Αυτό που δεν μου άρεσε, είναι ότι το κλιματιστικό, είναι πολύ ψιλά, και κρυώνεις.
Λίγο ποιο χαμηλά το κλιματιστικό
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
Πλεονεκτήματα: "Nice service and excellent staff will recommend Emirates airline to everybody"
Μειονεκτήματα: "Good flight."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Not enough room for baggage"
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Μειονεκτήματα: "Service, seats in bad shape, screen not working, ......"
Πλεονεκτήματα: "The size of seats , the food and the service"
Μειονεκτήματα: "The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume"
Πλεονεκτήματα: "All the teem all the services"
Μειονεκτήματα: "No response when requested for help from flight attendants multiple times from SEA to DXB. Every time I have to walk to them for help."
Πλεονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "The crew was friendly but not always available for requests. I suppose I could have used the "attendant call button" but it would have been nicer if they were more observant when I was looking at them with a look of "I need something" as they walked by"
Μειονεκτήματα: "Boarding process seems standard - always takes a long time to board and disembark. Older planes have screens with poor touchscreen responsiveness and poor resolution. I was surprised to see that the short-haul flights had better screens than the long-haul flights. I was on a 3 1/2 hour flight each way from Dubai/Delhi with beautiful screens but the long-haul each way from Dubai/Seattle had the crappy screens."
Πλεονεκτήματα: "Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds."
Μειονεκτήματα: "Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?"
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Μειονεκτήματα: "The screen not working I feel very bored"
Μειονεκτήματα: "My entertainment system was not working and the crew wasn’t very helpful about it."
Μειονεκτήματα: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Πλεονεκτήματα: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."
Πλεονεκτήματα: "Everything was well done! Great customer service."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Crew was surly, never smiled. They all seemed very tired and intolerant of customers. Service was minimal. Food was tasteless and salty. Water was offered only once on a 14 hour flight. Aircraft was very cramped- no room to walk in the aisle without hitting the aisle seats. Overhead compartments were crammed full and it was very difficult to find space for a small bag."
Μειονεκτήματα: "Movie selection terrible."
Μειονεκτήματα: "I can't think of anything."
Μειονεκτήματα: "Booked an aisle seat in early April. Emirates reassigned me a middle seat, this on a 13.25 hour flight! Refused to rebook me back to original even though I showed them my original booking. Never Emirates again! Ever."
Μειονεκτήματα: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Πλεονεκτήματα: "Easy, comfortable, no issues!"
Πλεονεκτήματα: "Excellent selection of entertainment"
Πλεονεκτήματα: "Food is good"
Μειονεκτήματα: "Need Indian tea"
Μειονεκτήματα: "Hard to hear the announcements."
Μειονεκτήματα: "Bad experience my mother 73 years old and pre booked wheel chair but not provided in Dubai Air port while transferring time and also misguided us very short distance for walk. she faced lot of trouble to walk ."
Πλεονεκτήματα: "Good flight attendants."
Μειονεκτήματα: "The planes still seem dated on the interior, but entertainment system is expansive."
Μειονεκτήματα: "They changed our seats to 46F 58F and 88B. We already get boarding pass for connecting flight but they did changed them because of flight delayed from Bangkok. It was unfair. They should hold reserved seats for us since they knew that the first flight would arrive on time."
Πλεονεκτήματα: "Same excellent service and quality as the flight from Boston to Dubai. Flight was on time. Everything went very smoothly."
Μειονεκτήματα: "The passenger next to me had a bad cough during the whole flight. Wish I could have moved."
Πλεονεκτήματα: "The staff was amazing, not perfect, but still very good. Even on the long leg from Seattle to Dubai after 14 hours they we're smiling, helpful and attentive."
Μειονεκτήματα: "The only thing I could say was not up to par was the food on both flights. The long legs food got me sick, and yes I was the only one so could have just been me, and the second the "sandwich" it seems they were not even trying."
