Πλεονεκτήματα: "Crew was wonderful. Food and drinks was good."
Μειονεκτήματα: "More movies in Russian language, or with English subtitles"
Πλεονεκτήματα: "No delays."
Μειονεκτήματα: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Πλεονεκτήματα: "Food and crew were terrific."
Μειονεκτήματα: "Security at Frankfurt is particularly laborious"
Μειονεκτήματα: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."
Μειονεκτήματα: "The entertainment choices were poor and the connection not good. Seats too close together so difficult to get in and out of seats"
Πλεονεκτήματα: "The food was good was good"
Μειονεκτήματα: "The entertainment was poor the movies selection was poor"
Πλεονεκτήματα: "Service was great too"
Μειονεκτήματα: "Squished in seat"
Πλεονεκτήματα: "Very friendly and accommodating"
Πλεονεκτήματα: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Μειονεκτήματα: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."
Πλεονεκτήματα: "The crew and amenities are excellent!"
Μειονεκτήματα: "Economy space is really tight."
Πλεονεκτήματα: "We upgraded to economy premium which was fantastic. With the exception of seats that lie down all the way, you feel like you are in business class."
Πλεονεκτήματα: "The cheese sandwich was good."
Μειονεκτήματα: "Flight left late. Airport employees weren't helpful. The plane was hot."
Πλεονεκτήματα: "Big airplane:)"
Μειονεκτήματα: "I like Lufthansa but but I was on standby this is stressful this I don’t like. Over book I’m sorry but service awesome"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Service was excellent. Amenities excellent. Food good. Entertainment system very good!"
Μειονεκτήματα: "In business class the room for feet was too narrow. One of our seats had the metal framing in middle of my back bothersome."
Μειονεκτήματα: "Very Negative Experience and I will never use, and strongly discourage others from using Kayak or Lufthansa or Flyus.com unless you correct the problem!"
Πλεονεκτήματα: "Lufthansa airlines never fails to provide excellent service."
Πλεονεκτήματα: "Very helpful people!"
Πλεονεκτήματα: "Was great,on time,no issues,they send me the flight connection gate on my email.*****"
Μειονεκτήματα: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Πλεονεκτήματα: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "No language options on tv besides english."
Πλεονεκτήματα: "Flight attendants spoke multiple languages."
Μειονεκτήματα: "Seats were a little uncomfortable."
Πλεονεκτήματα: "Excellent service by the staff"
Πλεονεκτήματα: "Good food, considerate cabin crew, good entertainment. For a long flight it was as good as you can expect."
Μειονεκτήματα: "Seats are cramped, at the mercy of people in front and behind you in terms of comfort."
Μειονεκτήματα: "They ran out of food choices for the people who sat in the back of the plane. I had preferred to eat chicken rather than pasta but the choice was not available anymore. The same happened with the breakfast sandwiches."
Πλεονεκτήματα: "The food was great."
Μειονεκτήματα: "There isn't much leg room."
Πλεονεκτήματα: "First time flying Lufthansa and I had a comfortable and enjoyable experience. The food was quite good and the selection and quality of entertainment was excellent. Best of all, there was plenty of legroom for a long international flight!"
Πλεονεκτήματα: "excellent service of crew."
Μειονεκτήματα: "By the time my daughter got through security the gate had closed and her ticket didn't allow for any opportunity for her to get another flight. Would not book again using Lastminute.com, nor Lufthansa, as they provided a lack of service and no help for her to change her flight - even though the ticket was nearly €200 and she was clearly distressed and upset."
Πλεονεκτήματα: "The crew was very polite!"
Μειονεκτήματα: "It felt really tight."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Efficient boarding. On time departure."
Πλεονεκτήματα: "The boarding was fast and efficient, and the entertainment system was modern."
Μειονεκτήματα: "The pilot didn't get us over the intercom even once. No communication at all from the cockpit. Staff was ok, but not very friendly. Seats were very close together in my row (30)… but other rows had seats with more legroom m."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."
Πλεονεκτήματα: "Good all around German quality"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again."
Μειονεκτήματα: "The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen."
Πλεονεκτήματα: "I liked how organized the crews are. The flight attendants are driven by efficiency. Things were done quickly like serving drinks and water. Appreciated having the hand towel to wipe the hands before serving the meals."
Μειονεκτήματα: "I fly economy class with United and Lufthansa when I travel from the US to Asia or Europe. Lufthansa seats feel narrower. I am only 1.62 meters in height. I felt there was not enough room for a 12+ hour flight (delayed by one hour). The small leg room began to take a toll after 6 hours of flight."
Πλεονεκτήματα: "Food and seating space much better than Delta."
Μειονεκτήματα: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"
Πλεονεκτήματα: "Lounges are good"
Μειονεκτήματα: "We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others."
Πλεονεκτήματα: "Blanks were comfy, staff very friendly and the food was tasty"
Μειονεκτήματα: "One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well."
Μειονεκτήματα: "The crew/attendants were very efficient and listens to the passengers. They went the extra mile to accommodate."
Πλεονεκτήματα: "The entertainment options are good, the food is good and the aircraft was clean with plenty of plugs for mobile devices."
Μειονεκτήματα: "The boarding process was chaotic. Also other than checking boarding passes airline staff don’t help people find their seats or get settled."
