήματα: "Delta is top notch!"
Μειονεκτήματα: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "No drink/snack service because of shorter flight times."
Μειονεκτήματα: "Plane got delayed several times. They changed the gate 7 times. And then they lost my luggage. Not a good experience with Delta."
Πλεονεκτήματα: "Crew was awesome. Very friendly."
Μειονεκτήματα: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."
Πλεονεκτήματα: "Crew was very friendly. Food was excellent"
Πλεονεκτήματα: "Clean leather seats. Good screen for movies."
Μειονεκτήματα: "Less announcements/movie interruptions"
Μειονεκτήματα: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Πλεονεκτήματα: "Being that I needed to book last minute due to my other carrier only having one flight headed back to my destination, of which they weren't even sure if it would be taking off...Delta came through in a pinch. It was my first time flying with them but the ticket agent was helpful and attentive"
Πλεονεκτήματα: "Fast boarding, friendly crew, and comfy seats"
Μειονεκτήματα: "It was pretty bumpy and a few times we changed altitude very quickly"
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Flight attendant spoke like a robot. Could not understand her."
Πλεονεκτήματα: "I liked booking/purchasing my ticket on Kayak on June 3rd."
Μειονεκτήματα: "I did not like arriving for my 4:50 PM EST flight at 4:10 PM EST and being told there is no way I can make my flight. The crew at CVG’s Delta desk is incredibly uninspiring and not helpful at all. A lot can be done in 40 minutes and they made little to no effort helping me make my flight or to get me on another flight on 6/13 that would get me home to Colorado Springs the same day."
Μειονεκτήματα: "Nothing everything smooth"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Seats are too crammed and uncomfortable."
Πλεονεκτήματα: "Very good flight. Nice staff, modern and clean plane."
Πλεονεκτήματα: "Staff was great!"
Μειονεκτήματα: "No TV for movies."
Πλεονεκτήματα: "Seats and service."
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was very rude."
Πλεονεκτήματα: "Excellent landing into Butte Mt. Very smooth landing over gorgeous mountains. The pilot flew us directly over some of my favorite Hikes near the Continental Divide."
Πλεονεκτήματα: "Friendly crew with modern plane"
Μειονεκτήματα: "Why am I paying for first class for just snacks I can buy in an airport shop?"
Πλεονεκτήματα: "Quick service - uneventful."
Μειονεκτήματα: "Flight was late by almost 2 hours!!!"
Πλεονεκτήματα: "Flight was on time, boarded quickly and efficiently. Staff were nice enough but all business."
Πλεονεκτήματα: "The flight was fine, attendants we're good, entertainment options are great."
Μειονεκτήματα: "Boarding. It was probably the worst I've seen. A shared intercom system between two gates (b7 and b7a), boarding flights around the same time and our flight beginning portions of pre boarding with no announcements caused mass confusion. Passengers lining up to go before they should, bumping into each other, no info or corrections over the intercom. The gate agent yelling at people to move aside. Overall terrible gate agents and terrible set up. Flight crew was great though."
Πλεονεκτήματα: "Nice and attentive staff, smooth on and off."
Πλεονεκτήματα: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."
Πλεονεκτήματα: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"
Μειονεκτήματα: "Efficient and comfortable all I ask for"
Μειονεκτήματα: "Delayed flight, mechanical"
Πλεονεκτήματα: "Flight took off and landed on time"
Πλεονεκτήματα: "Smooth. Great Staff"
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "I have never been to Billings, so I find it rather difficult to review this flight that I have never been on."
Μειονεκτήματα: "the seats are WAY TOO SMALL"
Πλεονεκτήματα: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Μειονεκτήματα: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."
Μειονεκτήματα: "Too little leg room; hit entrees poor tasting"
Πλεονεκτήματα: "Flying to Portland was trouble free."
Μειονεκτήματα: "No complaints here"
Μειονεκτήματα: "No food on board, very poor services but punctual"
Πλεονεκτήματα: "A very quick flight, but the crew was quite friendly!"
Μειονεκτήματα: "I would have liked for there to have been a gluten-free snack available."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Πλεονεκτήματα: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Μειονεκτήματα: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"
Πλεονεκτήματα: "The time between flights was good and the trip was very nice."
Μειονεκτήματα: "Both trips were nice"
Πλεονεκτήματα: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"
Μειονεκτήματα: "I did not like the fact that I was not on this flight."