Μειονεκτήματα: "The flight was canceled and the staff had no idea how to rebook."
Πλεονεκτήματα: "The comfort of flight and the service ."
Πλεονεκτήματα: "Very professional and very good in customer care"
Πλεονεκτήματα: "I made it to my final destination safely"
Μειονεκτήματα: "Not much overhead space for your bags, so we have to keep them at the bottom of our feet....i was travelling with a senior on a wheelchair and the idea of her going up and down the stairs into and out of the airplane wasnt so pleasing...the cabin crew could be easily mistaken for any other passenger becase of dress code..."
Μειονεκτήματα: "I did not see on the website that in order to get Dubai Connect you were meant to spend a certain amount of money. I thought it was due to an eight-hour layover. I have done it on two other flights. When I arrived people had me running all over the place trying to get information on why I was not eligible. If I knew it was based on rate or it was clearer on the website I would not have booked the flight."
Μειονεκτήματα: "Seats elbow room was insufficient."
Πλεονεκτήματα: "Every thing , service , taking off and landing ."
Μειονεκτήματα: "Nothing , every thing was perfect"
Πλεονεκτήματα: "Easy booking, seat availability, massive music library."
Πλεονεκτήματα: "The flight was empty and the luxury to choose your open row of seats"
Μειονεκτήματα: "Can you enforce the team NOT to throw the luggage to keep on the belt(s) as you guys don't have to."
Μειονεκτήματα: "My bag was lost and I was one of the many. Logistics at Heathrow were poorly executed to help people. It seems like they knew of the problem beforehand and didn't inform people effectively. I waited longer than necessary until I overheard that a lot of luggage didn't make it. I felt if they knew of the problem they should have gotten more people to help passengers and update them."
Μειονεκτήματα: "My seat was broken and did not recline My luggage did't arrive and i had a conecting fly the same day to Buenos Aires and this create a big problem for me I hope i will receive my luggage son"
Πλεονεκτήματα: "Food , entertainment"
Μειονεκτήματα: "Seats very compact"
Πλεονεκτήματα: "Warm hospitality and excellent service during connecting flights."
Πλεονεκτήματα: "Very friendly Crew Good Food Fantastic entertainment options"
Μειονεκτήματα: "(a) Trying to mislead and make me check in my carry-on by saying my laptop bag and check-in bag were not allowed. I had to stand my ground."
Μειονεκτήματα: "Food and entertainment cud be better"
Πλεονεκτήματα: "The crew were very good. Seats were small."
Πλεονεκτήματα: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"
Πλεονεκτήματα: "The meals were awesome, flight great!"
Πλεονεκτήματα: "Crew was great, seating comfortable."
Πλεονεκτήματα: "Crew was great. Phenomenal even."
Μειονεκτήματα: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Πλεονεκτήματα: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Μειονεκτήματα: "Free Wifi."
Πλεονεκτήματα: "Crew is great."
Μειονεκτήματα: "The airline lost my luggage ."
Μειονεκτήματα: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."
Μειονεκτήματα: "The seats in coach are incredible small and the seats reclines way to far."
Πλεονεκτήματα: "Outstanding service by the crew."
Μειονεκτήματα: "Seats in economy area little cramped"
Πλεονεκτήματα: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Μειονεκτήματα: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"
Πλεονεκτήματα: "The food was decent and on board entertainment was pretty good."
Μειονεκτήματα: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Swiss is aways good"
Πλεονεκτήματα: "I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards."
Μειονεκτήματα: "We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?"
Μειονεκτήματα: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"
Πλεονεκτήματα: "Seats were very comfortable"
Μειονεκτήματα: "The boarding was a bit unorganized"
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Πλεονεκτήματα: "The food and service."
Πλεονεκτήματα: "The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew."
Μειονεκτήματα: "I think the choice of films could be improved."
Μειονεκτήματα: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."
Πλεονεκτήματα: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."
Πλεονεκτήματα: "Customer service excellent even though I was in the economic class they made me feel first class!"
