Μειονεκτήματα: "TVs/outlets on my side and section of the plane were not working."
Πλεονεκτήματα: "Dinner was great"
Μειονεκτήματα: "Flight was freezing. Crew was overly concerned about my tree nut allergy. Been flying for 40+ years and this was the first time any one has asked...appreciate it but they went overboard"
Πλεονεκτήματα: "Good on time flight"
Μειονεκτήματα: "Delta Comfort isn’t so comfortable. Seats are too skinny."
Μειονεκτήματα: "Middle seat, last row. In a full flight, and the passenger in fronf reclines, its difficult to watch monitor, eat, or move"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "More food choices, but what we had was good."
Μειονεκτήματα: "Not having a delayed flight."
Μειονεκτήματα: "I used 7900 points to upgrade to “comfort” and nothing about it was comfortable. I was squashed between a window and a large man and my tv screen kept flickering on and off. I actually felt like I had less space overall than I would have in a regular seat."
Πλεονεκτήματα: "Smooth ride"
Πλεονεκτήματα: "I like being able to charge my devices"
Μειονεκτήματα: "Better movies"
Πλεονεκτήματα: "Yes the crew was amazing"
Μειονεκτήματα: "Stop being LATE!!!!"
Πλεονεκτήματα: "Crew was very kind and entertainment was good when available"
Μειονεκτήματα: "WiFi in all flights"
Μειονεκτήματα: "Better seats"
Πλεονεκτήματα: "I got home alive."
Μειονεκτήματα: "The crew was surly. The flight was delayed. We received little information about the delays."
Πλεονεκτήματα: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Μειονεκτήματα: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Πλεονεκτήματα: "jFk To DCA crew is fine and helpful."
Μειονεκτήματα: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"
Μειονεκτήματα: "Leg room was lacking."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "I actually can not complain"
Πλεονεκτήματα: "It was quick"
Μειονεκτήματα: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"
Μειονεκτήματα: "Seat didnt recline and very tight between passenger seats"
Πλεονεκτήματα: "Service by the Delta team"
Μειονεκτήματα: "Seats not roomy enough"
Πλεονεκτήματα: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Μειονεκτήματα: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Πλεονεκτήματα: "fast flight"
Μειονεκτήματα: "Wi-fi sucks"
Πλεονεκτήματα: "Everything on time, friendly and helpful attendants"
Μειονεκτήματα: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"
Πλεονεκτήματα: "Staff was friendly."
Μειονεκτήματα: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."
Πλεονεκτήματα: "Free movies"
Πλεονεκτήματα: "I got home"
Μειονεκτήματα: "Crew wasn’t very friendly"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Plane flew perfectly peacefully!"
Πλεονεκτήματα: "The very personal pilot"
Πλεονεκτήματα: "The in-flight movie was very much appreciated."
Πλεονεκτήματα: "everything is fine except th nickel and dime."
Μειονεκτήματα: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"
Πλεονεκτήματα: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."
Μειονεκτήματα: "the short connection screwed me"
Μειονεκτήματα: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Πλεονεκτήματα: "Movie selection and cable channels"
Μειονεκτήματα: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."
Πλεονεκτήματα: "I love Delta airline this is what airline I pefer to go with whenever I fly anywhere they are the way for me such happy ppl and so much help."
Μειονεκτήματα: "On one of my flights the Wi-Fi was down so it killed my entertainment but the flight wasn't long so it wasn't so bad for me"
Πλεονεκτήματα: "Quick service - uneventful."
Πλεονεκτήματα: "Happily, the flight was completely non-eventful."
Μειονεκτήματα: "The food and snack choices are quite limited."
Πλεονεκτήματα: "I fist and most importantly, I liked the price of the flight. The airports were very helpful with guiding and helping speed up the checkin, boarding, and safe travel through my only stop in Mexico City."
Πλεονεκτήματα: "Excellent service, God flight"
Πλεονεκτήματα: "On time, quick flight, nice people."
Μειονεκτήματα: "It was freezing cold."
Πλεονεκτήματα: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Μειονεκτήματα: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."
Πλεονεκτήματα: "Great service very courteous crew. Smooth takeoff and landing."