Πλεονεκτήματα: "Everything especially the food and the friendly stewardesses!N"
Πλεονεκτήματα: "Very attentive, friendly and multilingual crew, frequent offers of food/drinks, good selection of movies"
Μειονεκτήματα: "More a problem of the San Francisco airport than the airlines, but getting through passport control/customs involved multiple VERY long, slow-moving lines with very few people working to process the crowds. Then, even though my bags were checked all the way through to my final destination, I had to pick up my luggage and re-check it, and go through security again--and that also seemed poorly organized and/or short-staffed."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Extra leg room overall. Service was excellent"
Μειονεκτήματα: "Boarding needs to be more organized"
Πλεονεκτήματα: "Professional crew. Excellent service. Punctual. Efficient boarding in Munich. Good communication from pilot"
Μειονεκτήματα: "Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom."
Πλεονεκτήματα: "The crew was nice and efficient. The film selection was good. Great interactions with the kids and little gifts/candy."
Μειονεκτήματα: "Kids meals we got were not good on this leg (I think it may have been the lasagna, which was basically just gooey cheese and did not taste good."
Μειονεκτήματα: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Μειονεκτήματα: "Movie selection was lacking, stewardess on one leg of the trip was hard to understand"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "When I missed the flight in Brussels I had no options re: changing my ticket as there was no ticket sales counter at the airport. Had to go to the travel agent and book a flight on another carrier."
Πλεονεκτήματα: "Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Efficient boarding, friendly crew."
Πλεονεκτήματα: "On time all the time"
Μειονεκτήματα: "Food getting worse year after year."
Μειονεκτήματα: "Lost my luggage ., not happy"
Πλεονεκτήματα: "Helpfulness of crew."
Μειονεκτήματα: "24 hr delay. I was supposed to fly Lufthansa and had to deal with idiots from United from Jacksonville to IAD."
Πλεονεκτήματα: "Lufthansa over Thomas Cook any day"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."
Πλεονεκτήματα: "service was great"
Πλεονεκτήματα: "the woman who helped me at the boarding gate was great! Lounge was really nice!"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Even the hot food was sweet."
Πλεονεκτήματα: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Μειονεκτήματα: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Πλεονεκτήματα: "Confort and Service"
Πλεονεκτήματα: "I was so pleased with all the people involved from ticket desk to pilots and stewardesses. I would recommend Air Canada to everyone."
Μειονεκτήματα: "Very uncomfortable and narrow seats. Pathetically sized leg rooms. ...And I am not a big person. Lufthansa has been my favorite airline for years but I am sad to see that with every new plane they get, the seats and leg rooms get smaller and smaller, ignoring the fact that 4 people have to sit there for 8 hours, elbows and legs touching with no wiggle room. Will not take Boeing 747-400 again."
Πλεονεκτήματα: "Most of all."
Μειονεκτήματα: "The headphone connection method. It is difficult to replace the headphone w/ your own because the connector is located deep in the headphone compartment and you cannot see it in easily. As far as you use the built-in headphones, no problem."
Πλεονεκτήματα: "the staff is top notch"
Πλεονεκτήματα: "Everything was great. Thank you"
Πλεονεκτήματα: "Good Airline, perfect service"
Πλεονεκτήματα: "I like that everything is done fairly quickly and efficiently."
Μειονεκτήματα: "It may be a cultural thing for some, but two of the flight attendants did not smile at all. Not even really an acknowledgement when I said hello to them. And I tried throughout the flight to see if it was just because they were too busy or simply did not hear or notice me. It's not a big deal now, but it can be if the whole staff were to become silent and non-interactive."
Πλεονεκτήματα: "Crew was fine."
Μειονεκτήματα: "Boarding could have been more organized."
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "Crew good, plane clean."
Μειονεκτήματα: "Seats very cramped."
Πλεονεκτήματα: "Crew was great. Seats and leg room better than other airlines."
Πλεονεκτήματα: "Seats were ok. Crew was friendly, attentive and communicative."
Μειονεκτήματα: "Not much in terms of entertainment"
Μειονεκτήματα: "Wifi was down all the way."
Μειονεκτήματα: "The food was just okay."
Μειονεκτήματα: "The seats are too small no entertainment No fast track for business class"
Πλεονεκτήματα: "Crew were nice"
Μειονεκτήματα: "No WiFi, no outlets and tiny screens. This plane had to be 20 years old. Embarrassing that BA hasn’t updated this plane with the simplest things. For a daytime flight over the Atlantic, I could get no work done at all."
Μειονεκτήματα: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Μειονεκτήματα: "No complimentary drinks and very tight quarters"
Πλεονεκτήματα: "Crew were friendly"
Μειονεκτήματα: "Cramped conditions."
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Μειονεκτήματα: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"
Πλεονεκτήματα: "Food ok"
Μειονεκτήματα: "No tv in headrest, also outlets didn’t work, almost lost my mind"
Πλεονεκτήματα: "The food was surprisingly tasty for an airplane - it looked horrific but that’s of no importance. The airplane staff was very friendly and generous, possibly due to delays everywhere."