Μειονεκτήματα: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."
Πλεονεκτήματα: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"
Πλεονεκτήματα: "Friendly and high quality service"
Πλεονεκτήματα: "It was a fast flight. Less people on the plain."
Μειονεκτήματα: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Πλεονεκτήματα: "They are the best airline flying to Boston."
Μειονεκτήματα: "This plane was better."
Πλεονεκτήματα: "The way of treatment"
Μειονεκτήματα: "The landing was terrible"
Πλεονεκτήματα: "Loved the crew they were great!!"
Μειονεκτήματα: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "BEST FLIGHT OF MY LIFE"
Πλεονεκτήματα: "Good crew and clean plane"
Πλεονεκτήματα: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
Πλεονεκτήματα: "Excellent customer service, and on time flight"
Πλεονεκτήματα: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Μειονεκτήματα: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Πλεονεκτήματα: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"
Πλεονεκτήματα: "Comfort of the flight ,very friendly staff"
Μειονεκτήματα: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."
Πλεονεκτήματα: "efficient boarding ang pre- boarding"
Μειονεκτήματα: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"
Πλεονεκτήματα: "EVERYTHING'S Good to come back home"
Πλεονεκτήματα: "Entertainment system. Flight crew was awesome. Always ready to help in any way."
Μειονεκτήματα: "Just the seats were to close together coupled with small seats is at times uncomfortable. Even this is a reach however, I was pleased with Swiss being the first time flying with them."
Μειονεκτήματα: "Same comments as above."
Πλεονεκτήματα: "So far so good."
Πλεονεκτήματα: "Seats are roomy"
Μειονεκτήματα: "Selection of movies rather poor"
Πλεονεκτήματα: "Excellent flight staff and better than average airplane food."
Μειονεκτήματα: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Lufthansa is a great airline."
Μειονεκτήματα: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."
Μειονεκτήματα: "The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes."
Πλεονεκτήματα: "Staff was extremely nice and helpful"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."
Πλεονεκτήματα: "Crew were great. Very friendly & helpful"
Μειονεκτήματα: "Lufthansa really need to serve something better than high school cafeteria grade food"
Μειονεκτήματα: "No proper wheel chair assistant and made passenger miss the flight. Airlines have to take extra steps to make wheel chair passengers to reach the gate safely and on time."
Πλεονεκτήματα: "Crew were friendly, boarded promptly"
Μειονεκτήματα: "Food could have been better."
Μειονεκτήματα: "Make a flight for just for families or an area on the plane so we can all get some rest"
Πλεονεκτήματα: "Tv screens, free beverages, frequent service"
Μειονεκτήματα: "The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together."
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "My seat was next to bathrooms when everyone start using it start smelling too much very uncomfortable sitting there. Food chicken was very salted, they run out of drinks 10 hours flight dinner served at begging no snacks or anything till 2 hours before landing"
Μειονεκτήματα: "At least air fresheners in bathrooms or something better so passengers can sit comfortably"
Πλεονεκτήματα: "Food excellent. Cabin crew friendly and professional. Also very attentive."
Μειονεκτήματα: "Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt"
Πλεονεκτήματα: "Food was good but it would be great if we can select more options online before boarding the flight. Beverages were served without ice and you have to ask for ice cubes every time"
Μειονεκτήματα: "AC in flight from Seattle to Delhi was at high temperature so we didn’t use any blankets or were not comfortable enough to sleep"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Flight attendants were personable"
Μειονεκτήματα: "Both legs of flight were late"
Πλεονεκτήματα: "Cabin staff were pleasant and effective."
Μειονεκτήματα: "I got a headache on the flight; it did go away until I got good air in Frankfort. Bathrooms were a bit low in number necessitating long waits. This has become routine."
Πλεονεκτήματα: "Food was excellent. Wide variety of entertainment options. Good German beer."
Μειονεκτήματα: "Cramped seating in economy for the long flight with thin padding making me very aware of the knees of the man behind me."
