Πλεονεκτήματα: "Everything was nice."
Μειονεκτήματα: "Nothing to complain about."
Πλεονεκτήματα: "A350, very comfortable and quiet. Good crew and pleasant flight"
Μειονεκτήματα: "cabin temperature was a bit too high through the night."
Πλεονεκτήματα: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Μειονεκτήματα: "I hate paying for water but I seem to do this all over town."
Πλεονεκτήματα: "The crew was amazing. The food was good"
Πλεονεκτήματα: "Crew is amazing"
Πλεονεκτήματα: "Crew great."
Μειονεκτήματα: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Πλεονεκτήματα: "Crew was great and welcoming"
Μειονεκτήματα: "Some features on screen did not work, also seat handle wasnt possible to lower"
Πλεονεκτήματα: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"
Πλεονεκτήματα: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Μειονεκτήματα: "The plane is not comfortable, but the flight is very short. It balances out."
Πλεονεκτήματα: "Blueberry juice! I is now my favorite juice."
Μειονεκτήματα: "The food was way overcooked!"
Πλεονεκτήματα: "The blueberry juice was good!!"
Μειονεκτήματα: "Sitting by the bathrooms. There weren’t even pretzels."
Πλεονεκτήματα: "Very nice staff. Probably one of the best flights"
Μειονεκτήματα: "Staff wasn’t helpful and gave false information"
Πλεονεκτήματα: "calming environment, finnish style"
Μειονεκτήματα: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."
Πλεονεκτήματα: "The friendly crew, and quiet cabin"
Μειονεκτήματα: "The food was too Finnish."
Πλεονεκτήματα: "Crew were great / free wine !"
Μειονεκτήματα: "Crowded and chaotic boarding"
Πλεονεκτήματα: "Friendly service, clean airplane, great food."
Μειονεκτήματα: "No leg room in economy. Worse then United and American Airlines!"
Πλεονεκτήματα: "Service was great. Comfortable seats and the individual tvs made the 8+ hour flight to NY go so quick and easy. I'll definitely fly finnair again!"
Μειονεκτήματα: "They run out of food choices by the time they got to me."
Πλεονεκτήματα: "The flight was very fast, boarding and getting off were fast and convenient. They had a new Korean movie that I've been wanting to see but didn't expect would be offered on an airline, so that was great!"
Μειονεκτήματα: "The crew seemed quite stressed, when I asked to store my wedding dress in the crew closet they were very short with me, which made me feel really guilty about it, as the stewardess obviously thought I was very troublesome, but they did allow it. The food was quite bland. The entertainment was much more limited than most international flight lines."
Πλεονεκτήματα: "Movie choices were good."
Μειονεκτήματα: "It was cold and very little leg room. Food was barely warm"
Μειονεκτήματα: "not enough foam in padding, cheap seat bottoms"
Πλεονεκτήματα: "Great service and great food."
Μειονεκτήματα: "The long hours"
Πλεονεκτήματα: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Μειονεκτήματα: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
Μειονεκτήματα: "announcement in English hard to understand"
Πλεονεκτήματα: "This was a very short flight and I don't recall if there was any food service or entertainment."
Πλεονεκτήματα: "Good food, two hot meals."
Μειονεκτήματα: "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."
Μειονεκτήματα: "My luggage was lost"
Πλεονεκτήματα: "Everything well organized"
Πλεονεκτήματα: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "never happened"
Μειονεκτήματα: "I never get that flight."
Πλεονεκτήματα: "great flight. Left on time. Nice crew. Ditto for food and movies"
Μειονεκτήματα: "Sears always close together"
Πλεονεκτήματα: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Μειονεκτήματα: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."
Πλεονεκτήματα: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."
Πλεονεκτήματα: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."
Πλεονεκτήματα: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Μειονεκτήματα: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."
Πλεονεκτήματα: "The crew was attentive, the plane left on time, we arrived very early at our destination."
Μειονεκτήματα: "The people working at the American Airline counters at the Philly International Airport are very unhelpful and rude. When the check-in kiosk said to get assistance from a rep, the reps told me they could not move from behind their counters. The TSA people people were worse. They treat passengers as if they are dogs, never saying please or thank you, but giving commands in condescending tones to people."
Μειονεκτήματα: "Don't understand why they do not open to get the seat until 36 hours ago. Our family of 4 got scattered all over; the agent was not at all helpful -- they seemed bitter about their working condition and the fact that they had to deal with dissatisfied customers. I talked to the supervisor and we were finally able to sit together just because a party of 4 did not show up. I am not at all happy with the AA for their stupid rule."
Πλεονεκτήματα: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."