Μειονεκτήματα: "Delayed takeoffs on both legs of the flight, combined with absolutely awful layout at Heathrow which made us nearly miss our connecting flight. Why do we have to go through security again in London?"
Μειονεκτήματα: "Don’t do it!! Totally disorganized airline with uncomfortable seats."
Πλεονεκτήματα: "The crew were very helpful"
Μειονεκτήματα: "My checked bag didn't make it from Barcelona to my destination (new orleans)."
Πλεονεκτήματα: "Spacious. Great movies. Funny safety instructions."
Μειονεκτήματα: "5 hours delay, and at 2 of them we were on board. Terrible food. We asked to walk outside, by foot, in the snow to the aircraft. Terrible flight."
Πλεονεκτήματα: "the staff"
Μειονεκτήματα: "aircraft, food, entertainment"
Μειονεκτήματα: "Economy seating not so comfortable"
Μειονεκτήματα: "-no communication -I stayed in 17 hours of cues -no hotel or meal vouchers -was not let out of the airport -no hydration in lines - people passed out -no line control, people were cutting and lots of arguments ensued -staff was not knowledgeable, was rude to angry customers -baggage was never returned to me, so I had to buy clothes for my business trip -did not answer phones -website went down -no apology or automatic refund, i had to call to get a manual refund"
Πλεονεκτήματα: "Nice comfortable ride from Heathrow to JFK , crew was terrific tending to all passengers , on time and get the service coming throughout the flight"
Μειονεκτήματα: "Everything was good , no complaints."
Πλεονεκτήματα: "The crew was amazing."
Μειονεκτήματα: "no air vents over seats"
Πλεονεκτήματα: "total very good. VIET NGUYEN"
Πλεονεκτήματα: "I love the bins by the side of the Airbus, and for an economy seat there was a good amount of leg room."
Πλεονεκτήματα: "everything went smoothly"
Μειονεκτήματα: "Not enough choices for movies or tv shows."
Πλεονεκτήματα: "Nice Staff, flight on time, good customer service (they're British)!"
Μειονεκτήματα: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."
Μειονεκτήματα: "Missed flight due to BA delay from Edinburgh"
Μειονεκτήματα: "There was no rhyme or reason to boarding, except for first class passengers. It was just a free for all. Plane was packed and seats were uncomfortable."
Πλεονεκτήματα: "Service is great"
Μειονεκτήματα: "Had to pay even for water. Seats very small."
Μειονεκτήματα: "BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Μειονεκτήματα: "The seats are so close together the seats are actually painful. I'm 6 ft tall and my boyfriend is 6 3". A very short lady in front of us leaned all the way back and caused such major discomfort my boyfriend had to push her forward. She then complained even tho she visibly had a lot of space. We requested an upgrade from gate crew and flight crew upon boarding but were told the flight was full even though multiple seats were available. Will not fly British Airways again."
Μειονεκτήματα: "The seats are too comfortable"
Πλεονεκτήματα: "I liked everything about the service."
Μειονεκτήματα: "smallest coach I have ever been in. very squished and I was next to my wife at 95 lb and a skinny young man who took no room at all. I am only 5'9" 170. But thats how the flights get so cheep"
Πλεονεκτήματα: "Fast and efficient"
Μειονεκτήματα: "No drinks not even water without cost"
Πλεονεκτήματα: "Economy class is for THIRD world citizens"
Μειονεκτήματα: "no complimentary water and coffee and more."
Πλεονεκτήματα: "Nice staff, easy to board."
Μειονεκτήματα: "Just a bad overall experience"
Πλεονεκτήματα: "Not a dang thing."
Πλεονεκτήματα: "Flight on time. Seats/pillows/blankets were clean. The crew was professional - high quality interaction that makes the difference between BA and other airlines. (other airline crews can be abrupt, rude, ignore passengers, especially with getting water outside of service times, standing while waiting to use lavatories, etc.)"
Μειονεκτήματα: "Some garbage from prior flight in seat pockets of 2 seats we occupied. Entertainment system is a bit clunky, film choice not very good."
Πλεονεκτήματα: "The service was great!"
Μειονεκτήματα: "Leg room. I'm very tall."
Πλεονεκτήματα: "Friendly crew. Plane was new and clean. Entertainment selections were good. Lots of food and drink served. Lots infomercial space for carry on bags."
Μειονεκτήματα: "Seating is cramped in Coach. The headrests on the seats have a tendency to push your head forward when the seat is in an upright position. When the seat in front of you reclines, it is difficult to cross your legs or reach for something stored under the seat. It seems to me that given how long passengers are in their seats on overseas trips, that seating should be more comfortable."