Μειονεκτήματα: "Didn’t like the breakfast at all"
Πλεονεκτήματα: "Staff were nice and friendly."
Μειονεκτήματα: "The plane was dirty. The seatback was not clean, and the tray table was stained. The 9-hour flight did not have any USB ports or outlets for charging. The touchscreen did not work well, and my seat would not move forward or back without me pushing or pulling it. This"
Πλεονεκτήματα: "Excellent service by amazing crew"
Μειονεκτήματα: "Most of it"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Leg room was less"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Services, Food, Crew"
Μειονεκτήματα: "IFE doesn't had much options."
Πλεονεκτήματα: "Loved flying business class. Great service! Flight was on time for departure and arrival."
Πλεονεκτήματα: "The boarding process made it easy to find my seat and get settled in."
Μειονεκτήματα: "My seat back didn’t recline. But the one in front of me did. So I was penned in."
Πλεονεκτήματα: "Missed the connection"
Μειονεκτήματα: "Felt helpless and frustrated."
Μειονεκτήματα: "There was light turbulence in some parts during the flight but the captain never turned the "fasted hour seatbel on" sign which was strange."
Πλεονεκτήματα: "The crew members were friendly."
Μειονεκτήματα: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."
Πλεονεκτήματα: "Comfortable and big leg room"
Μειονεκτήματα: "No in-flight entertainment"
Πλεονεκτήματα: "Crew was nice and helpful."
Μειονεκτήματα: "Lack of personal space on plane. Couldn't eat my meals without rubbing elbows with the guy in front. Not enough room for my under seat bag."
Πλεονεκτήματα: "Plenty of legroom in main cabin"
Μειονεκτήματα: "Video selection unreliable"
Πλεονεκτήματα: "Food was pretty good except for breakfast. Hospitality is great. Wish there was more access to water."
Μειονεκτήματα: "Big passengers sitting near smaller passengers is annoying as they encroach on the limited space that exist and armrests suck as per usual."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Seats recline too much. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice."
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "You lost my luggage"
Πλεονεκτήματα: "Overall great experience!"
Μειονεκτήματα: "I really felt the food was not as good as I had on other lines. To help I had the chicken - and the veggies with it were mush as was the spinach with the egg dish - which also did not have much flavor"
Πλεονεκτήματα: "Thank you for the great experience!"
Πλεονεκτήματα: "Food and beverage service was excellent."
Μειονεκτήματα: "Cabin temperature was way too hot. Leg room was too small"
Πλεονεκτήματα: "COMFORT AND ENTERTAINMENT WAS BEST"
Μειονεκτήματα: "BOARDING SLOW CREW A BIT RUDE"
Μειονεκτήματα: "A kid next to me keep shifting and kick me and nudge me all the time. His dad was trying to stop him from moving too much but couldn't control entirely. I kept waking up"
Μειονεκτήματα: "Not much legroom"
Μειονεκτήματα: "Flight was delayed. Missed connecting flight to London. Two days with no baggage (missing)."
Πλεονεκτήματα: "Crew was good. Seats were good."
Πλεονεκτήματα: "The price point."
Μειονεκτήματα: "Service was terrible, staff was rude. For an international flight they provide you next to nothing. Only 1 meal and soda or water. They didn’t even have coffee or give napkins with the meal. The seats were smaller than usual and uncomfortable. In addition they lost our luggage."
Πλεονεκτήματα: "Entertainment was fantastic!"
Μειονεκτήματα: "Nothing, everything was exceptional"
Πλεονεκτήματα: "Crew was very nice"
Μειονεκτήματα: "When I checked in, I was asked if I would consider taking a United flt instead of aerlingus. I agreed but the flight had already filled up so the woman checking me in offered to seat me at an exit row. However on check in I realized she gave me someone else’s ticket. It was disappointing. My first f"
Πλεονεκτήματα: "Crew was amazing. Polite and friendly."