Μειονεκτήματα: "The temperature in the cabin was unbearably hot"
Πλεονεκτήματα: "Crew were very good"
Μειονεκτήματα: "We had a delay caused by over filling of fuel"
Πλεονεκτήματα: "Crew and airline was fine"
Μειονεκτήματα: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."
Μειονεκτήματα: "For a first class flight, I think they gotta change everything. Concorde lounge in london outdated, bad food, no snacks.. on board monitor was so low in resolution that watching was a pain and movies with subtitles impossible to watch. Compared to LH Air France or any Asien Avery bad"
Πλεονεκτήματα: "I like everything."
Πλεονεκτήματα: "Service and welcome was great."
Μειονεκτήματα: "Entertainment system was old and screen was not working the first 2 hours."
Πλεονεκτήματα: "Polite and funny crew"
Μειονεκτήματα: "Snacks and drinks for money"
Μειονεκτήματα: "I'm not sure why the lady at the check-in desk was sooo rude and unwilling to help. Customers' presence was really bothering her..."
Μειονεκτήματα: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Πλεονεκτήματα: "Crew are really the highlight. Food and seats are good in business class."
Μειονεκτήματα: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."
Πλεονεκτήματα: "British Airways has definitely got their act together it was a brilliant flight and the service was excellent it was a pleasure to see."
Πλεονεκτήματα: "best vegan meal ever"
Μειονεκτήματα: "I missed my connection and was stuck for 12 hours. I was not warned that at nearly 70, I might need help to get to the gate on time. When I was late, the staff told me I should have asked for help.I had no way of knowing. I was told on another flight about the time limit. The lack of variety of entertainment and the quality of the equipment and the picture resolution made was a joke"
Πλεονεκτήματα: "It was a short but comfortable flight."
Μειονεκτήματα: "Food and movies"
Πλεονεκτήματα: "Great crew, quiet flight, good food,"
Πλεονεκτήματα: "The crew was friendly, there was entertainment"
Μειονεκτήματα: "Boarding was chaotic, no specific lines, etc."
Πλεονεκτήματα: "My seat was comfortable, with good head and neck support."
Μειονεκτήματα: "BA doesn't allow guitars as carry ins, unlike most every other overseas carrier. That's a major negative for me, and I've spread the word to other musicians who will avoid the company. Terrible policy."
Πλεονεκτήματα: "Flight staff was very nice"
Πλεονεκτήματα: "All of the flight attendants were extremely sweet!"
Πλεονεκτήματα: "Flight attendants are very helpful. Food options are better than American Airlines."
Μειονεκτήματα: "The seats are narrow, could be wider (please see Cathay Pacific layout - they are the best in the One World Alliance). The amount of storage space at the seat level was limited. Limited lighting available when one wants lights for personal use. Lastly, the person sitting in the window seat has to "step over" the aisle person (is he/she is sleeping) - not a good design."
Πλεονεκτήματα: "The flight was pretty standard in most ways, nothing too great/too bad."
Μειονεκτήματα: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."
Μειονεκτήματα: "Legroom is extremely tight."
Πλεονεκτήματα: "The crew was the very best."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Large seats, fast service."
Μειονεκτήματα: "Please fix the boarding process."
Πλεονεκτήματα: "Great flight, nice and short. Great crew, very helpful"
Μειονεκτήματα: "No entertainment on the flight and the seats were much smaller that I expected."
Πλεονεκτήματα: "My flight was changed at airport"
Μειονεκτήματα: "Barely made flight-- no help offered"
Μειονεκτήματα: "Our bags were lost. Only water was offered."
Μειονεκτήματα: "Flight from London to Baltimore attendant stood in the back talking and laughing ignoring my call button. Waited 20 min before someone came so I could get water for my daughter. Flight attendant who responded was very rude."
Μειονεκτήματα: "Was not given an aisle seat"
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "no beverages or snacks offered or movies"
Πλεονεκτήματα: "It was open skies British air."
Πλεονεκτήματα: "Blanket and quiet to sleep"
Μειονεκτήματα: "my screen didn't work"
Πλεονεκτήματα: "plane was awesome"
Μειονεκτήματα: "ran out of food options for the back of the plane...staff was rude when I asked for some pretzels or bread since they didn't have any more meatless options"
Πλεονεκτήματα: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Μειονεκτήματα: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."
Πλεονεκτήματα: "crew attention and politeness"
Μειονεκτήματα: "the food variety"
Πλεονεκτήματα: "Everything was ok."
Πλεονεκτήματα: "The entertainment and the service"
Μειονεκτήματα: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"
Μειονεκτήματα: "Huge disappointment - food was inedible and on our connection we had to pay even for water. Huge drop in service and I've flown BA for years."
Πλεονεκτήματα: "Will never use Kayak again!"
Μειονεκτήματα: "Will never use Kayak again!"
Μειονεκτήματα: "Online check in was not available on 4 international flights, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."
Πλεονεκτήματα: "The food and service was good."
Μειονεκτήματα: "My luggage was damaged and when we tried to do a claimed over the phone they didn't give us much of an option. I didn't do it a the airport because I was traveling with a minor and my Morher who is 73 years old and after a 18 hour travel day they need to come home."
Πλεονεκτήματα: "No complimentary food or drink London to Paris"
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "LOVED the folks on this airline. So nice and accommodating."
Πλεονεκτήματα: "Friendly crew! Comfortable seats...great food"