Μειονεκτήματα: "I'm not sure what to say about Delta and their maintenance program. On a three part trip, Delta cancelled two of the flights giving maintenance as the reason. So it appears they are flying planes until they breakdown. Besides making me not trust the flight worthiness, the cancelations turned my 8 and a half hour trip into a 25 hour trip forcing me to spend the night in the MEX airport."
Μειονεκτήματα: "Seat didn’t recline..."
Πλεονεκτήματα: "Everyone on the crew was very friendly, even for a short flight."
Πλεονεκτήματα: "The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta."
Μειονεκτήματα: "Food selection"
Μειονεκτήματα: "Better drink selection"
Μειονεκτήματα: "Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me."
Μειονεκτήματα: "Wifi and entertainment need help"
Μειονεκτήματα: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."
Μειονεκτήματα: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Μειονεκτήματα: "BA is the worst airline ever I seen in my life. I will never fly with British Airways again! Never!"
Μειονεκτήματα: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"
Πλεονεκτήματα: "Did not get my luggage"
Μειονεκτήματα: "Lost my bag"
Πλεονεκτήματα: "Easy trip to Helsinki."
Μειονεκτήματα: "Food & drink sales by M&S was unusual. Even water at a price"
Πλεονεκτήματα: "Best flight I've ever been on! Our take off was delayed due to some guests having gotten their luggage put on the airline, but never showing up to the actual flight, so the crew was required to take off said luggage. Normally, this would be a frustrating experience, but they kept us updated throughout the process-- it felt like they actually cared. Crew was incredibly kind throughout the entire flight. Truly the best experience flying I have ever had."
Πλεονεκτήματα: "Good smooth journey"
Μειονεκτήματα: "There was no entertainment"
Πλεονεκτήματα: "Great flight with excellent service, food and drinks"
Πλεονεκτήματα: "The crew was outstanding."
Πλεονεκτήματα: "Crew were great."
Μειονεκτήματα: "Food left a little to be desired."
Μειονεκτήματα: "Delays and overbooked flights"
Πλεονεκτήματα: "Crew was great, food was excellent."
Πλεονεκτήματα: "was a very unremarkable flight,"
Μειονεκτήματα: "-no communication -I stayed in 17 hours of cues -no hotel or meal vouchers -was not let out of the airport -no hydration in lines - people passed out -no line control, people were cutting and lots of arguments ensued -staff was not knowledgeable, was rude to angry customers -baggage was never returned to me, so I had to buy clothes for my business trip -did not answer phones -website went down -no apology or automatic refund, i had to call to get a manual refund"
Πλεονεκτήματα: "Flights were on time"
Πλεονεκτήματα: "Everything; crew was accommodating and friendly; food was good; crew offered liquid refreshments throughout the flight; crew demonstrated concern for our comfort."
Μειονεκτήματα: "Nothing; everything was excellent"
Μειονεκτήματα: "For long trips I do not think I could do the standard class again. There was not enough room for me at 2 meters tall and I was rather uncomfortable in the middle seat"
Πλεονεκτήματα: "Plane was good, Seats were comfortable"
Μειονεκτήματα: "Would only give us boarding passes to LHR, not to LAX so we had a short connection, a late plane and still had to stand in a customer service line in LHR to get boarding passes. Made the conncection but it was a long run through the airport."
Πλεονεκτήματα: "The crew The nice and friendly staff at the airport"
Μειονεκτήματα: "Assigning one luggage per traveller"
Πλεονεκτήματα: "the person i sat beside.Food was not too bad."
Μειονεκτήματα: "Old antiquated IFE system.Left over an hour late due to a sick crew member[why show to work if you are ill?].Old overhead luggage bins."
Μειονεκτήματα: "The flight was an hour late"
Πλεονεκτήματα: "This was just a short trip, but just as enjoyable as our cross-Atlantic trip. Crew was excellant, plane was clean, ride was smooth."
Μειονεκτήματα: "Paying 45 pounds for my relatively small suitcase."
Μειονεκτήματα: "I was told this was a Finair flight and never received an email or phone call that it was changed to American Airlines. We stood at Finair check in line until the idiots there put up signs for Quatar. Typical American Airlines confusion, similar to past experiences."