Μειονεκτήματα: "Seats were not very comfortable and there wasn’t any room to put things in the space under the tray table. Food was below average."
Μειονεκτήματα: "Aer lingus uses double prong headphones which dates the whole experience earphones are uncomfortable and volume is bad. You have to pay for booze in economy for international flight, seats aren’t that comfortable but the selection of movies and tv is good. I will probably look elsewhere next time"
Πλεονεκτήματα: "U.S. Customs at the Dublin airport is helpful so when you land in the US after a long flight you can get home quicker."
Μειονεκτήματα: "Nothing. All was great."
Μειονεκτήματα: "No TV on board and you had to pay for a glass of water"
Μειονεκτήματα: "We got to gate after standing in the lobby 30 min prior to take off and they wouldn’t let us in gate . We were in the air lingus lounge waiting for the flight and the gate attendant said she called our name on speaker which she did not . We get to gate and they say we are no longer able to board the plane"
Πλεονεκτήματα: "The airplane, crew, service, hospitality, and enternaintment were great."
Μειονεκτήματα: "Logistics of US border control while leaving Dublin was not as efficient nor smooth as the EU side."
Πλεονεκτήματα: "The first plane left without us, so I didnt like anything about it"
Μειονεκτήματα: "We arrived at the airport late because our first plane arrived at the airport late, then we were held up because of poor weather. When we arrived at the Dublin airport, we had to run the gauntlet, only to be told our plane had already left- a few minutes early - thanks a lot. I wanted a drink on the plane and had to pay for it- I’ve always had free drinks before."
Πλεονεκτήματα: "I liked the entertainment and all the close bathroom locations"
Μειονεκτήματα: "The crew members would always pass me when passing out water or something It’s almost as if I did not exist or I was purposely looked over more than once Then I never got a smile and it seemed as if they wanted to quickly brush over me"
Μειονεκτήματα: "I did not like how early I had to go through US preclearance before my flight...2 hours is ridiculous to have to wait at gate!"
Πλεονεκτήματα: "Timely departure."
Μειονεκτήματα: "Staff did not seem engaged in customer service, did not go up and down the aisles to collect cups, paper, etc. very disappointing in tight space."
Πλεονεκτήματα: "Air Lingus is my new preferred carrier, thanks to you! They combine newest technology with traditional service values."
Μειονεκτήματα: "Nothing. Perfect flights. I went back to the crew and told them so. Compared to my BA flights eastbound, Air Lingus was heaven. I will always book them first from now on, and I just happened on to them through your site."
Πλεονεκτήματα: "Quick flight, great landing"
Μειονεκτήματα: "Can believe they charge you for water."
Πλεονεκτήματα: "Price of flight."
Μειονεκτήματα: "Paying for extras."
Μειονεκτήματα: "Only tap water was complimentary."
Πλεονεκτήματα: "Boarding and on time schedule"
Μειονεκτήματα: "Seats, food and not enough beverages"
Πλεονεκτήματα: "In flight service was good."
Μειονεκτήματα: "Check in desk is always packed."
Πλεονεκτήματα: "The economy seats are more comfortable than average transatlantic flights on other airlines, albeit far from perfect. The meal was nicer too. The crew both onboard and on land was nice and attentive."
Μειονεκτήματα: "The entertainment system is slow and the selection of films to watch could be better."
Πλεονεκτήματα: "Crew was very considerate."
Μειονεκτήματα: "Two hour flight delay small aisle/seats."
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "Terminals were too far apart. Long walk to get to security. Too many repetitive checkpoints."
Πλεονεκτήματα: "Excellent service and courteous staff"
Μειονεκτήματα: "I didn't like they charge for all drinks including water on a 2hour flight"
Πλεονεκτήματα: "Plane was clean."
Μειονεκτήματα: "Crowded and assigned to the back. Charge for a coffee and long bus wait."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "No complimentary service on Budapest-Dublin segment"
Πλεονεκτήματα: "clearing customs in Dublin rather than US was nice. Since we chose the flight based on price, It's reasonable to expect some corner cutting."