Πλεονεκτήματα: "Boarding was quick and efficient. Flight crew was polite, helpful and friendly. Had adequate leg room in coach, added plus was the flight was not crowded so did not have anyone sitting next to me. Did not feel squashed and claustrophobic as a result. Food was satisfactory."
Μειονεκτήματα: "Was inadequately fed on the Houston to London leg. Got nothing but a nightcap. The following morning I received a cold, stale croissant as part of a lunch box for a preschooler, nothing warm, no protein after 8 hrs in flight. I could not check in online."
Πλεονεκτήματα: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"
Πλεονεκτήματα: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Μειονεκτήματα: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"
Πλεονεκτήματα: "On time arrival."
Μειονεκτήματα: "Nothing really. Short flight so no entertainment."
Πλεονεκτήματα: "British Airways has greatly improved their customer service, the flight attendants (usually a bit gruff) were instead very kind and helpful to myself and all the passengers I saw them interact with. It really makes the flight experience better."
Πλεονεκτήματα: "The crew was friendly and very accommodating. Inflight entertainment had many choices, had a wonderful relaxing time. The food was not too good but then again it's airplane food. Overall, recommend the experience."
Πλεονεκτήματα: "Finn air floor Crew was very polite & HiFly air crew was nice & attentive"
Μειονεκτήματα: "No entertainment, non so ever"
Πλεονεκτήματα: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Μειονεκτήματα: "Cost for additional luggage was high, some food can be served for so long distance flight."
Πλεονεκτήματα: "About the only positive was that the plane left on time and arrived on time."
Μειονεκτήματα: "Checking luggage was a nightmare. I stood well over an hour in line. We barely made the flight, and afterwards our luggage was lost, and it still has not been found. The wheelchair that I had ordered for my travelling companion was not there, either at Manchester or Philadelphia. The seats that I had reserved were given away to someone else. Whilst the plane flight itself was okay, the airport experiences on either end were miserable."
Μειονεκτήματα: "Best flight and touch down ever."
Μειονεκτήματα: "The crew/attendants were very efficient and listens to the passengers. They went the extra mile to accommodate."
Πλεονεκτήματα: "Great !"
Μειονεκτήματα: "Kosher meal a bit hard to open"
Πλεονεκτήματα: "The seats were nice and roomy and there was a great entertainment system. The flight was on a American Airlines 777."
Μειονεκτήματα: "Very Little"
Πλεονεκτήματα: "The crew was very good, really polite and nice and helpful. Pilots or the plane's auto landing system did a good touch down in a hard windy condition at Ohare."
Μειονεκτήματα: "Cramped seating as usual in economy, but BA's is better than others in most cases. A few extra inches of leg and knee room would make all the difference in the world. Our worst experience is the over zealous highly inefficient very slow tedious carry on bag security system at Heathrow terminal 5."
Πλεονεκτήματα: "The crew was great!"
Πλεονεκτήματα: "the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "The staff on the plane could not have been more professional, courteous, and helpful. Not only did they serve me well, but perhaps even more importantly, they created a great atmosphere in the cabin with the cheerful, playful rapport they had with each other. I wanted to take them all out for a drink afterward!"
Πλεονεκτήματα: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"
Μειονεκτήματα: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"
Πλεονεκτήματα: "Friendly crew, flight on time, great food and snacks, good movie selection"
Μειονεκτήματα: "Seats not too confortable, landed on time but got to the gate 45 mins after landing"
Πλεονεκτήματα: "Polite crew."
Μειονεκτήματα: "No power outlets. TV video was shaky. The audio jack did not work. Flight was delayed."
Μειονεκτήματα: "Feels like BA has turned into Ryan Air. £65 for a checked bag, cramped seating and not even a free water."
Μειονεκτήματα: "Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight."
Πλεονεκτήματα: "Food and service"
Πλεονεκτήματα: "Received a lower than expected upgrade fare for Club World. The new Club World amenities are a big improvement over the older option."
Μειονεκτήματα: "BA still needs to improve its Club World seat and update it. It is significantly behind the competition. The seat lacks meaningful storage options and if you don't have a window seat, there is absolutely no privacy."
Πλεονεκτήματα: "prompt, good service and food"
Μειονεκτήματα: "pasta was too salty"
Μειονεκτήματα: "I didn’t like that I paid for first and received terrible service in the air and on the ground"
Μειονεκτήματα: "Unfortunately, I couldn't travel as I was told to bring the credit card used in the booking of my flight. This was not explained in the booking option. Thus I would need a refund on my flight ticket."
Πλεονεκτήματα: "The crew was friendly, there was entertainment"
Μειονεκτήματα: "Boarding was chaotic, no specific lines, etc."