Πλεονεκτήματα: "Crew was very helpful with an issue I had with my second flight"
Μειονεκτήματα: "No complementary snacks"
Μειονεκτήματα: "Food was not good"
Μειονεκτήματα: "The entertainment screen on the seat back was broken. The flight attendant said she would reset it or find us another seat but that never happened. Ten hours is a long time without the screen. Also they were out of meal choices by the time she got to our row and the chicken dish that was left was inedible."
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Service was good."
Πλεονεκτήματα: "The crew and flight were as expected"
Μειονεκτήματα: "BA caused our original flight on norwegian to be delayed, we subsequently missed our flight from London to Venice. BA wouldn't even credit the cost of the missed flight to the rebooked flight. Had to pay full freight for first class because coach was booked."
Πλεονεκτήματα: "The food was amazing actually. The seats were the most comfortable I've ever had and he entertainment choices were endless. The flight attendants took our requests graciously and were always helpful and friendly."
Μειονεκτήματα: "Needs more airflow!!!! It got stuffy and warm."
Μειονεκτήματα: "Paying for everything. Only 2 toilets for entire economy section"
Πλεονεκτήματα: "Very spacious seats Incredible amount of legroom Professional staff/flight crew Quick and easy flight"
Μειονεκτήματα: "Due to US State Dept travel alert for US Citizen to Europe until Sept 1, I had to postpone the flight. Delta waived the $300 cancelation fee due to the terrorism alert to rebook two other ticket I had purchased. BA said they would but I can not receive confirmation of this until I rebook in the fall. Dr. David Miller Dmiller@Illinois.edu"
Πλεονεκτήματα: "Good overall. Such a quick flight there's not a lot to experience."
Μειονεκτήματα: "Nothing negative, we didn't have entertainment or food service, so can't comment."
Πλεονεκτήματα: "Crew was great and very helpful."
Μειονεκτήματα: "The air pressure in the cabin didn't seem right, feet were swollen more than other international flights I have taken."
Πλεονεκτήματα: "Nice plane and good food, very nice flight!"
Μειονεκτήματα: "I was surprised that I had to put some "crisps" on my credit card (and a bottle of water, despite being severely dehydrated for other reasons) - they can't throw a bag of peanuts our way anymore? Help a brotha out!"
Μειονεκτήματα: "Each rep we spoke to said they couldnt help us and to just open a support ticket online.. Kept telling us they dont have a customer service team who can help us and its only available online."
Πλεονεκτήματα: "The staff was wonderful, very caring and courteous."
Μειονεκτήματα: "Could not check in online"
Πλεονεκτήματα: "There was someone from BA who met me when I landed in London who gave me instructions for getting to Terminal 5. Without him, I never would have made it."
Μειονεκτήματα: "The process of getting from Terminal 3 to Terminal 5 was tedious and time-comsuming. I barely made my connecting flight."
Πλεονεκτήματα: "The in flight staff was great!"
Μειονεκτήματα: "There were some rude agents we dealt with in London that made some remarks about Americans. Very unprofessional."
Πλεονεκτήματα: "Friendly crew, comfortable seats, good boarding process!"
Μειονεκτήματα: "Late and bad communication"
Πλεονεκτήματα: "The crew was really nice. They were friendly and genuine."
Μειονεκτήματα: "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"
Μειονεκτήματα: "The check in process is terrible and very inefficient."
Πλεονεκτήματα: "Everything was fine and smooth"
Μειονεκτήματα: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."
Πλεονεκτήματα: "Food was pretty good."
Μειονεκτήματα: "Online check in didn’t work."
Πλεονεκτήματα: "overall good flight"
Μειονεκτήματα: "the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!"
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Μειονεκτήματα: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."
Πλεονεκτήματα: "Boarding, on time"
Μειονεκτήματα: "Not much room in seats. Especially if sest in front gets reclined."
Πλεονεκτήματα: "on time"
Μειονεκτήματα: "very uncomfortable plane/ seats"
Πλεονεκτήματα: "The cool thing about this airline is that it’s dirt cheap to get from Oakland to Barcelona!! I will say tho, you do get what you pay. We purchased the most basic flight and that’s really what it was. Tight leg room and lots of people. If you’re over 5’5 I HIGHLY RECOMMEND getting extra leg room if it’s available. Aside from that. The flight was cool and the staff was nice!"