Μειονεκτήματα: "Aer Lingus operated the flight. Haphazzard ticketing/check-in procedure would have been stressful if it wasn't clear that everyone else on the plane was there in line too. Both legs of our trip with Aer Lingus were on older planes, that had obviously flown a lot of miles. Sound on my seat console on this flight was so bad that it was unusable."
Πλεονεκτήματα: "Dublin airport easy to transfer Price was top I did not eat the lunch"
Πλεονεκτήματα: "Food is poor!!! The vegetarian meals have no flavor"
Πλεονεκτήματα: "Friendly, helpful, positive crew. Clean plane. On-time departure & arrival"
Μειονεκτήματα: "Only food offered was for purchase - even snacks. :-("
Πλεονεκτήματα: "No one was assigned the seat next to me so I got to slide over from my leg limited seat."
Μειονεκτήματα: "Sound quality on movies was terrible. My suitcase made it with me but my golf clubs did not. Still waiting on word about clibs"
Πλεονεκτήματα: "This was my second Aer Lingus flight and I am a huge fan. Everything went smoothly and according to plan :)"
Μειονεκτήματα: "Baggage lost for mere one-hour flight from Amsterdam to Dublin with extended delay before it was recovered."
Πλεονεκτήματα: "Nice, punctual, quick flight!"
Μειονεκτήματα: "Airline lost my luggage..."
Πλεονεκτήματα: "Efficient flight, left a bit late door reasons beyond control of the airline."
Μειονεκτήματα: "Website was difficult to navigate. Check in required filling lots of necessary information and if you did not do it quickly, it blanks it all out and you have to do it over. There is no indication of it timing out. Boarding announcements were difficult to understand as were announcements on the plane."
Πλεονεκτήματα: "Aircrew was good."
Μειονεκτήματα: "I never realized that Aer Lingus was actually a budget airline until I flew them. Price was right, but lack of leg room and things like charging for things other airlines do not, should be factored in when choosing them. There was a 2.5 hour delay and I think that passengers should have received some compensation for that. A voucher or at least a free drink, nada."
Μειονεκτήματα: "They lost one of our two bags and were completely unapologetic about it. We had to cancel our car rental, the location we were planning to drive to where we had a reservation and get a hotel near the airport to wait for them to figure out where in the world the bag is."
Πλεονεκτήματα: "Crew was friendly and helpful. I require gluten free meals and was accommodated with meals and snacks."
Μειονεκτήματα: "Sound on entertainment was terrible. I couldn't understand dialogue and background noises was too loud. Gave up after 10 minutes and read the books I had brought on board. I understand having to pay for alcohol but it would have been nice to get a wine with dinner for no charge."
Πλεονεκτήματα: "Crew was great very attentive"
Μειονεκτήματα: "My monitor kept restarting or would freeze"
Μειονεκτήματα: "My luggage didn't arrive to Amsterdam. I wasn't offered any assistance and I had to wait a day to receive my luggage! My flight was an early flight so it,ales not sense why it wasn't brought to the same day"
Πλεονεκτήματα: "Above average room"
Μειονεκτήματα: "No USB charging"
Πλεονεκτήματα: "Rerouted through London, added five hours to trip"
Μειονεκτήματα: "Flight was late out of Toronto making eight people miss the Glasgow connection. Remaining Glasgow flights for the day were full. Aer lingus staff at customer service seemed confused on what to do with us. Finally, after talking to a manager they offered to route us through London to Glasgow. Very frustrating, not sure why they couldn't hold the Glasgow flight to accommodate all of us? It would of been a lot easier for us!!"
Πλεονεκτήματα: "smooth flight and good service"
Πλεονεκτήματα: "I like the pre check, good flight for short travel"
Πλεονεκτήματα: "Was a short flight"
Μειονεκτήματα: "not even a complimentary water or snack"
Μειονεκτήματα: "There wasn't any food choices for people who are vegetarian. Needed more soft drink options and a lot more blankets to go around."