Πλεονεκτήματα: "Crew was nice, food quality good"
Μειονεκτήματα: "Single Breakfast bar for breakfast was pretry minimal"
Μειονεκτήματα: "I had to pay for my standard seat selection, even within the 24 hour period. They wouldn't serve me tap water, I had to pay for a bottle. The boarding process was abyssmal. Not a great trip."
Μειονεκτήματα: "Movie quality was not great"
Μειονεκτήματα: "I would think that for over $1,000 I should not have had to pay for food or drink!!!!!"
Πλεονεκτήματα: "Plane was small but reasonably so for the length of the flight. Crew were nice, no issues with the flight.."
Μειονεκτήματα: "Flew economy so no food. Definitely no entertainment. First world problems: Not that it's really a big deal, but I sure wish these short haul flights would start installing at least in seat video for flight tracking, news or a few games. Even just an internet connection. It's bad enough you are shoved in there like cattle in a sardine can."
Μειονεκτήματα: "My wife didn't able to travel. She is on h4 visa and when we tried to checkin at airport staff said she can't travel because she doesn't have valod visa in her passport for us. I tried to explain to staff that her h4 visa is her us visa but didn't accept. I have no problem with uk policy but atleast britiah airways should let is know when we booked ticket that you need visa on your passport. I will never ever travel through british airways."
Πλεονεκτήματα: "On time and the crew are nice"
Μειονεκτήματα: "Boarding needs more organization and food need To improve and some entertainment"
Πλεονεκτήματα: "I didn't partake of food or entertainment on the two hour flight. All was great."
Πλεονεκτήματα: "comfort of seats, staff"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Uncomfortable seats - especially for business"
Πλεονεκτήματα: "flight attendants were pleasant"
Μειονεκτήματα: "Fare didn't include one piece of luggage - which I thought it did. And I was in the back row. Not my favorite. Had I known that was the case- I could have flown a discount carrier for a cheaper fare."
Πλεονεκτήματα: "Loved how easy it was to board the plane."
Μειονεκτήματα: "That there was a child who would not stop yelling but that is not your fault."
Πλεονεκτήματα: "Luggage delayed."
Μειονεκτήματα: "No water was even available for free"
Πλεονεκτήματα: "I could not have been happier with my flight to London."
Μειονεκτήματα: "The flight back could not have had worse service. I paid for an upgrade and got none of the treatment I expected from the flight there."
Μειονεκτήματα: "Older plane with small display for entertainment"
Πλεονεκτήματα: "The seat was nice and movies onboard were entertaining."
Μειονεκτήματα: "No personal AC vents; one small "meal" in the first hour followed by one small snack of popcorn a few hours later on 11-hour flight made it seem longer."
Πλεονεκτήματα: "Leaving in a timely manner."
Μειονεκτήματα: "Poor leg room."
Πλεονεκτήματα: "Seats to close. To small. When reclined they impact the seat behind more then they should. I carried my wifes carry on and they tried to place a yellow sticker on the second one saying it could not go in the overhead and would have to be placed under the seat or checkedm. Never believed it was my wifes Very aggraviting"
Μειονεκτήματα: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Μειονεκτήματα: "Middle seat, very cramped and I'm short"
Μειονεκτήματα: "No direct communication. Really bad"
Μειονεκτήματα: "BA lost one of our baggage. And it is been a week and we still haven't gotten our bag. We had some unique and good things in that bag."
Μειονεκτήματα: "Not really friendly. Nothing to drink. Super separated from my husband. Baby crying the whole time."
Πλεονεκτήματα: "Very spacious seats Incredible amount of legroom Professional staff/flight crew Quick and easy flight"
Πλεονεκτήματα: "Great flight."
Πλεονεκτήματα: "Arrived safely at my destination."
Μειονεκτήματα: "I was offered free tap water. No way to treat passengers."
Πλεονεκτήματα: "A little more leg room than regular flights, yummy food, more bathrooms. Even though I couldn't sleep during the whole 10 hours, there was a lot to watch and play provided by the airline."
Μειονεκτήματα: "During the flight, I called the service button a few times and no one came. I don't mind going up and getting water, but it was a hassle being in a middle seat and asking my fiancé to let me out several times."
Μειονεκτήματα: "general boarding en mass.prefer orderly by "zone" boarding"
Πλεονεκτήματα: "Staff all very pleasant."
Μειονεκτήματα: "Forced to check carry-on bag at the gate at which point they apparently gave me a baggage claim ticket with someone else's name on it. Because of all the uncertainty when they decided to do this, it was not caught until the bags did not show up at my final destination. They were however very pleasant while incorrectly marking our bags."
Πλεονεκτήματα: "Impressed by service of staff"