Πλεονεκτήματα: "Great deals and nice crew! Patient and helpful."
Πλεονεκτήματα: "Time and flight was ok"
Μειονεκτήματα: "The size of the seats"
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Μειονεκτήματα: "space between seats, too tight for my legs"
Πλεονεκτήματα: "The staff was rude and not helpful. Check in was below standard."
Πλεονεκτήματα: "Everyone is doing his job correctly and nicely. Nothing special to add"
Μειονεκτήματα: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"
Πλεονεκτήματα: "The staff was very friendly, polite and attentive"
Πλεονεκτήματα: "The AA Tampa crew need to train the IB crew on customer service"
Πλεονεκτήματα: "Philadelphia to London"
Πλεονεκτήματα: "Seats in the first flight were very tight"
Μειονεκτήματα: "No space for the legs!"
Πλεονεκτήματα: "The boarding process was excellent and efficient. I liked it."
Μειονεκτήματα: "There was no free food and no entertainment. That was very disappointing."
Πλεονεκτήματα: "The crew is excellent"
Μειονεκτήματα: "My luggage didn’t make it to Madrid"
Μειονεκτήματα: "The choices of movies and entertainment on a 9+ hour flight was not good."
Πλεονεκτήματα: "Crew was friendly and very helpful."
Πλεονεκτήματα: "Food was good, comfortable, nice happy workers, etc."
Μειονεκτήματα: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."
Μειονεκτήματα: "I left a day later. No effort made to change flight."
Πλεονεκτήματα: "The crew was nice and attentive. Leg room in the extra leg room seat was absolutely worth the extra fee."
Μειονεκτήματα: "Connectors always seem to be delayed causing late boarding."
Πλεονεκτήματα: "Entertainment was great, great food! You can't beat the price of the ticket."
Μειονεκτήματα: "When I arrived I was greeted by a "what up." Instead of a professional "Hello." The man who helped me at MIA was rude and threw my passport in my face when he told me I needed a return ticket. After I booked another ticket for return.. I presented myself to another counter staff."
Μειονεκτήματα: "There was no complimentary water or beverages"
Πλεονεκτήματα: "The plane, food and entertainment were satisfactory."
Μειονεκτήματα: "Outbound flight TO Paris was cancelled."
Μειονεκτήματα: "Very pleased with overall service and hospitality"
Πλεονεκτήματα: "Good deal and good service!!"
Μειονεκτήματα: "Not very Organized at boarding!!"
Μειονεκτήματα: "Flt attendants unnecessarily bossy."
Πλεονεκτήματα: "Hay buen entretenimiento y hay espacio suficiente."
Μειονεκτήματα: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."
Πλεονεκτήματα: "Fast boarding, excellent entertainment, crew were friendly and helpful. Arrived 45 min early, which made the drive to downtown easy."
Μειονεκτήματα: "Check in online was useless, still had to stand in line to check luggage. Food was ok, kind of mushy chicken, cold bread, and minuscule salad. Breakfast was a sad cold and dry ham and cheese croissant."
Πλεονεκτήματα: "Extremely professional, capable, friendly staff. Very good food. Great selection of films. Comfortable seating."
Πλεονεκτήματα: "movie and tv show selection was great. Helped bide the time"
Μειονεκτήματα: "A little cramped for my legs."
Πλεονεκτήματα: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"
Πλεονεκτήματα: "Great space between seats, and very nice staff"
Πλεονεκτήματα: "Not once have I had a positive experience on American Airlines. I actually booked this ticket 4 times before finally receiving a fully confirmed itinerary. Only to get on the plane in SLC and sit on the tarmac for 90 minutes causing me to miss my connecting flight. The replacement flights I again missed because American couldn't find anyone to give the travel voucher to an airport an hour away for the replacement flight they booked. I've never seen a more consistently incompetent company."
Μειονεκτήματα: "On top of all of this, my bag is lost. I'm at my destination and have been for two days and American airlines all can't get me my luggage so I can start my vacation. This is the biggest joke of a company and I'm disgusted with their lack of accountability, responsibility for the problems they've caused and the insensitivity they've shown for their screw up."
Πλεονεκτήματα: "The entertainment was readily available."