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "Crew good, plane clean."
Μειονεκτήματα: "Seats very cramped."
Πλεονεκτήματα: "The price!"
Μειονεκτήματα: "Internet connection."
Μειονεκτήματα: "No entertainment on a 5 hour flight and uncomfortable seats."
Μειονεκτήματα: "Should have the seat assignments opened in advance for international passengers, especially who paid for business class."
Πλεονεκτήματα: "Crew was very nice"
Πλεονεκτήματα: "Everything was fairly mediocre..."
Μειονεκτήματα: "They lost my ski bag! I had PLENTY of time between connecting flights and to not have my ski bag show up at my final destination (Munich - which was also a British Airways flight) was pretty bad. This set me back 4 hours after I've already been traveling for 20 hours! BOOO"
Πλεονεκτήματα: "Both the crew and the leg room are awesome!"
Μειονεκτήματα: "The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite."
Πλεονεκτήματα: "Food was good. Intertainment options good."
Μειονεκτήματα: "My seat did not recline so I had trouble trying to sleep thru the night flight. Seats too cramped even after updgrading."
Μειονεκτήματα: "Seat in row ahead was broken, causing it to recline too far and not correctly return upright"
Πλεονεκτήματα: "American Airlines is kicking your guy's butts when it comes to comfort."
Μειονεκτήματα: "Tiny seat for international flights is nearly inhuman! I became an overnight contortionist sensation whether I liked it or not."
Πλεονεκτήματα: "Food was good. Decent movie choices"
Μειονεκτήματα: "Plane was older and in poor repair. Our air vents and over head lights had been completely removed for our row - so we could not read or knit as others could. Seats are far to small and close together to allow for any real rest or sleep."
Πλεονεκτήματα: "Food and service"
Πλεονεκτήματα: "Crew were great."
Μειονεκτήματα: "Food left a little to be desired."
Πλεονεκτήματα: "The food, comfort and entertainment"
Πλεονεκτήματα: "Crew was great, both ground and air. Flight was on time and baggage was delivered efficiently."
Μειονεκτήματα: "Could not get a cup of coffee. I can't believe you charge for a cup of plain black coffee. To add insult to injury, my credit cards (plural) were declined and cash was not accepted. I have not had any problem with my cards anywhere else on this trip, so the problem was not mine."
Μειονεκτήματα: "Luggage did not make it to Paris pit on next flight which in turn was also delayed."
Μειονεκτήματα: "Quality of food"
Πλεονεκτήματα: "It was the typical cattle car flight. It was on time and crew were fine"
Πλεονεκτήματα: "Everything was awesome! The food, the seat, the flight. My best cross-Atlantic flight ever!"
Μειονεκτήματα: "No complaints whatsoever."
Πλεονεκτήματα: "The crew was really nice overall and the entertainment system was adequate. The main meal was decent too."
Μειονεκτήματα: "The flight was late (I was warned online but there was denial at the airport and gate) and further delayed in flight so I missed my connection. I didn't like the pods in business class. I had a forward facing seat at least, which are all by the aisles. They seemed narrow. I didn't sleep (never do). The breakfast was a bit lame. Getting into buses from the plane IS lame. It took a while to get to the terminal."
Μειονεκτήματα: "I was not allowed to board, because I was told I needed a Turkish Visa, even to change planes, and may have lost my ticket payment."
Μειονεκτήματα: "Food, artificial not tasty"
Μειονεκτήματα: "I ended up being rerouted to LA!"
Μειονεκτήματα: "In our party of 3, one bag was lost -- apparently stolen at Rome airport. Nobody there from Aerolingus to go to! No complimentary food or even water from Dublin to Rome. Lousy food and expensive drinks elsewhere. Airplane from Dulles to Dublin ws old, unkept, antiquated. Serbve on airplanes was bad to nonexistent. NO coffee in the am after an overnight flight!!???"
Πλεονεκτήματα: "Comfortable cabin pleasant crew. On time."
Μειονεκτήματα: "BA charges for everything even water."
Μειονεκτήματα: "food was not good."
Πλεονεκτήματα: "Flights were on time, staff was courteous."
Μειονεκτήματα: "Food was not tasty, leg space was inadequate, air conditioning was not adjustable,"
Πλεονεκτήματα: "Friendly and helpful crew Simple boarding process Good entertainment (when it worked)"
Μειονεκτήματα: "Entertainment system failed partway through flight No hot breakfast"
Πλεονεκτήματα: "Just so comfortable and friendly. I'll fly them again next time!"
Μειονεκτήματα: "Airline had email and cell phone and did not notify me of the canceled flight. Wanted to fly me out two days later. Did not offer to look at airline partners or rivals to try and fly us out on day we were scheduled. Offered a refund. So they were willing to refund a flight we booked a year in advance so I can look for new airfare with 12 hours notice."
Μειονεκτήματα: "No water was even available for free"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "No 'service'. No sign of crew. Screen didn't work. Not a lot for the money!!!"
Πλεονεκτήματα: "Seats were leather, plane was clean"
Μειονεκτήματα: "Delayed over half and hour"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "Food) wine, entertainment, spacious, comfy seats (coach). Despite being in tbe middle seat I slept well."
Μειονεκτήματα: "Flight attendants are obsessive about rules- they will wake you to put on your seatbelt or bring up your seat 40+ minutes before landing. But very polite."
Πλεονεκτήματα: "Our flight was almost empty so we got a chance to chat with crew: a very nice bunch!"
Μειονεκτήματα: "Fees for everything"
Μειονεκτήματα: "Plane was late boarding, updates were not prompt."
Μειονεκτήματα: "The only flight we have ever been on of two hours or more where there was no complimentary snack or beverage service---not even coffee or water!"
Πλεονεκτήματα: "The lounge services and staff at the airport."
Μειονεκτήματα: "seats and surfaces not so clean in club world."
Πλεονεκτήματα: "TV screen."
Πλεονεκτήματα: "We got to our destination eventually"
Μειονεκτήματα: "Lack of communication. No explanations. Feelings of confusion and abandonment."
Πλεονεκτήματα: "Beautiful plane, comfortable seats, great flight attendants."
Μειονεκτήματα: "Food going to London and coming back was excellent except for the last meal. The choice was either chicken salad or egg salad. My recommendation is that if you are going to serve chicken salad then have the alternative either some type of lunchmeat or some other type of protein based meal. I can't eat mayonnaise so there wasn't an alternative of any type."
Πλεονεκτήματα: "Food wasn't bad"
Μειονεκτήματα: "Lost our luggage both at destination and on return to Chicago. Also canceled flights resulting in having to stay overnight at layover location spending night sleeping on sofa without blankets. Due to cancelled flight we didn't get to spend night in hotel I already payed for and now will lose day of work. My daughter and I will never travel with these are lines again. WE ARE VERY DISAPPOINTED AND ANGRY. AMERICAN AIRWAYS AND BRITISH AIRWAYS are huge disappointment to us."
Πλεονεκτήματα: "Nice and polite flight attendants"
Μειονεκτήματα: "Breakfast was very poor and bad."
Πλεονεκτήματα: "Crew and choice of movies were excellent"
Μειονεκτήματα: "Loading sucked. They couldn't keep those that are not boarding yet out of the way for those in the back of the plane to board first. Made one comment to the crowd and then gave up."
Πλεονεκτήματα: "The biscuits were great."
Μειονεκτήματα: "There was no announcement for boarding. The gate (and terminal) changed last minute, and I had to run from my connecting flight to make it, then had to wait while the gate information finally displayed, 20 min before takeoff. Very unpleasant experience and highly disorganized, without so much as an apology."